Record Session

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Hi There!

I can't seem to find something built in that will allow me to record a session, in mp4 or avi format. Does something exist? Any chance it could be added if not? It's very useful and was in the product I migrated from.

Cheers

All Comments (48)

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Hi,
This is not implemented yet but is on our todo list. There is good chance for the next major release.

David Hervieux

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I still don't see this feature in the trial version I just downloaded today.

Do you have a planned release for this feature? We are looking to migrating to this product or another product , however recording sessions is vital for our documentation and training.

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This is not supported yet. It still on our todo list. I will try to raise the priority.

Sorry about that.

David Hervieux

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I put in a feature request for this almost 2 years ago now. I still do not know of a way to do this within RDM. Do you know if there is anything like this that is in the works?

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I wish it was simple to add but it's not. That's why it's not available yet. It still on our todo list.

David Hervieux

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We bought Snagit for our team, best money we have spent in a good long while, and whilst it's not a perfect solution, it does allow us to cover this somewhat. For my money, I'd not expect this inside the cost of the base product but a (reasonably priced) addon.
edited by networkn on 8/3/2015

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Do you know if you can start a recording from the command line? Perhaps we could think of a kind of integration with Snagit?

David Hervieux

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I don't have snagit myself but I could figure out that Snagit has a COM Server, which can be accessed using some programming languages.
You can find the documentation here: http://assets.techsmith.com/docs/pdf-snagit/Snagit_COM_Server_Documentation.pdf (also Features Video capture)
Here's an example of auto-screenshotting using vbs: http://www.robvanderwoude.com/vbstech_automation_snagit.php


Edit: By the way, we also waiting for this Feature :)

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I will add a add-on request for it.

David Hervieux

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Session Recording would be a very huge deal for us.. Right now, I purchased RDM for myself because I like it so much.. but the option of moving to a SQL database, creating a private credential vault that would allow the admins to do their jobs without knowing their credentials combined with Session Recording would be a very very big deal, and possibly open up the door to a much large presence for us.

I'm really looking forward to that as an option! In our circumstances, we would want something that was very small in size due to the sheer number of admins.. maybe some sort of option to record in 256 bit grayscale, along with straight text capturing for embedded command line & powershell sessions?

David F.

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Hi David,
That something that we are considering. Do you think we could save the video directly to a destination like DropBox instead of saving it in the database?

Regards

David Hervieux

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I was thinking that the storage path could be a file share to be defined per connection or per folder, or even per user. I don't see a need to store the video in the database.

But, the storage path could go with a set of predefined credentials to secure the storage (keep the "bad" administrators from deleting said files). A database option wouldn't be bad, but the potential growth of the database would be a significant impact.

I'd also like to see options for the recording to keep the file sizes small, such as recording things in 256bit grayscale; and just straight text recording for text consoles.

Thank you :-)

David F.

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Thank you for your feedback,

David Hervieux

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Is session recording for logging purposes still on the to-do list?

My team would really like to be able to record RDP sessions.

Julian Kowalczyk
Alphaserve Technologies - Systems Team

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Hi,
We have a video recorder in the application but it's not integration. It's complicated because of the size of all the recording data. I will see what we can do in a future version

Regards

David Hervieux

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Hey David -

We recently merged with another company. The other company has a home-brew app that was based on internal feature requirements that does sessions (mostly just RDP and SSH). We're evaluating moving everything to what the other half of the company uses (RDM and DVLS) however session recording is huge for auditing purposed.

I know it's not an easy thing to accomplish and may be something that your team doesn't have the dev cycles to address, but mandatory session recording that is stored centrally to a file server would be a huge win that would make RDM a competitor to the internal app so we could explore keeping it.

Honestly, it's so important to the parent company that even though RDM is significantly more feature-rich, it may cause us to have to migrate away from RDM. It's not definite, but having mandatory session recording that the user could not control or disable and saved to a central repository (not SQL for obvious DB reasons) would settle that issue.

Happy to chat if you wanted to explore pursuing a solution together, however if you simply can't I entirely understand, it's not a light task. Thanks!

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This is something I would really like to add. Could you give me more technical details on how they do it with the internal app? Is it automated?

Regards

David Hervieux

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Hi David,
There are any chance to add video recording soon for all sessions or in meantime, do you have another solution [script with external solution]?.
It's mandatory for several companies and by extension for our customers and as I can read it here highly anticipated by your customers.
This feature will be differentiator for RDM.

