Support

Support forum for Remote Desktop Manager Windows

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marius-lugerth

PEDM "Run elevated" fails on standalone RDM + Agent 2026.3.0 - is Devolutions Server required?

Hi all, I'm testing the Devolutions Agent's PEDM elevation feature and want to confirm whether my setup is supported or whether I've misconfigured something. Setup Remote Desktop Manager (Free) 2026.3.8.0 + Devolutions Agent 2026.3.0.0 I also tried Remote Desktop Manager (Free) 2026.3.5.0 Windows 11, standalone - no Devolutions Server or Devolutions Cloud Created a PEDM profile in RDM, assigned it to a standard (non-admin) user, selected it in the Devolutions Agent What happens Using Run elevated , elevation never completes. C:\ProgramData\Devolutions\Agent\agent.<date>.0.log shows HTTP 400/500: Local Admin method → error=create token Virtual Account method → error=create virtual account token Taskbar Pop-Up Elevation Failed - The parameter is incorrect Questions Is PEDM elevation supported on a standalone RDM + Agent install, or does it require Devolutions Server / Devolutions Cloud enrollment? If standalone is supported, what does the Agent service need configured (e.g. specific privileges) for elevation to succeed? Thanks for any pointers!

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Richard Markiewicz

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kovalevoe

Default Monitor [2026.3.8.0]

I have a laptop with multiple monitors. 1) Previously, the program always launched on the specific monitor I wanted (Version 2026.2.X.X). Now, the program always launches on the default monitor, even after applying the recommended compatibility settings. 2) The login and password windows always open on the default monitor, rather than on the monitor where the program is currently running.

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Samuel Dery

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Deas

Small "nasty" bugs 2026.3.5

Hello, when I first started RDM after the upgrade, the "Navigation bar position" was Side, but when I closed RDM 2026.2.x it was Bottom. Also "Show Ribbon" was "Show tabs only" when I closed RDM, but with the first start it was "Always show ribbon". Please make sure, that an upgrade does not change such things... Brgds Andreas

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David Hervieux

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Josh Currier

Implemented

2026.3.8.0 unable to select vault credentials from quick connect menu?

[image] I used to be able to pick a vault credential under this menu but it doesn't seem to be available anymore. Has it moved or is this a bug?

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Jonathan Del Signore

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dbytes

Opening Multiple Tabs Doesn't Connect Until Clicked

Prior to the latest version, I could open multiple RDP connections and let the machines log in. With the latest version, I have to click each tab for it to proceed. Is there a setting that I need to adjust to go back to the old behavior?

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Léon Le Brun

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bpoitdev

Navigation pane as tab

Hi all, I think in this newer versions, I can't put the Navigation pane as a tab. Only floated, auto-hide etc... In attached, the option "dock as document" (the one that I think it will be ok) is grayed. Any option in settings that I can put the navigation as a permanent tab? [image]

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bpoitdev

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klausondrich

Resolved

No server connection possible from jumphost with RDM 2026.3.5

Hello, It seems that the new 2026.3.X branch broke numerous things, like: RDM [2026.3.4.0] - RDP Remote Desktop size set to auto open the RDP in a mini frame 2026.3.5.0 : Navigation resize broken Those affect me as well. But the most severe is: I am using RDM 2026.3.5 to connect from my notebook to a jump host (Windows Server 2019, also running 2026.3.5). I cannot connect to any RDP server from this jump host anymore since I upgraded RDM on the jump host from 2026.2.19 to 2026.3.5. It doesn't matter if I double-click an RDP server connection from the "Navigation" pane or if I use quick connect. It tries to connect forever (see screenshot). [image] All connections are working fine from our jump host when I am connecting via mstsc.exe. The Connections.log file in my profile folder shows: [16.09.2026 08:48:28] Verbinden - ' Servername ' (RDP (Microsoft Remote Desktop)) After I try to connect while the screenshot from above is shown After closing this unestablished connection, another line is logged: [16.09.2026 08:48:47] Getrennt - ' Servername ' (RDP (Microsoft Remote Desktop)) Not more, and no hint of what's wrong. After documenting this and reporting this issue here, I will have to downgrade to 2026.2.19 to get RDM working again. Update: Uninstalling 2026.3.5 and re-installing 2026.2.19 worked: All connections are working again with 2026.2.19.

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Alexis Beauparlant

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benjaminraab

2026.3.5 - SAML Authentication failed against Cyberark

Hello, we have updated our Devolutions RDM to Version 2026.3.5 and the SAML Authenitcation against Cyberark is not working with Error: Authentication failed. Connection without any changes is working with Version 2026.2.19

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Jonathan Lafontaine

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jimpoon

website link - RDM tab focus

When clicking a link on a webpage in a RDM web session, a new RDM tab is automatically opened, but the focus remains on the existing tab. I expect the new RDM tab to receive focus. This started happening after I upgraded RDM from 2026.1.x to 2026.2.18.0. Any ideas on how I restore the original behaviour? BTW, the RDM "anchor" is switched off. Thanks.

