Bug Report

I've been a user of RDM free version for years. After this latest update, I've begun investigating alternatives due to my frustration with Remote Desktop Manager. I downloaded and installed version 2026.1.14.0 last week (17-March-2026) and since that time, RDM will freeze and become non-responsive. Sometimes it's after a few hours, today it was less than an hour before it froze. There's no error being logged, it simply shows in Task Manager as "not responding". Nothing in eventlogs, no other process is having problems. Today I uninstalled the application, downloaded the .EXE again, rebooted, then installed RDM again as administrator. Less than an hour later, I have to use Task Manager to kill the non-responsive application again. Ugh. I'm running Windows 11 version 25H2 (OS Build 26200.8039). I'll be glad to include whatever information would be helpful to help identify why my computer doesn't seem to want to run this program any longer.

Dear team, The reauthentications have become more annoying recently. Not only the frequency did not decrease - it still occurs daily or twice a day, it now also started opening TWO browsers tab, not just one, and showing an error. PLEASE allow me to set in the hub that I want a reauth every week , possibly, although a month would be even better. And fix that issue. It's not fun to work with RDM when these occur, it's impacting my way of using computer, not just RDM itself. It forces to open a web browser for the reauth, for example when the laptop wakes up from sleep with RDM open, and I may not have planned that at the moment. It's 2026.1.16. Thanks in advance! [image]

RDM Version: 2026.1.15 Devolutions.Powershell Version: 2026.1.3 Datasource: SQLite Issue: Running the Powershell Synchronizer from RDM UI fails with: Could not load type 'Devolutions.RemoteDesktopManager.Theme' from assembly 'RemoteDesktopManager.Core, Version=2026.1.15.0, Culture=neutral, PublicKeyToken=null'. Running with Open-RDMSyncSession -ID <ENTRY_ID> works. i attached an export of a testscript and a test credential which shows the issue nicely. The file is a RDM Export inside of a zip, as rdm files are not allowed as uploads. Just import into a clean RDM and run the synchronizer, this will generate a logfile in your temp (exact path is visible in the code) This logfile has a bunch of extra data as i use it for my generell debugging, but one of the lines is the error from above.

Hello, I am using RDM Version 2025.3.32.0 64bit (german) with Devolution Hub Business on a Windows 11 24H2 (german) PC and have the following problem: In my private user-vault I created two SSH keys entries by importing SSH keys as data and set the option to automatically load them into SSH-key agent. If I check the funktion I go to "tools > SSH-key agent" and start the agent manually, both keys are loaded. I now went to settings > tools >SSH-key agent to start the agent automatically with the application. My problem: after start of RDM, the SSH-key agents starts too, but ist empty, because it does NOT load the keys from my user-vault. If I then stop/start the agent manually, the keys are loaded correcly. I feel automatic start of SSH-key agent is useless without loading the right keys. Please advise how to debug the problem, any help appriciated.

Hi there, great app! I use it heavily. However, there's a major usability issue for me. I am used to using the pen that is included with my Samsung Galaxy S24 Ultra. But I cannot use it with RDManager on RDP sessions. Touch events by the pen are simply not recognized and have no effect. Mouse mode and touch mode usingy fingers work normally. I tried various settings without effect. Samsung S24 Ultra, Android 16 I would love to see support for the S Pen :) Thanks for considering!

I am using Version 2026.1.14.0 There appears to be a problem when you first open the "playlist management" The right sidebar ("open", "Open Embeded","Select", "Execute") -- is greyed out or dimmed until you change your selection under the list. Then they become active - but even then the playlist does not work the way it used to - Now I have no idea what it is trying to execute when I select one of the lists. Is there UPDATED documentation on the way that the Playlist works now? Thanks!

I cannot find any scenario where any $SITE_XX$ variables I've tested function. Based on the documentation below, I would expect an Entry/Folder would be able to reference the values of the Site entry associated with the entry under View > Asset > Location: Site entry If this is not the intended use-case for the $SITE_XX$ variables, it would be helpful for an explanation of where they can be used, because I can't think of another purpose for them. Access and manage variables - Devolutions Documentation

When you use the ‘Refresh Directory’ button during an SFTP transfer in an SSH session, you end up back at the top-level directory and then have to laboriously navigate back down to the nth subdirectory (the one you were already in). Instead, you should remain in the current directory when refreshing.

