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granted I like wayk a lot for a lot of reasons, one of them being obviously the fact that (in limited fashon) it is the only one I know so far that even has a free version for commercial use, which is generally awesome, while others apparently even hide basic features like bookmarks behind an even higher Tier, also I really dig the fact that the licenses are named user ones aka no limit on what or how many PCs I can use them on, and that the enterprise immediately opens up unlimited connections, while on others getting more than one is already a very expensive thing to do and especially as a very small place which is still in its more or less infancy wayk is a blessing, but also kinda a diamond in the rough.


There are many things done right, others that can improve which is why I am placing as much feedback as I possibly can to help wayk get better

granted there are scenarios where wayk would totally fall flat especially on the license model (like in a many seat few connections scenario) but I dont use that scenario and therefore I dont need to care about it.

and I think wayk can with some improvements really shake the market. especially for smaller businesses wayk offers a fairly nice solution, I mean for example one different solution has a multiseat license with 2 concurrent connection, so basically max 2 users simultaneously) costs almost 1200€ per year, while if you are only 2 people wayk is only 300$ per year which is quite a difference.


and having the dashboard not only as a thing to list your registered PCs but also as a place to sync bookmarks around would be awesome (even better could be for example syncing down to the registered clients but even I think that's too greedy)

Clock3 hrs Forum multiple accounts allowed?


Hi,

Thanks for taking the time to describe the kind of problem you are trying to solve. Indeed, our initial target audience is enterprise customers more than individuals. Individuals can still use the Wayk Den on-premises given that they're willing to deploy it themselves. As such, it remains an interesting option since there are relatively few solutions of the kind on the market right now. We will also keep pricing attractive for deployments with relatively few users, with a Wayk Den Free version and a Wayk Den Enterprise version, just like Wayk Now Free vs Wayk Now Enterprise. When we get to it, the Wayk Den Enterprise license will unlock advanced features. The current version of Wayk Den is still free at this point, since features we intend to restrict to the licensed version are not available yet.

I think we will be able to better serve your needs when we bring features of the Wayk Den on-premises back into the cloud version, but this is not going to happen within a short time frame. In the meantime, feel free to take a look at competing products, many of them are suitable for your specific needs, no hard feelings.


Best regards,

Marc-André Moreau

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Clock3 hrs Forum multiple accounts allowed?

okay this is interesting sure but I think a proper dashboard allows for more flexibility especially if/when you have to seperate certain groups and/or cant expect people to connect to custom dens, and den-hopping probably isnt something awesome.

Clock4 hrs Forum (wayk dashboard) add (and remove) entries remotely as well as a custom description

I am not meaning wayk.link, but rather wayk://xxxxxx urls like in the dashboard. they dont work for my own 2 PCs currently registered with wayk and I just tried some stuff to find a system, also not sure whether for example 000009 is a valid one since that at least gets attempted a connection.

see attachment. the wayk url from there is already failing.

Clock4 hrs Forum wayk:// links opened via chrome (and chrome-ish browsers) in Linux result in chaos

basically what I am trying is multiple things:

1) help people with problems in a company along with partially managing them over wayk if needed (so they would get wayk as a fixed install with me making bookmarks or whatever, maybe unattended access)

2) arrange for having a perma remote install to help people if they need it (again perma wayk install, also keep a bookmark or whatever, but 100% no remote access)

3) quick-help people remotely, no install, no bookmark, no nothing.

4) Manage my own stuff

so basically an all-you-can-do buffet of wayk in action.

basically 3 and 4 as well as each entity of 4 would get a seperate account to keep them seperate and not mixed together and hopping around the dens wouldnt be fun either.

I kinda think wayk den on premise is oriented a lot towards enterprise although neither the Place I work at nor the places I am aware of at 1 are that.

Clock4 hrs Forum multiple accounts allowed?


Hi,

As you have noticed, trying to use invalid URLs leads to invalid results. Wayk Now uses the wayk.link URL to fetch a JSON value from key-value storage, and connect to it. My guess is you've pointed Wayk Now to an invalid URL and we do not seem to be catching the error early enough, resulting in a garbage destination address.

We'll review this portion of code to handle invalid URLs better. In the meantime, please try using this feature as intended.

Best regards,

Marc-André Moreau

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Clock4 hrs Forum wayk:// links opened via chrome (and chrome-ish browsers) in Linux result in chaos

for some reason wayk links like the ones in the dashboard kinda fail when using chrome-ish browsers in Linux or at the very least Kubuntu 18.04 LTS
it asks you on whether to open xdg-open as kinda always but when wayk gets the link it just tries to go to really weird IPs that start with a zero, I tested a bit around with placing arbitrary ID links on a custom site to find a system in the madness but doesnt seem that easy.

