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Hi guys, Let me start by thanking you for the great products and Remote Deskopt Manager in specific. But even great products can have unexpected behavior, or at least unexpected behavior for me. Some of our servers are only accessible over RDP when connected to our office network. When I'm out of the office I cannot even access these servers over VPN. The only way to access these servers is by using a Jump host. I configured my RDP entries like this, to use the Jump host only when I'm not connected to the local network: [image] [image] When I'm outside the office and check if the host is online, I get this expected result: [image] As expected when I connect to this server, this prompt appears: [image] When I click Yes, RDM first connects to the Jump host and opens the RDP entry within. However, the following behavior is unexpected. Regardless of whether I am inside or outside the office network, as soon as I have an active RDP connection to the jump host, all entries configured this way are opened within the Jump host. Even though "check if host is online" returns this: [image] This behavior is not limited to RDP entries but also extends to other types, including SSH Shell.

For the life of my I swear I used to be able to enable an option that shows the icon next to an asset as green for online or red for offline. Anyone able to help point me in the right direction?

I use 4 montiors, often repositioning RDM (and/or sub-windows) across them. It seems more recent that message pop ups do not follow the screen that they are on. So I do something on screen 1, looking at screen 1, but the pop-up stopping me from proceeding is on screen 2.

When i pasted this into the session: show version | i uptime|System image|Model Number show switch show ip interface brief | i Vlan|Gig show run | sec aaa show run | sec tacacs show run | sec radius show run | sec username show run | sec line con show run | sec line vty show access-lists show ip ssh show crypto key mypubkey rsa show aaa servers show tacacs show users show logging | i AAA|TACACS|RADIUS When it got to this command "show run | sec aaa" it removed the s. This has happened in version 12 and 13. Here is the output of the issue: TwentyFiveGigE1/0/39 unassigned YES unset up up TwentyFiveGigE1/0/40 unassigned YES unset up up DISTR02_48Y4C# how run | sec aaa ^ % Invalid input detected at '^' marker.

Hello, We are having some issues with the latest versions of RDM, in that a password entry pointing to a Passwordstate server (still version 9.x) is misbehaving. We used to set a user specific login/password at the root of a connections tree (with inheritance enabled), and this login/password combo is normally collected from an entry in one of the Passwordstate lists. The Passwordstate password entry, located in the user vault, is configured so that it is not pointing directly to a given Passwordstate list. However, what normally occurred is that the user set in the root of connections tree a particular entry from a Passwordstate list (that is, he/she browse the Passwordstate entries until he/she gets to the desired credential), and this selection lasted from then on. Now, instead, whenever a connection is open, in which the resulting credential is coming from Passwordstate, the following dialog is presented, and not just once, but on every time a connection is to be made to the Passwordstate server: [image] We have always confirmed the data shown with the Save button, using as the save location Database (or Default (Database) combo selection, which is the same), but eventually the configuration is never saved properly, and the dialog reappears at the next iteration. BTW, by confirming the data in the dialog, the correct credential entry is finally retrieved from Passwordstate and injected in the opening session. We are asking if there is some log we could check for potential issues, or other suitable known workarounds. Thanks.

Hello. I made a setting yesterday that worked like a champ, but when I closed down RDM, I guess it did not save. I have a few SSH shell entry sessions with SFTP set to automatically open the file transfer window (I move stuff back and forth quite a bit), with default folders both local and remote. Every new SSH shell entry I create, when I copy something from my local machine and do a Ctrl-V in the SSH shell terminal window, I get the "^V", and I have to right-click and Paste in the SSH terminal window. Yesterday, I obviously changed something, somewhere, that allowed me to do a simple Ctrl-V of my keyboard in the SSH shell terminal window, and it pasted my clipboard contents. What change did I do for that, and where do I find it again!?

I'm trying to secure some of my SSH connections with a certificate and for the life of me i can't get it to work with RDM... I have the key in my .ssh folder, it shows up in the SSH key manager (local), it's loaded into the SSH key agent (not sure if this is needed, but i did it anyways), but no matter what i put for the options in the connection, i can't get it to connect, it just says [image] If i use PowerShell in windows, i can connect just fine.

