Support

Support forum for Remote Desktop Manager Windows

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patrickpower

tile vertical has a sizing of its own

before when you tiled vertically it would be equal sized windows depending on amount of space vs how many connection windows open. now over last couple versions it will sometime make the middle one about 1/2 the screen. left one about a quarter and right one a quarter. toggling cascade and back to vertical corrects it Remote Desktop Manager 2026.3.8.0 64-bit (PreJIT) Runtime: .NET 10.0.12 Platform: Microsoft Windows 10.0.26100 Workspace: Local Data Source Allocated memory: 593 MB

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patrickpower

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slawek

Display issue with Navigation pane

Hi, Per the attached video, my lists of hosts look fine when the RDM window is not maximised. Otherwise, I cannot scroll through all items. Recording 2026-09-18 120417.mp4 How to fix this? Thank you. Regards Slawek

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Léon Le Brun

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Deas

Small "nasty" bugs 2026.3.5

Hello, when I first started RDM after the upgrade, the "Navigation bar position" was Side, but when I closed RDM 2026.2.x it was Bottom. Also "Show Ribbon" was "Show tabs only" when I closed RDM, but with the first start it was "Always show ribbon". Please make sure, that an upgrade does not change such things... Brgds Andreas

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Carl Marien

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OlegK

Loss of input focus [2026.3.8]

ssh client 1) Switching between applications rdm -> alt+tab -> other app -> alt+tab -> rdm -> entering commands in the console -> alt+tab -> other app -> alt+tab -> rdm -> loss of input focus 2) Pressing the button -> loss of input focus [image] Loss of input focus: [image]

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Samuel Dery

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michawuethrich

Copy Username and Password" button not working after update to 2026.3.5.0

Hi everyone, I'm reaching out regarding an issue with the "Copy Username and Password" button [image] We've had this problem for quite some time now (roughly 1 year). Yesterday we updated to version 2026.3.5.0 (64-bit), which according to the changelog includes the copy fix – unfortunately without success on our end. For some of our users, the issue was already resolved with version 2026.2.18.0, but for many others it wasn't. I tried troubleshooting it myself: in the "Devolutions" folder (under %localappdata%), I renamed the RDM folder to "RemoteDesktopManager_bak" and restarted RDM. Right after that, the copy button worked briefly, but after about 2 hours the issue came back. Current status: since the update, it works for a few more users, but for the majority it still doesn't work. Thank you for your feedback. Best regards, Micha

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Samuel Dery

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mog54

Resolved

Web session | new tab

Hello, i upgrade from 2025.3.32 to 2026.2.18 and since when i use a web session (edge), newly opened tab inside the web session are not "going the front". I didn't find setting for that. Did miss something? Thanks

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Maxim Robert

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kelemvor

Can no longer expand the Navigation pane by clicking anywhere on the bar

Hi, I just updated to the 3.x version on one of my machines and noticed this issue. With the 2.x version, and the navigation pane shrunk/hidden/closed to the left side of the screen, I was able to click anywhere on the vertical bar to pop it out. This seems to have been reverted in the 3.x version so that I now have to click directly on the word "Navigation" to expand it. Could this be put back to how it was on the 2.x version? When moving quickly, it's a lot easier to click anywhere on the bar then to click directly on the word up in the corner. Thanks [image]

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patrickpower

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OlegK

Default Monitor [2026.3.8.0]

I have a laptop with multiple monitors. 1) Previously, the program always launched on the specific monitor I wanted (Version 2026.2.X.X). Now, the program always launches on the default monitor, even after applying the recommended compatibility settings. 2) The login and password windows always open on the default monitor, rather than on the monitor where the program is currently running.

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OlegK

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NeilSmith2025

filter on status bar

Hi When I put filter on status bar, I cannot see any result, it not worked like before, But it works when I put it into Navigation panel bottom, it can works. Also I noticed, it have no more "user search options and operators" in filter. [image] [image]

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Samuel Dery

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rdearman

2026.3.8.0 Sucks

I'm a corporate paid customer of RDP Manager, been using it for years. It's always been slow as molasses in Jan regardless of what I run it on, too many features, ridiculous update cadence, mediocre interface, not intuitive and generally just waaaay more complex than it has any need to be. Too much sugar for a nickle, as the saying goes. But for all of the flaws, it's pretty much the only real option, everything else being a much worse alternative. That's the best I can say about RDP Manager- it's better than MSFT's now defunct RDP manager. Everything about Windows seems to be a race to the bottom. But this latest 2026.3.8.0 is a new low. This is absolute garbage. This is BETA software at best, that we are paying for. If you can't do better than this, you need to fire your entire development team, and their management team, issue a public apology, and start over. For me to stop what I am doing to post this is a testament to how ridiculous this is. FIX YOUR SOFTWARE!!!! I'm tired of paying your devs to drink coffee! [image]

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mhall

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NeilSmith2025

key shortcut to close a tab

Hi Is there any key shortcut we can close a tab?

