Bug Report

Bug report forum for Remote Desktop Manager macOS

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ryangallagher

Implemented

Find Quickly Window no longer returning results in the latest macOS release?

Please forgive me if this is a mistake on my end, but I just updated to the latest version of Remote Desktop Manager for macOS and the "Find Quickly" search doesn't seem to be returning any results. I've tried poking around in the settings to see if there is something new that I need to enable, but thought I'd post here in case this is an actual bug. I am happy to provide more details, but this is the search that I'm referring to: [image] [image] [image]

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3

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Maxim Robert

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omatasas

Embedded RDP sessions are not working on MacOS

Hey, I've been trying to establish multiple embedded RDP sessions with the latest Remote Desktop Manager for MacOS (2026.1.8.6), but none of them worked. I tried to establish "plain" RDP sessions (direct connection to the target machine), but it didn't work. I also tried to establish CyberArk's SIA-RDP connections (with RD Gateway), but it didn't work either. The message I keep getting is "unable to connect to host - CONNECT_FAILED (0x00020006)". I also tried to change the hostname to the public IP, but it didn't work as well. The thing is - I tried all of those sessions with an external RDP client (Windows App triggered via Remote Desktop Manager), and all of them worked. I asked a team member to try on their machine and they got the same issue. The way I configured my RDP sessions was by importing RDP files, which, again, worked well on Windows App. My setup: MacOS Tahoe (26.3.1) Latest Remote Desktop Manager version (2026.1.8.6) Palo Alto Networks VPN

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2

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Richard Markiewicz

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franciscob1218

SSH Terminal, SFTP Embbeded window not showing hidden files.

The setting New SSH Session > General > SSH Terminal > Terminal > Advanced > Show Hidden files. Working on direct SFTP session. but not in dual panel SSH.

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4

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Carl Marien

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nilejacobus

Username Preview not displaying underscore

The username preview does not show underscores. We do not see this behavior in Windows. See attachment. [image]

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4

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Maxim Buisson

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support38

Backlog

SSH tunnel pause=0 no longer works for RDP, and TOTP field ignored in SSH tunnels

I use multiple RDP connections over SSH tunnels with VPN default pauser time set to 0 seconds . This worked flawlessly up to 2025.2.12.6 . Even if the SSH tunnel needed ~1 second to fully establish, RDP would automatically connect once ready. Since newer versions, RDP connections only succeed if I manually set at least 1 second pause , even for tunnels that establish instantly. With pause=0, the SSH tunnel connects, but RDP never starts. Additionally, when using SSH tunnels with TOTP + private key only (without static password): if I enter the OTP in the One Time Password setting, it is ignored and I am still prompted for an OTP code. Authentication only succeeds if I enter the OTP into the password field . This issue does not occur when starting the SSH tunnel alone — in that case, the TOTP field works correctly and is automatically used.

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7

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Jacob Lafrenière

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perler

unusable entry after duplicating an RDP entry with sub entries created on windows

Version 2025.3.9.2 Personal Hub All our entries are created on Windows. For some reason we need to work sometimes on a MacBook. I just tried to duplicate an RDP entry with sub-entries. I got an error like this. ERROR SILENT: System.ObjectDisposedException: ObjectDisposed_Generic ObjectDisposed_ObjectName_Name, AppKit.NSTrackingArea at ObjCRuntime.ThrowHelper.ThrowObjectDisposedException(Object o) at ObjCRuntime.NativeObjectExtensions.GetNonNullHandle(INativeObject self, String argumentName) at AppKit.NSView.RemoveTrackingArea(NSTrackingArea trackingArea) at Client.SourceListView.SourceListOutlineView.HeaderTableCellView.<Dispose>b__14_0() at Devolutions.RemoteDesktopManager.Managers.ThreadManager.<>c__DisplayClass18_0.<Invoke>b__0() Since then, basically every operation with this entry is resulting in an error like this, starting the entry, editing, deleting even, so it is stuck there.

