Bug Report

Hello, When ‘Force prompt login’ is enabled in the Hub/Cloud settings, it seems to cause RDM to prompt for SSO re-authentication every time a ‘Devolutions Cloud privileged account’ credential is used/viewed. Please let me know if any additional information is required. Thanks Joe

Hi, I'm experiencing an issue when using an SSH Tunnel configured as the VPN for an RDP session. The VPN (SSH tunnel) is configured on the folder and inherited by the RDP entry. Sometimes the first attempt to open the RDP session does not establish a connection. The RDP client stays in the initialization phase and eventually times out. If I close both the RDP session and the SSH tunnel, then launch the exact same RDP entry again (which recreates the SSH tunnel automatically), it connects successfully. Here are my observations: I can confirm that the SSH tunnel itself is fully established before the RDP client is launched. The RDP client definitely attempts to connect to a localhost port, as expected when using the SSH tunnel. However, when the first attempt does not succeed, I can see in the SSH logs that the connection request for the destination host is never initiated . In other words, the SSH server never receives the request to open the forwarded connection for the RDP destination. On the second attempt, the SSH tunnel behaves as expected: the forwarded connection request is triggered, the SSH server opens the connection to the destination host, and the RDP session connects successfully. The SSH Tunnel VPN settings are configured with Use over a secure gateway , and Use dynamic port . From what I can see, this doesn't appear to be an issue with the SSH tunnel failing to establish. Instead, it looks as though the first RDP launch sometimes doesn't trigger the forwarded connection through the existing tunnel, even though the RDP client is connecting to the local forwarded port. Has anyone experienced something similar, or is this a known issue? Are there any additional RDM logs that would help determine why the first RDP launch doesn't appear to initiate the forwarded connection through the SSH tunnel? Thanks!

The filter tab in the properties of a Bitwarden synchronizer is not filtering. While on the Filter tab I click the refresh button and my Bitwarden folders and collections are loaded proving that I entered the correct values on the General tab including my client ID, secret and master password. However when I select one of the folders or I select one of the collections and then click the Save button I am presented with the RDM error "You must choose at least one folder or one collection." If I select two or more of either folders or collections the error persists. The only way around the error I have found is to select my entire vault or the top level of my collections which seems to defeat the purpose of having a filter. This scenario exists in both Windows versions 2026.2.11.0 and 2026.2.13.0. I am using the RDM free edition for individual use.

Hello, I would like to report a bug regarding the copy and paste behavior in the SSH terminal session. When copying multiple lines of output that contain colored text, some whitespace characters are dropped upon pasting. This issue seems to be directly related to the handling of ANSI color escape sequences during multi-line selection. Environment: RDM Version: 2026.2.7.0 64-bit (PreJIT) Client OS: Windows 11 Pro 24H2 (OS Build 26100.8457) Server OS: Oracle Linux 9 (Kernel 5.15.0-315.196.5.2.el9uek.x86_64) Session Type: SSH Shell Issue Description & Actual Behavior: When I execute a command that outputs colored text (e.g., ip route) and copy the multi-line result, the spaces surrounding the colored elements are missing when pasted. Here is the exact pasted result of the multi-line copy (spaces are missing): [usr01@xxxx00 ~]$ ip route default via10.10.1.1devenp0s5proto dhcp src10.10.1.250metric 100 10.10.1.0/24devenp0s5proto kernel scope link src10.10.1.250metric 100 169.254.0.0/16devenp0s5proto dhcp scope link src10.10.1.250metric 100 [usr01@xxxx00 ~]$ And here is the actual terminal display showing the commands being executed (please see the attached image for color reference): [image] Expected Behavior (and Workarounds): The spaces should be preserved. I found that the issue does not occur in the following scenarios: 1. When piping the output to cat (which removes ANSI colors): Copying the multi-line result of ip route | cat works perfectly (as shown in the bottom half of the image). [usr01@xxxx00 ~]$ ip route | cat default via 10.10.1.1 dev enp0s5 proto dhcp src 10.10.1.250 metric 100 10.10.1.0/24 dev enp0s5 proto kernel scope link src 10.10.1.250 metric 100 169.254.0.0/16 dev enp0s5 proto dhcp scope link src 10.10.1.250 metric 100 [usr01@xxxx00 ~]$ 2. When copying a single line (without line breaks): Selecting and copying just one colored line preserves the spaces. 10.10.1.0/24 dev enp0s5 proto kernel scope link src 10.10.1.250 metric 100 Could you please investigate this issue with ANSI color handling during multi-line copy? Thank you.

