Bug Report

Hi, I noticed that the Activity Logs feature does not display the correct Active time . Instead, it shows the same value as the Duration field, which is obviously incorrect. I have already opened a support ticket regarding this issue (ticket 00107199 ). I hope this issue will be addressed soon, as we plan to integrate this feature into our time‑tracking system. May I kindly ask if there is an ETA for addressing this issue? Thanks! Kind regards

Hi there, great app! I use it heavily. However, there's a major usability issue for me. I am used to using the pen that is included with my Samsung Galaxy S24 Ultra. But I cannot use it with RDManager on RDP sessions. Touch events by the pen are simply not recognized and have no effect. Mouse mode and touch mode usingy fingers work normally. I tried various settings without effect. Samsung S24 Ultra, Android 16 I would love to see support for the S Pen :) Thanks for considering!

After updating to 2026.1.10.0 from 2025.3.30.0, 1Password will no longer connect and gives the error "Login to 1Password failed". We are not using SSO, and are using MFA. The following stack trace is produced. I have tried clearing the 1Password account setting, and re-setting it up, and still get the same message. PasswordManagerAccess.Common.InternalErrorException: Failed to parse JSON in response from the server ---> System.Text.Json.JsonException: JSON deserialization for type 'PasswordManagerAccess.OnePassword.Model+Mfa' was missing required properties including: 'dsecret'. at System.Text.Json.ThrowHelper.ThrowJsonException_JsonRequiredPropertyMissing(JsonTypeInfo parent, BitArray assignedOrNotRequiredPropertiesSet) at System.Text.Json.Serialization.Converters.ObjectDefaultConverter`1.OnTryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOptions options, ReadStack& state, T& value) at System.Text.Json.Serialization.JsonConverter`1.TryRead(Utf8JsonReader& reader, Type typeToConvert, JsonSerializerOptions options, ReadStack& state, T& value, Boolean& isPopulatedValue) at System.Text.Json.Serialization.JsonConverter`1.ReadCore(Utf8JsonReader& reader, T& value, JsonSerializerOptions options, ReadStack& state) at System.Text.Json.Serialization.Metadata.JsonTypeInfo`1.Deserialize(Utf8JsonReader& reader, ReadStack& state) at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan`1 utf8Json, JsonTypeInfo`1 jsonTypeInfo, Nullable`1 actualByteCount) at System.Text.Json.JsonSerializer.ReadFromSpan[TValue](ReadOnlySpan`1 json, JsonTypeInfo`1 jsonTypeInfo) at System.Text.Json.JsonSerializer.Deserialize[TValue](String json, JsonSerializerOptions options) at PasswordManagerAccess.OnePassword.Client.DecryptResponse[T](Encrypted encrypted, IDecryptor decryptor) --- End of inner exception stack trace --- at PasswordManagerAccess.OnePassword.Client.DecryptResponse[T](Encrypted encrypted, IDecryptor decryptor) at PasswordManagerAccess.OnePassword.Client.PostEncryptedJson[T](String endpoint, Dictionary`2 parameters, AesKey sessionKey, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.SubmitSecondFactorResult(MfaMethod factor, SecondFactorResult result, AesKey sessionKey, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.TrySubmitRememberMeToken(SecondFactor[] factors, AesKey sessionKey, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.PerformSecondFactorAuthentication(Int32 attempt, SecondFactor[] factors, Credentials credentials, AesKey sessionKey, IAsyncUi ui, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LoginAttempt(Int32 attempt, Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LogIn(Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, RestClient rest, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LogIn(Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, IRestTransport transport, CancellationToken cancellationToken) at PasswordManagerAccess.OnePassword.Client.LogIn(Credentials credentials, AppInfo app, IAsyncUi ui, IAsyncSecureStorage storage, CancellationToken cancellationToken) at Devolutions.RemoteDesktopManager.Managers.OnePasswordManager.Initialize(ConnectionEngine engine, String username, String password, String accountKey, String uuid, String url, OnePasswordLoginMethod loginMethod)

