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Remote Desktop Manager

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Notice: Upcoming Let's Encrypt change impacting Android 7 and earlier

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Feature Request

Feature request forum for Remote Desktop Manager Android

Recent Posts

Frederick Simard

Published 8 days ago

Connection dialog problem...

Hello, I'm glad to hear that it worked! After validating the configuration, it turns out that Software GDI was not related to the issue. The actual fix was disabling the Persistent Bitmap Caching option. If you encounter any other issues in the future, you can also try enabling the Optimize for XRDP option, which is available below the Host field. Best Regards, Frederick Simard

Published 8 days ago

Connection dialog problem...

Hi, unchecking the 'Persistent Bitmap Caching' has fixed this rendering problem. Thanks for researching this for us. Regards, C.

Frederick Simard

Published 9 days ago

Connection dialog problem...

Hello, Thank you for reporting this issue. We are currently investigating it, and we found the following thread, which appears to closely match the behavior you're experiencing: https://github.com/FreeRDP/FreeRDP/issues/3863 According to that discussion, enabling SoftwareGDI appears to resolve the issue. At the moment, however, RDM does not expose an option to enable this setting. We'll be running some tests today to determine whether we can add support for this option in RDM. In the meantime, you could also try disabling "Persistent Bitmap Caching", as it may help. You can find this option in the RDP entry settings. Click "Show all properties", then go to the "Experience" tab and uncheck "Persistent Bitmap Caching". Best Regards, Frederick Simard

Published 10 days ago

Connection dialog problem...

Hi, when RDM (on A13 Tablet) connects to my laptop, the login dialog shows text in the labels and fields as black rectangles -see attached image. [image] What do I need to do to get readable text in the dialog? All help gratefully received. C.

devolutions-automation

Published 13 days ago

Remote Desktop Manager Android Version 2026.2.2.3 (July 29, 2026)

IMPROVEMENTS Added an "MFA Verified" indicator to the PAM check-out approval dialog Editing a Hub data source no longer signs you out unless the host was actually changed FIXES Fixed a layout issue that occurred in landscape mode when adding an entry on some devices Fixed a rare corrupted app installation state that could cause a DevolutionsCryptoException Fixed an error that prevented some users from submitting support tickets Fixed an issue where changing accounts during onboarding caused the app to log in again automatically Fixed folder creation in the Amazon S3 file explorer for MinIO and other strict S3-compatible endpoints, as well as errors caused by the AWS SDK returning null collections, such as when opening empty buckets

devolutions-automation

Published a month ago

Version 2026.2.1.6 (July 8, 2026)

IMPROVEMENTS Added a new option in workspace settings to use Devolutions Cloud performance optimizations Added support for custom HTML control identifiers for iDRAC autofill username and password fields Copy, Paste, and Cut buttons have been removed from terminal sessions, as they had no purpose there Improved some error prompts to show additional details Restored access to the RDP logs when using an XML data source. Users can now go into the Help and Support section and view the RDP logs there SSH key information can now be shared with Devolutions Send from the entry overview FIXES Fixed a 404 error that occurred when sending a temporary access request to all approvers in a Cloud workspace Fixed a crash that could occur when viewing an entry's password history in a Cloud workspace Fixed a potential crash that could occur when scanning the network Fixed a potential crash when scrolling through specific lists Fixed an issue where "Open SFTP" did not work in SSH sessions Fixed an issue where Private Storage Explorer windows were too small Fixed an issue where restoring backups did not work for Cloud workspaces Fixed an issue where some credential source modes were not translated Fixed an issue where the "Import" button did not appear during the network scan process Fixed an issue where the Dashboard's Open button created a new session instead of resuming one that was already open Fixed an issue where the password generator did not apply the default password settings defined by the workspace Fixed some access rights inconsistencies across platforms

Published 2 months ago

Two feature requests for Touch Mode

Hi, Thank you for your feedback. Tickets have been created for both issues. Please note that we cannot provide a timeline for their implementation. Best Regards,

Feature Request

Published 2 months ago

Two feature requests for Touch Mode

I have two feature requests when using touch mode on Android. I'm attaching videos of both items. 1) When zoomed in on the screen, double tapping and dragging a file (or any object) doesn't scroll the screen as the object is moved around near the edges. This means it's impossible to drag to an area that is off the screen. When using mouse mode, the screen automatically moves as I'm dragging the file around, but in touch mode it doesn't. 2) When using two fingers to scroll up and down, the screen scrolls whatever had focus last. For example, if I'm in Outlook and click on the body of a message and then try to scroll with my fingers over the the email list, the message body scrolls instead. I have to click into the email list in order for the email list to scroll. It would be much nicer if whatever was below my fingers scrolled instead. This is how other remote desktop applications work along with Microsoft Windows itself. Thanks, Rich

Feature Request

Published 2 months ago

Unable to convert entry to connection

Okay, thanks. Deleted.

