RDP entry suddenly shows expired

RDP entry suddenly shows expired

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kniem

I tried to find the setting that controls when and why an RDP entry in the console is marked as expired and can no longer be used. It seems to be hidden somewhere in a rather unintuitive location :O

All Comments (2)

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Jesse Galarneau

Hi,

An entry is marked expired when its Status is set to Expired or when its Expiration date (entry properties, under Description) has passed. That date is often filled in without anyone noticing: if the entry was created from a template whose expiration is set to "Expires in X months/days", every entry made from it gets a date automatically.

Screenshot 2026-11-02 at 7.47.55 AM.png

You can modify your templates in the tab Administration -> Entry templates. Alternatively, it could be set from the "Default entry settings" in the same ribbon tab.

Best regards.

Jesse Galarneau

1
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kniem

Thanks! Found it :)