If you have used the file transfer (SFTP) function in an SSH terminal and then disable it by clicking the button in the header of the SSH terminal again, the transfer status table remains at the bottom of the SSH terminal and cannot be closed.

Hello, Very minor issue but I noticed there seems to be a bug in the tooltips on the "edit" button on the toolbar on the Users and User Groups tabs. On the Users tab, the one that presumably should say "edit user" actually says "edit user group" (it's true you can change the user's groups from the edit window that appears, but it's far from the only thing you can do, it seems to be a "full edit window" for the user's properties): [image] The other similar issue is on the User Groups tab, although I'm not 100% sure - but it says "edit role" (instead of what would presumably be "edit group" or "edit user group" or something): [image] I'm not sure if "role" is being used as a synonym for "group" here, I'm not super-familiar with the RDM permission model as most of our users have admin rights on our data source, so if this is by design please let me know. It just seemed odd since I did not see groups referred to as "roles" on any other screen - my understanding is a role would be more like a permission set . This is on the newest RDM v2026.1.16.0, using a SQL Server data source. Best regards,

\1. I tried using Ollama, hosted locally (same computer as RDM) and it doesn't work: I can see the query from RDM against the Ollama server - Ollama is able to query the models When I send a chat message through RDM, I see this error in Ollama's server.log: [GIN] 2026/04/08 - 12:35:24 | 404 | 1.0388ms | 127.0.0.1 | POST "/api/chat" The error may be in the display-name (the name of the model shown on the RDM chat window - instead of saying "phi4:latest" it simply says "phi4") I also notice the model selector changes to models which don't exist in the local Ollama server, and though I can change that to the model I do have loaded, it returns a '404 (not found)' error that RDM session. \2. I tried Gemini as well - it too allows me to select a model in the entry for AI assistant, but when I load that entry to chat with it, the available models are reduced to three (three older models) and I can't tell which model is being used when I send a message Last, not so much a bug as much a question: Is there a way to track "AI assistant" interactions in RDM? For example, which API key, user, destination, model selected, message sent and response received?

Hello, Using RDM 2025.3.27 with a website entry configured with username format override to {UPN} and credential to 'find by name in user vault', which locates an entry of type 'devolutions hub privileged account' that links to a domain user PAM account. In Hub WebUI when viewing the Advanced tab of the respective PAM account, the UPN attribute is displayed correctly (i.e. username@domain.com) and matches what is configured on the account in Active Directory. However when right mouse clicking on the website entry and selecting view password, the username is instead formatted username@domain.local. Seems RDM may be reconstructing the username using the domain attribute of the account (i.e. username + @ + domain FQDN), instead of retrieving the true UPN value from PAM. This results in an incorrect username being auto filled into the website, which is problematic for sites such as o365 which require a publicly resolvable UPN/email/username. Also tested this with DVLS 2025.2.x with a website entry using credential set directly to privileged account, and behavior appears to be the same. Somewhat related, but perhaps more of a feature request, domain user PAM accounts could benefit from having an email address attribute populated from AD, as this would be useful as a temporary work around for the described behavior, and in cases where UPN needs to be different than email. Please let me know if you would like any additional info. Thanks Joe

When adding a member user to an AD security group, only the LASTNAME\ shows instead the "lastname, firstname", can this be corrected?

This is not a bug, but just a missing Dutch translation. We use RDM version 2026.1.10.0 and the Copy password is not translated: [image] The text should be: Kopieer Wachtwoord Can this be changed?

when using the search instead of the navigation window and right clicks on a connection the connection menu is no longer shown. in 2025.3.33 it looks like this: [image] with version 2026.1.10 and 2026.1.11 it does not show the connection menu, only a tooltip: [image]

When I go to my profile, and click on Subscriptions, that list of topics shuld be sorted in chronological order with the thread with the most recent update being at the top. It's currently sorted in some random way that is completely useless. In my list, the item at the top is a post from 10 years ago. 3 or 4 down the list is one I replied to within the last 2 days. There doesn't seem to be a sort option on the page itself anywhere so if you could change the default, that'd be great. Also, the Coloring and Bolding of the items seems backwards. The part that is Blue and Bold is simply the forum that the post is in. The topic of the post is in black and non-bold. This is wrong. Seeing a bunch of bolded items that just say "Support" is relatively useless. The topic titles should be bolded, blue, and obvious links since that's what I'm most likely to click on. The title of the forums isn't needed at all, but if it's there, it definitely shouldn't be the main focus. [image]

Hi, As per the title. The connection appears as though established, but traffic does not get through until I enter some DNS server. I can enter localhost as the DNS server to work around this in the meantime, but the WireGuard Windows client does not require entering a DNS server, so I would not expect this to be the case here either.

