Landscape mode and touch mode not working as default on Remote Desktop Manager Mobile
Landscape mode and touch mode not working as default on Remote Desktop Manager Mobile
Hello,
I'm using Remote Desktop Manager Mobile and I'm having trouble with the display and input settings.
No matter what settings I try, I can't get the application to open in landscape mode by default and I also can't get a fully touch-based mode.
I enabled the touch option but I still get a hybrid mode where the mouse cursor is present at the same time. When I force landscape mode, the session does not seem to switch to a true touch experience.
I may be missing a setting but I can't find any option that controls this behavior.
Is this expected behavior or is there a specific configuration required?
If it is possible, could someone please provide the steps needed to:
Open sessions in landscape mode by default
Use touch input only without the mouse cursor
Prevent the application from switching back to a mixed mouse/touch mode
Any help would be appreciated.
Thanks,
Raphael
All Comments (4)
Hello,
Enabling "Always open the session in landscape mode" should automatically switch the session to landscape mode, and enabling "Use touchpad mode by default" should indeed set the touch mode to touchpad mode instead of mouse mode.
There might be an issue with these settings. We will investigate and get back to you as soon as possible.
Best regards,
Frederick Simard
Hello,
Enabling "Always open the session in landscape mode" should automatically switch the session to landscape mode, and enabling "Use touchpad mode by default" should indeed set the touch mode to touchpad mode instead of mouse mode.
There might be an issue with these settings. We will investigate and get back to you as soon as possible.
Best regards,
Frederick Simard
When both options are enabled, the session does start in landscape mode, but I still get the mouse cursor.
What I'm looking for is a full touch experience without the mouse pointer, similar to a touchpad/tablet mode.
Is there a setting to force touch input only and completely disable the mouse cursor?
Thanks,
Hello,
We have investigated the issue and, as I mentioned earlier, the options you have combined should do exactly what you want. However, they are currently not working as expected, which is why you are not seeing the desired behavior at the moment. We have identified a solution, and the fix should hopefully be released within the next two weeks.
Best Regards,
Frederick Simard
Hello,
Thank you for your patience while our team looked into the issue you reported.
I'm happy to let you know that the latest version of Remote Desktop Manager for Android (2026.3.1.3) includes a fix for this problem.
Please note that this version is being released gradually (phased rollout), so it may not be displayed in Google Play right away. As soon as you see the new version available, please install it.
Once you have installed the update, could you please test it in your environment and confirm that everything now works as expected? If the issue persists or if you notice anything unusual related to the same original problem, just reply to this message with a few details, and we will be glad to look into it further.
Thank you for your collaboration.
Best regards,
Maxim Robert