Hi, I’m seeing an issue with smart card logon when using Remote Desktop Manager. The same smart card certificates work fine with the native Microsoft RDP client (mstsc.exe). Environment Remote Desktop Manager: 2025.2.30 & 2025.3.23 Client OS: Windows 11 24H2 & 25H2 after 26100.6899/26.200.6899 -> Resolved issues in Windows 11, version 24H2 | Microsoft Learn RDS host OS: Windows Server 2016-2025 Auth: on-prem AD domain Smart cards: YubiKey 5 NFC (PIV) and Windows Virtual Smart Card Registry on the client: HKLM\SYSTEM\CurrentControlSet\Control\Lsa\DisableCapiOverrideForRSA 0 → no issue 1 → issue described below occurs Certificates on both Smartcards: RSA 2048, Smart Card Logon + Client Authentication EKUs, UPN in SAN Template configured for Microsoft Smart Card Key Storage Provider certutil -scinfo shows the same key via Microsoft Base Smart Card Crypto Provider and Microsoft Smart Card Key Storage Provider Smart card logon and RDP via mstsc.exe work correctly with these certs (with the reg-key both 0 and 1). Problem In RDM I created an X.509 certificate credential : Mode: Link to certificate store Location: Current user / Personal Find type: Thumbprint (of the smart card logon cert) PIN stored in the credential This credential is used by an RDP (Microsoft Remote Desktop) session with NLA enabled. Result (only when DisableCapiOverrideForRSA = 1): The RDP connection is established, but logon fails with: “An authentication error has occurred. The Local Security Authority cannot be contacted (LSA is not reachable).” If I: set DisableCapiOverrideForRSA back to 0 , or configure the same RDP session in RDM without using the X.509 credential and just rely on normal smart card redirection (like mstsc), then logon works. Expected Using an X.509 credential in RDM should behave the same as mstsc.exe and allow smart card logon with these RSA/KSP-capable certificates (YubiKey and Virtual Smart Card), even when DisableCapiOverrideForRSA is set to 1. After April 2026 the DisableCapiOverrideForRSA Workaround won't be available anymore. Is this a known limitation of the X.509 credential type with smart cards / KSP, or is there a recommended workaround? Thanks!

[image] [image] When we are searching for credentials in a vault, they are not filtered with "treat spaces as AND" so we can't find any entries unless we write them exactly as they are written. There is an option to enable "treat spaces as AND" for password entries, but it's not inherited to credentials. So please fix that, so the search for credentials works like everywhere else. Thanks!

I have just updated RDM to version 2026.2.13.0 64-bit (PreJIT). Now, when saving any modified property, I receive the following error: [image] at Devolutions.Hub.Clients.HubClient.PutEntryWithStatesAsync(Guid vaultId, Guid entryId, Entry entryToPut, Nullable`1 clientSystemVersion, Nullable`1 clientVaultVersion, CancellationToken cancellationToken) at Devolutions.Hub.Clients.HubClient.<>c__DisplayClass158_0.<<PutEntryWithStates>b__0>d.MoveNext() --- End of stack trace from previous location --- at Devolutions.Hub.Clients.HubClient.PutEntryWithStates(Guid vaultId, Guid entryId, Entry entryToPut, Nullable`1 clientSystemVersion, Nullable`1 clientVaultVersion) at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnectionAsEntry(Guid dataSourceID, Guid repositoryID, Connection toSave, Connection[] currentConnections, Boolean skipHubRefresh) at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnection(Guid dataSourceID, Guid repositoryID, Connection toSave, Boolean forceNoGetCurrentConnections, Boolean skipHubConnectionsRefresh) at Devolutions.RemoteDesktopManager.Business.DataSources.HubConnectionDataSource.SaveConnection(ConnectionEngine engine, Connection connection, Boolean skipHubRefresh)

Since 1 or 2 updates, the tree view keeps collapsing so only the folders directly under my vault/hub (?) are showing up. It randomly goes from expanded to collapsed (screenshot "collapsed1") I manually have to open every path/folder again. Also, when manually opening, all sub-folders are also collapsed. (screenshot "collapsed2") Also, the app is getting slower and more laggy with every update... it's a pain to work with...

