Support

@everyone, The Integrated Security authentication method on SQL Server data source is broken in RDM Mac 5.5.0.0, because of a change made by Microsoft inside the framework Xamarin.Mac. We are waiting for a fix from their end. For more details on the issue, please consult https://github.com/mono/mono/issues/9028 As of now, the workaround would be to use database User to authenticate on the data source or rollback to RDM 5.4.0.0. This version can be downloaded here https://cdn.devolutions.net/download/Mac/Devolutions.RemoteDesktopManager.Mac.5.4.0.0.dmg I will update this post later when we will get more information's about the situation. Best regards,

Hello all, I want to say that cursor blink is not working on RDM Free 2025.1.16.1. it does blink in ssh sessions but not in tools/terminal (local) Is there any possibility to enable that? Thanks in advance.

Hello Devolutions Support, I am trying to recover my Remote Desktop Manager (RDM) data after my previous computer was completely formatted. My main concern is retrieving the actual database content from Google Drive. Here is what I have observed: I can see several XML files in my Google Drive. I have checked AppDataFolder through the Google Drive API, but it appears to be empty. The XML files I found do not seem to contain the complete database content. My previous computer is no longer available. My main questions are: Is there any way to recover the full RDM database content from Google Drive if the previous PC has been formatted? Could RDM store database content in hidden or system folders in Google Drive that are not visible normally? I would greatly appreciate your guidance on how to recover as much data as possible. Thank you for your assistance,

Hello Everyone, i have a strange behaviour going on for some weeks or even months. I am connecting to a certain host using RDM running on my Mac. The connection lags, drawing is slow. Then i am connecting to my virtual desktop from my Mac but using Microsoft Remote Desktop (Windows App). This virtual desktop runs Windows 11 and has RDM on it too. It is sitting on the same network as the target host. When i then connect to the same target host as i tried from my Mac, the connection is just fine and faster than connecting from my Mac directly. How is that even possible?

When i want to start a SSH Terminal with everything configured, i get following error: [image] But i have local keys installed: [image] When i open the SSH Key Agent window, it doesnt recognize the keys: [image] The exact same host (synced) on windows works with ssh key agent.

Hello, After updating RDM to latest upadte, Feb 20, 2026. RDP is no longer working. From the application logs, I see these constant errors: [21/02/2026 13:52:20 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 13:52:19 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:17 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:53:16 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:48:50 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:48:49 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4

It seems there is no configurable hotkey for the ‘Type Clipboard’ action, and the only way to use it is by clicking it from the Actions ribbon menu?

Aloha, I've tried some of the different settings i can choose within RDM (Codec, Retina, RDP options) but i experience some noticable "lag" on some of my RDP targets. This means windows are behaving very slow, mouse point highlighting is not at point but behind and so on... Is this something i simply have accept running on a MAC or can this be fixed with some kind of best practice settings? My targets are mostly server 2019 and 2016

We recently moved from Windows to MacOS and to do so I imported my old SQLlite DB to Devolutions Hub Business. I have about 100 switches I manage through ssh and I get these warnings everytime I open any of them. [image] I click Resume and remember then get this [image] MacOS won't let me create a folder named .ssh so I'm not sure what to do here. Clicking Resume will get me into the sessions but when I need to open multiple at once, they get hung up on the warning. Any advice would be greatly appreciated.

Is it possible to use a YubiKey to connect to Microsoft servers with Remote Desktop Manager? From other forums it appears people use Devolutions RDM to do it but I can't seem to figure out how to configure it to function. From a Windows PC it works fine, when I connect to an RDP session my Smart Card Yubikey pops up and I put in my pin and I can connect. I can't get the same functionality to happen from the MAC. I am using RDM for MAC version 2022.3.15.3.

Hello, After recent update from RDM, RDP to windows VM is no longer working, from the application logs I see the following error: [21/02/2026 13:52:20 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 13:52:19 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:17 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:53:16 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Info: Remaining reconnection attempts: 4 [21/02/2026 11:53:07 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) [21/02/2026 11:48:50 - 2025.3.10.2 - 64-bit] Error: SECURITY_NEGO_CONNECT_FAILED (0x0002000C) The error also appears when I try to connect to RDP and then it closes after 1 second.

I am using RDM on MacOS, coming from Windows. Problem is, that SSH connections don't work. I get asked to confirm the fingerprint (twice for whatever reason) and get these messages, then the session closes immediately. [image] [image]

I try to use these shortcuts but they are just not working, any idea? In Windows they are working.. [image]

Currently generate a custom installer .msi that contains the datasource config and publish that to intune, looking into how to deploy Mac OS version is to package the normal installer with ~/Library/Application Support/RemoteDesktopManager.cfg from a configured machine. This file doesn't seem to be the correct config file as when i try on a fresh install and replace the file after installing i still get the datasorce setup wizard when i launch the application, please help point me in the right direction :)

Ok, sorry, I am taking the MacOS-Version for a ride this week ;) - We are using Atera which starts external programs from within a web session. Before they start this Popup.. pops up.. - but not when running from within RDM: [image] Is this not supported? This is the standard "I want to start an external app" popup, nothing special (the same you get for instance when you start a telephony app when clicking on a tel:// URL)

Hi, New macbook pro m4 pro and having only one RDP connection opened, but for 3days, RDM is using 3.5GB of ram. Connection is opened to a LAN PC, and not even focused on the tab (using it for OTP codes mostly). Closing the RDP session does not free up the ram. (also, a bunch of about: processes that exits if application is closed) [image] [image] [image] Version: 2025.3.6.9 Thank you.