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3

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Maxim Buisson

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support38

Resolved

Fullscreen mode is not truly fullscreen in 2025.3.9.2 (visible borders)

In the latest version 2025.3.9.2, fullscreen mode no longer occupies the entire screen. There are visible margins left around the window (approximately ~10 pixels on the left and right sides, and ~5 pixels on the top and bottom). This was not present in earlier versions and breaks the expected fullscreen behavior, especially noticeable on macOS with multiple displays.

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4

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Tommy Sanders

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support38

Backlog

SSH connection via HAProxy (TCP + TLS, custom OpenSSL command) broken since 2025.3.x

I am connecting to multiple SSH targets through HAProxy running in TCP mode with TLS termination. This setup worked perfectly up to version 2025.2.12.6 using an SSH Terminal configuration with Proxy = Custom + Local + Custom and the following command: openssl s_client -connect haproxy.domain.tld:PORT -quiet -servername %h 2>&1 (The 2>&1 is intentionally added to suppress unnecessary SSL output.) Since version 2025.3.6.7 , this no longer works. The connection immediately fails with IO_EOF_ReadBeyondEOF Devolutions. ProtocolsSharp: 2026.1.8.1 OS: macos unknown option '2>&1' Bytes sent: 24, Bytes received: 0 Packets sent: 0, Packets received: 0 Kex completed: 0problem2: This strongly suggests that command parsing or proxy execution behavior changed between these versions.

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3

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Jacob Lafrenière

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anderslund1

Resolved Implemented

High energy usage while doing nothing

Hi, I have noticed that RDM has high energy usage on my Mac Book Pro M3 (newest macOS) even when I have no sessions open to anything. I'm looking at the "Energy impact" column of Activity Monitor. It's not un-normal to see it at around 80-90 but might drop down to 10, however, other apps like Microsoft Edge and Microsoft Teams sits even lower at 1-3 and Edge has multiple active (not sleeping) tabs open and Teams is always waiting for messages to pop in. Other apps might get high some high numbers but fall down to near 0 again quickly. RDM shouldn't really be doing anything so I'm wondering what is going on. Hope you could shine some light on what is going on and if you can fix it so the battery is not drained unnecessarily. These are all screenshots taken while RDM has no sessions open and RDM has not been used for over 20 minutes. First screenshot is while I'm in a Teams Meeting (oops, I should probably had paid more attention there!) with video and another person is presenting, so that is why it's high. Edge is at 8.8. RDM however is idling at 90! [image] Second screenshot is after the Teams meeting and RDM has fallen quite a bit in Energy Impact but is still using a lot when it is not actually doing anything. Edge has 12 open tabs that are not sleeping. [image]

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anderslund1

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Computer Fee Berlin

Implemented

Bitwarden sync on macOS – “Base URL must not be null or empty” with custom host

Hi Devolutions Support, I’m having trouble using the Bitwarden synchronization in Remote Desktop Manager for macOS with a self-hosted Bitwarden server. Environment Remote Desktop Manager for macOS: 2025.3.7.3 (64-bit) macOS (Apple Silicon) Bitwarden: self-hosted (Vaultwarden), HTTPS with a valid certificate Access to the web vault via browser works fine from the same machine TLS Diagnostics in RDM against the server URL are all green (handshake and certificate chain OK) Bitwarden sync configuration in RDM Host: Custom URL: custom self-hosted Bitwarden base URL (HTTPS, no path suffix) Client ID / Client Secret: personal Bitwarden API key (user API key) Master password: same password I use for the Bitwarden vault When I run the synchronization, I get a popup: Unable to retrieve Bitwarden credentials In the application log I see the following error (repeating for each attempt): Error: System.ArgumentException: Base URL must not be null or empty Arg_ParamName_Name, baseUrl at PasswordManagerAccess.Bitwarden.Client.MakeRestClient(String baseUrl, IRestTransport transport) at PasswordManagerAccess.Bitwarden.Client.LogInCliApi(ClientInfoCliApi clientInfo, String baseUrl, IRestTransport transport) at PasswordManagerAccess.Bitwarden.Client.LogIn(ClientInfoCliApi clientInfo, String baseUrl) at PasswordManagerAccess.Bitwarden.Client.Open(ClientInfoCliApi clientInfo, String baseUrl) at Devolutions.RemoteDesktopManager.Managers.BitwardenManager.InitializeAPIKey(String clientId, String clientSecret, String password, BitwardenHostMode hostMode, String customUrl, Boolean isSilent) This suggests that the Bitwarden library receives a null or empty base URL, even though a custom URL is configured in the sync entry and passes TLS Diagnostics. It looks like the custom URL might not be passed correctly from the macOS UI to the Bitwarden client when using Host = Custom with API key authentication. Could you please check if this is a known issue on macOS or advise on a workaround? If helpful, I can provide the full log file and screenshots of the Bitwarden sync configuration. Best regards, Michael