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Sebastian Walter

Remote Desktop Manger 2026.3.5.0 Crashing under Windows 11 26H2 arm64

I'm running RDM on two of my machines. Both have Windows 11 26H2 installed on it. Each machine is used for development; therefore I also have .NET SDK 10.0.401 installed. So the base seems to be the same. The difference is one of that two machines is one of these Microsoft Dev Kits based on arm64 on it. Trying to execute version 2026.3.5.0 on it forces the application to crash with the following event manager entry: Application: RemoteDesktopManager.exe CoreCLR Version: 10.0.1226.42308 .NET Version: 10.0.12 Description: The process was terminated due to an unhandled exception. Exception Info: System.InvalidOperationException: Unable to locate 'Avalonia.Platform.IWindowingPlatform'. at Avalonia.LocatorExtensions.GetRequiredService[T](IAvaloniaDependencyResolver resolver) at Avalonia.Controls.Platform.PlatformManager.CreateWindow() at Avalonia.Controls.Window..ctor() at Devolutions.AvaloniaUI.Controls.ChromeWindow..ctor() at Devolutions.RemoteDesktopManager.Forms.NativeAvaloniaDialogWindow`1..ctor(TViewModel viewModel, BaseAvaloniaView view) at Devolutions.RemoteDesktopManager.Forms.NativeAvaloniaDialogWindow`1..ctor(TViewModel viewModel) at Devolutions.RemoteDesktopManager.Forms.AvaloniaWindowHandler`1.CreateNativeWindow() at Devolutions.RemoteDesktopManager.Forms.AvaloniaWindowHandler`1.ShowDialog() at Devolutions.RemoteDesktopManager.AvaloniaViewPresenter.ShowDialog[TViewModel](TViewModel dialogViewModel) at Devolutions.RemoteDesktopManager.AvaloniaUI.ViewLocator.ShowDialog[TViewModel](TViewModel viewModel) at Devolutions.RemoteDesktopManager.Managers.UIManager.<>c__DisplayClass219_0.<ShowErrorMessage>b__0() at Avalonia.Threading.Dispatcher.Invoke[TResult](Func`1 callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout) at Avalonia.Threading.Dispatcher.Invoke[TResult](Func`1 callback) at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String details, String title, String xml) at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String message, String title) at Devolutions.RemoteDesktopManager.Managers.UIManager.ShowErrorMessage(ConnectionEngine engine, Exception exception, String title) at Devolutions.RemoteDesktopManager.Services.BusinessUIService.ShowErrorMessage(IConnectionEngine engine, Exception exception, String title) at Devolutions.RemoteDesktopManager.Program.RunApplication(String[] args) at Devolutions.RemoteDesktopManager.Program.Main(String[] args) If you need any more information, logs, etc. feel free to reach out!

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laflammemarc

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slawek

Display issue with Navigation pane

Hi, Per the attached video, my lists of hosts look fine when the RDM window is not maximised. Otherwise, I cannot scroll through all items. Recording 2026-09-18 120417.mp4 How to fix this? Thank you. Regards Slawek

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devolutions88

No shortcut works when Focus is running

Hi, I currently switched from Sysinternal RDCMan to your RDM but I have one massive issue: No matter what I try, I can't get defined shortcuts to work when the focus is on a remote desktop. I need— as is possible in RDCMan —the ability to switch between different open RDP sessions using a shortcut when the focus is in the RDP session . I’ve checked various forum posts (e.g., https://forum.devolutions.net/topics/55803/ctrl---tab-move-to-last-active-session), but none of them work.

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devolutions88

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MR

"Global Hotkey" is not global anymore on 2026.3.5.0

"Global Hotkey" is not global anymore on 2026.3.5.0. When RDM is not in focus, attributes are not copied anymore to clipboard. Very annoying... Any help? I restarted the app and PC already but didn't change.

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alexander-delacamp

RDM 2026.3.5 - RDM Sessions resolution very small at first logon.

Hello! With the RDM 2026.3.5 update i have following problem: the resolution after logon is very small. Instead of normal resolution screen i see only small window. Looks like this.. I have to close an open the session up to 3 times till it shows in a normal size.. How do I fix that? [image]

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RemoteUser

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ahmedallakani

Implemented

Path is not Working Remotely as Expected

i'm trying the Setup a path Entry like this \\appreconsp01\c$\CoronaCS\7.9\mss\demo\Cards\Batch\logs\ and its not working as Embedded Tab, its only working fine externally

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Jonathan Del Signore

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claboy

RDM 2026.3.5.0 Undocked Window Controls

In previous versions, there was a control panel at the top of the window and if you maximized the window there was a right-click window menu that had similar settings. Neither of these exist now. If I need to reconnect, I need to go back to the main menu. This is not a great experience when remoting into devices with a screen lock/require login policy. Current limited options: [image]

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Michael Beaudin

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SelfMan

RDM [2026.3.4.0] - RDP Remote Desktop size set to auto open the RDP in a mini frame

