Bug Report

Hi Support Team, I noticed a specific UI issue on macOS where the navigation sidebar width is not preserved. The issue occurs specifically when using the app in fullscreen mode (Control+Command+F / full screen): I resize the left navigation sidebar to a comfortable width. The toolbar/panel is collapsed or hidden. If the application is closed or exited while in this state (fullscreen with the toolbar hidden), reopening it causes the sidebar width to reset back to an extremely narrow, minimalist size (as shown in the attached screenshot). image_fd957d.png Even if I expand it again, it continues to revert to the minimal width whenever the app is closed in fullscreen with the panel collapsed. Could you please look into fixing this so that the configured sidebar width is remembered properly regardless of fullscreen or toolbar visibility state? Thank you! [image]

Hello, I’m experiencing an issue with the Integrated FTP client in Remote Desktop Manager for macOS . The FTP connection and authentication succeed, but the remote directory remains empty. The same server works perfectly using curl from macOS Terminal, including both FTP and FTPS. [image] Environment RDM version: 2026.8.19.1 OS: macOS FTP server: Pure-FTPd Host: krapas.serveriai.lt Port: 21 Security: Explicit TLS or SSL Secure transfers: Enabled Passive mode: Enabled RDM Log Authentication and TLS negotiation succeed, but the directory listing never appears. AUTH TLS 234 AUTH TLS OK. USER [username] 331 User OK. Password required PASS *** 230 OK. Current restricted directory is / PWD 257 "/" is your current location PBSZ 0 200 PBSZ=0 PROT P 200 Data protection level set to "private" EPSV 500 Unknown command PASV 227 Entering Passive Mode (79,98,28,7,246,100) PASV 227 Entering Passive Mode (79,98,28,7,71,127)RDM sends PASV twice but never proceeds to LIST or MLSD. Successful curl Test Running the following command on the same Mac works correctly: curl -v --ssl-reqd ftp://krapas.serveriai.lt/ --user 'USERNAME'Relevant output: AUTH TLS 234 AUTH TLS OK. SSL certificate verify ok. EPSV 500 Unknown command PASV 227 Entering Passive Mode (79,98,28,7,99,67) Connecting to 79.98.28.7 port 25411 Connected 2nd connection to 79.98.28.7 port 25411 LIST 150 Accepted data connection [Directory listing received successfully] 226 39 matches totalBoth LIST and NLST work correctly using curl. Additional Tests Plain FTP without TLS: Same issue in RDM. Active Mode: Also fails (Mac is behind NAT). Passive Mode: Works correctly with curl. FTP port 21 and passive data connections are accessible. TLS certificate validation succeeds. Questions Could this be a bug or compatibility issue in Devolutions.ProtocolsSharp 2026.8.19.1 ? Why does RDM send PASV twice without executing LIST or MLSD? Is there a way to disable EPSV and force PASV? Is this a known issue with the macOS Integrated FTP client? Since curl works perfectly on the same machine with the same credentials, the issue appears to be specific to RDM. Any suggestions would be appreciated. Thank you!

Issue: Entry menu actions target the main RDM window instead of the active external window. When a session is open in an external RDM window, selecting Entry > Reconnect reconnects the active tab in the main RDM window instead of the session selected in the external window. Using the Connect button directly from the external window works as expected. The issue appears to affect multiple actions within the Entry menu. These actions seem to target the active tab in the main RDM window rather than the currently selected session in the external window. Remote Desktop Manager 2026.3.1.2 Runtime: .NET 10.0.12 Platform: macOS 26.7.1 Workspace: Local Data Fix Allocated memory: 445 MB

