Support

what happened to the save and open option when editing objects?

I have just upgraded to Remote Desktop Manager 2026.3.9.0 64-bit (JIT), this morning and found that when I have the navigation pane unpinned, when I click on it from above as in previous versions, it does not expand and appears hidden behind the tabbed window already open. If I pin it, it works as normal Version info: Remote Desktop Manager 2026.3.9.0 64-bit (JIT) Runtime: .NET 10.0.12 Platform: Microsoft Windows 10.0.26200 Workspace: Local Data Source Allocated memory: 570 MB [image]

When you have multi tabs, you can no longer slide tabs to reorganize the tabs, Was able to do this up through version 2026.3.8. After upgrade this feature no longer works. Thanks Jim...

Since the introduction of the Devolutions Agent, Jump no longer works reliably. Half the time RDM will not recognize that Devolutions Agent is running on the jump host: [image] Or it will throw an error about the "Now Protoworker not running", restarting RDM will fix this, temporarily. We would like to use RDM and RDM Jump as the standard method our IT team uses to connect to servers. However, it needs to work reliably. We never had an issue with the legacy RDM Jump but that's being deprecated. How can we get to a similar experience with Devolutions Agent?

Hi there, with the new rdm version I have the following problem: Websites, which will open embeded get automatically a simulatated "dark mode": [image] This website doesnt have a dark mode. And this result looks not good. how can I disable this function?

Hello, Previous versions of RDM had a 'Save and Open' button within the connection details. The systems that are being connected to change their ports every time as a security measure. It appears the new versions no longer have this option. Is that by design, or will that re-introduced in a later version release? Or am I just missing an option to enable? Thank you, Jason - [image]

Hello, I just have some questions about the Tag Management window. In the "colors" section there is a "match mode" dropdown which defaults to "exact match" but has other options like "starts with", "ends with", etc. How does this setting impact the tag behavior - is it when we search for tags, it will attempt to match our search term against this tag using the match mode selected here? Or does the match mode specifically pertain to the "color" settings somehow (since it is in the "color section" of the settings, as seen in the screenshot)? But if so - how? Also, I noticed a "delete" button appears next to "apply" once we click "apply" to change some settings. But for tags where we've never done this, there is no "delete" button. Is that button just to clear any tag-specific settings/to revert the tag to defaults? Another thing I'm wondering, how do the color settings here work? Would this be to auto-colorize tabs for sessions that have these tags? Or something else? Screenshot below shows what I am referring to for my above questions: [image] Also, I've noticed the UI seems to be a little inconsistent with the columns...like for example if I click "apply" for some settings on a tag, and then after that I switch tabs to User Vault and back to Shared Vault, the column widths are messed up so I can't see any tags. Even if I fix the column - if I go to another tab and back again, the column widths are messed up again. So it seems to not be saving column settings in this dialog. [image] Note I am on v2026.2.19 (data source is SQL Server); I know the UI was revamped in v2026.3 but I also saw that maybe still had some UI issues , so I am debating on whether to update now or wait a bit. But if these issues are resolved already in the v2026.3 line then please let me know. This is a minor issue for me, so not urgent. Any help is appreciated. Best regards,

Hi, I just updated to the 3.x version on one of my machines and noticed this issue. With the 2.x version, and the navigation pane shrunk/hidden/closed to the left side of the screen, I was able to click anywhere on the vertical bar to pop it out. This seems to have been reverted in the 3.x version so that I now have to click directly on the word "Navigation" to expand it. Could this be put back to how it was on the 2.x version? When moving quickly, it's a lot easier to click anywhere on the bar then to click directly on the word up in the corner. Thanks [image]

Hi, Per the attached video, my lists of hosts look fine when the RDM window is not maximised. Otherwise, I cannot scroll through all items. Recording 2026-09-18 120417.mp4 How to fix this? Thank you. Regards Slawek

Hello, I seem to recall that in the past, double-clicking an item in the Recent Items pane would connect to it (maybe dependent on your "default action" setting in the Navigation pane settings, I'm not sure). But now, it seems even with my settings set to connect as the default action, double-clicking in the Recent Items just brings me to the entry in the main Navigation. Then I have to double-click it again to actually open it. I can see there is an ellipsis menu on the right where we can choose to connect or open in Navigation pane, which makes sense. But if we just double-click, shouldn't it follow the same default action we have set for the rest of the Navigation pane? Or is there a separate setting we can use to configure this for the Recent Items pane? This is on v2026.1.24. Here are my Navigation pane settings: [image] Any help is appreciated! Best regards,

