Remote Desktop Manager freezes/hides on taskbar when locking Windows (Multi-monitor setup)

Remote Desktop Manager freezes/hides on taskbar when locking Windows (Multi-monitor setup)

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I have configured Remote Desktop Manager (RDM) to automatically lock with a PIN when Windows locks. However, I am running into an issue when waking or unlocking my PC:

  • The Problem: When I unlock Windows, RDM gets stuck minimized on the taskbar. It will not maximize or open on either of my two monitors.


  • The Workaround: I have to select RDM on the taskbar and blindly type my PIN without being able to see the prompt. Once I blindly enter the PIN, the application unlocks and opens normally.


  • When it happens: This occurs every single time I lock Windows if RDM was already minimized to the system tray.


  • When it works: If RDM is actively open and maximized on a screen when I lock Windows, the PIN prompt displays and works perfectly.

I suspect this behavior is related to my dual-monitor setup or how the application restores from the system tray after a Windows lock event. Is there a known fix or a configuration setting I should adjust to resolve this?
Thank you!



RDM_Lock2.png


RDM_Lock.png

Win11 Pro 26H2 (OS Build 26300.9818)

RDM_Lock2.png

RDM_Lock.png

All Comments (2)

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Hello,

We've been able to reproduce the issue, and a ticket has been sent to the Engineering Team.

Best regards,

Antoine Mauger

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Hello,

I've fixed the issue. You can expect this to take effect with the upcoming 2026.3.17 version.

Regards,

Jafran Majeau