Hello, I would like to report a possible bug in Remote Desktop Manager for macOS related to the embedded SFTP file browser. I am using a server managed by CloudPanel (Ubuntu 24.04), where website users have restricted filesystem permissions. The problem: When opening an embedded SFTP connection in Remote Desktop Manager, authentication succeeds, but the file browser displays the server’s root directory (/) instead of the user’s home directory. When trying to navigate to /home, the following error appears: Error listing directory '/home'. The file browser remains empty or fails to navigate to the user’s home directory, even when the correct absolute path is entered manually. Server configuration: Operating system: Ubuntu 24.04 Hosting panel: CloudPanel Protocol: SFTP Custom SSH port: 222 User home directory: /home/eliteventsbaltic /home permissions: 711 (drwx-----x) User’s home directory permissions: 770 (drwxrwx---) What I have tested: SSH authentication works correctly. SFTP authentication also works correctly. Connecting from macOS Terminal works without any issues: sftp -P 222 username@server The SFTP session automatically starts in the correct home directory: /home/eliteventsbaltic I can list files and navigate through subdirectories normally using the terminal SFTP client. In Remote Desktop Manager, manually entering /home/eliteventsbaltic or /home/eliteventsbaltic/htdocsdoes not resolve the issue. Changing the Starting location setting also does not help. Expected behavior: The embedded SFTP browser should open the user’s home directory directly, without requiring permission to list the contents of the parent /home directory. The user has permission to access /home/eliteventsbaltic, even though listing /home itself is restricted. Actual behavior: The embedded SFTP browser appears to attempt to list the parent /home directory before navigating to the requested home directory. Because the user does not have read permission on /home, the navigation fails, and the file browser does not display the user’s files. This behavior does not occur with the macOS Terminal SFTP client. Could you please investigate whether this is a bug in the embedded SFTP browser’s directory navigation logic? Thank you! [image] [image]

Hello, Since upgrading Remote Desktop Manager for macOS to 2026.3, RDP sessions to one of our Windows Server 2008 R2 hosts show screen corruption within seconds of connecting. Version 2026.1.12.4 works fine with the same Windows session and the same entry settings, so this looks like a regression in 2026.3. I reported this symptom before in case # https://forum.devolutions.net/topics/44214/rdp-session-issues-when-after-upgrade-the-new-version#208240 . It was resolved at the time, but it is back now. Versions - Affected: RDM for macOS 2026.3.2.2 (bundled FreeRDP 3.31.1). The problem started after we upgraded to 2026.3.1.2 on 11 Oct 2026. - Working: RDM for macOS 2026.1.12.4 (bundled FreeRDP 3.26.0). Before 11 Oct we used 2026.1.11.4, with sessions of several hours and no corruption. - Not tested: 2026.2.x, including the current LTS 2026.2.5.1. - Client: macOS 15.4.1 (24E263), Apple M4 Pro (Mac16,8). - Server: Windows Server 2008 R2 SP1 (RDP 7.1, no RDP graphics pipeline). - Entry: RDP in an embedded tab. Connection type WAN, network auto-detect off, desktop composition on, font smoothing on, screen sizing set to fit to window. Test on 28 Oct 2026 (same server, user and Windows session) - RDM 2026.3.2.2: the screen is corrupted within a few seconds of connecting, on every attempt. Screenshot attached. - RDM 2026.1.12.4: no corruption. - Microsoft Remote Desktop 10.9.6: no corruption. Changes tried in 2026.3.2.2 (none helped) - Rendering engine: Metal (default), OpenGL and CoreGraphics, both globally and as an entry override. - Codec level: 8, 7 and 6. - Security: RDP security only, TLS, and NLA. We also enabled TLS 1.2 for RDP on the server (KB3080079) on 16 Oct. The first session after the server reboot looked fine, but the corruption came back. Drawing orders In the FreeRDP debug log from the working 2026.1.12.4 session, the server sends only legacy drawing orders: OpaqueRect, MultiOpaqueRect, MemBlt, Cache Bitmap V2 (compressed) and Frame Marker. I can send the log if it helps. Questions 1. Is this a known issue in 2026.3, and is a fix planned? 2. Is there a setting in 2026.3 that avoids it in the meantime? 3. If you need a debug log from 2026.3.2.2, how do I turn on logging? This version doesn't seem to write one by default. Best regards,