Hi, We updated RDM from 2026.1.23.0 to 2026.2.11.0 and Devolutions Server to Version 2026.2.7.0. Since the update, the batch edit feature for user-specific settings no longer works properly. We use this feature to store our individual credentials from PAM or the User Vault (override credentials) for RDP session entries. For single entries, the credentials can still be successfully stored. When using batch edit, the credentials are successfully stored for one of the selected entries, but not for any of the other entries that were selected. Thank you for your support. Kind regards, Simone

RDM version: 2026.2.11.0 Devolutions server: 2026.2.9.0 We have a vault that seems to have gotten some kind of corruption on first sight. Weirdly enough, we cannot edit folders anymore in this specific vault. Tested with multiple users, same symptoms, seems to be limited to one specific vault right now. Steps to reproduce: 1) Edit subfolder in RDM client, right click properties 2) Change the name of the folder & click save 3) Following error pops up: [image] Error is bogus though, no other entries in the folder are being edited or are even open. 5) RDM initiates check-out on the folder as well, user has to manually unlock the folder again under 'opened sessions' 6) Repeat from step 1

Hi Support Team, I'm using Hyper-V Dashboard to see list of vms and connect to them. It was working fine until I upgraded. My previous version taht was working fin was 2026.1.18.0 After upgrade to version 2026.2.9.0 i have noticed, that after opening such session I get never ending progress bar that shows, that application tries to connect, but never finishes this process, so list is always empty. Also after trying to open such hyper-v dashboard, if i try to close this session or whole application it stucks, and only via task manager i'm able to force to close it. Regards, Marcin

Dear team, The reauthentications have become more annoying recently. Not only the frequency did not decrease - it still occurs daily or twice a day, it now also started opening TWO browsers tab, not just one, and showing an error. PLEASE allow me to set in the hub that I want a reauth every week , possibly, although a month would be even better. And fix that issue. It's not fun to work with RDM when these occur, it's impacting my way of using computer, not just RDM itself. It forces to open a web browser for the reauth, for example when the laptop wakes up from sleep with RDM open, and I may not have planned that at the moment. It's 2026.1.16. Thanks in advance! [image]

Hi team, My scenario: An RDP session (or AnyDesk, RustDesk or similar) open to a remote machine I am launching a software on a remote machine that prompts me to enter some user name and password (different from my Windows username/password) I have that information saved in a credential entry (username and password) in RDM. I want to use it. Under the above conditions I am right-clicking on the credential entry in Navigation pane to use "Copy username" context menu item. The issue happens now . The mere right click switches the view from the RDP tab to Dashboard to helpfully show me details about the credential entry. I am selecting "Copy username" from the right-click context menu, and then I need to find the RDP entry I was working with (among many others open at the same time) to paste the contents of the clipboard to. I then again right-click on the credential entry in Navigation to use "Copy password" and again it switches the view to the dashboard. So I again search my server tab, activate it and paste the password in the appropriate textbox. The request is : please disable switching to dashboard when an entry in Navigation is right-clicked. Or if you don't want to do that in a hard way, then please add an option in settings that will do that - "Disable switching to Dashboard on right-clicking an entry in Navigation pane". RDM 2025.2.20.0 64-bit (JIT) on Windows 10, but I'd like to have that also on Linux. Thank you in advance.

Hi, mit dem neuen Update auf 2026.2 fiel die Funktion weg, das Kommentarfeld vor der Verbindung mit einem Server mit der Tastenkombination Shift+Enter zu bestätigen und schließen. Wir vermissen es sehr :( Viele Grüße :D

Hi, Support Previously I can select different font weight with same font name in SSH terminal font, for example Maple Mono Normal NF CN ExtraLight or Maple Mono Normal NF CN Bold, now I only can see the font name is Maple Mono Normal NF CN, no options for same font different weight to select. Any idea where could be wrong?

