downloading invoices/pdfs from cloud account

Disabled

Published 6 years ago

I noticed that invoice downloads from the Devo Customer Portal>My Invoices page do not have a file extension. They download as unknown files, and are unreadable until I add the '.pdf' extension manually.

All Comments (4)

Jeff Dagenais

Published 6 years ago

Hello,

I opened a ticket to our engineering department regarding this.
The ticket number is LSTS-915.

Best regards,

Jeff Dagenais

James Lafleur

Published 6 years ago

Hello,

We are currently unable to reproduce this issue on our end. For this reason, I have to ask if you still experience this issue.
If so, could you please send an email to ticket@devolutions.net on that matter? We will then be able to further troubleshoot this issue with you.

Best regards,

James Lafleur

Martin_

Published 6 years ago

Sure. Here's a screenshot of what I see in the downloads window of the latest version of Firefox. I'll email this as well.

Here's the result in Windows Explorer:

James Lafleur

Published 6 years ago

Hello Martin,

We will pursue the troubleshooting on our ticket and update this forum topic on a solution have been found.

Best regards,

James Lafleur