Psono version 5.3.0 RDM version 2025.3.22.0 64-bit (JIT) The Psono API is configured without secrets restrictions. When I try to view secrets (double-click on the psono Entry), I get an error. [image] The Psono API is configured with restricted secrets. Secrets are visible. [image] But I can't select a specific record ID - it's impossible to enter anything in the field. [image] When choosing from the list I get an error. [image]

Hello, after the update to version 2026.1.10.0 our jump host doenst work anymore. Agent is not connecting. Error log [06.03.2026 09:21:38] RDMJump: 2112198948928 [06.03.2026 09:21:40] Ungültige Serialisierungsassembly: der erforderliche Typ Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializerContract ist nicht in der generierten Assembly 'RemoteDesktopManager.Core.XmlSerializers, Version=2026.1.10.0, Culture=neutral, PublicKeyToken=null' vorhanden. [06.03.2026 09:21:40] bei System.Xml.Serialization.TempAssembly.GetTypeFromAssembly(Assembly assembly, String typeName) bei System.Xml.Serialization.TempAssembly.LoadGeneratedAssembly(Type type, String defaultNamespace, XmlSerializerImplementation& contract) bei System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.GetSerializer(Type type, String nameSpace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SaveObjectToBytes(Object value) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SendMessage(JumpMessage message) [06.03.2026 09:21:47] RDMJump: Acknowledge timeout [06.03.2026 09:21:47] Started [06.03.2026 09:34:13] RDMJump: 2082568376496 [06.03.2026 09:34:14] Ungültige Serialisierungsassembly: der erforderliche Typ Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializerContract ist nicht in der generierten Assembly 'RemoteDesktopManager.Core.XmlSerializers, Version=2026.1.10.0, Culture=neutral, PublicKeyToken=null' vorhanden. [06.03.2026 09:34:15] bei System.Xml.Serialization.TempAssembly.GetTypeFromAssembly(Assembly assembly, String typeName) bei System.Xml.Serialization.TempAssembly.LoadGeneratedAssembly(Type type, String defaultNamespace, XmlSerializerImplementation& contract) bei System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.GetSerializer(Type type, String nameSpace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SaveObjectToBytes(Object value) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SendMessage(JumpMessage message) [06.03.2026 09:34:21] RDMJump: Acknowledge timeout [06.03.2026 09:34:21] Started [06.03.2026 09:38:20] RDMJump: 2557481874784 [06.03.2026 09:38:20] Ungültige Serialisierungsassembly: der erforderliche Typ Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializerContract ist nicht in der generierten Assembly 'RemoteDesktopManager.Core.XmlSerializers, Version=2026.1.10.0, Culture=neutral, PublicKeyToken=null' vorhanden. [06.03.2026 09:38:20] bei System.Xml.Serialization.TempAssembly.GetTypeFromAssembly(Assembly assembly, String typeName) bei System.Xml.Serialization.TempAssembly.LoadGeneratedAssembly(Type type, String defaultNamespace, XmlSerializerImplementation& contract) bei System.Xml.Serialization.XmlSerializer..ctor(Type type, String defaultNamespace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.GetSerializer(Type type, String nameSpace) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SaveObjectToBytes(Object value) bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SendMessage(JumpMessage message) [06.03.2026 09:38:26] RDMJump: Acknowledge timeout [06.03.2026 09:38:26] Started I Have already reinstalled cleanly everything nothing helps here. Also switching the rmd jup to legacy doenst help. I Updated also everything from .net no help

Hi! Just updated vom my actual 2025.3 to 2026.1 and now the RDM Jump does not work anymore. Yes RDM Jump is startet, everything looks like allways, but if I try to start my session via RDM Jump, nothing happens Both machines are Windows 11 A look into the application log of the calling RDM shows: [05.03.2026 09:12:30 - 2026.1.10.0 - 64-bit] Error silent: Unsupported jump approach Default [05.03.2026 09:03:00 - 2026.1.10.0 - 64-bit] Error silent: Unsupported jump approach Default Using it as Portable (this with the overrite.cfg) on both sides, deleted everything copied new, reboot all the stuff, same result. Is that known? Did I miss something? Cheers Matthias

Starting with the new beta version of RDM 2026 it's no longer possible to simply press enter when entering a search in the filter box to open a session. This worked with all versions before and it would be nice, if that could be solved. [image]

