Maxim Buisson

Hello,

The PMPro "My Account Settings" should be back in the 2026.3.2.3 release. Please let us know if there are issues.

Best regards,

Hello,

I looked into it a bit more, and if you have set this setting in the file -> setting view

It should select in the tree your undocked entry when you focus it, making the menus apply to it. Unfortunately, changing the behavior of the entry menu would affect other scenarios, such as external entries where RDM cannot know what is focused, so we can't do it. The right click context menu of the tab is the correct way to do actions in a tab.

I see you also mentioned shortcuts, is this what you use to trigger the "Entry - Reconnect" ? If so, I believe we could add a "Actions - Reconnect" shortcut ( or something similar ) that would apply to the current active tab.

Best regards,

Hello,

I created a setup similar to yours and I believe I have reproduced your issue. I will create a ticket to fix it.

Best regards,

Thank you for that information !

I was able to reproduce the issue. I'm not sure how fast we can release a fix for it since the navigation tree is part of a major UI rework we are doing, but since you said it is not urgent for you, I will create a ticket to keep track of the issue for now. Thank you for your report.

Best regards,

Hello,

Sadly, since we don't want RDM to freeze for long when trying to save entries, we put a timeout of 2 seconds on that request. If your internet is slow, it is possible that you reach the timeout everytime. If that feature is not crucial to you, you can disable it. It is located in a few locations such as in system settings, vault settings and the settings of every entry, so make sure it is set to "None" at every level to never see this popup again.

Best regards,

Hello,

Can you please tell us what workspace type you are using, such as DVLS or Cloud?

It would also help to know in which navigation tree you see the issue. Is it the shared vault, global vault, user vault, etc.?

Best regards,

Hello,

You are correct, I compared our version to RDM Windows' version and we did not apply the custom port like they did. Changing the host and adding :port at the end is a valid workaround from your side, but I will still open a ticket and implement the feature properly. Thank you for your report.

Best regards,

Hello,

I have already implemented the fix for PMPro internally. We have a minor patch that will be released next week at the latest, so I will make sure it is included in this. I will also look at other "My Account Settings" to add back any others we might have lost.

Best regards,

Hello,

I can confirm that this is not an issue on your side. It seems like some options were lost when we migrated to the new UI. I will open a ticket to bring back everything that was lost. Sorry for the inconvenience.

Best regards,

Hello,

The "Entry" section in the macOS main menu actually targets the entry selected in the tree, so if you have your undocked session selected it will affect it, else it will affect an other. If you want to do an action in a specific session, you can simply right click it and use that menu.

I hope this solves your issue, if not please give me more details about your issue.

Best regards,

I'm glad you found the solution ! Let me know if there is anything else

Best regards,

Hello,

I tried creating a host entry, I added a mac address in the assets tab, and when I open a template with it, the mac address was applied.

Is this also what you are doing ? If not, can you please describe your setup a bit more so I can replicate the issue ?

Best regards,

Hello,

Yes, this is a known issue related to the partial rewrite of our UI system. We expect it to be fixed in the next major update, currently planned for December. I’m sorry for the inconvenience and that we can’t get this fix to you sooner.

Best regards,

Hello,

I would like to confirm something first, is the connection failing all the time, or when it fails the "Reconnect" button doesn't work ?

If it's the first, can you please send us the logs that show when the connection fails and sends you offline ?

If it's the second one, we are aware of a problem with this specific empty state and we are looking into a fix, until then you can use the refresh button next to your workspace picker.

Best regards,

Hello,

If the issue is related to VMware Remote Console, it is possible that we cannot do much about it as you suggested. But, just to make sure, have you given accessibility permissions to RDM ? Under your mac settings, privacy & security, accessibility, if RDM is not added there, no typing action will work. We have added a warning when it is turned off in some cases, but type clipboard might not have one. Please verify that the permission has been given to RDM and if not, add it and let us know if it helped.

Best regards,

Hello,

Thank you for making this post, it will add visibility for other users that might be looking for the same feature. I can confirm the support team also contacted us directly about this, so we already opened the case to add what you requested on the mac version of RDM. I also believe the DVLS team is aware of the issue on their end. We will let you know once it is ready.

Best regards,

Hello,

I can confirm we have received your error logs and we are looking into it. We will let you know when we have updates. If this prevents you from working, you can downgrade your RDM version until it is fixed. Sorry for the inconveniences.

Best regards,

Sorry for the delay with the notification, but indeed this was fixed. I'm glad to hear it is working well ! If there's anything else, don't hesitate to contact us.

Best regards,

Sorry for the delay with the notification, but indeed this was fixed. I'm glad to hear it is working well ! If there's anything else, don't hesitate to contact us.

Best regards,

I also don't seem to get the temporary black screen issue I had before. Maybe CyberArk fixed something on their end. Please let us know your results.

Best regards,

After further review and talking with our CyberArk expert, it seems like the issue we reproduced is not exactly the same. They are looking into it to try to reproduce your issue.

Best regards,

Hello,

The fix has been done internally, so if all the tests pass, it should be in the next release ( 2026.2.4.X ). Sadly, we don't have an ETA for it yet.

Best regards,

Hello hgarcia,

We have opened a ticket for this issue. We were able to reproduce it. However, it seems like it may be a change on Cyberark's side that caused it rather than RDM, so it might be more difficult to find a fix or a workaround. We will let you know when we have updates.

Until then, on my side, I get a black screen while the session is connecting and once it is ready, it works. Do you have the same behavior ? If it works after waiting a bit, it would at least allow you to work like before.

Best regards,

Hi steve3,

RDM macOS 2026.2.3.1 was just released and contains the new entra id settings. Hopefully this will resolve your issues on macOS. If there are issues, don't hesitate to let us know.

Best regards,

You're right, we do not have those settings on macOS. I will open a ticket to add them.

We will let you know when we have updates.

Best regards,