Users unable to see global images

Hello,

What data source type are you connected to?

The global images should be available in the Global section for non-admin users like the following screen capture when editing an entry. Please click on the entry's icon and head over to Global.



Let us know if that helps.

Best regards,

Hello,

If you want the users to manage the Global Images from the Administration menu, then you need to set the Global images permission in Administration - System Permissions - Management.



Best regards,

If I open the "Global" settings with a user, it is empty:


If I do the same with an Administrator, all images are visible. I don't want users to manage the images, but to be able to see and use them.

Data source is SQL Server. Even if I grant Management for Images to everyone, they won't show up for the users.

As soon as I change an account from User to Administrator, the images show up. Something isn't working correct.

Hello,

On a SQL data source with RDM 2023.1.13, I cannot reproduce this behaviour.

What RDM version are you using?

What authentication type they use to connect on the SQL data source? Are they connect using a database account, using Integrated Security or Custom (Devolutions)?

Best regards,

We use integrated windows authentication, RDM version is the newest available (2023.1.13.0 64-bit).

The images were added with database authenticated admin account.

Hello,

Thank you for the information.

We will try to reproduce this behaviour and we will keep you posted.

Thank you for your patience.

Best regards,

Hello,

Our QA team was able to reproduce the issue. A ticket has been submitted to the engineering team.

Once a fix will be available, we will post it here.

Thank you for your patience.

Best regards,

Hello,

The new RDM version 2023.1.15 contains the fix to allow non-admin users to see the global images.

Let us know if that works on your end.

Best regards,

Hello,

that fixed the problem, thank you!