I noticed that when connecting to VMRC (VMWare) session consoles, the NumLock state from the local PC is not preserved. Once inside the session it is still possible to toggle NumLock, but then it is out of sync with the desktop os. I don’t think that this is a limitation of VMRC itself, since VMWare’s own VMRC Sessions do not have this issue — if I have NumLock on when connecting with VMWare’s own VMRC client it stays on in the session. It is only with Devolutions where connecting to Devolutions VMRC sessions always has NumLock off. Please fix this if you can.

After updating to 2026.1.10.0 from 2025.3.30.0, 1Password will no longer connect and gives the error "Login to 1Password failed". We are not using SSO, and are using MFA. The following stack trace is produced. I have tried clearing the 1Password account setting, and re-setting it up, and still get the same message. PasswordManagerAccess.Common.InternalErrorException: Failed to parse JSON in response from the server ---> System.Text.Json.JsonException: JSON deserialization for type 'PasswordManagerAccess.OnePassword.Model+Mfa' was missing required properties including: 'dsecret'. at System.Text.Json.ThrowHelper.ThrowJsonException_JsonRequiredPropertyMissing(JsonTypeInfo parent, BitArray assignedOrNotRequiredPropertiesSet) at System.Text.Json.Serialization.Converters.ObjectDefaultConverter`1.OnTryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOptions options, ReadStack& state, T& value) at System.Text.Json.Serialization.JsonConverter`1.TryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOptions options, ReadStack& state, T& value, Boolean& isPopulatedValue) at System.Text.Json.Serialization.JsonConverter`1.ReadCore(Utf8JsonReader& reader, T& value, JsonSerializerOptions options, ReadStack& state) at System.Text.Json.Serialization.Metadata.JsonTypeInfo`1.Deserialize(Utf8JsonReader& reader, ReadStack& state) at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan`1 utf8Json, JsonTypeInfo`1 jsonTypeInfo, Nullable`1 actualByteCount) at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan`1 json, JsonTypeInfo`1 jsonTypeInfo) at System.Text.Json.JsonSerializer.Deserialize[TValue](String json, JsonSerializerOptions options) at PasswordManagerAccess.OnePassword.Client.DecryptResponse[T](Encrypted encrypted, IDecryptor decryptor) --- End of inner exception stack trace --- at PasswordManagerAccess.OnePassword.Client.DecryptResponse[T](Encrypted encrypted, IDecryptor decryptor) at PasswordManagerAccess.OnePassword.Client.PostEncryptedJson[T](String endpoint, Dictionary`2 parameters, AesKey sessionKey, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.SubmitSecondFactorResult(MfaMethod factor, SecondFactorResult result, AesKey sessionKey, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.TrySubmitRememberMeToken(SecondFactor[] factors, AesKey sessionKey, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.PerformSecondFactorAuthentication(Int32 attempt, SecondFactor[] factors, Credentials credentials, AesKey sessionKey, IAsyncUi ui, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LoginAttempt(Int32 attempt, Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LogIn(Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LogIn(Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, IRestTransport transport, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LogIn(Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, CancellationToken cancellationToken) at Devolutions.RemoteDesktopManager.Managers.OnePasswordManager.Initialize(ConnectionEngine engine, String username, String password, String accountKey, String uuid, String url, OnePasswordLoginMethod loginMethod)

Psono version 5.3.0 RDM version 2025.3.22.0 64-bit (JIT) The Psono API is configured without secrets restrictions. When I try to view secrets (double-click on the psono Entry), I get an error. [image] The Psono API is configured with restricted secrets. Secrets are visible. [image] But I can't select a specific record ID - it's impossible to enter anything in the field. [image] When choosing from the list I get an error. [image]

Hi, I noticed that the Activity Logs feature does not display the correct Active time . Instead, it shows the same value as the Duration field, which is obviously incorrect. I have already opened a support ticket regarding this issue (ticket 00107199 ). I hope this issue will be addressed soon, as we plan to integrate this feature into our time‑tracking system. May I kindly ask if there is an ETA for addressing this issue? Thanks! Kind regards

