Support

Since 2026.3.x (I can't say exactely since when, because we just started with 2026.3.12.0 this week) we had to remark that there are really a lot of UI changes ... among others the 'show password window' minimize button is missing?! [image] This was somehow comfortable it you have some of them opened and also a litte more secure than show them all on the desktop ... What leads to the next finding: the 'show password' option in this window is valid for ALL same windows and FOREVER (even closed RDM and opened it again) until one manually change it back?!! This is surely no security improvement! Can you please tell me, if these 'features' were meant this way? We'd really like to get back the former behaviour! ;) Thank you! Clemens

Hi Seems there is bug when I setup my navigation panel to auto-hide, the function of select relavent folder when I select different sessions doesn't work, it works if I pin the navigation panel.

Hi, after a long one year absence from my favorite utility at last my new job is needing it back. I must say that the new whole interface took me by shock to get used to it but i still trying to make things the old way. One of them is the web login. Normal scenario, i use firefox to enter a VCENTER. devolution plug in asked for me to save the credential, i select and it saves the credential and the URL that uses that credential (you can have multiple urls) Then i went and add an entry, web site with the link of vcenter and open with firefox. when i double click the entry the vcenter opens the fields are green and username/password is filled and auto submit the form. Now that is not happening.. First of all if i add a credential for the site and the site as an entry devolutions shows two password entries on the field [image] [image] [image] [image] I did the other method, open firefox and open VCENTER i see the credential and added then a UI opened in the VAULT that i add name, folder, username password a normal entry is added in the RDM, i double click but again the same happens, no auto fill-no submit even though it finds the credentials. What am i doing wrong? Also does the scenario with web credentials and a list of URLs is not working like before. I mean many web sites have the same password/username so i used to go to the credentials of web and add the equivalent URLs and that was it. Pleas assist

Hi, Sometimes when opening an existing RDP session the screen does not load. When triggering animations within Windows it only load that part. The workaround now is opening another tab and then go back again. [image] Kind Regards, Arjan

26.3.12.0 Screen sizing mode: Default (None) Remote desktop size: Default (Automatic) Zoom: 100% Instead of opening to fit the workspace, the desktop opens with scrollbars. I can increase the window size vertically by 2 pixels, the bars go away, then I can resize it BACK to the original size and the desktop fits without scroll bars. I tried it also with Screen sizing mode: Dynamic Resolution Remote desktop size: Default (Automatic) Resizing the window but Scroll bars always stay. and Screen sizing mode: Smart Reconnect Remote desktop size: Default (Automatic) Zoom: 100% Session starts with scroll bars, but resizing the window the session reconnects at about 80% of the workspace size. I use Power Toys Fancy Zones to keep my windows organized and at the same size. When I use my standard setting of Default (None) and Default (Automatic) I can stretch the window so the bars go away, then snap it back into its zone and the bars do not return. But I have to do that for every session.

Version: 2026.3.12.0 64-bit on Windows 11 Reasoning: I'm the type of person that tries to use my keyboard more than mouse whenever possible. All I use RDM for is RDP, and have for many years, so this is largely a big annoyance because of years of trained muscle memory... Backstory: Frequently, I'm often reconnecting to the last RDP session that I last connected too. When opening the Navigation sidebar, the last RDP session you connected too, remains highlighted. I keep my Navigation bar unpinned at all times and collapsed, for more screen real estate when I launch an RDP session docked in the main RDM window, which is almost how I always use RDM. Usage: So, for many years now, if I wanted to simply reconnect to the last session I had previously connected too, I would simply click the Navigation bar to show it, then press ENTER on my keyboard, so that it would simply initiate the connection to that same server since it remained selected in the list still. Problem: Sometime in the last few builds - something has changed in this regard. Now, sometimes when I'd open the Navigation bar, and press ENTER - instead of it connecting to the last session that is still shown as selected - it instead , Pins the Navigation Bar! When this happens the "Pin" icon changes to indicate it's now pinned; and my session is not launched. If I press ENTER again - it now launches the requested session as expected; except now that since the Navigation bar is now Pinned - this causes the session to open in a partial window with the navigation bar space removed from it. This makes it so that I have to disconnect, unpin the Navigation bar, and then re-connect so that it connects at the expected size. Workaround: If I simply double click on the server name in the list, rather than pressing ENTER, I avoid this behavior. But, I'm frequently not remembering to do this per Reasoning above, leading to a frustration I'm running into daily now since this bug was introduced... Screenshot: Trying to show what I'm meaning below. As shown I've got a server name already selected. But often times (I can't figure out why this happens sometimes and not others?!), upon pressing ENTER, instead of it launching that session, it instead, interacts with the Pin icon I'm pointing to instead, causing the Navigation bar to Pin. [image]