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Alexis Beauparlant

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jaltmann

2026.3.5.0 - What happened to navigation type-to-find?

I've noticed a few regressions on this over the years. In legacy versions of RDM with the navigation tab open, you could start typing the name of an asset and it would highlight as you type instead of doing a filter without even having to click into the navigation pane. The previous version was much of the same with the exception if you wanted to do this, you had to first click an asset in your list and then start typing (a bit more annoying but acceptable). In today's version, not even that works, so now it's clumsy to find an asset and it appears as filter is the only search option?

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jaltmann

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bramsoethof

Floating navigation bar not visible when in a session

Hi, when sessions are opened the navigation pane looks like it is falling behind the opened session (rdp/ssh) When I open the navigation pane while on the dashboard-tab it shows normal. I have the pane not pinned (floating), when pinned it is always visible. RDM 2026.3.9.0 running on an RDS server

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lucabrighetti

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patrickpower

losing shell focus when triggering typing macros

when in ssh shell, and trigger a typing macro it triggers and runs the typing but then I lose focus of the shell, so If I press enter to submit what the macro typed, it types it again. This didn't happen last week, but has after the past couple updates. Remote Desktop Manager 2026.3.8.0 64-bit (PreJIT) Runtime: .NET 10.0.12 Platform: Microsoft Windows 10.0.26100 Workspace: Local Data Source Allocated memory: 593 MB

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Stephan Haupt

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erbmatthew

"Sync to the Cloud" not working after getting it setup

So interesting issue, I setup this option here with my Devolutions account and the newly designed version of RDM, everything worked great, I configured all the security options and everything in the portal, but then I closed RDM and reopened it, and ever since it just says this every time: [image] Clicking sync to the cloud does nothing, and everything relating to backing up to the cloud seems to be greyed out, not sure if I broke something while configuring security, but it did backup, and it is in the cloud, it's just not syncing anything new anymore. [image] [image] I just updated to the latest version and no change, any advice?

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Hubert Mireault

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ArjanHP

Existing RDP session screen does not load

Hi, Sometimes when opening an existing RDP session the screen does not load. When triggering animations within Windows it only load that part. The workaround now is opening another tab and then go back again. [image] Kind Regards, Arjan

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andrebienkowski

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MR

Resolved

"Global Hotkey" is not global anymore on 2026.3.5.0

"Global Hotkey" is not global anymore on 2026.3.5.0. When RDM is not in focus, attributes are not copied anymore to clipboard. Very annoying... Any help? I restarted the app and PC already but didn't change.

Recommended Answer

10 hours ago

Hello, I've found and fixed the issue. Shortcuts set to "Global hotkey" should properly execute even when RDM isn't in focus. You can expect this with the upcoming 2026.3.9 version. Regards, Jafran Majeau Hi Jafran I can confirm, that the issue has been fixed on v2026.3.9. Many thanks. Best regards

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MR

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mdrain

Navigation pane blank unless pinned

I have just upgraded to Remote Desktop Manager 2026.3.9.0 64-bit (JIT), this morning and found that when I have the navigation pane unpinned, when I click on it from above as in previous versions, it does not expand and appears hidden behind the tabbed window already open. If I pin it, it works as normal Version info: Remote Desktop Manager 2026.3.9.0 64-bit (JIT) Runtime: .NET 10.0.12 Platform: Microsoft Windows 10.0.26200 Workspace: Local Data Source Allocated memory: 570 MB [image]

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Antoine Mauger

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baehrm

RDM with DVLS: Copy Folders/ Entries to another vault

Hi Forum, I've found multiple ways to copy or move Folders/ Entries from one vault to another, but many ways are contradictory. At one point it even says moving entries to other vaults is only allowed by admins. But: When I'm the owner of the two vaults, I want interchange entries with, I'm allowed to move or copy entries to it. My problem: My users want to copy/ move entries from one vault to another without being an owner of the vault. Is there a convenient way to copy or move the entries? I don't want to tell my users they have to export it as a .rdm file and import it again. Best wishes,

