Support

Hi I am use 2026.2.14 portable version, I found the font setting on Terminal --> Style cannot be saved, I tried selected font and save it, but it lost when I came back. Can you advice where could be a problem? Thanks. [image]

Hi Does anyone can tell me how to use this search function correctly, seems it not works, it couldn't match anything what I inputted. The filter or advance search function working as expected. What's this search function use for?

Hello, My RDM is stuck in offline mode. making it so I can not access my vault. when i try to unlock or go online I get this message. [image]

Hi, Is RDM_execute_opened_connection_action expected to be functional in the current experimental MCP version, or is it still work in progress? If it should work — is there a known workaround or additional configuration required? Version: Remote Desktop Manager 2026.2.8.0 Feature: MCP Server (experimental) Issue Calling RDM_execute_opened_connection_action on an active SSH (SSHShell) session always returns a generic error, regardless of the action used. The connection is visible in RDM_list_opened_connections and all actions (send_command, get_terminal_status, take_screenshot) are listed as available via RDM_list_opened_connection_actions — but none can be executed. Example call json { "actionName": "send_command", "connectionIds": ["b22f1d22-22e2-4bfs-b2cf-222e6c1d7151"], "parameters": { "command": "date", "captureOutput": true, "timeout": 30000 } } Error: An error occurred invoking 'RDM_execute_opened_connection_action'. Same error occurs for get_terminal_status and take_screenshot. RDM was in the foreground with the SSH tab active. BR DI

Many times when I send these commands it show the preview and is correct, but when sending them one charater is missing. What is being sent: show interfaces gi1/0/5 counters errors show interfaces gi1/0/8 counters errors show interfaces status | include Gi1/0/5|Gi1/0/8 show log | include Gi1/0/5|Gi1/0/8|LINEPROTO|UPDOWN|ERR show mac address-table interface gi1/0/5 show mac address-table interface gi1/0/8 8237RSU2-SW1#show interfaces gi1/0/5 counters errors Port Align-Err FCS-Err Xmit-Err Rcv-Err UnderSize OutDiscards Gi1/0/5 0 0 0 0 0 0 Port Single-Col Multi-Col Late-Col Excess-Col Carri-Sen Runts Gi1/0/5 0 0 0 0 0 0 Port OverSize Gi1/0/5 0 8237RSU2-SW1#show interfaces gi1/0/8 counters errors Port Align-Err FCS-Err Xmit-Err Rcv-Err UnderSize OutDiscards Gi1/0/8 0 0 0 0 0 0 Port Single-Col Multi-Col Late-Col Excess-Col Carri-Sen Runts Gi1/0/8 0 0 0 0 0 0 Port OverSize Gi1/0/8 0 8237RSU2-SW1#show interfaces status | include Gi1/0/5|Gi1/0/8 Gi1/0/5 Vertiv B-Left connected 25 a-full a-100 10/100/1000BaseTX Gi1/0/8 Vertiv A-Right connected 25 a-full a-100 10/100/1000BaseTX 8237RSU2-SW1#show log | include Gi1/0/5|Gi1/0/8|LINEPROTO|UPDOWN|ERR 8237RSU2-SW1#how mac address-table interface gi1/0/5 ^ % Invalid input detected at '^' marker. 8237RSU2-SW1#show mac address-table interface gi1/0/8 Mac Address Table -------------------------------------------

[update: if I save, and then exit RDM and restart it, the password is now the expected one.] I use inherited credentials for the RDP sessions under a master folder. For years I've updated the password when it expires without problem. Today, for some reason, the password is getting mangled after I save it. Halp! ( these passwords are no longer valid, of course ) [image]

Hi, Today we upgraded to the newest version of the free edition, and since then the Yubikey entries stored in the Credential Vault give the error message "An authentication error has occurred. Authentication failed because NTLM authentication has been disabled." When I try to logon with user/password and then I choose the Yubikey entry, then it works ok, only the entry stored in the vault produces the error message. I tried several things, but none of them helped: I tried to change the entries from hostname to FQDN I enabled the local resource "Smart Cards or Windows Hello for Business" Tried to re-create the credential entry, however by pushing the "Test configuration" I get the correct certificate that is also stored on the Yubikey I tried to change the default RDP type in the general configuration None of these helped. When I uninstall the new version and install the previous one 2026.2.13.0 it suddenly starts to work again. Did anyone had the same or similar experience? Do you have any ideas how to solve the issue? Thanks!

The favorites pane for a good number of previous versions is not refreshing connection status consistently. For a while of previous versions, if I clicked on the Favorites pane entry, it would refresh, now the only time I (seem to) get their status to refresh is if I lock the RDM application and unlock it again. Currently on version 2026.02.13 Thank you, Christopher

When duplicating a session in Remote Desktop Manager (RDM), the logging functionality does not work correctly for the duplicated session. Even when manually changing the logging path within the duplicated session, no logs are being recorded. Is there a known fix or workaround for this issue?

