Hi Elaine,
Thank you for letting me know that the change on your RDS entry worked. I have a follow-up on the JIT accounts. Devolutions Server 2026.3.14 is now released, and it fixes the missing domain. An account in "Create the account on checkout" mode now receives the domain of its PAM provider when it is created at checkout, so Remote Desktop Manager sends the domain with the username.
The domain is set when the account is created, so it applies to the checkouts made after the upgrade. Once your server runs 2026.3.14, the custom domain on your RDS entry is no longer needed. You can leave it as it is, or set Override domain back to Default. If you do, please try one entry first, after a new checkout.
Since the fix is released and your RDS entry already works, I will close this case. If anything comes back after the upgrade, just reply here and I will pick it up.
Best regards,
Michel
