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I have installed the latest version of Remote Desktop Manager (2019.2.21.0), the problem still seems to exist.

https://i.imgur.com/Mggnm3d.png
https://i.imgur.com/YLAYV6P.png

Clock4 hrs Forum Rectangular selection copies data incorrectly

Hi kenmozo

Just to confirm - the accessibility permission (in the Security and Privacy preference pane) needs to be checked on the *remote* system (i.e. the computer you want to take control of). Is that the case?

Thanks and best regards,

Richard Markievicz

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Clock11 hrs Forum On a Mac, I can connect, but no mouse control

I am running an iMac with 10.14.6. On a couple occasions after taking control of another Mac I can only see their screen. There is no mouse control. The WaykNow program is in the Accessibility window of Security & Privacy and checked. The Preferences allow for full access control on both computers. I have restarted. I have not reset the SMC. Any ideas?

Clock14 hrs Forum On a Mac, I can connect, but no mouse control


Upgraded to 2019 and that fixed it.

How do I set the User's first and last name? I can set the login ID and email address but do not see a switch for first and last name.

Clock18 hrs Forum Powershell script to create user from AD

After updating to the latest version I am unable to add a new datasource (tried Online Drive, Dropbox) or update an existing one. This goes for both the Windows and the Mac client... Any ideas on what to check?

Clock1 day Forum Unable to add or update datasources after latest update 2019.1.21.0 64bit


Hi,

I don't see anything in the logs. The window is unresponsive but the tab stays open. Logs seem to show the session exiting when the tab is closed.


[06/12/19 2:28:25 PM] Starting SSH, verbose level: 2

[06/12/19 2:28:25 PM] Setting up connection

[06/12/19 2:28:25 PM] Connecting as root

[06/12/19 2:28:25 PM] SSH banner: SSH-2.0-OpenSSH_8.0-hpn14v15 FreeBSD-openssh-portable-8.0.p1,1


[06/12/19 2:28:25 PM] Sending kex init

[06/12/19 2:28:25 PM] Received kex init

[06/12/19 2:28:25 PM] Selected algorithms: curve25519-sha256@libssh.org, ssh-ed25519, chacha20-poly1305@openssh.com, chacha20-poly1305@openssh.com, implicit by cipher, implicit by cipher, none, none

[06/12/19 2:28:25 PM] Sending Ed25519 kex init

[06/12/19 2:28:25 PM] Received Ed25519 kex reply

[06/12/19 2:28:25 PM] Successfully authentified server

[06/12/19 2:28:25 PM] Sending new keys message

[06/12/19 2:28:25 PM] Sending userauth service request

[06/12/19 2:28:25 PM] Received new keys message

[06/12/19 2:28:25 PM] Received service accepted message

[06/12/19 2:28:25 PM] Sending userauth init request

[06/12/19 2:28:26 PM] Received userauth failure: publickey,password,keyboard-interactive

[06/12/19 2:28:26 PM] Starting password authentication

[06/12/19 2:28:26 PM] Sending userauth password request

[06/12/19 2:28:26 PM] Received userauth success

[06/12/19 2:28:26 PM] User authenticated successfuly by password

[06/12/19 2:28:26 PM] Sending session channel open request: 0/-

[06/12/19 2:28:26 PM] Received global request: hostkeys-00@openssh.com , no need to reply

[06/12/19 2:28:26 PM] Received channel open confirmation: 0/0 WS 200000/0 MPS 32000/32768

[06/12/19 2:28:26 PM] Sending pty request: 0/0 xterm

[06/12/19 2:28:26 PM] Received channel success: 0/0

[06/12/19 2:28:26 PM] Setting up LANG=en_US.UTF-8

[06/12/19 2:28:26 PM] Sending environment variable request: 0/0

[06/12/19 2:28:26 PM] Received channel failure: 0/0

[06/12/19 2:28:26 PM] The server does not support language environment variable

[06/12/19 2:28:26 PM] Sending shell request: 0/0

[06/12/19 2:28:26 PM] Received channel success: 0/0

[06/12/19 4:13:02 PM] Disconnection in progress

[06/12/19 4:13:02 PM] Sending channel close request: 0/0

[06/12/19 4:13:02 PM] Disconnecting

Clock1 day Forum SSH/terminal windows crashing in latest RDM

Thank you Jonathan! When is that one expected to be released?

Clock1 day Forum Browser Protocol Extension Bug?

Hello,

I am sorry to mention that this improvement is still on the todo list and haven't been completed yet. I will again ask to bump up the priority for this.

Best regards,



Érica Poirier

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock1 day Forum Login Using LAPS Credentials

Hello,

Spaces will now be parsed correctly, without the need of quotes, as soon as version 2019.2.22 hits.

Regards



Jonathan Del Signore
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Clock1 day Forum Browser Protocol Extension Bug?

Hi Jeff,

sorry I haven't had a chance to get back to the forum. I've enabled verbose and logs and will send them in next crash. Thanks.

Clock1 day Forum SSH/terminal windows crashing in latest RDM

Please see the diff between MAC RDM and windows RDM

Clock1 day Forum I’m unable to select the “columns” which include IP and all in MAC RDM

I have done as you suggested and changed the script to handle the delay required for the changes to get applied. Thanks for your help Jonathan.

