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Hello,

Devolutions Password Server is required to use AD groups as a Role.

Are you connected on a Devolutions Password Server data source? If so, what version are you using?

What RDM are you using?

Best regards,



Érica Poirier

Customers that use Devolutions Password Server are provided free remote sessions for performing upgrades. Please send a request to the Devolutions Service Desk to get the process started.

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Clock1 hr Forum I am trying and I need your help

I tried OpenVPN 2.4.6 with the ovpn configuration of one firewall (which I know has overcome the incompatibility issue with OpenVPN 2.4.x) but remains the problem I reported in this thread:
Cattura

Clock10 hrs Forum Too fast for OpenVPN add-on

This is the my latest configuration: https://forum.devolutions.net/messages.aspx?TopicID=30642#post122920

Anyway, I'm using OpenVPN 2.3.18-I602 for an incompatibility issue with the ovpn configuration released by various firewalls...let me try using the new one...

PS: in this version there isn't Save Password option

Clock11 hrs Forum Too fast for OpenVPN add-on

As previous people said.. it's working on my android 8.0 mobile..

Regards,

andru

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Clock13 hrs Forum Remote Desktop Manager App on Android 8.1

if i have a folder and i want every session in it to be with a message prompt, i don't have the option for it

if i edit a single session, no problem. i have the "events" tab and i can edit the message prompt before connect

but i can't do that for an entire folder, the same way i can do for vpn, but not for events

thank you

Clock21 hrs Forum apply message prompt to entire folder

When i'm trying connect to my vds thourgh ssh\proxy tunnel always appears this:
image
After 2 timeouts message closes. And no tunnel works. Why it wait for the vpn? What i have to do to solve this problem?

image
image
image
image
(the same settings while testing with ssh tunnel)
What i've done wrong? Plz help me.

Clock1 day Forum While SSH\Proxy tunneling appears "RDM is now waiting for the VPN"

We did a lot of testing and went for www.helpspot.com it is very simple, but can master a log of things. We have it on site but it's the same price if it's hosted. It has a Zapier integration and a great API. We are using it for 5 years now, and are still very happy.

Clock1 day Forum Helpdesk / Ticket System

Now I start thank you very much

Clock1 day Forum Setup.RemoteDesktopManager.14.0.6.0 no run windows10 v1803

Not yet. Do you have a suggestion?

Regards

David Hervieux

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Clock1 day Forum Helpdesk / Ticket System

The news letter indicated that WaykNow 3.0 was RTM, is this the case and should we switch over to the release version & validate it?

Clock1 day Forum CTL-ALT-DEL on server core freezes at logonui.exe, requires disconnect / reconnect to use

Hello people,

I am trying to provide a small group of users more security permissions in Devolutions RDM, lets call them key users. Thinks that they should be able to do are among other import items and add item in Root of a repository/data source.

I have added an Active Directory security group in RDM and tried setting the needed permissions in Role Management screen, Root (Settings) screen and Data Source Permissions. No mater what I set, a user is not able to import or create new items in the root. The only way to add items to root is to promote a user to Administrator privileges.

Also, I was wondering why are there so many places where I can change the permissions for the same item? It's possible to set the same settings in 3 different places.

Thanks in advance!

Clock1 day Forum I am trying and I need your help

What version are you running?

The UserInfo table is an RDM table that gets deleted (actually split into two tables then deleted) when you upgrade to v14.0.x. Once that is done any version prior to v14 will fail.

If in workbench the field DatabaseVersion is higher than 122 then v14 has been installed and the database upgraded. Try running the latest v14 build and all should be ok

Stefane Lavergne

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Clock2 days Forum Table 'XXXX.UserInfo' doesn't exist

My RDM instance has been working, but the last time i was using RDM was yesterday, but today when i open RDM i get this error.


