Support

Is it possible to add such a mode for the tab bar so that it works in one line, like a browser (so that when it overflows, the tab width decreases). Now that the "online tab bar" option is selected, the tab bar continues to increase to the right (scroll arrows appear), add a mode in which you can reduce the tab length, as in any browser when there are many tabs (scroll arrows are slightly longer). useless solution, at least in our tasks) PS: The tab group panel mode is not suitable for us, since the purpose of the tab is precisely in its name, and in our tasks they cannot be grouped, it is better to shorten the length of the tab. I think many people would support our idea if you created a 3rd tab bar mode similar to yours. PS: Tab group bar mode is not suitable for us, since the purpose of the tab is precisely in its name, and in our tasks they cannot be grouped, it is better to shorten the length of the tab. I think many people would support our idea if you created a 3rd tab bar mode like the browser.

Hello, we need to integrate a Fortinet IPSEC VPN Connection through the regular Fortinet Client. https://www.fortinet.com/de/support/product-downloads#vpn I do not find a simple way, to configure it though RDM "seemless". What I like to do: Enter user/pw/key and then just start the VPN-Connection throught the Fortinet Client. I read through the forum articles and kb, but did not find a simple way to get it to work. SSL VPN through the fortinelcli is no problem, but I can not get an IPSEC connection working through RDM. The client/config itself does work. Any tipps? FortiClient IPsec must be the right object? [image] But: There's no Tunnel to chose: [image] We do not have the possibility to start RDM as admin for security reasons, if this is one issue. As said before, the connection through the Fortinet-Client itself does work without admin-rights. [image] Best regards, Daniel

I have Key agent with my ssh key in it and autostarts on launch. Recent version(s) have been now prompting me for key password: [image] It never used to prompt for this, just wondering what has changed and how can I get it to stop prompting but store it. Not sure if its related but in ssh Key manager it shows the ppk is insecure: [image]

Hello, i use RDM with no issues, but when i open session using SCP i cannot solve the following issue symlinks are not properly shown , for example "log" symlink is shown as it is [image] if i click over it i get the following [image] so i need to put manually the path contained under symlink to reach "log" folder is there a way to fix this ? thanks

We are using Remote Desktop Manager in standalone mode , without Devolutions Account , Devolutions Server, or any cloud services. Current configuration: No Devolutions Account in use AI provider set to None MCP server (Experimental) disabled No online, AI, or support services enabled or accessible Despite this, two UI buttons are still visible in the top-right corner: Live Chat (Support) AI icon We have verified all available settings (User Interface, Ribbon, AI, Account, etc.) and found that: There is no supported option to hide or remove these buttons in standalone RDM The buttons appear to be static UI elements , even when the related functionality is unavailable The functions behind the buttons are effectively inactive, but the icons remain visible This causes UX and compliance concerns, as users may perceive these as active features. We would like to know whether: There is a supported way to hide or disable these UI elements when not in use, or There are plans to support a stricter offline / on‑prem‑only UI mode without AI/support icons We appreciate any guidance or confirmation on best practice for this scenario.

Did something change with a recent update? When connect to VMware dashboard that I configured. I now see folder list, where I use to see all the VMs in a list.

Hi We've noticed that since the update, Remote Desktop Manager's CPU usage is significantly higher. This is resulting in network interruptions on our Windows 365 clients when using Remote Desktop Manager. Is anything known about this? Regards, Oliver

As stated in the subject, starting with OpenVPN version 2.7.2, credentials are no longer being passed from RDM to OpenVPN. Even though the credentials are saved in the RDM VPN object, OpenVPN now prompts the user to enter them manually.

Hi, a bunch of April 2026 Micorosft updates seem to break remote resources, like printers and clipboard sharing via rremote desktop file, which is not signed with trusted code signing certificate. I guess that's the reason why now I cannot copy/paste FILES anymore over Remote Desktop Manager.

I have keyboard shortcuts to toggle on/off broadcast. When I open first instance of RDM this feature works. When I open second, third, fourth, fifth + instances of RDM the keyboard shortcuts do not work. But they still work in the first opened instance. I have to manually open the broadcast options from menu for the other instances.

