Copy Username and Password" button not working after update to 2026.3.5.0

Hi everyone,

I'm reaching out regarding an issue with the "Copy Username and Password" button

We've had this problem for quite some time now (roughly 1 year).

Yesterday we updated to version 2026.3.5.0 (64-bit), which according to the changelog includes the copy fix – unfortunately without success on our end.

For some of our users, the issue was already resolved with version 2026.2.18.0, but for many others it wasn't.

I tried troubleshooting it myself: in the "Devolutions" folder (under %localappdata%), I renamed the RDM folder to "RemoteDesktopManager_bak" and restarted RDM. Right after that, the copy button worked briefly, but after about 2 hours the issue came back.

Current status: since the update, it works for a few more users, but for the majority it still doesn't work.

Thank you for your feedback.

Best regards,

Micha