Hi, I’m using Remote Desktop Manager 2026.3.12.0 and I would like to hide the “Search Everywhere” box that appears in the top bar of the main window. I have checked the application settings but I haven’t found any option to disable or hide this search box. Is there currently a setting to remove it from the interface? If it cannot be hidden from the GUI, is there any configuration file, registry setting, or advanced option that can be used to disable it? I’ve attached a screenshot showing the search bar I’m referring to. Thanks in advance. [image]

When I'm in the “Favorites” section and use the global search to look for “Portainer,” for example, I get the correct result [image] But when I'm in the User Vault, this entry can no longer be found [image] RDM version: 2026.3.13.0

Hi everyone, I'm reaching out regarding an issue with the "Copy Username and Password" button [image] We've had this problem for quite some time now (roughly 1 year). Yesterday we updated to version 2026.3.5.0 (64-bit), which according to the changelog includes the copy fix – unfortunately without success on our end. For some of our users, the issue was already resolved with version 2026.2.18.0, but for many others it wasn't. I tried troubleshooting it myself: in the "Devolutions" folder (under %localappdata%), I renamed the RDM folder to "RemoteDesktopManager_bak" and restarted RDM. Right after that, the copy button worked briefly, but after about 2 hours the issue came back. Current status: since the update, it works for a few more users, but for the majority it still doesn't work. Thank you for your feedback. Best regards, Micha

Once upon a time, many many versions ago, for those of us that use the Navigation menu unpinned (collapsed), when clicking navigation to expand the menu, it would also focus that navigation window so you could immediately start typing an asset name (for type-to-find) without having to first click an asset within the menu. I would love to see that come back as it saves having to click the navigation menu every single time you want to use type-to-find to search within your catalog of assets.

Pin the Navigation bar Start typing into the filter entries box the name of a host Select and launch a host The pinned Navigation bar is no longer pinned

Hi Is there any key shortcut we can close a tab?

Hello! Due to the large number of connections for using ssh, I’m trying to switch from Windows Terminal to Remote Desktop Manager. I’ve noticed a few things I don’t like. I’d appreciate some advice: is there any way to fix them? 1. For some reason, the text color in Vim in json files (and some others) is extremely inconvenient to read. My searches yielded the following results: WT responds to OSC 11 requests, but RDM does not. Vim in WT automatically sets the background=dark parameter, but not in RDM. The theme in RDM is dark. 2. The text itself and the visual experience (the smoothness of the output on the screen) are noticeably more pleasant in WT. Does RDM use its own SSH engine? Are there any additional settings for it besides those found in the “Settings”/“Sessions”/“Terminal” section? Is there any way to make the terminal visual experience in RDM closer to that in WT? 3. Is it possible to make the RDM terminal theme like Dark+ in WT? Remote Desktop Manager 2026.3.10.0 64-bit (PreJIT) Runtime: .NET 10.0.11 Platform: Microsoft Windows 10.0.19045

Hi there, just installed the new SonicWall NetExtender client (10.3.0) and RDM is not able to call it anymore. I think that the issue is that in the program folder there's no necli.exe anymore, but a nxcli.exe instead. Can you try to look at that? RDM entries are now broken (for NetExtender VPN). Thanks.

RDM moves itself to the background, which is very annoying. It does not occur when we close a SSH session. We upgraded to 2026.3.12.0 (from version 10) hoping that the fixed fixed our bugs which keep happening. But this came instead. :-( We use RDM on a RDS server (W2022) Another annoying thing is that after a while we cannot type anything in the filter search bar, typing looks disabled; to fix it we need to close RDM and start it again.

I encountered the following issues while establishing a Telnet connection: 1. Typing a single character results in two characters being displayed. 2. The echo does not show up in accordance with the device's output. 3. The right-click on the mouse activates the copy content input function. How should I solve this problem? Here is the screenshot of my settings. I hope it will be helpful. [image] [image]

We have been experiencing issues with the RDM Client since the release of version 2026.3 and the subsequent versions. Multiple users are experiencing a white screen when switching between multiple open RDP sessions within RDM. The issue occurs very often [image] when several RDP connections are open and the user switches from one session to another. Our RDM Client is running in a Citrix environment, and the issue started after we rolled out version 2026.3. The problem has also persisted in the subsequent releases. Could you please investigate this issue and advise whether it is a known issue or if a fix is available? we tested with 2026.3.12 and prior versions citrix version is 2402LTSR CU3

I have a laptop with multiple monitors. 1) Previously, the program always launched on the specific monitor I wanted (Version 2026.2.X.X). Now, the program always launches on the default monitor, even after applying the recommended compatibility settings. 2) The login and password windows always open on the default monitor, rather than on the monitor where the program is currently running.

