Martin_

Looking forward to that!

Yes, that makes sense. This started occurring after the office closed and we switched to telecommute due to COVID19. At that point, all the users has been instructed to install Wayk Now. Likely not as a service on their end.

Thanks for that explanation.

Thanks for the quick reply. I wasn't aware of the chat log on the remote pc.

Thanks!

The forum subscriptions in my profile are now in alphabetical order with no way to make them chronological. I don't recall each name of what thread I posted in - possible to have sort by date?

I've noticed when using Wayk Now with the prompt for permission option that anything requiring admin privileges causes Wayk Now to become non-responsive. Is Wayk Now mimicking the permissions of the remote user? Is the connection running under there account, and therefore not using my admin privileges? Possible to see the password prompt for admin credentials in Windows while using Wayk Now, so I don't have to re-connect using SRD?

Not sure if bug or feature, but would there be a way to save or at least allow the user to see the chat window after a Wayk Now session has been closed? Right now it disappears upon disconnect. Sometimes I like to leave instructions on a users desktop but I cannot do this.

When logging into my Devolutions account from RDM, this is what I see:

I would like the ability to pin/un-pin/rearrange the entries here. It would be nice to pin custom scripts, certain mgmt tools to this area.

I think I figured out what it is.

There is a bug with Symantec Endpoint Protection where the system service doesn't always start up after a reboot, and must be manually started. When Symantec is down, and since it overrides system policies, RDP connections are totally blocked by default. I access the server with remote management tools, flip the service on, then I can RDP in.

I believe that RDM pings the machine, gets a reply, attempts to connect, then is getting denied and terminating the connection.

Edit: Confirmed. When rebooting a server after patching it, and the server is applying the updates immediately prior to the reboot while still being online, selecting 'connect when available' has the same results.

I'd like to request a feature in which an RDP entry, for example, can be opened in the desired pane when RDM is split into multiple panes. For instance, I have RDM split into two halves. I'd like to open an RDP entry in the desired 'half' via a right-click>open with parameters option.

I just wanted to let you guys know this is still occurring in 2020.1.10.0. In case the fix was supposed to land in that version.

I got video of it! It's a long one, but it shows the 'connect when available' feature repeatedly timing out and being restarted by me. I've sent it via the FileDrop!

For as long as I've been using this feature it always timed out after maybe a minute. It will say 'waiting...' then eventually time out. I never played that close attention to it because I thought that was by design, and it was kind of useless for me as particular servers can take a half hour or more to reboot if big patches are going through, hardware changes to the VM hosts, etc. If that's a bug, that would make more sense. Effectively, the button was exactly the same as the other button that just said 'connect'. It only attempted to connect for a slightly longer period of time if it was offline, but again - this was only for a short duration. My request to extend this time was born from that.

If the 'connect when available' only works when the machine responds to ping, then what is the difference between that button and the button that says 'connect' only?

I don't think its clear what I'm asking for. I'm asking for the 'connect when available' button to continue pinging the machine for an extended period of time. What would be the point of it requiring a echo reply if it's already online? The purpose of this request is to connect machines after they are offline for extended periods, such as for patching or similar.

Sure. Here's a screenshot of what I see in the downloads window of the latest version of Firefox. I'll email this as well.

Here's the result in Windows Explorer:

Version 2020.1.0 hangs indefinitely at the splash screen. I have to repeatedly force-kill and re-open the app for it to eventually let me past the biometric confirmation / splash screen. It also seems to have erased an entry I had in there, thus blocking me from a very important administrator account. I had it backed up with the cloud sync functionality but...its gone. This app isn't ready.

'Connect When Available / Waiting for host...' times out after a period of time; not sure how long or why. I'm just trying to stop, or extend that time.

What I'm looking for, and I'm not sure if this is what you meant, is like so - an opened tab which has lost its connection (via reboot, etc). Once looking at the below image, I select 'Connect When Available'. This will make the session attempt to re-connect for a finite time. Is it possible to extend that time? A use case is windows patches that take a very long time, or similarly, a rebooting physical VM host.

That was fast. Does this option delay the initial attempt to re-connect, or does it repeatedly try up to the defined length of time?

I noticed for groups of website entries, there is no batch edit option for 'General Settings' like in other entries. I wish to batch edit the 'user interface' sub-menu so that I can add inheritance to all the entries for tab group and color.

Here's what I would normally see:

Here's what I see when batch editing website entries:

Thanks James!

One more video sent. I know it's a lot but it is hard to capture over recording so I'm trying to provide as much evidence as possible.

I reproduced all the issues on my laptop after upgrading from 2020.1.7.0 to 2020.1.9.0. I uploaded both a lengthy video showing RDM going kind of berserk, as well as sent in a bunch of trace logs from the profiler. Hard to show when it's freezing, so I tried to shake the mouse when it did to indicate.

Is this possible? Would be nice to select all the tabs I am moving to other half of screen at once.