Hello, Using RDM 2025.3.27 with a website entry configured with username format override to {UPN} and credential to 'find by name in user vault', which locates an entry of type 'devolutions hub privileged account' that links to a domain user PAM account. In Hub WebUI when viewing the Advanced tab of the respective PAM account, the UPN attribute is displayed correctly (i.e. username@domain.com) and matches what is configured on the account in Active Directory. However when right mouse clicking on the website entry and selecting view password, the username is instead formatted username@domain.local. Seems RDM may be reconstructing the username using the domain attribute of the account (i.e. username + @ + domain FQDN), instead of retrieving the true UPN value from PAM. This results in an incorrect username being auto filled into the website, which is problematic for sites such as o365 which require a publicly resolvable UPN/email/username. Also tested this with DVLS 2025.2.x with a website entry using credential set directly to privileged account, and behavior appears to be the same. Somewhat related, but perhaps more of a feature request, domain user PAM accounts could benefit from having an email address attribute populated from AD, as this would be useful as a temporary work around for the described behavior, and in cases where UPN needs to be different than email. Please let me know if you would like any additional info. Thanks Joe

When I go to my profile, and click on Subscriptions, that list of topics shuld be sorted in chronological order with the thread with the most recent update being at the top. It's currently sorted in some random way that is completely useless. In my list, the item at the top is a post from 10 years ago. 3 or 4 down the list is one I replied to within the last 2 days. There doesn't seem to be a sort option on the page itself anywhere so if you could change the default, that'd be great. Also, the Coloring and Bolding of the items seems backwards. The part that is Blue and Bold is simply the forum that the post is in. The topic of the post is in black and non-bold. This is wrong. Seeing a bunch of bolded items that just say "Support" is relatively useless. The topic titles should be bolded, blue, and obvious links since that's what I'm most likely to click on. The title of the forums isn't needed at all, but if it's there, it definitely shouldn't be the main focus. [image]

When we open up a browser conenction using Microsoft Edge and we press a button and quickly change the windows in RDM to any other connections. The URL in the button left is stuck until we go back to the browser connection and move the mouse away from a button that links to something and then wait for the link in the button left to disapear. This is very anoying when you opens hundreds of connections daily and this URL gets stuck from just one of our browser connections. We then have to find out which one it is etc. In my picture you can see that I have opened two connections. The first one is the browser and the second one is the RDP. But in the RDP window I now have the URL stuck. [image]

I've been using this software for years and love it. With the recent March 2026 update, I have been required to install the Microsoft Windows Desktop Runtime version 10. In my instance, it is the version 10.0.3 (x64). However, the setup failed. I got the "error 0x80070006 The handle is invalid." There is a log file (snippet below) from the installer. I did restart computer and got same error. Until I get this installed, I can't run RDM.... :-( Does anyone have some ideas to solve this? Thanks Michael Zwarg [8470:93A8][2026-03-03T11:29:47]i010: Launching elevated engine process. [8470:93A8][2026-03-03T11:29:49]i011: Launched elevated engine process. [8470:93A8][2026-03-03T11:29:49]e000: Error 0x80070006: Failed to wait for child to connect to pipe. [8470:93A8][2026-03-03T11:29:49]e000: Error 0x80070006: Failed to connect to elevated child process. [8470:93A8][2026-03-03T11:29:49]e000: Error 0x80070006: Failed to actually elevate. [8470:93A8][2026-03-03T11:29:49]e000: Error 0x80070006: Failed to elevate. [8470:8528][2026-03-03T11:29:49]i000: Setting string variable 'WixStdBARestartRequired' to value '' [8470:93A8][2026-03-03T11:29:49]i399: Apply complete, result: 0x80070006, restart: None, ba requested restart: No [image]

