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Beginning May 15, 2024, new certificates issued by Let's Encrypt will only be signed with a root certificate that is not included on Android 7 and earlier. Devolutions employs Let’s Encrypt certificates for its Devolutions account-related services, affected devices will show TLS connection errors. This change will not affect users on Android version 8 or later, since these versions trust the ISRG Root X1 certificate. If you are using Android 7 or earlier, we invite you to follow the steps in the following KB article to install the root certificate on your device to avoid connection issues. https://docs.devolutions.net/kb/remote-desktop-manager-mobile/android/troubleshooting-articles/TLS-connection-errors-rdm-android-7-lets-encrypt-certificates/

=== Remote Desktop Manager Beta 1.01 (May 27th 2015) === Features - Add/Edit RDP Connection - Microsoft SQL Server data source Bugs fixes - Fixed a crash that occurred if an RDP Session was launched and its display mode was set to external or embedded (note: the session will always be shown in embedded mode in Android) - Improved error handling when launching an RDP Session and other small fixes

Hello, I´m trying to configure the Remote Desktop Manager app for Android in the SOTI Managed App Config. My purpose is to create a configuration and share it with our devices. I created a test configuration on one device, exported it as rdm and rdd file and copied it to another device. I assigned a Managed App Config in Soti and tried different variations in the field “Datasource 1”, but when I start the app I got the message “An error has occurred”. What steps are required to use the Managed App Config? The article at https://docs.devolutions.net/rdm/kb/how-to-articles/mobile-device-management-configuration/?tab=android doesn´t help me. I can’t find the option mentioned there. Thank you very much for your help. [image]

We are running an application on a Microsoft Windows Server via RDP, the clients are running Android with thhe latest Devolutions Android App. Currently when the client mobile phone looses WIFI connection, we get a screen saying it can not connect to the server any more. The only option is an OK button. When you click this button you get back into the main menu where you can hit the play button and you will get re-connected to the RDP session (in case the WIFI became available in the meantime) My question is: is there a possibility to configure the app, so it would reconnect to the RDP server as soon as the WIFI connection gets re-established? We could not find anything in the documentation and were not able to find a correct setting in the app. We are only running this one application via RDP on this mobile phone, so it would be awesome if the user would have to initialize the first connection through a startscreen widget and after that not being bothered any more with the RDP client and connection issues. Any help appreciated!

Hello, I have a Samsung Galaxy S24 Ultra (Android 16, One UI 8.5), where RDM works without any issues. However, on my tablet, a Samsung Galaxy Tab S8 5G (SM-X706B, Android 16, One UI 8), I can no longer install updates. The Google Play Store displays the following message: "This app is no longer compatible with your device. Contact the developers for more info." What could be the problem with my tablet? I think it's just a mistake in the supported devices settings. Thank You

Hello, I'm using Remote Desktop Manager Mobile and I'm having trouble with the display and input settings. No matter what settings I try, I can't get the application to open in landscape mode by default and I also can't get a fully touch-based mode. I enabled the touch option but I still get a hybrid mode where the mouse cursor is present at the same time. When I force landscape mode, the session does not seem to switch to a true touch experience. I may be missing a setting but I can't find any option that controls this behavior. Is this expected behavior or is there a specific configuration required? If it is possible, could someone please provide the steps needed to: Open sessions in landscape mode by default Use touch input only without the mouse cursor Prevent the application from switching back to a mixed mouse/touch mode Any help would be appreciated. Thanks, Raphael

The Android app is so slow to start and I only have ONE RDP configured. Startups takes 5-6 seconds and all the splash screens do not help. Please improve this application. Thank you.

Hi, when RDM (on A13 Tablet) connects to my laptop, the login dialog shows text in the labels and fields as black rectangles -see attached image. [image] What do I need to do to get readable text in the dialog? All help gratefully received. C.

Hi, now with latest Android version I have problem, when I starting Remote Desktop Manager. Popup messages are 3 times with different ID: Unable to convert entry to connection. ID ................... Name: Authenticator App. Exception Devolutions.Cryptography.DevolutionsCryptoException:NativeError:InvalidMac Unable to convert entry to connection. ID ................... Name: Devolutions account validation Exception Devolutions.Cryptography.DevolutionsCryptoException:NativeError:InvalidMac Messages are longer, but screenshot is not possible. Datasource I have only one - Personal Cloud But then, when I click 6 times OK, everything is working Thank You

I use ssh and open byobu. " ".

My android app has updates, and all server list were removed. Lost everything. I tried to import it again from the Windows RDM App and got a an error that do not allow me to use the android app. I have tried different exports RDM, XML and RDD. Any idea? It is an useless app since I do not have any server in the list. Am I doing something wrong? [image]

Hi Team, before updating the App all are fine. Now, if would ad a Data source or change them, the App crashes permanently.

