networkn

Hi.

The private vault seems like what I want, however, when I choose Private Vault Search and type in the box, nothing... ?Is it supposed to search? Shouldn't it be a drop down box?

Hi There!

We are a small IT company that uses RDM in a group of 3 IT people for supporting our customers. We are all domain admins on our local domain.

I have a few machines which belong to ME personally that I have in RDM and I don't have credentials saved because I can't find a credential type that secures credentials to those machines tied to my RDM login (It's not useful to save those credentials to the profile on the computer I am on since I use multiple computers).

I found security groups, but because we are all administrators (I assume) you can't remove the other users from having access to the security group.

Is there a way to block inheritance of permissions, or in some other simple way, allow me to login to RDM from any computer, and have saved credentials work on a select few machines without the other admins getting access to it?

We bought Snagit for our team, best money we have spent in a good long while, and whilst it's not a perfect solution, it does allow us to cover this somewhat. For my money, I'd not expect this inside the cost of the base product but a (reasonably priced) addon.

edited by networkn on 8/3/2015

Hi There!

I've requested it before but can't find it now, but one of the things we would LOVE, is the ability for RDM to email all the users once a day, with a summary of the connections they made and for how long.

For us as an IT company, it helps us ensure we bill for the time we spent with customers.

Also the ability to also have a monthly one.

Pretty please!!!

Hi There!

Just a gentle poke to see how this is coming along? Over the xmas break I got all motivated to ensure we get more from the products we use and RDM is one of the most feature rich ones.

No it wasn't. Must have been reset during one of the upgrades. Good Catch!

Hi There!

We setup "tags" on our connections to make things easier to find by role, or by other categories we use internally, and this doesn't seem to be found when we use the search function any longer.

The more I think about it, the community video project could really be excellent.

If people submitted videos of their favourite features, or were particularly proud of their implementation or a tips and tricks video it would be great.

Surely devolutions could stump for some prizes considering what they would be saving on doing it themselves.

Hi There!

Whilst I do really like RDM, and we came from a considerably inferior product, one of the areas we find pretty frustrating is the lack of training material etc. We feel we use about 1% of the features that get released because they come so quickly, but documentation is poor at best. I know a team of experts was compiled and one of the things I'd most like to see, is some training snippets, best practices, tips and tricks, and demo's of new features.

I am not sure how it would work, but it would be really cool to have a competition where people submitted training videos and they got voted on, and the top rated video each month gets a prize. I'd pay for a prize myself ($100 amazon voucher perhaps)?.

We just feel we could be getting a lot more from RDM if we knew how to get more out of it :)

Thanks for getting back to me. I download stuff from North America all the time at Much faster rates.

The file on the link took over 5 minutes to download, fluctuating between 200KB/s and 400KB/s

Hi There!

Unsure if anyone else has this issue, but it takes about 3 minutes to download 80MB of updates each new release. I am unsure if that is a source bandwidth limitation and if it's likely this would be upgraded in the future?

I use both, though noticeably faster using the 32 bit version but still not "fast".

Wondering if it's a case of offloading some tasks to occur in the background after the actual window opens or if this is infeasible.

Hi There!

I'd really be keen for faster startup times. We all run SSD's on i7's and find it can take upward of 20 seconds to load from running the icon to ready.

It's not new in 10, it's been a long standing issue.

Hi There!

Since upgrading to 10 (and perhaps the last beta but I can't recall well enough to be certain about that), everytime we open the program it defaults to the navigation bar being absent from the left hand side which requires us to enable it again. We did a reset layout from Window tab, and that worked until the next build was installed.

Anyone else notice it? It's driving us nuts!

Given we can replicate this issue on demand I am happy to assist with any testing or troubleshooting you want to undertake.

Hi There!

I have raised this before, but it's becoming much more of an issue as the time goes on.

If we RDP to a machine using RDP Manager, and then setup a gotomeeting, or any other form of remote access for another person, we have a problem where the cursor movements of the remote user cause our mouse to move around etc, even though the RDP session is no longer in focus. This means that when we have a remote session open, we can't really work on that screen any longer. If we put a Chrome or Word window over the top, our cursor is flying around, being controlled by the person on the RDP-Remote session.

I am hoping there is a reasonable work around for this.

Latest version Beta 17 makes this work correctly thanks.

What keys are people currently using ? Control S saves current page on Chrome, so it's not ideal.

Can I please get a debug version so I can provide you with more information? This problem is very annoying!

edited by networkn on 1/19/2014

Hi There!

We would REALLY find it useful if we could get a daily (weekly, monthly) emailed report to each user showing them the connections they made in the prior 24 hours, with how long they were connected to each session.

The reason this would be useful, is when we provide adhoc support to our customers, we want to ensure we remember to bill them!

Wow you guys are awesome.

Hi There!

I'd really like to be able to add tags to either a group or single connection that the filter in the bottom left of the screen would recognize and show accordingly. IE if I had a connection group belonging to a customer and they were called Acme Business Consultants, and I had a Tag "ABC" then typing ABC would show them and "ABC Computers" as well ?

Can confirm behaviour no different. Shortcut key is Control S

Toggling with Alt-F7 doesn't appear to have helped.

Yes it is, bottom left. I can click manually on it and type and it filters.

Sorry you lost me a little?