ukkaapie

Hi,

I have an issue with regards to using the navigation when docked as a tabbed document.

Everytime I expand a folder without selection an entry the view switches to the dashboard tab therefore if I have multiple folders I keep on having to switch back to the navigation tab to expand the next folder.

Is there a setting or is this a bug. I really use this feature a lot to save on monitor space but is extremely frustrating.

Kind regards

This is the error I get:

System.Net.WebException: The operation has timed out

at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)

at System.Net.HttpWebRequest.GetRequestStream()

at Devolutions.Cloud.ApiWrapper.RestClient.GetInfoDataFromBodyRequest[T,K](String apiUrl, T postObject)

at Devolutions.Cloud.ApiWrapper.CloudWebClient.Login(String userName, RDMOLoginParameters parameters)

at Devolutions.RemoteDesktopManager.RDMOProxy.RDMOWebApiClient.Login(String userName, String password, String datasourceID)

at Devolutions.RemoteDesktopManager.Managers.RDMOManager.Login(Boolean force, Boolean silent, RDMOLoginDialogSource dialogSource)

at Devolutions.RemoteDesktopManager.Business.DataSources.DevolutionsOnlineDriveConnectionDataSource.Login()

at Devolutions.RemoteDesktopManager.Business.DataSources.DevolutionsOnlineDriveConnectionDataSource.GetDataSourceSettings()

at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.c29fbd34504079a3525ca4c390d5d4074(BaseConnectionDataSource c7f28727fc7a5daa94ba08f688b2a5781)

at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ca4799bebd8b706f34eea94a778843b55(BaseConnectionDataSource c01af917dca3518ff73ed69848f95f91a, Boolean cfe205b02d73750f8fd14d199343fe545)

at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections(BaseConnectionDataSource dataSource)

at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.RefreshConnections()

at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.RefreshAllConnectionView(Boolean saveState, Boolean checkOnline)

at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.RefreshView(Boolean checkOnline)

at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.set_DataSource(BaseConnectionDataSource value)

at Devolutions.RemoteDesktopManager.Managers.DataSourceManager.SelectDataSource()

at Devolutions.RemoteDesktopManager.Managers.MainFormManager.DoFirstLoad(IMainForm mainform)

at Devolutions.RemoteDesktopManager.Forms.FrmMainDocumentManager.cae3b4c7c167cf0d9747ac4fee11ac00a(Object c19f185fd70cefc696ba148af1c4faf54, EventArgs cf1018bb83ec7debd818319fd3cb4844e)

at System.Windows.Forms.Timer.OnTick(EventArgs e)

at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Hi,

I have tried to do a search but cannot find anything that helps.

I have a cloud account with Devolutions and I seem to not be able to connect from my Remote Desktop Manager on odd occasions.

Like this morning I cannot connect but last night I was able to.

My laptop is a work laptop where I generate a VPN. I then go into IE to make sure I have connectivity to the internet and once established I then open Remote Desktop Manager.

This is the same process I follow everytime but randomly I don't seem to be able to connect.

Any help is greatly appreciated as I am resorted to using standard Microsoft RDP client for individual connections.

Shane

Hi,

I have updated to version 11.6.0.0 this morning and my RDP manager has just crashed.

I have one VM open with RDP and one connected through quick connect.

When I logged off the server connected through quick connect, my RDP manager crashed.

One thing of note, when I log off a machine and then move to another tab then once the machine has finished logging off I go to the dashboard of that tab I have selected

Hi,

They are already enabled.

I have tried that with no luck.

I have also tried setting the option and then closing and opening RDM back up to no avail.

I can start working in another tab after I start logging off from a machine but as soon as that session ends I get transferred to the dashboard tab.

Is there somewhere I can switch off going back to the dashboard when a RDP session finishes logging off?

Hi,

I have version 11.5.8.0 and for some reason I now have my ribbon menu on autohide.

The first of the pictures shows the 3 dots for the menu. The issue with this is if I happen to move the mouse too far up the screen by mistake then the menu comes down causing my RDP session to resize.