Hi, I am experiencing this again and again. When signing in i get this page saying Log in to Continue, but there is no way to proceed and i am unable to login. How do i resolve this? [image] Thank you for any tips on this.

Samsung Galaxy S23, Android 14 SSH terminal does not allow copy and paste text with the bluetooth mouse or with touch screen. I tried to select text - no effect at all.

Hello, we are using a software application via RDP that includes an on-screen numeric keypad. When attempting to enter numbers quickly (e.g., typing “123”), the input becomes “333”. It looks as if the last touch position is being reused for multiple inputs. This behavior affects not only the keypad but all buttons in the software, although it is most noticeable on the keypad. If I pause for roughly half a second between taps, each number is recognized correctly. Entering numbers using the Android keyboard works instantly without any delay. The issue also does not occur when using Microsoft RDP, so it does not appear to be related to general latency. I have already tried adjusting the long-press delay (both higher and lower), but the problem persists. Could you advise on how to resolve this behavior? Thank you!

Hi. I want to configure the Remote Desktop Manager app so that when I click on a text field in RDP, the keyboard automatically appears. Currently, to activate the keyboard, I must necessarily click on its icon. Any ideas? Ty

Hello, i encounter a bug i encountered 3 months back aswell, it got fixed back then but it seems it is back in a later version. It is about the vnc sessions doesnt want to open & the button doesnt do anything either. Its about v2025.3.3.2 of rdm where this issue exists. Old thread where i earlier reported the same issue in the old release months back https://forum.devolutions.net/topics/51523/vnc-sessions-doesnt-open#223426

Hello, since i updated the app there is no open session button for the vnc ones. After i switch to the sessions tab and switch back the button comes back but it doesnt do anything. Any help to fix this issue is welcome.

We are testing RDM via mdm (intune) on 2 Samsung A11+ tablet) for use. The test users are connecting via VNC to a couple of remote locations to monitor some equipment. They are complaining about short battery life, and granted, the particular tablet isn't fantastic in that regard, it still should be better than they experience. We already use this tablet for another department, who uses it in the same way, but they do not use RDM. I was looking for any suggestions to help reduce the power usage in RDM if possible

I updated the version, the connection problem disappeared, and 2 new ones appeared. How can I take a screenshot in the program to show? And then he writes to me that it is impossible to make them in this window.

I installed version 2025.2.2.2 via Google Play and when connecting to any server, the following happens: a black screen and a blue stripe at the bottom. If I turn off landscape mode, everything works fine.

Hello, On Android after having connected to RDP host, sometimes I will open the Recents screen to switch to apps and then switch back to RDM. In this case, even if the process would take only 3-5 seconds, RDM will still freeze the desktop to reconnect to the host and may ask for login credentials again. Is there any option for me to keep the RDP connection alive when RDM is in background so that the workflow is not disrupted when I switch back and forth between apps? Thank you and Regards,

Hi, I’m using Remote Desktop Manager on my Xiaomi Pad 7 and I’ve noticed two issues: Trackpad Scrolling I’m connecting my tablet with the Xiaomi Pad 7 Focus Keyboard (physical keyboard with trackpad). Overall, the trackpad works well, but the two-finger scrolling isn’t very smooth. Interestingly, when I use two-finger scrolling directly on the screen, it’s smooth and responsive. Windows Hotkeys I’m also facing an issue with Windows hotkeys. For example, I can’t use Alt + Tab to switch apps in Windows, because the shortcut is intercepted by the tablet itself. I read a support article suggesting that using the tablet in Workstation Mode (similar to Samsung DeX Mode) could solve this problem, but I’m not sure if I’ve missed an existing fix. Could you let me know if there are already solutions or settings I should adjust for these two issues? Thanks in advance for your help!

Hello, I am attempting to deploy rdm to a few devices for testing via Intune and I am running into an issue where in touchscreen mode or otherwise the clicks are being registered as a long press. Utilizing the unified long press delay setting, I have been able to alleviate the issue. I have used an app configuration profile in order to set the long press delay to 500ms, among other settings. The only setting I cannot get to apply is the unified long press delay. Can you verify that the key name is correct? If not, what should it be? I used the gui to select my config options, but since it doesn't work I looked into the JSON data. "key" : "unified_long_press_delay" , "valueInteger" : 500 The other unified settings have worked, so this is odd.

Hi everyone, I’ve started using Stag VPN on my Android and desktop devices to secure my internet activity, especially while managing remote sessions. However, I’m curious—could a VPN interfere with Remote Desktop Manager connectivity, or are there any known issues with performance or authentication when a VPN is active? Would love to hear from others who’ve tried using RDM while connected through a VPN. Any tips or warnings? Thanks!