000001 for example is 0.0.0.1

000010 is 0.0.0.8

100000 is 0.1.134.160

999999 on the other hand leads to 0.15.66.63

interestingly some IDs with a 9 seem to be understood correctly though.

Clock4 hrs Forum wayk:// links opened via chrome (and chrome-ish browsers) in Linux result in chaos


Hi,

Unattended registration within the context of the public Wayk Den does not provide much except register the unattended machine and associate it with your account. The real deal for unattended registration will be with organization-controlled Wayk Den (on-premises at this point) deployments, where unattended machines will be part of a specific Wayk Den, rather than linked to a single account. In the case of an on-premises Wayk Den, unattended machine registration is more akin to a machine joining Active Directory.

You can see some screenshots of the current version of the Wayk Den on-premises with a step-by-step getting started guide here:
https://github.com/Devolutions/WaykDen-ps/blob/master/docs/getting-started-argo.adoc

However, I feel that in your case, making a complete Wayk Den on-premises deployment may be overkill.

Speaking of which, can you elaborate on what problem specifically you are trying to solve by using Wayk Now?

Best regards,

Marc-André Moreau

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Clock4 hrs Forum multiple accounts allowed?

Hello

This is a known issue when using non-English keyboard layouts between different platforms (i.e. we would expect Linux -> Linux or Windows -> Windows to work as expected). Please see this thread for some more information.

We have a ticket open internally but I don't have a timeline for when that will be resolved right now.

Thanks and kind regards,

Richard Markievicz

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Clock4 hrs Forum Keyboard layout broken?

I am connecting from a Kubuntu 18.04 LTS to a Windows 8.1 Pro machine both with a German Keyboard layout active but for some reason the input seems a bit weird. y and z are switched and pressing the ^ button instead outputs ö and a whole lot of other chaos.

no idea how wayk transfers keyboard data but I think this is not supposed to happen.

Clock4 hrs Forum Keyboard layout broken?

btw what does "unattended registration" even do besides adding them into the dashboard of that account?

also in fact at least to how it appears for me I just need to "log in" to the devolutions account and that gets marked as the wayk den user, but the register for unattended access link only results in unexoected errors

Clock4 hrs Forum multiple accounts allowed?


Hi,

I agree, which is why we are planning on making advanced features of the Wayk Den on-premises available in the cloud version as well as a replacement for the current Wayk dashboard. However, our current focus is on developing the Wayk Den on-premises, collecting feedback from the first users, and then moving on to the cloud version.

Best regards,

Marc-André Moreau

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Clock4 hrs Forum (wayk dashboard) add (and remove) entries remotely as well as a custom description

okay, would have been awesome to have it especially since the online dashboard is almost perfect for that and having to use a completely seperate tool (or an entire extra den) for that seems kinda overkill at least to me.

Clock4 hrs Forum (wayk dashboard) add (and remove) entries remotely as well as a custom description


If you switch between logged in accounts, there is nothing preventing you from using multiple accounts. However, the current Wayk dashboard is currently limited to listing Wayk Now unattended machines registered under a personal Devolutions account.

We do plan on being able to offer more control over machine listing when we start bringing features from the Wayk Den on-premises back into the cloud version. However, this will come at a later time because of important required features such as the support for Devolutions organization accounts that would make this possible for the Wayk Den cloud version.


Best regards,

Marc-André Moreau

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Clock4 hrs Forum multiple accounts allowed?


Hi,

The dashboard functionality is currently limited to listing Wayk Now unattended machines that were previously registered, and it is not meant as a cloud bookmark solution which you could manually add/remove entries. If you wish to maintain a list of connection entries, Remote Desktop Manager would likely be a better fit.

As for improvements in terms of displayed information, we are working on the Wayk Den on-premises product (https://github.com/devolutions/WaykDen-ps). Without providing a time estimate, we do plan on making the new features available in the Wayk Den on-premises available at some point in the cloud version, such that organizations could register and get their own Wayk Den cloud deployment hosted by us if they prefer as opposed to their own deployment.

Best regards,

Marc-André Moreau

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Clock5 hrs Forum (wayk dashboard) add (and remove) entries remotely as well as a custom description

literally just found out that the dashboard exists and it seems kinda nice to keep eye on or just have online bookmarks of the machines you manage or often remote in.

so basically the idea consists of 3 parts:

1) add new entries directly in the dashboard (obviously without big info like last online time or whatever)
2) remove entries when needed (I havent seen a remove button so far)
3) add a description to entries, a computer name doesnt always make sense alone.

Clock5 hrs Forum (wayk dashboard) add (and remove) entries remotely as well as a custom description

the question is basically the title.