Hi, when sessions are opened the navigation pane looks like it is falling behind the opened session (rdp/ssh) When I open the navigation pane while on the dashboard-tab it shows normal. I have the pane not pinned (floating), when pinned it is always visible. RDM 2026.3.9.0 running on an RDS server

Hi all, I think in this newer versions, I can't put the Navigation pane as a tab. Only floated, auto-hide etc... In attached, the option "dock as document" (the one that I think it will be ok) is grayed. Any option in settings that I can put the navigation as a permanent tab? [image]

ssh client 1) Switching between applications rdm -> alt+tab -> other app -> alt+tab -> rdm -> entering commands in the console -> alt+tab -> other app -> alt+tab -> rdm -> loss of input focus 2) Pressing the button -> loss of input focus [image] Loss of input focus: [image]

Updated to RDM 2026.3.5 and open several tabs and if i single click a tab it with either select like normal, select and become draggable, or undock from the main RDM window. Results seem to be random. I am also seeing RDP instability. Screen writes are not stable, switching between tabs (open RDP sessions) I will get blank screens, half written screens, slow response screens in a session, or a normal screen. Results are random. I am on RDP'd into Windows Server 2025 in an Enterprise environment, running RDM on my jump box.

before when you tiled vertically it would be equal sized windows depending on amount of space vs how many connection windows open. now over last couple versions it will sometime make the middle one about 1/2 the screen. left one about a quarter and right one a quarter. toggling cascade and back to vertical corrects it Remote Desktop Manager 2026.3.8.0 64-bit (PreJIT) Runtime: .NET 10.0.12 Platform: Microsoft Windows 10.0.26100 Workspace: Local Data Source Allocated memory: 593 MB

Hello, I am using a Command-Line (External Application) entry that is configured to launch an application under a different user account. Before the application starts, I need to execute a script that performs some user-specific modifications. I configured the script in the "Before opening" event, but it appears to run in the security context of the user who launched Remote Desktop Manager, rather than the user account configured for the external application. Is it possible to execute the "Before opening" event script in the security context of the external application's configured user account?

Good morning, this morning I downloaded the Remote Desktop Manager 2026.3.9.0 64-bit (JIT) version and I noticed that the sidebars containing session, website, etc., don't keep the assigned size but always shrink to the minimum. I also noticed that if an RDP session is open, the navigator, in an unlocked session, doesn't display over the RDP. However, if I go to the dashboard, it displays correctly. Have a good day

Hi, I am on the latest version of RDM 2026.3.9.0 64-bit (PreJIT) When I am in Dashboard tab and click on Navigation tab, All details is shown. Where as if I opened any instance and click on Navigation tab... the contents are not show, See the attached recording.

Running 2026.3.9.0 and the navigation pane contents do not display unless it is pinned. Here you can see the navigation pane is selected to be in view but its contents are not drawn. [image] But if I pin it then the contents are drawn. [image]

Hi, Sometimes when opening an existing RDP session the screen does not load. When triggering animations within Windows it only load that part. The workaround now is opening another tab and then go back again. [image] Kind Regards, Arjan

when in ssh shell, and trigger a typing macro it triggers and runs the typing but then I lose focus of the shell, so If I press enter to submit what the macro typed, it types it again. This didn't happen last week, but has after the past couple updates. Remote Desktop Manager 2026.3.8.0 64-bit (PreJIT) Runtime: .NET 10.0.12 Platform: Microsoft Windows 10.0.26100 Workspace: Local Data Source Allocated memory: 593 MB

I'm running RDM 2026.3.9.0 64 bit and I'm experiencing a lot of problems related to the UI: Navigation bar: title visible, content disappears Moving a docket tab doen't allow to split window anymore On web pages, a status bar that appears whilst browsing, interferes with the page’s behaviour

hi, Hello, I have set the backup to 10 backups so that they don't multiply but I keep getting errors that it can't be deleted because access is denied, what rights do I need to grant to delete it? [image] [image]

The Navigation Pane seems to be hidden behind any web session docked in RDM after latest update. Check below: [image]

I'm very frustrated with the poor quality of the 2026.3.xx releases. There are bugs that make it difficult to use. I feel like there was inadequate testing before release. I upgraded to 26.3 because 26.2 displayed a warning about Devolutions Cloud version incompatibility. We have been a Devolutions customer for around 12 years. In that time, we have seen several releases that were not ready for production. As a daily user, it's very frustrating to get an update the breaks important functionality.