Hi, I’m seeing an issue with smart card logon when using Remote Desktop Manager. The same smart card certificates work fine with the native Microsoft RDP client (mstsc.exe). Environment Remote Desktop Manager: 2025.2.30 & 2025.3.23 Client OS: Windows 11 24H2 & 25H2 after 26100.6899/26.200.6899 -> Resolved issues in Windows 11, version 24H2 | Microsoft Learn RDS host OS: Windows Server 2016-2025 Auth: on-prem AD domain Smart cards: YubiKey 5 NFC (PIV) and Windows Virtual Smart Card Registry on the client: HKLM\SYSTEM\CurrentControlSet\Control\Lsa\DisableCapiOverrideForRSA 0 → no issue 1 → issue described below occurs Certificates on both Smartcards: RSA 2048, Smart Card Logon + Client Authentication EKUs, UPN in SAN Template configured for Microsoft Smart Card Key Storage Provider certutil -scinfo shows the same key via Microsoft Base Smart Card Crypto Provider and Microsoft Smart Card Key Storage Provider Smart card logon and RDP via mstsc.exe work correctly with these certs (with the reg-key both 0 and 1). Problem In RDM I created an X.509 certificate credential : Mode: Link to certificate store Location: Current user / Personal Find type: Thumbprint (of the smart card logon cert) PIN stored in the credential This credential is used by an RDP (Microsoft Remote Desktop) session with NLA enabled. Result (only when DisableCapiOverrideForRSA = 1): The RDP connection is established, but logon fails with: “An authentication error has occurred. The Local Security Authority cannot be contacted (LSA is not reachable).” If I: set DisableCapiOverrideForRSA back to 0 , or configure the same RDP session in RDM without using the X.509 credential and just rely on normal smart card redirection (like mstsc), then logon works. Expected Using an X.509 credential in RDM should behave the same as mstsc.exe and allow smart card logon with these RSA/KSP-capable certificates (YubiKey and Virtual Smart Card), even when DisableCapiOverrideForRSA is set to 1. After April 2026 the DisableCapiOverrideForRSA Workaround won't be available anymore. Is this a known limitation of the X.509 credential type with smart cards / KSP, or is there a recommended workaround? Thanks!

When using multiple screens the sesison properties window opens on the main screen every time RDM is restarted, while RDM opens on the screen it was last opened

Hi, We are experiencing intermittent issues when copying files via the RDM client. RDM Version: 2025.3.28.0 Frequency: Reproducible and occurs often, but not every time Scenario: Connect to an Azure VM via Azure Bastion using the RDM client Copy an ISO file from \\tsclient\C\Temp to C:\Temp inside the VM Observed behavior: During the copy operation, the RDM console frequently becomes unresponsive and then crashes (the application closes automatically). I'm only able to reproduce the issue with Azure bastion sessions, not with standard RDP sessions to any local hosted VM. Is this a known issue, and can you reproduce it on your side? Please advise on the recommended next steps for troubleshooting, including which logs we should collect, whether this is a known bug, and any suggested configuration changes or workarounds. Many thanks.

Hi, As per the title. The connection appears as though established, but traffic does not get through until I enter some DNS server. I can enter localhost as the DNS server to work around this in the meantime, but the WireGuard Windows client does not require entering a DNS server, so I would not expect this to be the case here either.

Just tested the new beta version of RDM (2025.3.10.0). While RDM tries to connect to our Devolutions Server, we receive the following error message. RDM 2025.2 versions work fine. [image]

RDM 2025.3.30.0 installed. Using SQL server backend. This issue isn't related to the current release...it's been an annoyance for a while. I create templates where the parent folder is the physical location of the site, subfolders with equipment/connection types, and the actual connections under each relevant connection subfolder. The default color I use for the folder and connection icon is forest green. This is the primary corporation color. However, I have two secondary companies which are separate from the primary company. I use gray and pink for each secondary company, respectively. Both secondary companies use the same primary company templates. I just need to modify the icon color to match the established color scheme. I use batch edit at the parent folder, edit entries (general settings), and override the color on the general blade. When I make this change, the color does change on all entries, but the folders remain forest green. I'm forced to manually update each folder to the correct color. While I understand this batch edit is technically for "entries", I don't see a way to override folder color as a batch edit process. I don't know if this is a bug or feature request.

In the SSH session, we have the problem that special characters, e.g., { [ ] }, only appear after typing them multiple times in the shell. This problem occurred with one of the recent updates.