Hello, We just upgraded to latest RDM (2026.2.11.0), and I happened to notice under the workspace datasource settings that we can now use windows authentication to log into SQL server WITH a custom user rather than the current user (different than the custom login feature). I tracked this down to a feature that was released recently with 2026.2.5.0 per change notes here . I tested out this feature, however it doesn't appear to be working as expected. No matter how I fill out the credential fields, the error " Unable to connect to the server. Login failed for user '' " is shown. Notice how it doesn't actually show a username, just a blank string, so something in RDM is not passing along the correct value for whatever reason. [image] If I save and force close RDM, after re-opening I get the same error and still a blank username. Here's the popup with details expanded: [image] This would be a very welcomed feature, so would love to get this to work. Note: We use RDM with 2017 SQL server (not Azure). And I do know for a fact that it works with windows authentication logins.

Hello, 2026.2.8 and 2026.2.9: [image] But when clicking on "OK", the user is not taken for the Username field. [image] When I manually enter "DOMAIN\Username", it is working. Brgds Andreas

When a user's session is disconnected or the user is inactive, Devolutions RDM (2026.2.9.0; OS Windows Server 2019) consumes a very high amount of CPU resources. When the session becomes active again and the user logs back into the application, CPU usage drops to around 10%. I checked, and the same behavior occurs on the latest versions as well. What could be causing this behavior?

Hi, This is RDM Version 26.2.7.0, and data source which used to be "Devolutions Business Hub" - paid version. It was always slow, but now has became painfully, crucially, unacceptably slow. Please optimize it, it's impossible to work with RDM anymore. Here I am pasting two screencasts: what happens when I click the "Properties" button on an entry: 3 times the progress bar, around 5 seconds. And the next - a screencast when you change something and press "Save" in an entry - 5 times the progress bar, around 8 seconds. So in total waiting for the stuff that happens in the background is around 13 seconds, before I can even use the entry! It's so annoying that we're starting to consider alternatives. It is unusable . We got some ~400 entries in total, very slim so far. And we've not yet starting putting pictures in entries. I am very worried what'd turn out then. PLEASE FIX IT.

Hi Since the last 2 updates my Favourites are not showing any icon change with a connected session. They look the same as a disconnected session. Previously they used to show a green circle with the play icon in the middle. This still works ok under the Vault just not in the favourites section. Is this on purpose or has it broken. Thank you [image] [image]

Pasting more than X lines of text into SSH console using right-click, the RDM confirmation dialog shows the text that fits the dialog size, but no scroll control, no yes or no button to confirm, because i guess they are out of sight. So i just can't paste my text. I have to revert to previous version. Also, ESC key should abort the dialog as regular Windows dialogs do, but it doesnt, i have to click on the [x] close button. This is right after installing version 2026.2.8.0 64-bit (PreJIT). Here is a screenshot -- see there is no yes/no button [image]

RDM version 2026.2.8.0 64-bit (PreJIT). Using the right-click button to paste a few lines into SSH terminal, the dialog does not respect Windows UI rules: "Yes" button must come first (on left), then "No" button (on right) - See picture below, it's reversed, and this is very annoying as this is the opposite of all other dialogs in the system, this will cause error as we're used to the other way in Windows. ESC key must invoque the "Abort" modal result (aka "No" in this dialog). Clicking on the "x" button to simply abort is annoying. [image]

Hi guys, there appears to be a bug in the latest version that was not in the previous versions. When opening the AVD website https://windows.cloud.microsoft/ and logging in with it configured as embedded it gives the following error: [image] But if I run it undocked it works perfectly. This didn't happen in the previous version, and I was able to run it embedded and login without any issues.

Posting on behalf of bbowman, they ask: Why does the Remote Desktop Manage take so long to load up?

Hi, I'm using some SSH tunnel VPNs, which works well. I've just realised that, since I have an entry for the router, I should be able to have the tunnel entry inherit the address from it. When doing so, it seems to attempt to use the LAN host as the tunnel host. Note the "Connecting to" line: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: host.example.com:22 (IPV_ANY) [image] VPN entry inherits host configuration. VPN hosts folder uses VPN entry as VPN connection. host.example.com entry inherits VPN connection configuration. When connecting to host.example.com while explicitly specifying the host on the SSH tunnel entry, or when opening the VPN connection entry directly, it works as intended: Devolutions.ProtocolsSharp: 2026.2.12.1 OS: Windows Starting SSH, verbose level: 2 Setting up connection Connecting to: router.example.com:22 (IPV_ANY) SSH version banner: SSH-2.0-ROSSSH I just updated to 2026.1.22 and can confirm that the issue persists.