Touch input delay / input buffering
Hello,
we are using a software application via RDP that includes an on-screen numeric keypad. When attempting to enter numbers quickly (e.g., typing “123”), the input becomes “333”. It looks as if the last touch position is being reused for multiple inputs. This behavior affects not only the keypad but all buttons in the software, although it is most noticeable on the keypad.
If I pause for roughly half a second between taps, each number is recognized correctly. Entering numbers using the Android keyboard works instantly without any delay. The issue also does not occur when using Microsoft RDP, so it does not appear to be related to general latency.
I have already tried adjusting the long-press delay (both higher and lower), but the problem persists.
Could you advise on how to resolve this behavior?
Thank you!
All Comments (3)
Hello,
We were able to reproduce the issue when using touch mode.
We will create a ticket for this bug and get back to you as soon as possible.
Best Regards,
Frederick Simard
Hello Frederick,
is there any estimate on when this will be fixed?
Thank you.
Best Regards,
Toni
Hello,
We worked on this last week, and it will be entering the testing phase next week. Since the changes required to fix the issue affect core, critical parts of the gesture system, we want to ensure that nothing else is impacted in the process.
We will need to perform thorough testing, so providing an accurate estimate is difficult at this time.
Best Regards,
Frederick Simard