Recently working with RDM when using Devolutions Hub became very annoying. I use Devolutions Hub Business - to share entries with the team. My Devolutions account is protected with a Yubikey security key. (JFYI - to log in to the Devolutions account I need only to provide the key, enter its pin, and touch the gold part of the key. The login page does not ask me to enter password, which is logical, given the passkey). On the other hand, in RDM entries expire after few hours, and it requires me to re-authenticate. But this time - the security key is not enough! I also need to provide Devolutions password! So it seems you assume my laptop is less trusted than a publicly available website, because to log in to the Devolutions website you don't require password. On yet another hand, you assume the Yubikey on my own machine is not secure enough that you need me to provide the password. My password is - of course - generated, so I don't remember it, every time I need to enter it, I have to launch my password manager, which is not running all the time for added security. Also, when I work offline , on networks with no access to the Internet - how can I reauthenticate? And the main question is - why ? I would like you to: Remove the need to authenticate to RDM using password when I have Yubikey paired. Yubikey is unbreakable when a basic computer hygiene is followed. Remove the need to re-authenticate from RDM every few hours . Or make it configurable. I can agree to re-authenticate every month , maybe. If other people want to provide their password every hour, so be it, but don't force me to waste time on this added chore, which doesn't add any security , really. Think about offline users with no access to the internet (either imposed by the customer or incidental), who need to use entries from the shared hub (or even personal hub). I need to be able to use my entries if I have them on my computer (after last successful sync) for as long as I want. If it's a week or a month with no Internet access, they must still work. Moreover, I need to be able to add new entries while offline . Thank you in advance. [image]

Hi Support Team, I have found a bug in Hyper-V dashboard session type. When configured Hyper-v host and enther this kind of session, i can see a list of virtual machines running on this host. The BUG is in filtering of this list. For example if I have 3 VMs all running, and want to connect enchanced session to second one (or execute some command - i.e. stop this VM), and I'm doing it without using filter (search text) option located in right upper corner - next to Auto-Refresh checkbox everuthing works fine. But if I use this search text field to filter out some VM - the same I was using without filter, filtered VM is the only one on the list. If i try to execute any command on this filtered VM (this VM became first one on the list) operation is made on first VM on the list, as it was without filtering. Summarizing: Have three VMs: vm1, vm2, vm3 use filter to show only vm2 Try to operate on this filtered VM (only VM2 is shown) - for example Start vm1 will be started because (probably because VM2 had ID = 1 in filtered list, but ID = 1 was used on not filtered list in background) This filter is useless in such scenario. For VMWare dashboard it works fine. Regards Marcin

Hello, It seems that if I sign out of a remote desktop session and move away from the tab to another session, at random the signout process will either take a long time or leave the tab black for a period of time. If I click back into that tab before it closes of its own accord, RDM freezes completely. After an End Task via Task Manager, RDM can be run again but is unstable until after a reboot. Cheers, Mark.

RDM Version 2025.3.28.0 Datasource: Devolutions Server 2025.3.12.0 Steps to Reproduce: Create password policy and configure "Include the following characters" and "Exclude the following characters [image] Select this Policy as Default policy in System settings. Create new Entry and use Generate to create a new Password [image] Expected Behavior: Password should match all criteria defined in the Policy. Actual Behavior: Only the criteria available in the Password policy setting within the entry are taken into account. [image]

Good morning, I've an issue with the clipboard. When I copy text containing accents from my local machine and paste it on the remote machine, the accents are removed and spaces are inserted between the lines (see attachment). Is there a configuration to be made or is there a problem? I am typing with an Italian keyboard. Could this be the cause of the problem and could I solve it with a simple configuration? Thank you very much! Have a nice day. [image]

The mouse over Tooltips are visible in the navigation window when trying to switch between different entries such as RDP or SSH or any other and are visible in the settings window as well. [image] I tried looking in the settings but don't see any option to disable Tooltips. Does anyone if there is any way to disable them through either program settings or through Registry somehow? Thanks.

I don't know if this is a widespread issue or not, but the app version is not fully visible (menu: help > about). Although it is a minor issue, I am reporting it anyway in the hope that it will be helpful. I am available to provide further information that may be useful in resolving the issue. [image]