I love this sproduct however, for each new "improvement", the startup keeps getting worsen at times a minute or two before is ready. Keep trying to start it, adds multiple instances and never opens ISSUES: Task manager shows muiltiple instances App never starts Crawling startup upto 2 mins at times I own 3 PCS the app behaves the same wayin every PC Nothing wrong with the PCS, all ussing lates M.2 7000 speed Untill the App STARTS, all access to desktop and or apps in the Monitor on which is being lunched LOCKS, cant do anything till finished, this is by far the worse of all issue In Multiple PCS like my case, ussing the Same account, should be able to load all my System on any PC, instead, I must maitain each one independently, very frustrating Exporting the systems from one PC and reload into another PC is agonazing and NOW impossible

After upgrading from version 2025.3.32.0 a lot of entries are no longer showing. In the bottom left corner it used to say 2027 entries. After upgrading, it says only 586. Downgrading to the previous version fixes this. Any idea why this happens? I did try to clear and reload the cache, reset view as I could find from the knowledge base. Did not help. 2025.3.32.0: [image] 2026.1.19.0: [image]

Say I have an SSH Session. I would like to right-click -> Open With Parameters -> Open Embedded (SFTP) When I do, it starts me in my ~/ Directory. I can't go Up. It also shows my Local directory as C:\. How do I change those 2 values? Ideally once so that all Open Embedded SFTP starts me in / and sets local to C:\username\downloads Editing the Properties of the Session, there's an SFTP Tab. But changing that doesn't make a difference. This one is frustrating me. I could in theory create a Template and use more clicks every time I connect. But there must be somewhere that I could set the Defaults. As an aside, how does one clone or convert a session from SSH to SFTP? I see how to do a Batch Edit, which is my fallback plan (Clone and convert), but how would one do this for a single session?

Hi there, First of all, awesome app. I'm using it on MacOS. I have an issue, I cannot connect to our Active Directory running on a local Windows DC Server. I have it configured as below. With the same configuration I can connect to AD with "LDAP Admin Tool" [image] When I try to open session I get "Could not connect to domain controller" error. Can you tell me what I'm doing wrong or if this is not supposed to be used as this. Thank you!

Ever since the update to 2026.1.18.0 (64-bit), I can barely log in to a few servers before the program crashes and disappears. I can even just launch it and let it sit in the background, and it will be gone a little while later. Is there a log file or anything I can review to find out why? Event Viewer Log: Faulting application name: RemoteDesktopManager.exe, version: 2026.1.18.0, time stamp: 0x69a70000 Faulting module name: ntdll.dll, version: 10.0.26100.7653, time stamp: 0x9bef4e47 Exception code: 0xc0000409 Fault offset: 0x0000000000121106 Faulting process id: 0x4CEC Faulting application start time: 0x1DCD059FDA7F8F5 Faulting application path: C:\Program Files\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 3dd530e4-21b3-4c74-a2d0-36ccb20bb72d Faulting package full name: Faulting package-relative application ID:

Good afternoon, In our company we use Remote Deskopt Manager a lot for remote support for our customers. In this case I like to manage a Ascom phone system via RDM. This is a web based management interface. I made a Website entry with the URL of the phone system and credentials. Under the tab Login -> HTML control I filled the Username ID, Password ID and Login button ID as extracted from the webinterface. This all works fine and when I open the entry the web interface is loading and the username and password are filled in, the form is submitted and I am logged in. When I want to edit a user in the phone system it opens a new tab (in a stand alone brower it is a pup-up window) with the user setting. The problem here is that the user settings contains a password field wich automaticly is filled in by RDM with the admin password. To prevent this I checked the field ID from the password field in the user settings tab. This ID is not the same as the login password field ID but it still is filled in. Next I enabled the checkbox "Disable autofill on new tab" in in the settings tab, but this also made no difference. This all was tested in version 2026.1.14.0. I updated to version 2026.1.18.0 but the problem is the same.

Hello, one of my colleagues told me, this (screenshot below) rightclick menu items disappeared since one of the last RDM updates. Could this be? I see these items (I am administrator). [image] What could be the issue, where to look for? I did not change anything regarding rights in the past weeks/months. Thanks in advance! Best regards, Daniel

Hi, I’m running into an issue with Remote Desktop Manager and I’m hoping someone can point me in the right direction. I used to have built‑in tools like “Check if host is online” nad "continuos Ping" available under Macros/Scripts/Tools, but it has disappeared from my installation. I'm able to see the Macros/Script/Tools but the options aren't there anymore I’m not sure when it happened, but I suspect I may have changed something on my PC or in my RDM configuration that caused it to vanish.