Hi, I just want to ask if anyone noticed the RDM version 2026.3.4.0 opening a RDP session in a about 500x500px square instead of filling the Work area. I've rolled back to 2026.2.18.0 and there the RDP connections work just fine. I am running on Windows 10 22H2 x64 Fully up to date. Display 1440p [image] [image]

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SelfMan

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john.d

Implemented

Single search result Enter key press no longer launches RDP

On new version 2026.3.5.0 this morning and there has been a minor change that I've been unable to find a solution for an need help. [image] When I use the search in the bottom and type in the hostname of a device, it comes back with the object I want to connect to. In previous versions, once I had this input and pressed ENTER, it would begin the RDP connection. Now, with this version, that is not working. I have to then double-click the result object as shown from the vault. (Or click the open session button under Actions) My hands are already on the keyboard; ENTER is right there. I'd like not to have to mouse to something to engage RDP. When you're in and out of servers all day, little quality-of-life things like this are nice. [image] Is there any way to enable this ability that I'm not able to find after clicking and looking around?

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Maxim Robert

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Gr-ant001

Implemented

2026.3.4

What has happened with windows sizes in RDP? [image] Had to change everyone to: [image]

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Maxim Robert

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meelisn

Implemented

RDP coonections are by default opened in very low resolution - v2026.3.5

when opening connection from workspace with updated database schema, the connection resolution is very tiny: [image] using Reconnect on opened connection restores normal resolution, but when opening connection again, the same tiny resolution is used

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Hubert Mireault

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chrispoulter

RDM v2026.3.5 - Open Tabs Moving and Undocking on single mouse click

Updated to RDM 2026.3.5 and open several tabs and if i single click a tab it with either select like normal, select and become draggable, or undock from the main RDM window. Results seem to be random. I am also seeing RDP instability. Screen writes are not stable, switching between tabs (open RDP sessions) I will get blank screens, half written screens, slow response screens in a session, or a normal screen. Results are random. I am on RDP'd into Windows Server 2025 in an Enterprise environment, running RDM on my jump box.

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Hubert Mireault

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michawuethrich

Copy Username and Password" button not working after update to 2026.3.5.0

Hi everyone, I'm reaching out regarding an issue with the "Copy Username and Password" button [image] We've had this problem for quite some time now (roughly 1 year). Yesterday we updated to version 2026.3.5.0 (64-bit), which according to the changelog includes the copy fix – unfortunately without success on our end. For some of our users, the issue was already resolved with version 2026.2.18.0, but for many others it wasn't. I tried troubleshooting it myself: in the "Devolutions" folder (under %localappdata%), I renamed the RDM folder to "RemoteDesktopManager_bak" and restarted RDM. Right after that, the copy button worked briefly, but after about 2 hours the issue came back. Current status: since the update, it works for a few more users, but for the majority it still doesn't work. Thank you for your feedback. Best regards, Micha

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Léon Le Brun

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jaltmann

2026.3.5.0 - What happened to navigation type-to-find?

I've noticed a few regressions on this over the years. In legacy versions of RDM with the navigation tab open, you could start typing the name of an asset and it would highlight as you type instead of doing a filter without even having to click into the navigation pane. The previous version was much of the same with the exception if you wanted to do this, you had to first click an asset in your list and then start typing (a bit more annoying but acceptable). In today's version, not even that works, so now it's clumsy to find an asset and it appears as filter is the only search option?

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Hubert Mireault

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dpoole20001

2026.3.5.0 Filter entries not popping unless Navigation pane is pinned

Summary: Regression: Filtered navigation pane does not pop up when typing in Status Bar search while set to Auto-Hide. Description: I am experiencing a UI bug in Remote Desktop Manager version 2026.3.5.0 . Typically, I run my Navigation Pane configured to Auto-Hide to save screen space, and I use the Filter entries box located down in the status bar to find my connections. In this current version, when I type text into the filter box, the filtered results no longer automatically pop up or slide open like they did in previous versions. To actually see my search results, I am forced to manually click on or pin the Navigation Pane. If my Navigation Pane is set to Auto-Hide, typing into the status bar search does absolutely nothing visually until I manually force the pane to show. Steps to Reproduce: I set my Navigation Pane to Auto-Hide . I type search criteria into the Filter entries box in the bottom Status Bar . I observe that no results window or tree popover appears automatically. Expected Result: The Navigation Pane should automatically slide open or display the filtered results popover as soon as I begin typing, matching the behavior of previous RDM versions. Actual Result: The filtered results remain hidden until I activate the Navigation Pane. Environment: Product: Remote Desktop Manager (RDM) Version: 2026.3.5.0

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Michael Beaudin

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meelisn

RDM v2026.3.5 - PowerShell embedded session window stays black

PowerShell session with Windows Terminal, using embedded session, opens embedded tab but prompt never appears. Session with Windows Terminal in external window or session with Classic application (conhost) in embedded window works.

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Jonathan Del Signore

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