Earthrise

This is ridiculous! Can you at least confirm that the new database version from 2026.3.5.0 is fully compatible with 2026.2.19.0?

Same problem here, I am speechless right now. How can you put something like that out for production?! Sorting priority on folders is also not working anymore.

I need to bring this up again. Where exactly can I change the folder type? I can't find it in the batch edit options. I use Advanced Search, select multiple folders and then I go to "Edit > Batch edit > Genral settings" but there is no option to change the folder type.

We are hoping to release this version in 1-2 weeks, depending on how QA testing goes.

That's good to know, since this problem is extremely annoying for us, thanks!

Well, if using an external browser was a viable solution for us, we would have done it that way long ago. Is it perhaps possible to just open the log viewer in a new window?

Edit:

Opening the firewalls externally in general would be really annoying, but opening just the log viewer in a new window would be ok. Not great, but ok. Even mRemote can do this, so it should be possible, right?

In previous versions of RDM it worked if you just clicked the link again while the empty tab was still open. In that case, the log-viewer was loaded in the previously emtpy tab. Now, with the latest RDM version, clicking the link again just opens another empty tab.

Hello,

the log- viewer from our Sophos Firewalls is not shown with any embedded browser. In an external browser, a new window is opend to show the log-viewer. In the embedded browser, a new empty tab is opened with "about:blank" in the address bar and that's it. Would be great if you could fix this, since it is very annoying to have to re-open the firewalls in an external browser every time you need to check a log, which happens very often.

The problem is solved with this update, however, I still got no answer how to determine what entries have been altered by this?

The entry history works, but how can I tell which entries have been been altered that way? It seems impossible to search for custom field names? If I use the Advanced search and search for Custom Field name "Custom #1" I get back a lot of items that don't have that name set as a custom name (yet, until someone changes it and the now still present names get lost). Also reverting back isn't an easy solution, since those items were initially changed for a reason. If someone changed e. g. a password and the custom field names got lost in this process, then I can't just simply restore the item from history, since that way the intended changes get lost. Unless it is possible to restore just single fields from a history entry and keep the rest, this is useless for us.

Also we are working a lot with the duplicate function. All custom field names in duplicates are changed to defaults upon creation, therefore they dont even have a history entry with the custom field names included.

We are now practically unable to edit a single entry without writing every custom field name again before every single change, which is basically impossible for us to handle.

Did some more testing. As soon as I edit an entry with custom field names, all of them on that entry are gone! It's enough to just open the entry and then save it. This is ridiculous, a software that is altering our data on it's own that easily is a big no go!

Version is 2023.2.9.0 64-bi with SQL Database. I need an option to search for custom field names ASAP, since I have no other option to find our what got deleted by this bug!

How can I search for custom field names? Seems impossible? I don't see another way to find out what names got deleted by your software.

Hello,

When I edit an entry with custom field names, they are simply reset to default after saving. The same is true when I duplicate an entry with custom field names, the duplicate then has only the default names (Custom #1, Custom #2, etc.). This is a serious bug that has destroyed some of our data! How on earth got this unnoticed to production?!

Hello,

that fixed the problem, thank you!

The images were added with database authenticated admin account.

We use integrated windows authentication, RDM version is the newest available (2023.1.13.0 64-bit).

As soon as I change an account from User to Administrator, the images show up. Something isn't working correct.

Data source is SQL Server. Even if I grant Management for Images to everyone, they won't show up for the users.

If I open the "Global" settings with a user, it is empty:

If I do the same with an Administrator, all images are visible. I don't want users to manage the images, but to be able to see and use them.

Hello,

i've imported our custom images with the new option under "Administration > Images", since they are not selectable through the "Custom" menu anymore. They show up for admin users, but not for anyone else. Is there anything I can do to fix that, or is this a bug?

Hello,

when I upload an attachment, the filename in RDM is the actual full path to the file e.g. filename = "C:\DATA\Banking\here\is\some\important\file.pdf", which looks terrible.

Files that were uploaded in the past have just the actual filename as filename e.g. filename = "file.pdf".

Why was this changed and why can't we change the filename back to something normal?

The issue is back. We have RDM installed on a Windows 2019 Terminal Server and I have it installed locally on my machine. On the TS the tabs do not work, locally everything is fine. I copied my local "Devolutions\RemoteDesktopManager" Folder to my TS profile to make sure I got the same settings, but the issue persists. Both installations are verison 2022.3.31.0 64-bit.

If you click a link, it looks like this and the page just hangs. On my local machine the same page with the same tab and the same config is loading fine.

No, it's all internal websites, but the problem just vanished today, can't imagine why though.

We use the latest version, data source is MS SQL Server.

Hello,

if we click any link in embedded chrome that is opening a new window, the whole website starts to hang and no tab is opened. I don't know at which version this started.