Two feature requests for Touch Mode
1 vote
I have two feature requests when using touch mode on Android. I'm attaching videos of both items.
1) When zoomed in on the screen, double tapping and dragging a file (or any object) doesn't scroll the screen as the object is moved around near the edges. This means it's impossible to drag to an area that is off the screen. When using mouse mode, the screen automatically moves as I'm dragging the file around, but in touch mode it doesn't.
2) When using two fingers to scroll up and down, the screen scrolls whatever had focus last. For example, if I'm in Outlook and click on the body of a message and then try to scroll with my fingers over the the email list, the message body scrolls instead. I have to click into the email list in order for the email list to scroll. It would be much nicer if whatever was below my fingers scrolled instead. This is how other remote desktop applications work along with Microsoft Windows itself.
Thanks,
Rich
All Comments (11)
Hi,
Thank you for your feedback. Tickets have been created for both issues.
Please note that we cannot provide a timeline for their implementation.
Best Regards,
Nicolas Dufour
Hello,
Thank you for being so patient!
I'm pleased to inform you that a new version of RDM Android (2026.3.0.21) has been released, featuring the fix for your issue.
Note that the version might not appear in the store directly. If it doesn't, it will be available in the next few days.
Please let us know if this works or if you encounter any issues.
Best regards,
Maxim Robert
I just tested the latest version (2026.3.0.21) and neither of these two items have been implemented.
Rich
Hello,
For scrolling, you can enable the new touch mode by tapping the three vertical dots on the toolbar, then going to Session Settings > Interactive Method and disabling Legacy Touch Mode. Once you've done this, reconnect to your remote session. Please note that this feature is currently experimental.
Here's a quick guide explaining how the new touch mode works compared to the legacy touch mode:
When you pinch with your fingers to zoom in or out, the zoom is no longer performed on the client side. Instead, the gesture is sent to the remote session, similar to using a Windows laptop with a touchscreen.
If you want to zoom locally instead, look at the bottom-right corner of the screen. You'll see a button with an arrow pointing to the left. Tapping it will open a small "map" of the remote session. To zoom locally, place one finger on the map and another finger anywhere else on the screen, then perform a pinch gesture.
You can navigate around the zoomed-in view by dragging your finger across the map. In the top-left corner of the map, you'll find a small handle that you can use to move the map anywhere on the screen so that it doesn't obstruct your content.
You can also drag the map toward any edge of the screen to collapse it back into an arrow button and position it wherever you prefer.
As for your first point (When zoomed in on the screen, double-tapping and dragging a file (or any object) doesn't scroll the screen as the object is moved near the edges.), this functionality should be available in our upcoming release. It will work in both touch modes (legacy and non-legacy).
Best Regards,
Frederick Simard
Thanks, but I don't see an option to disable Legacy touch mode . I only see a Legacy keyboard mode.
Rich