Hi, A minor non-urgent bug: after resetting my RDM (deleted the folder in ~/Library/Application Support) to start fresh due to other display and UI issues, I noticed that custom icons added in the Workspace images aren't being displayed in the navigation tree, even though the setting "Disable custom images" (Advanced > UI options > Disable custom images) is not checked. Best regards, Jelle Hillen

Hello, I believe I found a bug in Remote Desktop Manager for macOS when using FileZilla as an external SFTP client. My connection settings are: Application: FileZilla Protocol: SFTP Host: 88.119.xx.xx Port: 222 Authentication: Username and password Problem: When launching the connection from Remote Desktop Manager, FileZilla attempts to connect using the default SSH port (22) instead of the configured port (222). As a result, authentication fails. Workaround: I discovered that changing the Host field from: 88.119.xx.xx to: 88.119.xx.xx:222 while keeping the Port field set to 222 makes the connection work correctly. I also verified that connecting directly from the macOS Terminal using sftp -P 222 works without any issues. Expected behavior: Remote Desktop Manager should automatically pass the configured Port value to FileZilla without requiring the port to be included in the Host field. Could you please confirm whether this is a known issue or a bug in the FileZilla integration? Thank you!

Since the last update the asset is not part of host entry and so there is no possibility to add mac address to any other entry. The asset entry has no menu for WOL and the other entries can not WOL without the Mac Address. I did not find any way to use WOL.

I'm currently using Remote Desktop Manager 2026.3.2.2 on macOS 27 , and I've encountered a problem since a recent update. Whenever I move my cursor over any interactive element in RDM, such as buttons, links, tabs, or the navigation pane, the application immediately takes focus. As a result, the window I'm actively working in gets pushed behind RDM. This is particularly frustrating when a small portion of the RDM window is visible behind another application and simply moving the cursor across that area causes RDM to become the active window. I've gone through the available settings and tried every combination I could find, but I haven't been able to identify an option that changes this behavior. Is this expected behavior, a known issue, or is there a setting that can disable focus-on-hover?

I'm currently on the most recent RDM 2026.2.4.4. This issue has existed even prior to this release also. When I quit RDM and select "Yes" for the "Are you sure you want to close Remote Desktop Manager" prompt, I will get a MacOS notification noise (not actual notification, just the noise like when you click tab in a terminal and it's telling you it's done the autocomplete). During this time, it seems to be pasting a bunch of gibberish text in a massive dump of uknown data. I'm not sure exactly what's in it, jsut that it's doing it. Often, I'll notice later that my MacOS hard drive is renamed because the random gibbersish pasted after the exit somehow managed to select my hard drive (presumabily hit Enter, and rename it with text). I have no idea what would cause this or how the applciation still has permissions to type after it's exited, but it's somewhow escaping the application sandbox and pasting text outside of the application itself.

In the latest version of MacOS 2026.3.1.2 the Bulk edit function hangs the application. I selected 10 ssh sessions and overide some settings. After the save button the application keeps busy. I use the Devolution cloud Vault. Please advise how I can edit more then 1000 sessions without everytime restart the application.

After updating to Remote Desktop Manager 2026.3.1.2 , I'm seeing a regression with embedded RDP sessions. Issue: When I open an RDP session while the tabbed document area is empty, the session always shows scrollbars. It looks like the workspace size is calculated first, and then the tab bar appears and takes some space from that area, so the remote desktop no longer fits. What works correctly: Opening a second RDP session while one is already open: no scrollbars. Opening an RDP session as the "first" one while any other tab (of any type) is already open: no scrollbars. RDM version: 2026.3.1.2 OS: macOS 27.0.1, Apple M5