Clock1 day Forum Session>Events: Implement "Wait for Exit" for more types

Just wanting to check in to see if there as been any progress on getting this to be able to "Run-As" another user.

Clock1 day Forum Login Using LAPS Credentials

Hello,

I was able to reproduce your issue and will try to resolve it as soon as possible.

For now, if that is an option for you, a workaround would be to uncheck the options "No exit" and "Open embedded/tabbed".

Regards



Jonathan Del Signore
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Clock1 day Forum Session>Events: Implement "Wait for Exit" for more types


Hi David,

I read through that info and in not sure that I'm following it 100%. Is it not possible during the setup wizard on the screen where you offer the user the option of creating a desktop shortcut, etc, to prompt the user if they want to add a taskbar shortcut, then add it ?

I didn't realize initially that RDM setup is uninstalling/installing RDM rather than performing an in-place upgrade of the current installation.

The last link you referenced doesn't seem to work (https://www.advancedinstaller.com/forums/viewtopic.php?f=2&t=26249&p=109998#p109998)

Clock1 day Forum Beta updates remove shortcut from Windows taskbar

Hello,

Is it possible to try creating a VMWare Console entry type and see if you are able to send the credential with this entry type?

Best regards,



Jeff Dagenais

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock2 days Forum Understanding Typing Macro

We would need to add an option to "Run as batch" and one for "Force elevated" so that the batch is elevated so that it doesn't prompt on each sub-step in the batch.

We've added it to our internal to-do list.

Best regards,

Stefane Lavergne

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Clock2 days Forum Ability to add VPN routes in a single command prompt window?

Hello,

In RDM only a single Yubikey is supported. If your Yubikey stop working please refer you to this help topic (https://help.remotedesktopmanager.com/troubleshooting_2-factor.htm#you-have-lost-the-device)

Regards,



David Grandolfo

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock2 days Forum Backup yubikey / Second yubikey


Yes, if I open RDM as an administrator, we don't have to confirm the creation of the routes. I think this can be a suitable workaround, but I would prefer it if RDM can be opened as a normal user and only escalate the permissions if needed (such as when the routes need to be added).

If this isn't possible, we can make sure RDM always run as an administrator though so we don't have to deal with the frequent UAC popups.

Clock2 days Forum Ability to add VPN routes in a single command prompt window?


Hello,

It isn't possible right now, but we are working on this. This is currently planned for version 2020.1 of RDM, which should come at the end of January / start of February.

Regards,

Hubert Mireault

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Clock2 days Forum [ Multiple RDP via one SSH Tunnel ] - Is it possible to have Dynamic SSH port forwarding ?

Hello,

Our engineering department will look at your request and see if something can be done.
As of now, if you start RDM as an administrator, is it working?


Best regards,



Jeff Dagenais

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock2 days Forum Ability to add VPN routes in a single command prompt window?

Oh yes, that's very nice. Thank you, too!

Clock2 days Forum Can't create subconnection

Hello Carsten,

to achieve this you've to enable in File => Options => User Interface => Dashboard the setting Allow special open actions in Dashboard

image

Regards,
Min

Clock2 days Forum Can't create subconnection

Thank you, that works pretty well. Now I need to figure out how to add the launch of the template to the "Actions" of that entry because currently I only have it available via context menu.

Clock2 days Forum Can't create subconnection


Hello,

Thank you for your feedback and glad that the provided solution worked!

Best regards,



Érica Poirier

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock2 days Forum Activity Log Export Fails

Is it now posible to do the ssh port forwards dynamic instead of creating a port forward for every rdp server?

Clock2 days Forum [ Multiple RDP via one SSH Tunnel ] - Is it possible to have Dynamic SSH port forwarding ?


For VPN connections you have the ability to specify commands that should be executed after the VPN connection has been established. We use this functionality to add several routes to different subnets which are reachable via the VPN.

To add these routes, Remote Desktop Manager executes the ROUTE ADD command using a command prompt with administrative permissions. Since we have enabled UAC, this action causes UAC to confirm the creation of a route. This is not a problem in itself, however it becomes annoying when there are multiple routes that need to be created. For each route that has to be created, UAC pops up asking the user to confirm the action.

Is there a way for Remote Desktop Manager to create all the routes using a single administrative command prompt? This way the user only needs to confirm the action once instead of 4 times (when creating 4 routes).

Screenshots of our VPN configuration:


image

image

Clock2 days Forum Ability to add VPN routes in a single command prompt window?

Hi Denis and David,

Thank you for your feedback.
I've tested the new version, but just with Denis suggestion using "Xterm R6" I've got functional POS1 and END keys!

But I'll keep an eye on the function keys.


Thank you.


Best regards,
Tobi

Clock2 days Forum RDM 2019.1 bugs

Great news, thank you.

Clock2 days Forum Richer search

Thanks Jeff

That's such a painfully obvious test I'm disappointed I didn't think of it!

It's pastes the password. It turns out it works in everything but the VMWare Remote Console

Thanks for your help Jeff

Clock2 days Forum Understanding Typing Macro