Yevgeniy Shmygun

Published 2 months ago

Unable to convert entry to connection

Hello raskatomas , It is an entries that have been saved in Devolutions Password Manager (previously Devolutions Workspace) in Authenticator section. In previous versions, there was a migration that have failed. It is now fixed and you should still be able to see your authenticator entries in the Devolutions Password Manager app. This said, it is safe to delete those entries. Best regards,

Published 2 months ago

Unable to convert entry to connection

Yes, I found it in my User vault. It can't be revert (Fix button). This record was created two years ago. What's stored in it? Can I just delete it? Thank you [image]

Maxime Brousseau

Published 2 months ago

Unable to convert entry to connection

Hello, Thank you for the screenshot of the version history. What do you mean by "whether this entry was originally created"? What entry? Do you have an entry named "Devolutions Account Validation" in your Hub personal? Based on the error message you provided, this entry appears to be involved in the issue. If such an entry exists, could you tell us its entry type and provide any additional non-sensitive information about it? Also, the Health Check button is not available on the Devolutions Force website. It is available from your Devolutions Hub web portal. If you locate the Devolutions Account Validation entry there, you should be able to run a Health Check on it and share the results with us. [image] Best regards,

Published 2 months ago

Unable to convert entry to connection

Hello, what you mean with "whether this entry was originally created"? What entry? I use RDM +- 10 years. At beginning with (Datasource) file on Google Drive and then with Personal Hub. Last week first time problem on Android and today too on Computer. Healt check Button is only accessible from Devolutions Force web site? I think, I do not have access with my Devolutions Account. When I clicked to login with Devolutions Account - nothing happened. Version history: [image] Thank you

Maxime Brousseau

Published 2 months ago

Unable to convert entry to connection

Hello, After further investigation, the issue appears to be related to your Devolutions Account Validation entry. Do you remember whether this entry was originally created in RDM Android , RDM Windows , or through the web interface ? As a first troubleshooting step, could you run a Health Check on this entry from the web interface and let us know if any issues are reported? [image] Best regards,

Maxime Brousseau

Published 2 months ago

Unable to convert entry to connection

Hello, Thank you for the additional information. Are you experiencing the same issue when accessing your Hub Personal (Devolutions Cloud) through a web browser? Could you also send us the update history from RDM Android? This information may help us reproduce and investigate the issue. You can find it by opening the About page in the application and tapping Update History . If you need to take screenshots within the RDM Android app, you can temporarily disable screen capture protection by going to Settings → Security and Privacy → Protect data from screen capture . Best regards,

Published 2 months ago

Unable to convert entry to connection

I have Version 2026.2.0.17 on Android, on PC 2026.2.7.0. Today I have same Messages on PC (I changed ID bellow): --------------------------- Remote Desktop Manager --------------------------- Unable to convert entry to connection. ID: xxxxxxxx. Name: Devolutions account validation. Exception: Devolutions.Cryptography.DevolutionsCryptoException: NativeError : InvalidMac ===Original Message=== Exception of type 'Devolutions.Cryptography.DevolutionsCryptoException' was thrown. ===Original StackTrace=== at Devolutions.Cryptography.Utils.HandleError(Int64 errorCode) at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToCommonConnection(Guid dataSourceID, Guid repositoryID, Entry entry) at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.ConvertEntryToConnection(Guid dataSourceID, Guid repositoryID, Entry entry, Dictionary`2 entries) at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.GetConnections(ConnectionEngine engine, Guid dataSourceID, Guid repositoryID, Guid dataSourceVerison, Int64 repositoryVersion)` --------------------------- Close ---------------------------

devolutions-automation

Published 2 months ago

Version 2026.2.0.17 (June 5, 2026)

FIXES Fixed a crash affecting Android 9 and 10 devices

Maxime Brousseau

Published 2 months ago

Unable to convert entry to connection

Hello, Thank you for reporting this issue, and I’m sorry for the inconvenience. We are currently in the process of rolling out version 2026.2.0, but it is not yet available to all users. Could you please verify which version of Remote Desktop Manager you are using? You can find this information by opening the application and navigating to About. Best regards,

Published 2 months ago

Unable to convert entry to connection

I think, published Android version is not compatible with Personal Cloud Hub.

Published 2 months ago

Unable to convert entry to connection

Hi, now with latest Android version I have problem, when I starting Remote Desktop Manager. Popup messages are 3 times with different ID: Unable to convert entry to connection. ID ................... Name: Authenticator App. Exception Devolutions.Cryptography.DevolutionsCryptoException:NativeError:InvalidMac Unable to convert entry to connection. ID ................... Name: Devolutions account validation Exception Devolutions.Cryptography.DevolutionsCryptoException:NativeError:InvalidMac Messages are longer, but screenshot is not possible. Datasource I have only one - Personal Cloud But then, when I click 6 times OK, everything is working Thank You

External resources

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