I have tried FIDO2 with RDM for ssh connection to one of my servers but it failed. I have created the key pair with pin + touch on my Yubikey 5C Nano. it never tell me to touch it and pin window immedialy disappear when I enter pin and confirm it. I am on macOS 27.0.1. in terminal key pair is working just fine. session log: [10/9/2026 7:59:36 AM] Devolutions.ProtocolsSharp: 2026.8.19.1 OS: macOS [10/9/2026 7:59:36 AM] Terminal font: Menlo [Menlo, fixed=True] [10/9/2026 7:59:36 AM] Starting SSH, verbose level: 2 [10/9/2026 7:59:36 AM] Setting up connection [10/9/2026 7:59:36 AM] Connecting to: x.x.x.x:22 (IPV_ANY) [10/9/2026 7:59:36 AM] SSH version banner: SSH-2.0-OpenSSH_9.2p1 Debian-2+deb12u9 [10/9/2026 7:59:36 AM] Sending kex init [10/9/2026 7:59:36 AM] Received kex init [10/9/2026 7:59:36 AM] Selected algorithms: sntrup761x25519-sha512(strict), ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none [10/9/2026 7:59:36 AM] Sending sntrup x25519 kex init [10/9/2026 7:59:36 AM] Received sntrup x25519 kex reply [10/9/2026 7:59:36 AM] Successfully authentified server [10/9/2026 7:59:36 AM] Sending new keys message [10/9/2026 7:59:36 AM] Received new keys message [10/9/2026 7:59:36 AM] Sending userauth service request [10/9/2026 7:59:36 AM] Received extension info message [10/9/2026 7:59:36 AM] Server accepts public key types: ssh-ed25519,sk-ssh-ed25519@openssh.com,ecdsa-sha2-nistp256,ecdsa-sha2-nistp384,ecdsa-sha2-nistp521,sk-ecdsa-sha2-nistp256@openssh.com,webauthn-sk-ecdsa-sha2-nistp256@openssh.com,ssh-dss,ssh-rsa,rsa-sha2-256,rsa-sha2-512 [10/9/2026 7:59:36 AM] Received service accepted message [10/9/2026 7:59:36 AM] Using provided key data [10/9/2026 7:59:36 AM] Sending userauth init request [10/9/2026 7:59:36 AM] Received userauth failure: publickey,password [10/9/2026 7:59:36 AM] Starting public key authentication [10/9/2026 7:59:36 AM] Validating public key: sk-ssh-ed25519@openssh.com [10/9/2026 7:59:36 AM] Received userauth key ok [10/9/2026 7:59:36 AM] Using CTAP2/FIDO2 for signing. [10/9/2026 7:59:36 AM] FIDO2 user verification required. [10/9/2026 7:59:39 AM] SSH session: FIDO2 PIN validation failed: PinAuthInvalid

Hello when i search with the new filter box in the status bar, then SELECT action for a Company item doesn't work, the treeview not expant to reach the item. Same function work in windows version of RDM. Thanks [image]

Hi, Running RDM 2026.3.0.5 on macOS 15.7.9 and encountered several glitches. The sort order (from the UI section when editing a session) seems to be ignored in the navigation tree. It just sorts alphabetically. And the folder editing is basically unreadable/unusable: [image] I haven't tried all other session types but editing RDP does seem to work normally at least. Best regards, Jelle Hillen

RDM 2026.2.5.1, macOS 26.6.2. Built-in VNC (DevolutionsVnc) sends QEMU Extended Key Event with keysym=0x00000000; only keycode is set. TigerVNC 1.16.2 drops these, so pointer works and no character key registers. Modifiers and "Send Ctrl+Alt+Del" work because they use classic KeyEvent with valid keysyms. Reproduced against Xvnc on Ubuntu and WinVNC on Windows Server 2025. Removing pseudo-encoding -258 from SetEncodings restores full keyboard. Worked prior to the 2026-09-09 build; macOS unchanged since 2026-08-13.

