Erica Poirier

Hello,

Thank you for reporting this behaviour.

I moved your post to a new thread in the Cloud - Bug Report forum section.

We will investigate this behaviour and get back to you.

Thank you for being so patient.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.18.0) includes a fix for this problem. You can download it from our website here:
https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.18.0) includes a fix for this problem. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.18.0) includes a fix for this problem. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello,

Please note that the feature request has been implemented in the latest 2026.3.14.0 version of Devolutions Server!

First, we suggest installing Devolutions Server in a staging environment before deploying it in your production environment.

Second, we recommend that you follow the instructions on this online help page to perform the DVLS upgrade.

We also offer a free remote session to assist you during the upgrade process of your DVLS instance. To book a session, please open a ticket at service@devolutions.net, and we will send you a link to our online reservation system.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager for macOS (2026.3.3.0) includes a fix for this problem. You can download it from our website here:
https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your feedback.

Here is the correct link. We will update the link in that window.

https://docs.devolutions.net/rdm/getting-started/installation/client?tab=linux#linux

Best regards,

Hello,

Thank you for your feedback. We're pleased to hear that everything is now working as expected.

Please don't hesitate to create a new thread if you need any further assistance.

Best regards,

Hello,

Thank you for your feedback.

Is it possible that one of the RDM cache files is corrupted on your computer?

Could you try resetting the cache while connected to the workspace where you are experiencing this issue?

https://docs.devolutions.net/rdm/knowledge-base/troubleshooting-articles/caching#windows

If you cannot clear the cache files in RDM, you will find them in the workspace folder located at the RDM Configuration File location. This path should look like this (the GUID is the one from the workspace you use):

%LocalAppData%\Devolutions\RemoteDesktopManager\<GUID>

Let us know if that helps.

Best regards,

Hello,

Thank you for your feedback.

Since many bug fixes have been implemented, could you update RDM to version 2026.3.16.0?

Let us know if that helps.

Best regards,

Hello,

Thank you for your feedback.

I'll send you the instructions in a private message.

Best regards,

Hello,

Thank you for contacting us about this matter.

Could you please provide us with the workspace you are currently using? This will help us to provide the appropriate solution for this domain update.

https://docs.devolutions.net/rdm/workspaces/workspace-types

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your feedback.

Here is an explanation of this new behaviour.

https://docs.devolutions.net/server/knowledge-base/troubleshooting-articles/device-sign-in-confirmation-when-signing-in-to-devolutions-server

Please let us know if you have any further questions.

Best regards,

Hello Daniel,

Thank you for being so patient.

Since you are still using version 2026.2, once you update to version 2026.3, all existing Website (Legacy) entries, including those in user vaults, will be converted to Website entries during the upgrade.

Until you update, the users can do it one by one in their user vault.

Please let us know if you have any further questions.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) includes a fix for this problem. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your patience while our team looked into the request you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) now supports rendering Mermaid charts and diagrams. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Let us know if this implementation works as expected.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) allows to hide the “Search Everywhere” bar. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Let us know if this implementation doesn't work.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) is now available. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello Nicola,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) is now available. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) includes a fix for this problem. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this post with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) includes a fix for this problem. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists, or if you notice anything unusual related to the same original problem, just reply to this email with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hallo,

vielen Dank für Ihre Geduld, während unser Team das von Ihnen gemeldete Problem untersucht hat.

Ich freue mich, Ihnen mitteilen zu können, dass die neueste Version von Remote Desktop Manager (2026.3.13.0) eine Korrektur für dieses Problem enthält. Sie können sie hier auf unserer Website herunterladen:

https://devolutions.net/remote-desktop-manager/download/

Könnten Sie die neue Version nach der Installation bitte in Ihrer Umgebung testen und uns kurz bestätigen, ob nun alles wie erwartet funktioniert?

Sollte das Problem weiterhin bestehen oder Ihnen im Zusammenhang mit dem ursprünglichen Verhalten etwas Ungewöhnliches auffallen, können Sie uns gerne direkt auf diese E-Mail antworten und die entsprechenden Details mitteilen.

Vielen Dank für Ihre Unterstützung!

Mit freundlichen Grüßen

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) includes a fix for this problem. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists, or if you notice anything unusual related to the same original problem, just reply to this email with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,

Hello Daniel,

Thank you for your feedback.

You are right that there is no automated method nor bulk updates in the user vault to convert these Website (Legacy) entries. Additionally, they cannot see these entries as legacy until they check in their user vault on the DVLS web UI or in RDM. It's not visible on the Devolutions Workspace browser extension.

I'll report this to the development team and get back to you.

Best regards,

Hello,

Thank you for your patience while our team looked into the issue you reported.

I'm happy to let you know that the latest version of Remote Desktop Manager (2026.3.13.0) includes a fix for this problem. You can download it from our website here:

https://devolutions.net/remote-desktop-manager/download/

Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists, or if you notice anything unusual related to the same original problem, just reply to this email with a few details, and we will be glad to look into it further.

Thank you for your collaboration.

Best regards,