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Bonjour,

Juste pour confirmer, vous utilisez le Source ID ou l'addresse IP?

Cordialement,



Mark Beausejour

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Clock2 mins Forum Can connect to remote desktop but i get black screen !

This has happened 3 times since early yesterday...The first time it corrupted my local Connections.db file (lost a few months worth of connections...I've since reviewed my backup practices).


Windows 10 x64 Version 10.0.17134 Build 17134
Processor Intel(R) Core(TM) i7-7920HQ CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 8 Logical Processor(s)
Installed Physical Memory (RAM) 64.0 GB

Program: RemoteDesktopManager64.exe
Problem: Random program close that corrupts the RemoteDesktopManager64.exe application file and leaves the filesystem handle to the EXE open and in a "locked" state (attempted a "Repair" install without rebooting...the EXE in C:\Program Files (x86)\Devolutions\Remote Desktop Manager/RemoteDesktopManager64.exe was locked - had no icon and would not let me launch and/or delete it).

Things I tried while the EXE was in a corrupted/locked state:

  • Disabled anti-virus to see if A/V was causing the file lock - Disabling A/V had no effect on the file handle
  • Checked Task Manager for any process running from C:/Program Files (x86)/Devolutions/* - Found no processes running from this location
  • Reboot - EXE is still corrupted, but is no longer locked (I can delete it or rename it after reboot)
  • Running a repair install from the latest download fixes the x64 version
  • Successfully launched the 32-bit version just fine

The only thing I've been able to pick up on is that I was working with generic scripts or powershell sessions when the crashes/closes happened...other than that I have nothing to go off of.
  • No crash reports on screen or errors in the Windows Application Event Log indicating an application crash

Please feel free to ask questions or request additional logs if needed - I've turned up my debugging level in the advanced settings - will continue to work with scripts/PowerShell sessions today.

Clock7 mins Forum Random Crash with No Errors

Perfect, thanks! wink

Regards,
Min

Clock10 mins Forum Refactoring Session from existing credential entry

Awesome! As always - Thank you guys! smile

Regards,
Min

Clock10 mins Forum 13.6.1.0 Attachment's time in UTC

Hi,

it's possible to add field "Manager" when you create a user in Information? And adding all the information in the user grid list to be able to create report with all information.


Regards

Clock11 mins Forum Add Manager information

It's still on our todo list.

Regards

David Hervieux

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Clock14 mins Forum Refactoring Session from existing credential entry

Me again!

I had a quick chat with David and your suggestion will be added in a future release.

Best regards,



Jeff Dagenais

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Clock19 mins Forum 13.6.1.0 Attachment's time in UTC

Indeed we should follow the format.

Regards

David Hervieux

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Clock22 mins Forum Copy Username and Password - use configured format

Hello,

This was for the first point. For the second point, let me check with Hubert and David the feasibility of this smile

Best regards,



Jeff Dagenais

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Clock23 mins Forum 13.6.1.0 Attachment's time in UTC

Hello,

Do you have the same permissions set on the second repository Root folder for this user?

Best regards,



Érica Poirier

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Clock28 mins Forum Permission Problem with edit entries

Thanks,
but in our second Repository, i've set the same permissions like the in first.

The normal user can't edit anything.

The User have the second repository marked on in the settings.

Regards
Andreas

Senior Network Consultant
DeTeWe Communications GmbH
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Clock57 mins Forum Permission Problem with edit entries

Hello,

@Andreas, the Move issue is a bug in Devolutions Password Server. The workaround is to allow a user or a role the Delete permission. A ticket has been submitted to our engineering department. The ticket number is DVLS-1652.

@everyone, it seems that set the all Rights to Default resolve the issue for editing entries. For your information, these Rights are only applied with Security Groups and it is not recommended to use them anymore. It is recommended to only the Role Based Security System.

image

Best regards,



Érica Poirier

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Clock1 hr Forum Permission Problem with edit entries

Wow - that was fast! wink

Is this also valid for the second point? (Additional column for creation date) smile

Thanks!

Regards,
Min

Clock1 hr Forum 13.6.1.0 Attachment's time in UTC

Hello,

Thank you for providing insight on the Typing Macro.