In the latest RDM release, the keyboard shortcuts for " Show/Hide Find Quickly window with a system-wide hotkey " are consistently getting reset. I believe it's getting reset every time the program restarts. My keyboard shortcut stops working, and when I go into the settings, I see that it's reset to the default SHIFT + CTRL + ` . I am able to change it back to my desired shortcut, but it keeps somehow resetting itself. Below is a screenshot of the default shortcut that the enabled shortcut keeps resetting itself to after a certain time or program restart. [image] The version information is below for RDM: Remote Desktop Manager 2026.3.1.2 Runtime: .NET 10.0.12 Platform: macOS 26.7.0 Workspace: Local Data Fix Allocated memory: 436 MB

I'm facing issues with passkey redirection from a RDP session in RDM to my macOS. It errors out entirely rather than redirecting the prompt to my local Mac. The expected results are that the FIDO2 authentication is redirected from the session host to my local client, where macOS will prompt me to scan a QR code or use a physical security key. Environment details: Client: Remote Desktop Manager 2026.3.05 macOS Tahoe 26.7.1 Session host: Windows Server 2025 Desktop (september 2026 patch level) No RD gateway used, direct connection to the host Steps to reproduce: In this example I attempt authenticate to Microsoft Entra where I want to use a passkey for authentication. Other passkey authentication prompts may follow different steps, but the concept should be the same Connect to the remote desktop session host through RDM Open Microsoft Edge and navigate to https://entra.microsoft.com Browser is redirected to https://login.microsoftonline.com I choose "Sign-in options" > Face, fingerprint, PIN or security key The login page errors out with "We couldn't sign you in. Something went wrong when trying to sign in with a passkey. Please try again" This failure occurs before macOS displays any local WebAuthN/passkey UI I unfortunately am unable to find any relevant application logs / diagnostics in RDM that helps me troubleshoot my own issue further. Please let me know if there are any relevant logs/diagnostics I can capture and provide to help narrow down the root cause of the problem. Control testing: For comparison and context, this issue does not occur when using 1st party "Windows App" from Microsoft (although even in Microsoft's own implementation there are problems; I can only get physical USB YubiKeys to work, cross-device QR code flows to for example Microsoft Authenticator errors out in Windows App too, but that's outside the scope of RDM or this bug report)

Hello, first of all, I would like to mention that this is not a newly discovered issue. It's been present for quite some time, but I decided not to report it immediately because I thought it would be fixed in a newer version. Currently, I'm running RDM in version 2026.3.1.2. I have a folder containing several SSH connections. The folder structure is as follows (for reference)": [image] To connect to any of these connections, an SSH tunnel must first be established. To simplify the configuration, all connections and subfolders are set to "Inherited" in the "VPN/tunnel/Gateway" settings: [image] The parent folder (Test folder) is then configured as follows: [image] [image] [image] Previously, this worked as expected. If I had three SSH connections open that belonged to the same VPN group, the required SSH tunnel remained active and was closed only after the last SSH connection from the group was disconnected. What happens now is that if I have 3 SSH connections open and close just one of them, it closes the SSH tunnel connection right away, which obviously kills the other 2 SSH connections, because they depend on that tunnel. I'm not sure if this is intended or if I'm missing something in the configuration. If this is expected, could you please advise how to configure it so that the SSH tunnel remains active until the last SSH session within the defined VPN group is closed? Otherwise, could you please look into this and if you also find this behavior wrong, fix it? Thank you. Best regards, Tomas

When switching between already-established Remote Desktop sessions, the client appears to disconnect and fully reconnect to the remote system instead of maintaining the existing session state. This results in the screen being completely redrawn and introduces a noticeable delay before the session becomes usable again. Further testing indicates that this behavior is not limited to multiple concurrent sessions. The same issue occurs even when only a single Remote Desktop session is open. Simply switching away from the session and returning to it can trigger what appears to be a full reconnect. Expected Behavior: Open Remote Desktop sessions should remain connected when switching between windows. Returning focus to an existing session should be instantaneous or require only a display refresh. No full reconnect or session reinitialization should occur unless the connection was actually interrupted. Actual Behavior: Session appears to reconnect when brought back into focus. Entire screen is redrawn. Noticeable delay before the session becomes responsive. Issue occurs with both multiple open sessions and a single session. Impact: This significantly disrupts workflow, especially for users who frequently switch between Remote Desktop sessions throughout the day. The repeated reconnect behavior adds unnecessary latency and negatively impacts productivity. Version 2026.2.5.1 appears to be the last version that worked as expected Version 2026.3.0.5 and higher have this issue. Is this a new setting I'm not finding that can be disabled?