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3

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Michel Lambert

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kahner

Backlog

HTTP over SSH Tunnel

Hi there, I am fiddling around with HTTP connections via a SSH Tunnel. I've set up the SSH Tunnel as seperate session and an HTTP Connections, which references this SSH Tunnel session in it's Gateway options which also works fine. So far so good. But - I have several HTTP connections already open which don't require a tunnel to connect. Still - the moment I start the tunneled HTTP Connection, these (already open and running) HTTP tabs enter the tunneled mode - which I can see in the SSH Tunnel tab. When I then close my connection that HAS to be tunneled and close the Tunnel tab, my other HTTP Tabs are unable to connect to their targets. This I can only fix by closing RDM and reopen/reconnect all sessions. I'm on Version 2025.2.9.0 MacOS 15.5 Greetings, Marcel

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7

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Carl Marien

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anderslund1

Software Update page won't expand "New Features", "Improvements" and "Fixes"

Hi there, When I'm on the Software Update page, I see the release notes. Here it looks like you should be able to expand "New Features", "Improvements" and "Fixes", but I have tried clicking on them in multiple ways and nothing happens. The courser changes when hovering over them, so It seems like they should be clickable. Tested on RDM for Windows and here it will expand as I would expect. I have tried restarting my Mac. Have seen this for a while now. Kind regards, Anders [image]

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Jeff Dagenais

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anderslund1

A file attached in RDM, that is then downloaded, will be named the full path or original location

Hi there, Create folder Right-click folder -> Add attachment Select a file to upload Right-click on the file in RDM -> Save as Save it in another location than before Filename of the file is now the full path of the previous location Expected that it would only be the file name, not including the path. Example of file saved in step 5 viewed in Finder. [image]

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4

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Carl Marien

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kahner

Resolved

RDP to Windows won't ask for Password before connect

I discovered a new behaviour today with v 2025.3.8.3 I have my connections sorted into folders. On the folders i put in my domain\username but without passwords. On my Windows connections, I set the "Credentials" on the General tab to "Inherited" Until now when starting a connection I got prompted for my password to enter. Now I'm getting straight to the windows logon screen - or get an error because of bad credentials. Even if I put domain\username in the connection itself without password it's the same behaviour. Only if I check the "always ask for password" it's behaving as always, but that wasn't like this before. And: "always ask for password" isn't an option if I inherit my credentials from a higher level. How can I fix this? P.S.: just went back to v 2525.2.12.6 and the problem is gone. So it's definitely the new version what's causing this

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4

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kahner

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rocarter

Unable to RD to Windows computers

Just updated my RDM for Mac and am now unable to connect to Windows computers. Attempts to connect and then quits as if the resource isn't there but have confirmed it is there.

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9

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rocarter

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ascotholding9n

First run sends me to registration after filling in account details

On a first run I fill in my credentials and then RDM sends me to a register page with my password (!!) as email address. When trying to change the url to my email address, it naturally responds with Login instead but that just logs me in. RDM is still waiting for me to sign in. If I click cancel in RDM, it throws errors and tries again.