I'm looking for a way to paste clipboard contents in SSH either via macro, event or post login command. Any ideas?

So, this quickly escalated beyond my knowledge areas, but I have seen workarounds in other environments, so would love to an RDM solution: SSH via RDM to Debian 13 Run tmux run Claude Code select text, does not go to clipboard (like it does in ssh sessions otherwise) From my searches, it has to do with OSC 52 output. There is even a popup in CC that says: sent 436 chars via OSC 52 . if paste fails, hold Shift (Option in iTerm2, Fn in Terminal. app) while selecting for native copy but not seeming to work with RDM. See this bug on anthropic: https://github.com/anthropics/claude-code/issues/62699 And this about going to /tui default (which I have not done for a couple other reasons): https://github.com/anthropics/claude-code/issues/62462

When I create an entry in RDM (workspace Devolutions Server) select a template and create an entry. There is no problem. RDM When I select the entry (in RDM) en click on User-specific settings select the Override credentials checkbox and select the credential from mij Linked (user vault) . Then hit the Save button and a error occurs: [image] Unable to save the entry No template is available for this entry type. Creating entries is restricted to templates only. DVLS When I do the same action in DVLS no problem, no error.. RDM version: 2026.2.14.0 DVLS version: 2026.2.12.0

Good day, We've recently updated to 2026.2.13.0 from the old 2026.1.22.0 and noticed the search in Password List stopped searching in the Description field. 2026.2.14.0 also does not We have several Password Lists where we search througout the different fields "Username", "Domain" and "Description". Is it possible to modify the search component so we can search in all the fields again? Please let me know if you need any more information. Thanks! Sander

In the most recent RDM versions, the Favorites pane entries for (at least) Username and Password Credential Management and RDP Sessions, the Favorites panel does not allow editing the linked entry. It will open the panel for editing and saving, let you edit the entry to say update the password (ours are updated daily) and it looks like it saves but it does not, and history tracking confirms no changes. I have to scroll down my primary pane to edit the entry. (No point in having my daily password entry to change available in Favorites like this. :-) ) Currently on RDM version 2026.02.13, but I think the last build version (or two ?) had this problem also. Thank you, Christopher

See video here: https://knoweth0127.s3.us-east-1.amazonaws.com/Recording+2026-07-16+214241.mp4 (not sure how else to show this). Note that for the first 9s the right tab is the only one selected. Simply hovering the mouse over the left one causes the screen flicker. Obviously not desired! This is not consistent. It does seem most likely to happen when more than 1 tab in a separate window and then computer locked for a while.

Last night connections were working fine. This morning (even after laptop restart), When ever I double click (or right click > open session) on a saved connection in Nav pane, it opens the "Add new entry" window instead: [image] If I click X or Cancel it attempts to make the connection to the server i had originally opened however it prompts for password and does not accept it (even though the password work in any other tool I try to connect with).

Hi Seems this disable IME for password fields in new version 2026.2.5 not working any more, can you advice? [image]

At one time, someone told me how to add the "Disconnect" command to the right-click context menu for a Remote Desktop session tab. But, now I can't remember how to do it. I've searched for about an hour and can't figure it out. Any help? I would like to remove some of the other commands/menu items to make it easier to find the commands that I want to use. For example, I need to use "Send Ctrl+Alt+Del" and it can't be added to the quick access toolbar; so, I'm trying to declutter the menu where it does appear. If I could move it out of a submenu, that would also help.

I just upgrade from the version 2026.2.13.0 to 2026.2.14.0 and the license is not working anymore.

I recently switched over to a new laptop and had to reinstall RemoteDesktopManager but when I run it, it keeps telling me that I must install or update .NET. I have clicked on the link within the message and run the update file, restarted several times but I can't run RemoteDesktopManager [image]

For the life of my I swear I used to be able to enable an option that shows the icon next to an asset as green for online or red for offline. Anyone able to help point me in the right direction?

If you put the cursor to the right of 10.152.0 and back space twice it adds the 0 back. I would suggest stop auto filing these fields. Very annoying. [image]

Hi, Since I've upgraded to 2026.2 I can't save my certificates from RDM anymore. When I click on "Save certificate as..." and try to choose the file I want to save the certificate to I've got an error from the explorer saying the file doesn't exist. Of course the file doesn't exist yet because it's the whole point to export a new file. Kind regards

Regardless of the recommended settings and my GPU 3070TI The loading times for the application are agonizing Here is the list of issues: Loading times are painfully slow NO SYNC between multiple PCs, why NOT? I must keep updating and entering the new VMS in all my PCS The entire DESKTOP is unresponsive. When the app is loading, the desktop in the monitor where the app is loading (if one or multiple) becomes blocked, can't use it until the application completes its start

Hello, just a quick question - wondering if there's a way to make a website entry "remember" an exception, for example if it references a site with an invalid/self-signed cert and I accept/bypass the warning - so that I don't get the warning next time? Any help is appreciated, thanks!