Regards, Stéphane.

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Hello Stéphane,
We are working hard for this and our goal is to support RDP, VNC, ARD, SSH and Wayk Now by the end of the year. We already are working on several part of the engine including our raw data file format to capture the data.

Regards

David Hervieux

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Hello David,
Good news, it means that the next gen of RDM will be able to automatically add video capture when launching a connection, correct ?

Since this subject is open for several years you will make happy!
If you need beta tester we are voluntary...


Regards

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Exactly. It's not a simple task but this will use our Wayk engine for that.

Regards

David Hervieux

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Hi

Any update?

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Still on track for RDM 14.

Regards

David Hervieux

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Ok, thanks. When is RDM 14 planned to be released?

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Beta this summer. Just to give you more details. We are about to release Wayk 2.0 Beta with the NAT traversal and the team will continue on the recording. We made also some progress and we might also be able to record directly from the RDP ActiveX and not just from FreeRDP.

Regards

David Hervieux

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Hi David,
Great new! This subject is open for several years ....
If you need beta tester we are voluntary.
Best regards,
Stéphane

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Just a question, the record will be automatic when we start a connexion [RDP, SSH, HTTP,..] from RDM. Correct ?

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Exactly but I'm not sure for HTTP.

Regards

David Hervieux

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Will it be "smart" and only record when moving mouse or typing? No need to record an one hour idle session.. :)

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It's not easy to do and it will depend of the recording codec.

Regards

David Hervieux

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Ok, add it to your wishlist.. :) No need to save "empty" recordings.

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I'm also eager to wait for the recording function to be adjusted so that the session is only recorded when I'm active and otherwise in PAUSE. Is there any progress?

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We hope to have this kind of feature for RDM 14. This release is planned for this fall.

Regards

David Hervieux

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Not sure if this is the best place to add this wishlist feature, and if not, please let me know and I'll move it to either a better thread or create a new one.

I would really REALLY like to see an extra option for the recording Source of "Session" or "Window"

Too many times we shoot a short video to show a client how to do something on their server because as the saying goes, "A Picture (screen clip) is worth a thousand words", then a video is worth a million.

However, the problem we have and it's happened a few times by my team already, is that it records the entire RDM application.....Navigation list and all....showing our clients a list of ALL of our clients, and that's just feels a little "Kiss and Tell" to me.

If we could have an option to JUST record the RDP session, that would be amazing.

Thanks!

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Hi,
This is something on our todo list. It just not as simple as it look but we are working on it.

Regards

David Hervieux

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Great! Thank you.

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Dear David,
Could you give us more detail in term of planning ?

Stéphane

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If everything goes s planned, this should be the highlight of RDM 14 planned for this summer with the Recording of RDP, ARD, VNC, Wayk and SSH/Telnet sessions.

Regards

David Hervieux

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Bonjour David,
La nouvelle réglementation européenne [RGPD] intègre une notion de preuve et l'intégration de la vidéo en mode automatique dans RDM serait un avantage concurrentiel et différenciateur pour Devolutions. Beaucoup d'organisation sont actuellement en recherche de ce type de solution et se tourne sur des dispositifs type Wallix, Balabit.
Je sais qu'il n'est pas évident de répondre à toutes les demandes d'évolutions des utilisateurs RDM. Mais cette option est attendu depuis plusieurs années comme le montre ce post.
Est-il envisageable de l'avoir dans la version 14 ?

Cordialement,
Stéphane

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On travaille fort pour mettre ça dans RDM 14. On a des prototypes intéressants avec un mode d'enregistrement léger mais suffisant pour rejouer un video. Le plus gros problème c'est d'éviter de vous faire passer par un proxy qui enregistre et garder RDM comme client RDP.

Cordialement

David Hervieux

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Any progress?

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Yes but it was postponed for after RDM 14 and RDM 14 is now available since this morning. This means it's the new priority.

Regards

David Hervieux

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Thanks for the update David, this is still high priority functionality for my organization, so if this can be achieved it would be excellent.

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Postponed, again.....:(

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Any progress?

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Working hard on this. Just to keep you posted, we will support the webm video format. You will be able to convert it eventually.

Regards

David Hervieux

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Hello,
will the recorded video store the meta information so that it can be searched for? Like how can you observe IT?
Best regards,
Martin

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No it will not be possible to search for the metadata but you will be able to record any session that you open (no need to install something on the server).

Regards

David Hervieux