The 2nd picture shows the collapse button overlayed by the button to select a tab therefore I cannot collapse the menu this way. I have to select an area of the application that is not in the menu. If I select the machine on the left in the tree view then it asks me if I am sure I want to move the machine. To where? I was just selecting it to get rid of the menu.

Is there a way to switch autohide off and just have it gone? Before, if I wanted the menu back then I would click the icon in the top left corner and select "Top Pane".

Also my quick connect bar is gone as a result of the menu autohide.

Still an awesome product by the way.

Nothing in the application log for today... the last error entry was 11/05/2016

The last entry of any sort was 16/06/2016.

Hi,

I have been on 11.5.6.0 and updated to 11.5.8.0

I have not experienced any crashes in 11.5.6.0 but I have just had one crash now.

I had 3 RDP connections open and went to close the application with the 3 machines connected. The application didn't ask if I was sure I wanted to disconnect the machines. It just crashed.

The following found in event viewer:

The program RemoteDesktopManager64.exe version 11.5.8.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 11cb8

Start Time: 01d1cb8398a2b072

Termination Time: 33

Application Path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager64.exe

Report Id: 8dec1955-37b1-11e6-82eb-028037ec0200

I've installed it... will let you know how things go...

There are only 4 entries in the log and the last entry dates back to 11/05/2016

Here is the event from my event viewer:

The program RemoteDesktopManager64.exe version 11.5.4.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 790

Start Time: 01d1bccc0df6d835

Termination Time: 34

Application Path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager64.exe

Report Id: f29cfd42-29af-11e6-ae03-028037ec0200

Hi,

I had a crash on Friday where all I did was try to exit out of RDM... I didn't have any clients open at the time either.

No

My RDP manager has crashed 4 times today

Each time it was after either rebooting or logging off from a Windows Server 2012 R2 server

Hi,

I have the version 11.5.2.0 64bit running on Win 7 with 2 monitors.

I run RDP Manager on my right monitor and If I am in a spreadsheet or any application on the left monitor and use CTRL + SHIFT + Arrow then while the cursor moves in my spreadsheet, it also moves the focus between the different tabs I have open in RDP Manager.

Hi,

In the link you provided it says to uncheck the option but there is no checkbox to uncheck.

Regards

Shane

ok... found it...

set the display screen sizing mode to "Auto scale resolution"

That works 100%

Hi

That sets the resolution of the embedded version to the full screen resolution ie 1920 x 1080 so everything is a little "squished"

Hi,

Could you send me a small video of RemoteNG? Smart sizing only scale the image and does not change the resolution. I want to verify what king of adjustment is made. Just be sure to try on both software the same remote host because some OS does not behave the same way.

Regards

I have attached first embedded and then full screen. All I had to do was right click the servers' tab and select full screen.

When I escape out of full screen mode, the server returns to the original resolution

The resolution settings in the embedded is 1664 x 983 and full screen is 1920 x 1080

I have version 11.5.1.0

Smart sizing enabled or disabled.

If I open the embedded RDP session and then switch to full screen, the desktop does not adjust itself so I get a black area around the sides.

If I open the RDP session, disconnect and then reconnect using the full screen parameter, then the desktop adjusts accordingly

I used to use RemoteNG and when already connected, resizing worked fine when I would switch the session to full screeen.

Any ideas as to why the desktop does not adjust?

Hi,

My RDM has stopped responding

4 sessions open

performed a reboot of one of the sessions and RDM stopped responding.

Had to kill the process as after 5 minutes it still had not recovered.

The only entry in the Application event log:

The program RemoteDesktopManager64.exe version 11.5.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 9354

Start Time: 01d1af80dc3f3d37

Termination Time: 60

Application Path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager64.exe

Report Id: f9b97ceb-1ce4-11e6-a4d6-028037ec0200

You have remotedesktopmanager64.exe in the installation folder.

Regards

Doh!!! Didn't see that... am working with it now and will let you know what happens...