Hi Does anyone can tell me how to use this search function correctly, seems it not works, it couldn't match anything what I inputted. The filter or advance search function working as expected. What's this search function use for?

In the most recent RDM versions, the Favorites pane entries for (at least) Username and Password Credential Management and RDP Sessions, the Favorites panel does not allow editing the linked entry. It will open the panel for editing and saving, let you edit the entry to say update the password (ours are updated daily) and it looks like it saves but it does not, and history tracking confirms no changes. I have to scroll down my primary pane to edit the entry. (No point in having my daily password entry to change available in Favorites like this. :-) ) Currently on RDM version 2026.02.13, but I think the last build version (or two ?) had this problem also. Thank you, Christopher

The favorites pane for a good number of previous versions is not refreshing connection status consistently. For a while of previous versions, if I clicked on the Favorites pane entry, it would refresh, now the only time I (seem to) get their status to refresh is if I lock the RDM application and unlock it again. Currently on version 2026.02.13 Thank you, Christopher

Hi, Since I've upgraded to 2026.2 I can't save my certificates from RDM anymore. When I click on "Save certificate as..." and try to choose the file I want to save the certificate to I've got an error from the explorer saying the file doesn't exist. Of course the file doesn't exist yet because it's the whole point to export a new file. Kind regards

Hi, Today we upgraded to the newest version of the free edition, and since then the Yubikey entries stored in the Credential Vault give the error message "An authentication error has occurred. Authentication failed because NTLM authentication has been disabled." When I try to logon with user/password and then I choose the Yubikey entry, then it works ok, only the entry stored in the vault produces the error message. I tried several things, but none of them helped: I tried to change the entries from hostname to FQDN I enabled the local resource "Smart Cards or Windows Hello for Business" Tried to re-create the credential entry, however by pushing the "Test configuration" I get the correct certificate that is also stored on the Yubikey I tried to change the default RDP type in the general configuration None of these helped. When I uninstall the new version and install the previous one 2026.2.13.0 it suddenly starts to work again. Did anyone had the same or similar experience? Do you have any ideas how to solve the issue? Thanks!

If you put the cursor to the right of 10.152.0 and back space twice it adds the 0 back. I would suggest stop auto filing these fields. Very annoying. [image]

Hi I am use 2026.2.14 portable version, I found the font setting on Terminal --> Style cannot be saved, I tried selected font and save it, but it lost when I came back. Can you advice where could be a problem? Thanks. [image]

At one time, someone told me how to add the "Disconnect" command to the right-click context menu for a Remote Desktop session tab. But, now I can't remember how to do it. I've searched for about an hour and can't figure it out. Any help? I would like to remove some of the other commands/menu items to make it easier to find the commands that I want to use. For example, I need to use "Send Ctrl+Alt+Del" and it can't be added to the quick access toolbar; so, I'm trying to declutter the menu where it does appear. If I could move it out of a submenu, that would also help.

Hello, My RDM is stuck in offline mode. making it so I can not access my vault. when i try to unlock or go online I get this message. [image]

Hi, Is RDM_execute_opened_connection_action expected to be functional in the current experimental MCP version, or is it still work in progress? If it should work — is there a known workaround or additional configuration required? Version: Remote Desktop Manager 2026.2.8.0 Feature: MCP Server (experimental) Issue Calling RDM_execute_opened_connection_action on an active SSH (SSHShell) session always returns a generic error, regardless of the action used. The connection is visible in RDM_list_opened_connections and all actions (send_command, get_terminal_status, take_screenshot) are listed as available via RDM_list_opened_connection_actions — but none can be executed. Example call json { "actionName": "send_command", "connectionIds": ["b22f1d22-22e2-4bfs-b2cf-222e6c1d7151"], "parameters": { "command": "date", "captureOutput": true, "timeout": 30000 } } Error: An error occurred invoking 'RDM_execute_opened_connection_action'. Same error occurs for get_terminal_status and take_screenshot. RDM was in the foreground with the SSH tab active. BR DI