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Jacob Lafrenière

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anderslund1

Implemented

User vault entries duplicated

Hi, After latest 2025.3 update, RDM for Mac shows all entries double up in the user vault. Folders are not duplicated. This does not happen in other vaults. User vault is normal when viewing on RDM for Windows - also latest 2025.3 update. Tried restarting RDM and refresh entries but same issue. Datasource is Azure SQL Database. [image]

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anderslund1

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anderslund1

Resolved Implemented

Can't paste license key with Command-V

Hi there, I needed to update the license in RDM. Went to Administration -> License and clicked the plus-button and tried to paste in the license key with Command-V but nothing happens. If I right-click and select paste, the license key is pasted in as expected. Update 1: Seems like its many/all fields in the Administration -> License/User that does not work with Command-V. Crating a new user, trying to paste ind a username. Again, Right-click -> paste works. Update 2: Just noticed that when I'm in the Assign to window, the buttons Assign All and Assign Missing does nothing. Clear All button works. RDM for Mac 2025.3.6.9 on macOS 26.0.1 Kind regards, Anders

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8

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Carl Marien

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anderslund1

Username in Dashboard has first underscore removed

Hi, I just noticed when I create a Username and password credential where the username contains _, then the first _ is removed in the Dashboard. E.g. One_Two_Three becomes OneTwo_Three If you look in properties, then it is listed fine. If you copy it, it is copied fine. Just how it is shown in the Dashboard. I don't know if this is the same issue with other kind of credentials / entity types. [image]

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Jesse Galarneau

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monsieurdindon

Backlog

SFTP Sessions / Settings "Starting location" to "/"

when setting the "Starting location" value to "/", the remote system root should be visible but it's not. Instead, the window is blank. I can still manually change folder from the top path by entering the path manually but still, why "/" content is not displayed? No, it's not an sftp permission issue...

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5

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monsieurdindon

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anderslund1

Backlog

2025.3.6.7 crashes when trying to create a Connection String entry

Hi, Have just updated to 2025.3.6.7. Database also updated. Trying to create a Connection String entry crashes RDM. I can create a Username and password entry fine. Can create Connection String entry on Windows version ARM64 2025.3.15, same datasource. Using Azure SQL Server as datasource. /Anders

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anderslund1

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anderslund1

Website copy url button does not work

Hi there, When I go to a website entry that has an URL defined and I press the copy to clipboard button, nothing happens. Clipboard remains empty. It is supposed to copy the URL to the clipboard, right? [image] [image] [image]

Recommended Answer

7 months ago

Hi, We have managed to reproduce the issue and a ticket has been opened. Best regards,

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4

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anderslund1

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juanpedrocegarra

Problem when pasting in terminal with special characters

Good morning, when pasting a piece of code in a linux terminal, if the code has a special character like accent or ñ, if the character is in the last positions of the line, it does not make the line break. Example to reproduce it: SSH Terminal open a text editor like vim paste this text: España test [image] This is the result: [image]

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juanpedrocegarra

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rocarter

Create/Edit Entry Causes App Crash

Opened RDM today and when attempting to edit an entry, nothing happens and eventually an app crash window appears. Tried building a new application support folder, re-installing the app, but no change.

148

10

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Jacob Lafrenière

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tedcarr

User-specific settings on Mac for a folder does not have settings for Jump override.

On my Windows RDM instance, I setup specific jump hosts depending on which folder the servers were in by editing the User-specific settings for each folder. If I am on a Mac and I try and edit the User Specific settings for one of the folders, I do not have the option to change the Jump Host, though the hosts in that folder are using the jump host I configured for it on the Windows instance. On MAC: [image] On Windows: [image] I did see some discussion around a similar issue in this three-year-old thread: https://forum.devolutions.net/topics/38847/session-specific-tabs-are-missing-in-user-and-local-specific-settings-on-an-entry Any assistance would be greatly appreciated. Cheers, -Ted

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Michel Lambert

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