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baehrm

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mrichter

2026.3.x - Terminal Services console no longer works

Hi all I use the "Terminal Services console" tool under the "System administration" category very frequently to manage and, if necessary, log off users logged into a server. Since upgrading to version 2026.3.x (currently 2026.3.9.0), I receive the following error message when launching the tool: "Unable to retrieve Terminal sessions; verify your credentials." In the properties of the host object, under Management tools -> Tools -> Credentials , I have enabled "Use session credentials" . I have also tried using "Username and password" with the credentials of a Domain Administrator. Unfortunately, without success. A simple RDP connection works without any issues. I am running the application with a user who also has administrator privileges on the target host. What can I do to fix this?

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AuxMax001

2026.3.8 - RDP sessions randomly going blank when switching tabs.

Started after RDM was upgraded to 2026.3.5. I noticed almost immediately that active RDP session tabs would occasionally go blank. Most of time, it happened when I switched tabs. When I switched back to an inactive RDP tab, it would be a white screen. I basically had to use the cursor to reveal of the desktop, very much like using a coin on a scratch off lottery ticket. Sometimes the screen will restore fully after a few swipes....other instances I need to reveal more of the screen before the desktop restores. It's annoying but certainly something that didn't exist in 2026.2.x

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Phil

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iviwe

Error message - "your Devolutions Cloud is disabled. Please contact your administrator".

Hi all I receive this error every time i log in. Is there a way i can fix this? [image]

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dimx

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cbalderrama

VPXCLIENT.EXE issue (VMWare Client)

Hello, I recently installed RDM and while configuring a connection to connect to a ESXi host using vSphere Client, RDM prompted for the path for the client app. While i supplied the path, I somehow managed to screw it up and did not entered the complete path to where VPXCLIENT.EXE is installed. Given that I'm a noob at this, I can't seem to find where to change this setting. I've clicked everywhere I can possibly thing of and no clear option. [image] Anyone familiar with the product can point me in the right path?

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ata...

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dpoole20001

Implemented

2026.3.5.0 Filter entries not popping unless Navigation pane is pinned

Summary: Regression: Filtered navigation pane does not pop up when typing in Status Bar search while set to Auto-Hide. Description: I am experiencing a UI bug in Remote Desktop Manager version 2026.3.5.0 . Typically, I run my Navigation Pane configured to Auto-Hide to save screen space, and I use the Filter entries box located down in the status bar to find my connections. In this current version, when I type text into the filter box, the filtered results no longer automatically pop up or slide open like they did in previous versions. To actually see my search results, I am forced to manually click on or pin the Navigation Pane. If my Navigation Pane is set to Auto-Hide, typing into the status bar search does absolutely nothing visually until I manually force the pane to show. Steps to Reproduce: I set my Navigation Pane to Auto-Hide . I type search criteria into the Filter entries box in the bottom Status Bar . I observe that no results window or tree popover appears automatically. Expected Result: The Navigation Pane should automatically slide open or display the filtered results popover as soon as I begin typing, matching the behavior of previous RDM versions. Actual Result: The filtered results remain hidden until I activate the Navigation Pane. Environment: Product: Remote Desktop Manager (RDM) Version: 2026.3.5.0

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Maxim Robert

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hunterscott

Implemented

2026.3 - DisableTopPane no longer works / replacement policy?

After upgrading to RDM 2026.3, the DisableTopPane policy no longer seems to do anything. Before 2026.3 we used: HKLM\SOFTWARE\Policies\Devolutions\RemoteDesktopManager\DisableTopPane = 1 This worked great because we use RDM for some non-admin users who only need access to a few approved RDP connections. We lock down most of the rest of the application through ADMX policies, and hiding the top pane made RDM behave much more like a simple RDP launcher instead of exposing the full management interface. With the new 2026.3 UI, the top toolbar is visible again even though DisableTopPane is still set to 1 . I also checked the current ADMX and it looks like DisableTopPane has been removed entirely. I don't see an obvious replacement for hiding the new toolbar/header. Is there a new policy or registry value for this in 2026.3? If not, could an equivalent policy be added back? This was a really useful option for locked-down deployments. Even when the underlying features are disabled through other policies, having all of the extra UI visible creates unnecessary confusion for users who only need RDP access.

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Maxim Robert

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