Many times when I send these commands it show the preview and is correct, but when sending them one charater is missing. What is being sent: show interfaces gi1/0/5 counters errors show interfaces gi1/0/8 counters errors show interfaces status | include Gi1/0/5|Gi1/0/8 show log | include Gi1/0/5|Gi1/0/8|LINEPROTO|UPDOWN|ERR show mac address-table interface gi1/0/5 show mac address-table interface gi1/0/8 8237RSU2-SW1#show interfaces gi1/0/5 counters errors Port Align-Err FCS-Err Xmit-Err Rcv-Err UnderSize OutDiscards Gi1/0/5 0 0 0 0 0 0 Port Single-Col Multi-Col Late-Col Excess-Col Carri-Sen Runts Gi1/0/5 0 0 0 0 0 0 Port OverSize Gi1/0/5 0 8237RSU2-SW1#show interfaces gi1/0/8 counters errors Port Align-Err FCS-Err Xmit-Err Rcv-Err UnderSize OutDiscards Gi1/0/8 0 0 0 0 0 0 Port Single-Col Multi-Col Late-Col Excess-Col Carri-Sen Runts Gi1/0/8 0 0 0 0 0 0 Port OverSize Gi1/0/8 0 8237RSU2-SW1#show interfaces status | include Gi1/0/5|Gi1/0/8 Gi1/0/5 Vertiv B-Left connected 25 a-full a-100 10/100/1000BaseTX Gi1/0/8 Vertiv A-Right connected 25 a-full a-100 10/100/1000BaseTX 8237RSU2-SW1#show log | include Gi1/0/5|Gi1/0/8|LINEPROTO|UPDOWN|ERR 8237RSU2-SW1#how mac address-table interface gi1/0/5 ^ % Invalid input detected at '^' marker. 8237RSU2-SW1#show mac address-table interface gi1/0/8 Mac Address Table -------------------------------------------

[update: if I save, and then exit RDM and restart it, the password is now the expected one.] I use inherited credentials for the RDP sessions under a master folder. For years I've updated the password when it expires without problem. Today, for some reason, the password is getting mangled after I save it. Halp! ( these passwords are no longer valid, of course ) [image]

When duplicating a session in Remote Desktop Manager (RDM), the logging functionality does not work correctly for the duplicated session. Even when manually changing the logging path within the duplicated session, no logs are being recorded. Is there a known fix or workaround for this issue?

I'm looking for a way to paste clipboard contents in SSH either via macro, event or post login command. Any ideas?

So, this quickly escalated beyond my knowledge areas, but I have seen workarounds in other environments, so would love to an RDM solution: SSH via RDM to Debian 13 Run tmux run Claude Code select text, does not go to clipboard (like it does in ssh sessions otherwise) From my searches, it has to do with OSC 52 output. There is even a popup in CC that says: sent 436 chars via OSC 52 . if paste fails, hold Shift (Option in iTerm2, Fn in Terminal. app) while selecting for native copy but not seeming to work with RDM. See this bug on anthropic: https://github.com/anthropics/claude-code/issues/62699 And this about going to /tui default (which I have not done for a couple other reasons): https://github.com/anthropics/claude-code/issues/62462

When I create an entry in RDM (workspace Devolutions Server) select a template and create an entry. There is no problem. RDM When I select the entry (in RDM) en click on User-specific settings select the Override credentials checkbox and select the credential from mij Linked (user vault) . Then hit the Save button and a error occurs: [image] Unable to save the entry No template is available for this entry type. Creating entries is restricted to templates only. DVLS When I do the same action in DVLS no problem, no error.. RDM version: 2026.2.14.0 DVLS version: 2026.2.12.0

Good day, We've recently updated to 2026.2.13.0 from the old 2026.1.22.0 and noticed the search in Password List stopped searching in the Description field. 2026.2.14.0 also does not We have several Password Lists where we search througout the different fields "Username", "Domain" and "Description". Is it possible to modify the search component so we can search in all the fields again? Please let me know if you need any more information. Thanks! Sander

See video here: https://knoweth0127.s3.us-east-1.amazonaws.com/Recording+2026-07-16+214241.mp4 (not sure how else to show this). Note that for the first 9s the right tab is the only one selected. Simply hovering the mouse over the left one causes the screen flicker. Obviously not desired! This is not consistent. It does seem most likely to happen when more than 1 tab in a separate window and then computer locked for a while.