MySql.Data.MySqlClient.MySqlException (0x80004005): Table 'hpuRDMmysql.UserInfo' doesn't exist
at MySql.Data.MySqlClient.MySqlStream.ReadPacket()
at MySql.Data.MySqlClient.NativeDriver.GetResult(Int32& affectedRow, Int64& insertedId)
at MySql.Data.MySqlClient.Driver.NextResult(Int32 statementId, Boolean force)
at MySql.Data.MySqlClient.MySqlDataReader.NextResult()
at MySql.Data.MySqlClient.MySqlCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)
at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet)
at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData(String sql, IDbDataParameter[] parameters)
at Devolutions.RemoteDesktopManager.Business.DataSources.MySQLSecuritySubDataSource.GetUser()
at Devolutions.RemoteDesktopManager.Managers.SecurityManager.LoadSecurity(BaseConnectionDataSource dataSource)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ca4799bebd8b706f34eea94a778843b55(BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781, Boolean cfe205b02d73750f8fd14d199343fe545)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections(BaseConnectionDataSource dataSource)


Not sure, what has happened.

When i connect with mysql workbench to the mysql database, i see the username i connect with listed in users and privlieges.

Clock2 days Forum Table 'XXXX.UserInfo' doesn't exist

Thought so, but was just bringing it to y'alls attention, if it wasn't already smile

HB

Clock2 days Forum RDM Opts > Security > Use Win Creds = Not Working in AD

Windows Hello is only available for the UWP application. UWP applications are very limited. There is some blogs talking about the possible availability of this with WPF and Winform applications. We have the same problem with the integration of Edge.

Regards

David Hervieux

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Clock2 days Forum RDM Opts > Security > Use Win Creds = Not Working in AD

The latest version, I just downloaded and installed a couple days ago. Mojave. Reset layout didn't help. Turning on Dark mode fixed it, but turning it back off obscures it again.

Clock2 days Forum Navigation is black

Sorry, I was wrong in my last paragraph. The credentials created from RDM in DWL did populate the form fields when I choose them manually, however they do not auto submit.
So I am not sure if this is normal to have to manually choose the values, or they should be automatically populated and submitted when coming from RDM.

Please remember everything also works when Display is set to embedded.

Marcel

Clock2 days Forum Problem with Web Browser session Entry using external display not passing login/ password info

Hi James,
Thanks for the reply, i have performed the steps you suggested above and yes this method works for me. It does fill in the fields and does perform the submit.

However what I am trying to do is using a session of Web Browser (http/https) and entering the URL in this session.
Display using an external/ default
Using credential repository for common credentials stored outside of the Client folder.
General Tab
Using Chrome Browser (extension shown as installed)

Login tab/ credentials
Auto submit checked
Login tab/Html Control ID
Profile default
Form ID - LoginPageForm
username id: txtLogin
password Id: txtPass
Login button ID: btnLogin
All other fields blank.

Advanced tab
Enable web browser extension Link (checked/ enabled)
Compare type: default

Now what I am expecting and maybe this is wrong. When I lunch the session from RDM and an external browser window/ tab is created. I would expect the login form fields to be populated and submitted automatically and then logged into the application.
Or is it necessary for me to have to click on the DWL extension/ icon and choose the credentials for the site listed there?

From what I can tell, following your steps above allowed me to enter the site when I setup the credentials in the DWL extension.
However if I used the credentials shown in DWL that I believe was created by RDM in this exension (since i removed my manually created/ personal vault before testing). These do not populate the form fields nor does it submit the form.

So I guess that is my problem, please let me know if you have any other questions.
Marcel

Clock2 days Forum Problem with Web Browser session Entry using external display not passing login/ password info

FYI, A Microsoft article on 'Windows Hello':

https://docs.microsoft.com/en-us/windows/uwp/security/microsoft-passport

HB

Clock2 days Forum RDM Opts > Security > Use Win Creds = Not Working in AD

Also,

RDM Version: 14.0.6.0
Most recent I believe.

HB

Clock2 days Forum RDM Opts > Security > Use Win Creds = Not Working in AD

@David,

I am referring to the settings of RDM itself, not an RDP session. See the attached screenshot. This is an authentication configuration that happens at program start.