Hello the search everywhere textbox can retrieve also folder items, but the SELECT command doesn't expand the treeview to reach and open the folder searched. Windows version work well. Thanks [image]

Hi, I updated Devolutions to the latest version, and now when Idra (CyberArk) changes the password, I cannot connect to the server via RDP — it shows “Wrong password.” It looks like Devolutions is not syncing the password properly. This first happened a few days ago. After I manually changed the password in Idra a couple of times, it started working and I was able to connect to that server. Today the same issue occurred with a different server. The password was changed automatically, and I can no longer access the server.

Hi, With the new layout (with the very large ribbon), I decided to try out the Simplified Ribbon to maximize the workspace. I did notice that buttons behind the ellipse (...) aren't always clickable. An example from the File tab, where Preferences and Exit aren't clickable (they also don't highlight when hovering over it). [image] Best regards, Jelle Hillen

Hi, Running RDM for macOS 2026.2.5.1 on macOS 15.7.9, I seem to be missing the predefined statuses on an entry in the context menu. It now only shows "Edit status message": [image] Best regards, Jelle Hillen

I have an automated process that creates a JSON for my hosts and i import into RDM and it works great. This for a new build/standup for a customer. It's a new customer every week and then i just delete it and re-create for the next customer and then re-import into a new database. I'm trying to login to Linux systems via SSH. I use the broadcast feature to then send multiple setup commands to each host to build them all in parallell. However, it seems that the Post-Login page of the SSH session is not working. First, i'm trying to send 2x CTRL-C to break the login process and return me to a command prompt. It sends the text {CTRL}C but not the actual control character. I might be doing it wrong. What is the string to add in Post-Login to be able to send a CTRL-C? (or actually send 2 CTRL-C with a 1 second delay after initial SSH is established, and then another 1 second delay until the 2nd CTRL-C.) Second, when i try to edit what i have, i cannot add new commands. The + button is is greyed out. I can edit the existing commands added via JSON, and i can edit the delay. But i cant seem to add new commands. Here is the JSON i create to import. It will create the SSH session and link to a linked credential. { "ConnectionType": "SSHShell", "OpenEmbedded": true, "CredentialConnectionID": "xxxxxxxxxxxxxxxxxxxxx", "Group": "xxx\\xxx\\xxx\\xxx", "TabGroupMode": "Inherited", "ColorMode": "Inherited", "Name": "xxxxxxxxxx", "Terminal": { "UseServerWindowTitle": false, "Font": "Menlo", "DisconnectAction": "KeepOpen", "PrivateKeyPromptForPassPhrase": false, "EnableLogging": true, "ColorMode": 1, "LogOverwriteMode": "Append", "AlwaysAcceptFingerprintDefaultBoolean": true, "Username": "xxxx", "Host": "xxxxx", "MaxScrollbackLines": 9999, "ColorANSIBlue": "#0086FD", "ColorDefaultForeground": "#F0F8FF", "FontMac": "SF Mono", "AlwaysAcceptFingerprint": true, "FontSize": 13, "ColorDefaultBackground": "#270603", "FontMode": "Override", "LogMode": "AllPrintableOutput", "AfterConnectTerminalMacros": [ { "Macro": "{CTRL}C" }, { "Macro": "{CTRL}C" } ] }, "VPN": { "Mode": 5 } }, (Sorry, when i pasted the JSON it removed all the indenting for some reason) Here is the GUI and the + button is greyed out. [image]