jboren

Hi Min,

Thanks for the response. I was actually trying to scan the QR code to setup 2FA for RDM, got mixed up and posted this question to the wrong forum. Please disregard.

Thanks!

Joe

I've tried this with several account at different sites, and not once has this feature ever worked. The main window minimizes for just a second, then pops right back up. Nothing is scanned. Is there some special procedure for making this work? I've had luck copying them to the clipboard but believe it or not, there are QR codes out there that are not images that you can copy to the clipboard or save to a file. In those cases there is no way to use the OTP feature.

Am I doing something wrong?

Thanks!

Yes! That's exactly what I was looking for. I knew the feature was there, but I was too dumb to find it.

Thanks Jeff!

Cheers!

Greetings,

I have about 110 SSH entries that I need to add the same after-connect typing macro to. Is there any way to add it to multiple entries simultaneously somehow? I can select multiple entries but 'properties' is grey'd out. Just being lazy and trying to avoid editing them all individually. :) Any ideas?

Thanks!

Wow, I actually did not know that. I have been unnecessarily hitting ctrl+c for years!

Thanks for setting me straight, that's super helpful. No need to change anything, it's working great.

Thanks a ton for the help!

Best regards,

Joe

Greetings,

When I have an open ssh connection, and I select some text and CTRL+C, it copies the text but it also sends a output to the shell, and I get a new line. This can be a problem when I run a script, which produces some output then waits for input. I want to copy the output, do something with it, then continue the script. When I hit CTRL+C it exits the script. So it's impossible to copy anything from the terminal when the if it's waiting for input.

This isn't specifically an RDM thing, but I was wondering if there were a setting anywhere to change this behavior.

Client is Win 8.1 running latest RDM, connection is SSH Shell (Rebex). The server I'm connecting to is Ubuntu 16.04.

Anyone have any solutions for this?

Thanks!

Joe

Weird little bug that doesn't prevent downloading, but is a bit of a pain. In Native SFTP When you select multiple files and right-click -> Download, after each file finishes you get a pop-up error message window that says "Unable to retrieve information". It doesn't seem to affect the downloads, they complete and it goes on to the next file. But if you download 100 files, you'll get 100 pop-ups layered on top of each other, that you have to dismiss one at a time. And if there's a file collision and you get the window to choose to overwrite or not, you can't touch that window until all the Error pop-ups have been dismissed.

Like I said, doesn't prevent or interrupt the actual downloading of the files. Doesn't affect files drag-and-dropped, just right-click -> Download. Happy to provide any additional info/testing you need.

Thanks!

Joe

Absolutely. I will give it a shot after the next update.

Best regards,

Joe

Not sure if this is a bug report or a feature request.

If I create a new Native SFTP connection, connect to the server, try to drag/drop a folder to transfer I get an error "drag-and-drop folders is not available". Is this correct? Is there no way to copy a tree of files/folders using the native SFTP?

I can use filezilla, if not, I suppose, but for various reasons would prefer to use the native built in functionality if it works.

Thanks!

Joe

Defaults to 21 which is correct for FTP but incorrect for SFTP. Not a huge deal but have to remember to change it every time I create a new SFTP entry.

Thanks!

Hi Hubert,

Thanks for the help and sorry for the delayed reply. I don't think that gets me what I'm after. It seems to record everything once the session is established, but I'm looking to see the session setup debugging info, basically what you get with ssh -vvv from the command line.

Unless I am misunderstanding and recording can show this info and I'm just not setting it up right.

At any rate, I got the connection fixed so this is less of a priority to me, but it would be really nice to have the ability to see all the SSH session setup messages for troubleshooting purposes.

Thanks,

Joe

Greetings,

I'm trying to troubleshoot an SSH connection(SSH Shell Rebex) and I'm wondering if there is any way to record logs of the connection attempts, similar to "ssh -vvv" from the command line.

Thanks,

Joe

Greetings,

I purchased a basic subscription to Online Database, and set up myself and 2 other users. I am able to connect to the database as my user no problem, from 2 different machines. The other users, however have not. When another user tries to connect to the database they get an error message "Too many users configured for the current Devolutions Online Databse subscription!" However, there are only 3 users, and this user is the 3rd.

So i tried deleting that user and recreating it, and now when I try to add the third user, I get an error message "You have reached the maximum number of users available for your subscription, you can upgrade here" However as you can see from the screenshot, there are only 2 users there.

Please advise.

Best regards,

Joe

Hi David,

Thanks again for the help. When I was searching around trying to see what was going on, I found this:

https://forum.devolutions.net/topic1021-dnshost-ip-cache--show-password-option.aspx

It sounded like if that feature had been added it could be responsible for the behavior, but maybe I misunderstood. Maybe there's some OS caching thing going on that doesn't affect nslookup but does other windows apps. I'll see what I can find.

Thanks once again for the help, much appreciated.

Best,

Joe

edited by jboren@drakecooper.com on 8/20/2015

Hi David,

Thanks for the help. I'm not sure i understand your question. I probably wasn't very clear, but the issue is RDM caching DNS lookups, and needing the ability to disable that, or clear that cache. This isn't the operating system DNS cache or the DNS server cache, it appears to be a cache within RDM, unless I'm completely misunderstanding what is going on. Which is entirely possible.... :)

Thanks very much for the help.

Best regards,

Joe

Greetings,

I attempted to connect to a host via SSH with the hostname before the DNS entry in the local DNS server had been created, which obviously failed. Logged into the DNS server and created the record. Verified via nslookup that the record is resolving on the machine RDM is installed on. However, every time I try to connect to the host I get "No such host is known". If I try to use the ping tool I get "DNS Error, unable to resolve the host name". I have deleted and recreated the entry and get the same errors. I know the hostname is correct, the dns record exists, and it resolves correclty on the RDM workstation. Seems like there might be some DNS caching going on. Would like to disable that completely. Alternatively a way to clear the cache would at least get me working again. It finally started resolving again so it seems like the cache is roughly 15 min. In a development environment where VMs get created and destroyed all the time and where they deployed to different dev/staging/production environments this is going to cause problems regularly.

Thanks,

Joe

Hi Jean-François,

Thanks again for the help. I was looking for the option you referenced and stumbled onto "Keep tab on disconnect" under settings from right-clicking the tab. Unchecking that did the trick. Tabs are now closing on disconnect. It's great that that is an option that can be turned on or off. RDM continually surprises me with cool features. :)

Thanks a ton, I think we can call this Solved.

Best regards,

joe

Opps, forgot to answer all your questions. :)

I am running version 10.6.7.0

Thanks again,

Joe

Hi Jean-François,

I'm sorry, I should have mentioned it's SSH sessions. RDP works as expected. I don't have any VNC connections, so I'm not sure if they are affected. I pretty much just use rdp and ssh. I didn't look at all of them but I looked at a bunch of my SSH sessions just now, and they were all using putty so maybe it's the culprit? At any rate thanks very much for the help.

Best regards,

Joe

Greetings,

This seems to have cropped up with the last update. Previously, when a server disconnected, or was rebooted, or timed out or whatever, and the session was disconnected, the tab would automatically close. Now this is no longer happening. I reboot a server from within the tab and the tab just sits there forever until I close it manually. Any idea why this behaviour changed and how to get it back? I could be wrong about it being related to the update it just seems to have started happening around the same time I updated.

Thanks,

Joe