My point would be having basically multiple wayk dashboards on multiple accounts (e.g. personal and for business or of different support clients and whatnot).

I mean one could think that this as quite obviously being not only allowed but supported as the dashboard seems to have a multi-sign in feature but it's obviously better to ask.

Clock5 hrs Forum multiple accounts allowed?

Hi there Sirio,

What an amazing job you've done with the Spanish translation! I know how hard it is to get those final 2%-3% in the box at the end of the project smile Good job!

By completing the Spanish translation, you'll receive $500 USD in cash plus a Remote Desktop Manager Site license.

I'll DM you shortly for further instructions on how to claim your prize.

Glad to see you enjoyed working on the localization of RDM in Spanish and thanks for the good words!

Max

Maxime Trottier

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Clock6 hrs Forum Español is Ready

Au plaisir! On vous tient au courant Thumbs Up



Etienne Lord

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Clock6 hrs Forum special action manquant

merci!

Clock7 hrs Forum special action manquant

Hi,

We've finally were able to reproduce the issue, we're working on an actual fix.

We'll let you know when it's ready.

To avoid the issue repeating until we find a fix, the display which you are using for RDM need to have the scaling set to 100%.

nagivate back to %localappdata% > Devolutions > Remote desktop manager folder and delete the Remote Desktop Manager .EXT file.

By having those, the issue should be fixed and not showing back anymore.

This was caused by the display scaling % value multiplier and would keep multiplying the column size value in the .EXT file until the red X would show up.

Best regards.

Alexandre Roy

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Clock7 hrs Forum Cannot import rdm files as explorer window in RDM has a big red cross

Hello,

Thank you for your feedback.

The DWL companion tool haven't been updated for the Microsoft Edge Legacy for a while. That is the reason why it's not working properly with the latest DPS version 2019.2.12. We are only updating the DWL tool for Edge Chromium.

You will find the latest DWL versions for the most common browsers on the following page.
https://devolutions.net/web-login

Best regards,



Érica Poirier

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Clock9 hrs Forum DPS 2019.2.12 - No 2FA prompt in Edge

Sweet! Thank you! Awesome support!

Clock9 hrs Forum Copy Folder and All Objects (Servers) Within

Hello,

Thank you for contacting us on that matter!

That being said, this feature is already supported in RDM. To copy a folder and its content, you will need to do the following:

1- Right-Click on the Folder -> Clipboard -> Copy:
clipboard1

2- In the Copy Options window, make sure that "Change ID" is checked and press on "Ok":
clipboard2

3- Go to the location where you wish to paste the content you copied -> Right-Click -> Clipboard -> Paste:
clipboard3

4-The final result should be similar to this:
clipboard4

Best regards,



James Lafleur

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Clock9 hrs Forum Copy Folder and All Objects (Servers) Within

I cannot find how to do this so assuming it is not possible, please correct me if I am wrong.

Could we please have the ability to copy a folder and all objects within?
For instance, I have a folder, Data Center Print Servers, with four (4) servers within.
A colleague of mine would also like to have these same servers under his area and instead of copying each individually, he would like to just copy my folder and add it to his area.

Thank you for your consideration.

Clock10 hrs Forum Copy Folder and All Objects (Servers) Within

The work to get this fixed has been completed and will be available in the next beta release (v2020.1.x.0)

I've done two improvements for this issue. The first is you can disable all user management on the SQL server side. That is RDM will no longer try to grant/deny any SQL privileges for that user.

2020+01+24+11+10+53

The second improvement is when saving users where the grant/deny has not been disabled, any error thrown by SQL while trying to grant/revoke will simply be reported to the admin but not throw an error (no more "go offline" prompt).

Best regards,

Stefane Lavergne

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Clock10 hrs Forum Cannot find the login for 'DOMAIN\USERNAME', because it does not exist or you do not have permission

Hello people! I have finished translating RDM

It has taken me several months to do it from scratch, with revisions included and spelling corrections and context errors.

The 3 resource files are now 100%, it was very motivating to do the work of translating, this program I use for password management only and it is the best.
My cordial greetings. smile


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Clock11 hrs Forum Español is Ready

It was the Microsoft Edge Legacy, so its a non-critical issue.

Clock11 hrs Forum DPS 2019.2.12 - No 2FA prompt in Edge

Hello,

After speaking with my colleague, we will have an improvement ticket open to add the column in the Report.

Best Regards,



Etienne Lord

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Clock12 hrs Forum Activity log Reports no entry "Ticket Number"

Hello Jennifer,

Than you for opening this case, you should receive my reply shortly.

Best regards,



James Lafleur

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Clock12 hrs Forum Select open tab using connection list in navigation panel