We've taken care of also explaining the risk of such feature on our Online Help;
https://help.remotedesktopmanager.com/settings_events_autotypingmacro.htm


Best regards,



Mark Beausejour

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Clock1 hr Forum New Portal Office365

Hello,

The issue has been resolved internally and the fix should be available in the next release of RDM.

Best regards,



Jeff Dagenais

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Clock1 hr Forum 13.6.1.0 Attachment's time in UTC

Windows Hello support would be ideal - then it can just bring over whatever keys are stored there.

Clock1 hr Forum Multiple YubiKey support

Hello,

@everyone,

After removing Duplicate Folders in the database, ghost folders are now gone.

If you experience the same issue, please post here or send us an email at support@devolutions.net and we will send you the steps to follow to remove those duplicate folders.

Best regards,



Érica Poirier

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Clock2 hrs Forum Ghost Folder in Web Browser View

I think the best place would be where the first key can be registered. Maybe an additional option to register multiple YubiKeys could appear if a registered YubiKey is detected.

Clock2 hrs Forum Multiple YubiKey support

Hello,
Do you have many company? I'm asking the question because you could use TAGS to quickly find the company with the Advanced search.

Regards

David Hervieux

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Clock3 hrs Forum Behavior when double clicking folders in filtered view.

FYI

Please note that if the user clicks to open the Office 365 connection and then switches to another application, let's say notepad for instance, the macro will paste the username and password into the notepad document. This is because the macro is just sending key presses and doesn't care where it sends them.

It has been stated that macros are not a secure method so nothing new here, I'm just highlighting how insecure this method can be.

PS. I use the following macro and put the password into the macro password field in the connection properties. Previous macros in this thread haven't worked for me as I think the login screens have changed (again).

$USERNAME${TAB}{TAB}{TAB}{ENTER}{DELAY}{DELAY}$MACRO_PASSWORD${TAB}{TAB}{ENTER}{DELAY}{ENTER}
Thanks.

Clock3 hrs Forum New Portal Office365

Hi,

Sorry for the delay. We have found a bug with our SSH Tunnel implementation where it will sometimes return the error -22 even though the connection was successful. While we were not able to reproduce your issue on our end, we suspect this bug is the reason you are experiencing issues. We will have it fixed for our next release.

Best Regards,

Benoît Racine

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Clock3 hrs Forum android ssh connection doesn't work

Do you have an example on where you would like the backup to be configured. Directly in File->Options?

Regards

David Hervieux

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Clock3 hrs Forum Multiple YubiKey support

Ok.

Senior Network Consultant
DeTeWe Communications GmbH
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Clock3 hrs Forum Permission Problem with edit entries

Hello,

The invitation has been sent and I am connected.

Best regards,



Érica Poirier

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Clock3 hrs Forum Permission Problem with edit entries

Hello,
I've time.
Send me an invite.
Regards

Andreas

Senior Network Consultant
DeTeWe Communications GmbH
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Clock3 hrs Forum Permission Problem with edit entries

Hi Jeff!

Perfect, thank you! wink

Regards,
Min

Clock3 hrs Forum 13.6.1.0 Attachment's time in UTC

Hi David,

I just wanted to ask if there is still on the todo list? wink

Regards,
Min

Clock3 hrs Forum Refactoring Session from existing credential entry

Hey Min!

I see exactly what you mean, I have the same thing on my computer.

I have opened a ticket to our engineering department regarding this.
The ticket number is WIN-1009.

Best regards,



Jeff Dagenais

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Clock3 hrs Forum 13.6.1.0 Attachment's time in UTC

Hello,

if an entry is set with a custom username format, it would be perfect the "Copy Username and Password" or "Copy Username" options will use this special format.

Regards,
Min

Clock4 hrs Forum Copy Username and Password - use configured format

Hello,

The policy name is


"POL_RDM_FORCEDEFAULTCONFIGURATIONLOADING" -> Force the loading of the default.cfg file

Best regards,



Maurice Côté

Customers that use Devolutions Server are provided free remote sessions for performing upgrades. Please send a request to the Devolutions Service Desk to get the process started.

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Clock4 hrs Forum Provide Hyperlink to Guide-mentioned KB