Hello, after the update to version 2026.1.10.0 our jump host doenst work anymore. Agent is not connecting. Error log [06.03.2026 09:21:38] RDMJump: 2112198948928 [06.03.2026 09:21:40] Ungültige Serialisierungsassembly: der erforderliche Typ Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializerContract ist nicht in der generierten Assembly 'RemoteDesktopManager.Core.XmlSerializers, Version=2026.1.10.0, Culture=neutral, PublicKeyToken=null' vorhanden. [06.03.2026 09:21:40] bei System.Xml.Serialization.TempAssembly.GetTypeFromAssembly(Assembly assembly, String typeName) bei System.Xml.Serialization.TempAssembly.LoadGeneratedAssembly(Type type, String defaultNamespace, XmlSerializerImplementation& contract) bei System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.GetSerializer(Type type, String nameSpace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SaveObjectToBytes(Object value) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SendMessage(JumpMessage message) [06.03.2026 09:21:47] RDMJump: Acknowledge timeout [06.03.2026 09:21:47] Started [06.03.2026 09:34:13] RDMJump: 2082568376496 [06.03.2026 09:34:14] Ungültige Serialisierungsassembly: der erforderliche Typ Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializerContract ist nicht in der generierten Assembly 'RemoteDesktopManager.Core.XmlSerializers, Version=2026.1.10.0, Culture=neutral, PublicKeyToken=null' vorhanden. [06.03.2026 09:34:15] bei System.Xml.Serialization.TempAssembly.GetTypeFromAssembly(Assembly assembly, String typeName) bei System.Xml.Serialization.TempAssembly.LoadGeneratedAssembly(Type type, String defaultNamespace, XmlSerializerImplementation& contract) bei System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.GetSerializer(Type type, String nameSpace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SaveObjectToBytes(Object value) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SendMessage(JumpMessage message) [06.03.2026 09:34:21] RDMJump: Acknowledge timeout [06.03.2026 09:34:21] Started [06.03.2026 09:38:20] RDMJump: 2557481874784 [06.03.2026 09:38:20] Ungültige Serialisierungsassembly: der erforderliche Typ Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializerContract ist nicht in der generierten Assembly 'RemoteDesktopManager.Core.XmlSerializers, Version=2026.1.10.0, Culture=neutral, PublicKeyToken=null' vorhanden. [06.03.2026 09:38:20] bei System.Xml.Serialization.TempAssembly.GetTypeFromAssembly(Assembly assembly, String typeName) bei System.Xml.Serialization.TempAssembly.LoadGeneratedAssembly(Type type, String defaultNamespace, XmlSerializerImplementation& contract) bei System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.GetSerializer(Type type, String nameSpace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SaveObjectToBytes(Object value) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SendMessage(JumpMessage message) [06.03.2026 09:38:26] RDMJump: Acknowledge timeout [06.03.2026 09:38:26] Started I Have already reinstalled cleanly everything nothing helps here. Also switching the rmd jup to legacy doenst help. I Updated also everything from .net no help

Hi! Just updated vom my actual 2025.3 to 2026.1 and now the RDM Jump does not work anymore. Yes RDM Jump is startet, everything looks like allways, but if I try to start my session via RDM Jump, nothing happens Both machines are Windows 11 A look into the application log of the calling RDM shows: [05.03.2026 09:12:30 - 2026.1.10.0 - 64-bit] Error silent: Unsupported jump approach Default [05.03.2026 09:03:00 - 2026.1.10.0 - 64-bit] Error silent: Unsupported jump approach Default Using it as Portable (this with the overrite.cfg) on both sides, deleted everything copied new, reboot all the stuff, same result. Is that known? Did I miss something? Cheers Matthias

Starting with the new beta version of RDM 2026 it's no longer possible to simply press enter when entering a search in the filter box to open a session. This worked with all versions before and it would be nice, if that could be solved. [image]

When we open up a browser conenction using Microsoft Edge and we press a button and quickly change the windows in RDM to any other connections. The URL in the button left is stuck until we go back to the browser connection and move the mouse away from a button that links to something and then wait for the link in the button left to disapear. This is very anoying when you opens hundreds of connections daily and this URL gets stuck from just one of our browser connections. We then have to find out which one it is etc. In my picture you can see that I have opened two connections. The first one is the browser and the second one is the RDP. But in the RDP window I now have the URL stuck. [image]