In the latest version, events triggered upon opening no longer work. this is example of configuration: [image] [image] Remote Desktop Manager 2026.3.12.0 64-bit (PreJIT) Runtime: .NET 10.0.3 Platform: Microsoft Windows 10.0.26200 Workspace: Local data source Allocated memory: 1046 MB

Is that by design? I tried enabling, closing/reopen RDM, then disabling, closing/reopen RDM, all to no avail. [image]

RDM 2026.3.10.0 64-bit on Windows is making a separate SFTP connection whenever I open an SSH Shell session, even though SFTP is completely disabled for the entry. The target is a Keenetic router running KeeneticOS 5.01.C.6.0-1. Its SSH server provides the CLI but does not provide SFTP. RDM SSH Shell settings: Automatically open the file transfer tab: OFF Show files in tree view: OFF Show local files: OFF All other SFTP options: OFF SFTP toolbar button: OFF The exported entry XML also confirms: <ConnectionType>SSHShell</ConnectionType> <ShowFilesInTreeView>false</ShowFilesInTreeView> <ShowLocalFiles>false</ShowLocalFiles>There are no SFTP-specific properties in the entry. I also tested: enabling/disabling "Automatically open the file transfer tab" and reconnecting; Open → Open (ignore specific settings) ; a clean/global Sessions configuration with no SFTP settings. The behaviour is unchanged. Evidence The normal SSH connection works correctly and reaches the Keenetic CLI: User authenticated successfully using password method Sending session channel open request Received channel open confirmation Sending pty request Received channel success Sending shell request Received channel success ... KeeneticOS version 5.01.C.6.0-1 (config)> The ProtocolsSharp SSH log contains no SFTP subsystem request. However, the Keenetic logs show a separate SSH connection immediately before the normal SSH session: Child connection from 192.168.0.10:60193 Password authentication succeeded for 'user'@cli from 192.168.0.10:60193 Core::Authenticator: access to "sftp" denied for user "user". Core::Session: client disconnected. The normal SSH CLI connection then follows and works correctly. So the issue appears to be that RDM is initialising an SFTP connection independently of the SSH Shell connection, despite SFTP being disabled. Could you please confirm whether this is a known issue/regression in RDM 2026.3 and advise how to prevent the SFTP connection from being attempted? <?xml version="1.0" encoding="utf-8"?> <RDMExport> <Connections> <Connection> <AppVersion>2026.3</AppVersion> <ConnectionType>SSHShell</ConnectionType> <ID>0000000-00000-0000-0000-000000000000</ID> <Name>test</Name> <OpenEmbedded>true</OpenEmbedded> <Terminal> <Host>192.168.0.1</Host> <ShowFilesInTreeView>false</ShowFilesInTreeView> <ShowLocalFiles>false</ShowLocalFiles> </Terminal> </Connection> </Connections> <DatabaseID>0000000-00000-0000-0000-000000000000</DatabaseID> <Version>2</Version> </RDMExport>

When connected to an RDP session, my key strokes do not enter automatically. I am just using the windows start menu button as a test. The first time it opens on my computer, then the second press it will then open in the RDP session. This should have opened the first time after I connected. Can do a remote session if that would help.

Hi Since i updated yesterday from 2026.2 (cant remember exact version) the "Current work area size" (Screenshot 1 Settings) the window doesnt open in the work area, it opens in a smaller windows (Screenshot 2), about the size it would be embedded. Then if i right click the top bar of the windows and choose "Work Area Screen" (Screenshot 3) it changes to what i want, but the screen goes black, and i wait for a few minutes, still black. (Screenshot 4) Next if i click there again and chooses "embedded" (Screenshot 5) it goes back to being embedded and the screen shows again (Screenshot 6). i go "Full screen" it opens in full screen, but the size of the display doesnt change, it still the same size as the embedded display area. (Screenshot 7) I found some over threads about similar problems in 26.3 but that it should be fixed in 26.3.8, and followed all of their tips and tricks, but it still is the same Screenshot 1 [image] Screenshot 2 [image] Screenshot 3 [image] Screenshot 4 [image] Screenshot 5 [image] Screenshot 6 [image] Screenshot 7 [image]

Hi all I use the "Terminal Services console" tool under the "System administration" category very frequently to manage and, if necessary, log off users logged into a server. Since upgrading to version 2026.3.x (currently 2026.3.9.0), I receive the following error message when launching the tool: "Unable to retrieve Terminal sessions; verify your credentials." In the properties of the host object, under Management tools -> Tools -> Credentials , I have enabled "Use session credentials" . I have also tried using "Username and password" with the credentials of a Domain Administrator. Unfortunately, without success. A simple RDP connection works without any issues. I am running the application with a user who also has administrator privileges on the target host. What can I do to fix this?

Hi all, I think in this newer versions, I can't put the Navigation pane as a tab. Only floated, auto-hide etc... In attached, the option "dock as document" (the one that I think it will be ok) is grayed. Any option in settings that I can put the navigation as a permanent tab? [image]