Greetings everyone, I would like to ask for clarification on the proper use of Add-RDMEntryAttachment and Add-RDMSessionAttachment for adding session/entry attachments. I have been using Add-RDMSessionAttachment for years. It was not ideal, but it worked. It seems that some changes were made to Add-RDMSessionAttachment , and it no longer accepts the -Title and -Description parameters. I tried using Add-RDMEntryAttachment — it does add an attachment, yes, but that’s all. There is no result, sometimes it freezes, and there is no reference returned to the added attachment. Even the example in the documentation for Add-RDMEntryAttachment does not make sense to me. When using the -PassThru parameter, it returns references to all attachments, so it updates the title and description on multiple items, not only on the most recently added one: $entry = Get-RDMEntry -Name EntryA $attachment = Add-RDMEntryAttachment -InputObject $entry -Filename 'filename.txt' -PassThru Set-RDMEntryAttachment -InputObject $attachment -Title 'Filename' -Description 'This is an important file' I would simply like to add an attachment with a Title and Description to an RDM session using PowerShell. Many thanks to anyone who can clarify this. Best regards, Ivo Pastyrik

Hi there, just installed the new SonicWall NetExtender client (10.3.0) and RDM is not able to call it anymore. I think that the issue is that in the program folder there's no necli.exe anymore, but a nxcli.exe instead. Can you try to look at that? RDM entries are now broken (for NetExtender VPN). Thanks.

We're having trouble configuring multiple jump hosts in the program. We've added two IP addresses—for two jump hosts—to the VPN/tunnel/gateway - SSH gateway entry. (Currently, due to the aforementioned issues, we only have one entry) [image] It seems that the connection is established starting from the top of the list, and if the first jump host isn't available, the connection doesn't switch to the second jump host. [image] I'm not sure, but the same thing happens if the “Detect reachable host in wait” option is selected. The question is: did we configure something incorrectly, is this how it's supposed to work, or is it a software bug?

There used to be a security warning dialog before connecting to a new machine via RDP and it had a checkbox to "don't ask me again", but now it seems like Microsoft removed that option and added some other checkboxes and it looks messed up on screens that are not set on 100% scale (mine is on 125%). And when I try to click the Connect button it displays some overlay from the checkboxes on the right and clicking in the button area actually enables the checkbox instead. [image] I am able to suppress this dialog with gpedit.msc by enabling the "Configure server authentication" policy under Computer configuration -> Administrative templates -> Windows components -> Remote Desktop Services -> Remote Desktop Connection Client and setting it to connect and don't warn me, but that setting seems to only be working with the standard windows RDP app (mstsc.exe), RDM ignores is and it keeps displaying the dialog (presumably because it uses mstscax.dll or something like that). Can you make it so your app respects the global policy, or has a checkbox we can enable to suppress this dialog? And if possible, can you make it display properly when DPI is not set to 100%, or make it possible for us to choose which monitor to display it on? My primary monitor is set to 125% and my secondary is set to 100% and my RDP windows open on the secondary monitor, but this dialog shows on the primary and it shows messed up like on the screenshot I attached.

Hi, Recently I deployed RDM 2025.3.29.0 to replace 2025.1.41.0 at my company and my users noticed with the new version they're constantly asked to authenticate again to fetch their credentials from Delinea. Previously it would prompt once and automatically grab it again for a while, something like 30 to 60 minutes before it would prompt again. Now, with the newest version of RDM, they're asked every time they connect to a different server. Not just for the user and password but also RSA token. Is anyone else experiencing that and is there a way to fix that? No changes were made to the credential entry being used for those servers. Thanks! Bruno Soares

Hi there, since the group updated the Bomgar version, BeyondTrust plugin isn't working anymore in Remote Desktop Manager :( A quick look in the Paths configuration section shhows that the plugin is still looking for old executable file named 'bomgar-rep.exe' . This executable file seems to have been renamed now to 'sra-con.exe' Is an update of the plugin is scheduled ? Regards Cedric