Has anyone else noticed Remote Desktop Manager holding onto memory long after all sessions are closed? I'm seeing it sit at ~1.9 GB with 32 threads and zero active desktop connections. No sessions open, nothing connected — just the app sitting idle. Expected behavior would be for it to release most of that memory once sessions are disconnected, but it seems to just hang onto it indefinitely. Only fix is force-quitting and relaunching. Running on macOS. Anyone else experiencing this, or know of a setting/workaround to get it to clean up after itself?

coming from windows I am used to using edge with the profile path set to $username$ or $company_name$ to have different sessions available. How can I get the same in MacOS? [image]

I have KDE (6.3.4) remote desktop set up. I can connect to the Linux machine using RDP if I use the official Microsoft remote desktop client. If I try to connect using RDM (2025.1.13.3), I see these errors on the host. below. I tried changing a bunch of options for experience and display and stuff in advanced like codec level and rendering engine. It seems like none of the options make any difference because the log output is always the same. Am I missing anything? I'll also attach the RDM log. Apr 17 10:19:53 datacenter-xps xdg-desktop-portal-kde[2304]: xdp-kde-remotedesktop: MegaAuth: Failed to lookup permissions: "No entry for remote-desktop" Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:951] [2397:6318] [WARN][com.winpr.negotiate] - AcceptSecurityContext status SEC_I_CONTINUE_NEEDED [0x00090312] Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:952] [2397:6318] [WARN][com.winpr.negotiate] - AcceptSecurityContext status SEC_I_COMPLETE_NEEDED [0x00090313] Apr 17 10:19:53 datacenter-xps krdpserver[2397]: org.kde.krdp: New client connected: Unspecified platform Unspecified version Apr 17 10:19:53 datacenter-xps krdpserver[2397]: org.kde.krdp: Client does not support H.264 in YUV420 mode! Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:992] [2397:6330] [ERROR][com.freerdp.core] - rdp_set_error_info:freerdp_set_last_error_ex ERRINFO_GRAPHICS_SUBSYSTEM_FAILED [0x0001112F] Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:993] [2397:6330] [ERROR][com.freerdp.channels.rdpgfx.server] - context->CapsAdvertise failed with error 20 Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:993] [2397:6330] [ERROR][com.freerdp.channels.rdpgfx.server] - rdpgfx_recv_caps_advertise_pdu failed with error 20! Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:993] [2397:6330] [ERROR][com.freerdp.channels.rdpgfx.server] - Error while parsing GFX cmdId: RDPGFX_CMDID_CAPSADVERTISE (0x0012) Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:993] [2397:6330] [ERROR][com.freerdp.channels.rdpgfx.server] - rdpgfx_server_receive_pdu failed with error 20! Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:993] [2397:6330] [ERROR][com.freerdp.channels.rdpgfx.server] - rdpgfx_server_handle_messages failed with error 20 Apr 17 10:19:53 datacenter-xps krdpserver[2397]: [10:19:53:994] [2397:6318] [ERROR][com.freerdp.core.transport] - BIO_read returned a system error 0: Success

RDM version 2025.3.9.2 running on macOS tahoe 26.1 Hi Team, I have RDM to RDP (via RD Gateway) to 5 Windows servers. If one of servers got disconnected (unstable network or lost connection), the RDM hangs. Is it possible to avoid RDM hangs when losing connection to one of connected servers? Regards, Eric

I do not know if it is the Tahoe 26.2 upgrade or the RDM 2025.3.9.2 update as they were both updated at the same time. But with these update I can not longer connect to Microsoft Windows Server using RDP protocol. From an Terminal in MacOS, I can successfully do DNS lookups on from a local DNS server (I.E server.domain.local). I can also ping by DNS name from MacOS Terminal. I can also successfully connect to Microsoft Windows Servers using RDP with the Microsoft Windows App. This leads me to believe the issue is with RDM. When I use RDM to connect to server, the error I get is: Unable to connect to "server.domain.local" - DNS_Name_Not-Found. How do I roll back RDM version? Anyone else have this issue? Is there a solution for RDM version 2025.3.9.2 for the DNS_Name_Not_Founmd error?

Hi, Since the 2025.3.9.2 update, the fonts in the remote window look blurry and non-integer scaled. They were native sharp before it, but now they're sharp only if I change the macOS resolution to the monitor's native 4k. I didn't change any settings in my system, the remote system, or in RDM. I didn't update any of the OSes either. Enabling or disabling OpenH264 decoding doesn't matter. A way to make it sharp again is to turn "Optimize for Retina displays" and "Auto scale with screen" on in the RDM Session Display options, but this makes the UI too small and increases the latency. My system macOS 15.7.3 4k display scaled to 3008x1692 (the remote window looks sharp if I change it to the native 4k) Remote system Windows Server 2022 Standard Version: 21H2 Build: 20348.3091 Changing resolution and scaling are disabled by the system administrator RDM display settings Screen sizing mode: Dynamic resolution Optimize for Retina displays: No Desktop scaling level: 125% (blurry at 100% and 150% too)

Hi, I have a Mac with MacOS 26, i use Remote Desktop Manager 2025.3.8.5, when i try to connect to a Microsoft RDP session, i have an authentification error due to NLA. On our Windows Server we must enable "allow connections from remote desktop using NLA" due to our Administrator request, how can i connect to my Servers with my Remote Desktop Manager on Mac? Thanks

Hello. I have to work with very old equipment, which forces me to enable DSA and DH G1 SHA. My problem is that every time I restart RDM those options gets unselected, like default version. Is there any way to make those changes persistant?

I tried to create SSH terminal template and could not save for some reason. It would not allow me. I force quit and now if i try to create it again the option does not work when i select ssh terminal template. When i click it app does not respond and i need to force quit. Stuck at below screen and cannot do anything. Sometimes if i go to view in tool bar and click to view tool bar it refreshes and continues, [image]