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Multiple browser login tabs opened with Entra ID authentication

Multiple browser login tabs opened with Entra ID authentication

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anderslund1

Hi,

First off, I have been off work for months, so I don't know when this problem was introduced. It was somewhere between February and now.

We use an Azure SQL server with Active Direcoty Interactive (with MFA support). Works great. However, now when I start RDM, it opens up 7 tabs in my browser to login, where it normally is just 1. I believe I can just login with the first browser-tab to get RDM going, but I just click though them all just to be sure. After I have done this, everything works as expected.

66569596-c76e-4907-9130-7438c4e19f95
I previously had version 2025.3.9.2 installed (no issues)
Now I'm on 2026.2.4.1
MacOS 2026.5.2 and 2026.6 has the problem (have not tested with other versions)

66569596-c76e-4907-9130-7438c4e19f95.png

All Comments (3)

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anderslund1

I have just noticed that I have 7 Vaults - can it be that it tries to login to all of them with the 7 different browser tabs?

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Jacob Lafrenière

Hello,

Thank you for reaching out regarding this matter.

I attempted to reproduce the issue on my end but was unable to do so. We are currently using RDMM version 2026.2.4.4. Could you please test this version and let me know if it resolves the behavior you're experiencing?

If the issue persists, could you also try the following steps as a test?

  1. Make sure RDM is completely closed, as the following steps will not work if it is still running.
  2. Open Finder.
  3. Click Go in the menu bar.
  4. Select Go to Folder...
  5. Paste the following path:
  6. ~/Library/Application Support
  7. Open the com.devolutions.remotedesktopmanager folder.
  8. Locate the RemoteDesktopManager.cfg file.
  9. Rename the file to something else (for example, RemoteDesktopManager.old).
  10. Launch RDM again.
  11. Configure and connect to your data source.


Once you're connected, use RDM as you normally would and try to reproduce the issue.

  • If the issue does not occur, you can continue using RDM with the new configuration. If you need your previous local settings, you can temporarily restore the original configuration file, export the desired settings, and then import them into the newly created RemoteDesktopManager.cfg file.
  • If the issue still occurs, simply rename RemoteDesktopManager.old back to RemoteDesktopManager.cfg and let me know the results.


I look forward to your reply.

Best regards,

Jacob Lafrenière

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Jacob Lafrenière

Also, thank you for mentioning that you have seven vaults configured. Based on my understanding, the number of vaults should not affect the number of tabs opening in your browser. I appreciate the information nonetheless, and I'll continue testing on my side to see if I can identify anything that might explain the behavior.

Jacob Lafrenière