Also, you can see the other screenshot for what I am referring to as far as "PIN Mode". I think all of the sign in options fall in under "Windows Hello", or something like that.

HB

Clock2 days Forum RDM Opts > Security > Use Win Creds = Not Working in AD

+1 +1 on this issue, disabled the service in the mean time. Version 6.0.2.0


Version 6 seems to be a real problem child. Seems like a lot of bugs that break common functionality. QA?!?!


I really want this to work, as I have been waiting for the IE11 display issue bug to be fixed in 6. Come on guys, businesses rely on this tool.

Clock2 days Forum DevolutionsSchedulerService high CPU

Hello,

Could you please make sure RDM is closed in your task manager, then navigate to %localappdata% --> Devolutions --> RemoteDesktopManager, rename the file RemoteDesktopManager.cfg to something else and then restart RDM? Doing that should fix the issue.

Please let us know if the issue persists afterward.

Best regards,



Gabriel Degrandpré

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Clock2 days Forum Setup.RemoteDesktopManager.14.0.6.0 no run windows10 v1803

Devolutions Password Server - Slow Web Client Login in 6.0.1.0
Login takes 90 seconds or more, since upgrading to version 6.0.1.0. Verison 6.0.2.0 did not resolve the issue. Using Domain Authentication. Works fine on 5.1.1.0

Clock2 days Forum Slow Web Client Login in 6.0.2.0

Hello,

Thank you for your URL, it has allowed me to test this website in our environment.

That being said, I am still unable to reproduce the issue you are currently having with the Devolutions Web Login extension.
The credentials are getting filled in and they are also automatically submitted.

Could you please try to recreate another entry for this website using the DWL extension instead?

To do so, please navigate to your website, click on the icon of the extension and click on the "+" sign.
Plus

Enter your Username and Password in the New Entry window, either select "Vault" or "My Private Vault" to store your entry and click on save.
Cred

Upon entering the website, your credentials should be automatically filled and your form submitted.

Best regards,



James Lafleur


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Clock2 days Forum Problem with Web Browser session Entry using external display not passing login/ password info

Hello Hector,

I never worked with PIN mode on computers before but could you change the Display mode in the session in RDM. If you could change it for External, I would like to know if it's working properly because the external mode use mstsc.exe directly of your computer.

Also, could you inform us which version of RDM are you currently running?

Best regards,



David Grandolfo

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Clock2 days Forum RDM Opts > Security > Use Win Creds = Not Working in AD

The program starts, the window to write the license appears and it closes, only the process remains open.

Clock2 days Forum Setup.RemoteDesktopManager.14.0.6.0 no run windows10 v1803

Hello Scott,

Thanks for the explanation and I'm sorry I think we create a confusion. The events section of a RDP session could run remote script. But to perform this you have to use the Macro/Script/tools integration with PSExec or PowerShell (Remote) entry. By default the Command line or any other Macro Script tool will run the script locally.

Could you please confirm your configuration and if you do not have any private information, please send us an export of the entries at ticket@devolutions.net

Best regards,



David Grandolfo

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Clock2 days Forum Run remote script after connect and on disconnect

Hello,

Sorry for the delay, we are currently working on this issue. The engineering department might know where the issue can come from.

But I could also see that in your OpenVPN Window you do not have the Save Password option. Which means we aren't using the same version of OpenVPN or the same configuration.

Could you update OpenVPN local installation to the latest version please? I think the latest version is 2.4.6.

Best regards,



David Grandolfo

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Clock2 days Forum Too fast for OpenVPN add-on

Hello,

Thank you for this information and sorry for the delay.

A ticket has been created on that matter. I am building an environment that will allow me to test this issue and I will notify you as soon as I have more information on that topic.

For further reference, the ticket number is Devo-1049

Best regards,



James Lafleur


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Clock2 days Forum 14.0.6.0 RDM uses proxy for LastPass when main option is set to none