jason17

That fixed it - thank you!

Hello,

When using the documentation tab, I've someone pressed a shortcut and enabled the 'proofing' option.

This is where you see the symbol ¶ at the end of each line.

How do I turn this off?

https://imgur.com/ErTZIQy

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Ahhh - it was hidden.

If i grabbed the right hand side of the window I could drag out the split.

Seems OK for now!

Thanks Hubert.

Hello,

When editing text within the Documentation tab - clicking the Split button doesn't do anything.

• It used to work in the previous version

• It will work if I press Maximise, and then Split

There was an issue with the text editor losing cursour focus. The window would refresh and my typing would stop. This looks to have been fixed in the latest version.

111

Hello,

I have installed the new RDM version as you have suggested.

Unfortuantely this causes another issue that I've seen in the past. When making changes in RDM it now takes 50+ seconds for the save to be process.

Let me make some optmizations to my database and I will test again.

Hello,

I know one of my colleagues is having the same issue - his version of RDM is very out of date however.

My Windows version is 21H1.

Firstly, you are not using the local cache. The intelligent cache is disabled, so, this means that you are communicating with the database all the time and when you want to edit an entry, all of them are reloaded. Enabling the caching will help a lot. To do so, go in File -> Datasources -> Edit -> Advanced tab and change the caching mode option to Intelligent.

Hi Jeff,

My data source is already configured for Intelligent caching. Could this be a setting on the server preventing this from working?

Hello @jason17

Sorry to intervene, could you please check these two things, as my CPU did spike on the same version and these are the steps I did to restore everything.

1. Validate in RDM Help - Profiler that the Profiler level is set to 1 and the Debug to 0 and close RDM.

2. Open your Windows Task Manager and close all the RDM application that are running.

3. Restart RDM.

There should be a small CPU demand at startup, which is normal, but then everything should be back to normal.

Best regards,

Thank you for your reply.

I've just followed your instructions. My Profiler Level was already set to 1, and my Deb Level was set to 0.

I have a single RDP connection open at the moment and am receiving the CPU spikes.

Diagnostic report here;

Data source ID: 9569441e-48f2-422b-8c59-7a8c17884435

Repository ID: 00000000-0000-0000-0000-000000000000

Data source type: Microsoft SQL Server

Data source size: 6.7 MB

Data source settings size: 5.4 KB

User specific settings size: 0 Bytes

Connection protocol: TCP

Offline: False

Allow connection states: False

Repositories: 2

Entries/Items: 15084/15084

Sessions: 2607

Data entries: 324

Credentials: 208

Sub connections: 0

Documents: 137

Contacts: 0

-->Sub total: 3276

Session tools: 0

Folders: 11808

--> Total: 15084

Virtual folders: 1

Custom images: 293

RTF notes: 0

Connection client version: 0x0000000000000000

Connection server version: 0x0000000000031D76

Connection history version: 0x0000000000031D73

Hi Jeff,

These are all RDP sessions.

I was previously using the latest version however was experiencing delays with saving; so have downgraded to this version.

Hello,

I am running Remote Desktop Manager Enterprise 2021.1.21.0.

Every 5-10 minutes the application will spike my CPU to 100%. It sits at 100% for about 30 seconds and then goes back down to normal.

The datasource is an SQL server on the local LAN.

Any ideas what might be causing this?

...

...

...

Unfortunately nothing in the history.

Will grab the data from a backup.

Thanks!

Hello,

Having a strange issue with a documentation item set on a folder.

So, I added the folder to my favourites thinking it would add all the sub-folders; however it didnt. I deleted the folder within my favourites screen.

Looking back in the Vault area I can see the folder is still there - the icon is missing, and the documentation is missing as well.

I've tried to resurrect the folder however clicking resurrect does nothing.

Any way to retrieve this data?

Thank you - I'll try the database cleanup.

Hello,

I have an MS SQL data source with 2500 entries.

The performance is quite poor - opening the properties window for an entry takes 8+ seconds to load.

Closing the properties window takes another 5+ seconds.

Version: 14.0.6.0 64-bit

- using AD integration, ecrypted datasource and 2FA

Any advice for improving performance?