KajLehtinen

Has there been any changes to the support? Installed the current version (released a couple of days ago) and it doesnt work in regards to that it opens the remote session within the frame of the RDM for Android, this in Dex on a Samsung Galaxy S10.

No way to resize the frame unless I told DEX to allow force all apps to resize window - which does seem to indicate that RDM doesnt provide that support, but DEX ....

Hi!

I'm trying to attach to a MariaDB based data source that forces two factor authentication, but cant find any option in RDM Android 2019.2.3.0 to enable two factor for the datasource?

/Kaj

Yes - I can make a video if you like and give me somewhere to upload it.

Hi!

If editing a entry in above mentioned Beta and the entry is present in more than one folder ("DC\TeleCity;Contractors\RG19\DC") and you decide to edit that entry, when pressing the three dots to the right of the folder entry - it only marks the second folder (or first in the tree) - upon deselecting that and pressing OK the entry is moved to root folder.

If one tries to select the second folder again the first click on the folder doesnt do anything (as if its beeing unmarked - although its not visually marked) and clicking the folder a second time selects it and then you can save.

Previous version (pre 2019) worked as expected, that you could edit entry and all the selected folders was marked when editing and you could select or deselect folders and it kept the correct list of selected folders when pressing OK.

Kaj

Why not start simple, make it a option to replace the documentation tab with a preexisting Confluence page for each entry? Super simplest way would be to allow the use to paste in the URL of the confluence page and RDM detects that its a confluence page and shows that instead of the builtin documentation page for that entry. To streamline it it would need a option to login to confluence ofcourse, but thats part of your core business :-)

And later on develop it to be able to create a new Confluence page from the RDM and save as the documentation page.

Or if its easier, make a Confluence page a session option in RDM

In our case its Confluence cloud but ifcourse there is Confluence onprem aswell

Has this feature request gotten any attention & perhaps gotten a timeline?

Would be greate if the documentation tab could be replaced or integrated with a Conflence page.

Hi!

In RDM 2019.1.10.0 the smartfolder shows everything regardless of how I try to use it. If I name the smartfolder entry to VM it lists everything, if I change the Smartfolder entry/name to Smartfolder it still finds all the entries. If I instead try to use the field Entry Name its the same results. Anything entered in the TAG fields its emptied out after saving / pressing OK and reentering through properties. Same as Martin_ described.

OK found under %APPDATA%\Local\Devolutions\RemoteDesktopManager\ the RemoteDesktopManager.cfg file and a BAK file, swapped them around and now I can start RDM again.

Hi!

Just earlier today enabled Windows Authentication with DVLS/DPS 6.x and switched it on in the client. Seemed to work fine, but the next time the client wanted to load it just flashes a whitebox on screen and then dies. I've installed 2019.1.10 aswell and same behavior there.

How do I switch of Windows Authentication in RDM if I cant start RDM so that I can verify if its a problem with Windows Authentication or something else. Tested to restart my laptop and it didnt help either.

/Kaj

Just to follow up on this thread, it was a user error from our side that prevented the Mirroring from failing over - or DPS from working after a SQL DB failover occurred. It was as simple as that we hadn't added the user that the DPS server logs into the SQL Database with into the second SQL server.

When we added the user in question to the second MS SQL Server and tested to failover the DB it worked perfectly without hickups or anything in the DPS server / RDM client.

/Kaj

Any news? We're on DVLS 4.0.7 and saw yesterday that it was quite old now. Any chance that if we upgrade that the error has sorted itself out?

Thanks

Has this made its way into RDM? Would like to insert a text to explain that the user needs to enter ticket number for why they need to connect

Any progress on this feature request? I'e to force a ticket number to be entered?

Have you found the error and working on a fix or is it still that you are trying to identify the error?

Usually it fails over when we do a backup, but I'm on vacation this week so I just failed the DB back without anymore investigation.

/Kaj

Any progress on fixing the mirror failover scenario bug? We had a SQL server failover last night that forced the system into errorstate until I manually failed it back.

Hello,

First, I have looked in your records and you can indeed deploy DVLS in HA/Load balancing topology. If you plan to do so, please consult the following online help page about managing encryption keys in a HA/Load balancing topology.

Is there any instruction on how to configure a loadbalancer in front of the two DVLS servers? Thinking specifically about KEMP Technologies.

Any progress?

Is the Database mirroring that you talked about is this type of setup that Microsoft explain here (https://docs.microsoft.com/en-us/sql/database-engine/database-mirroring/database-mirroring-sql-server?view=sql-server-2017) ?

Yes its that setup - we have it running in 'High-safety mode with automatic failover' I'e with a third Witness server.

And I'm curious to understand how did you "copy" the information from the first database to the second database. Did you export and import all the entries? Did you backup and restore it. Do you have some idea about the initial setup because that could have a big impact of the setup.

We did according to the instructions from Microsoft, I'e make a backup of the database from the 'primary' server, then restore with norecovery and then switch on the Mirror on the mirror node and then finally on the primary node. The DB's then state that they are Principal, Syncronized on the primary and Synchronised, Restoring on the mirror. We've done the same setup on other DB's that support mirroring and they work perfectly over a fail over scenario.

Should we run a quick webex tonight to check that we haven't missed anything in the config? I'm available for another 2 hours or so. We've running 4.7.0.0 on the DVLS server itself.

Below is the error from DVLS server when the DB fails over.

Error:

SqlException - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server) at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, UInt32 waitForMultipleObjectsTimeout, Boolean allowCreate, Boolean onlyOneCheckConnection, DbConnectionOptions userOptions, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionPool.TryGetConnection(DbConnection owningObject, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection(DbConnection owningConnection, TaskCompletionSource`1 retry, DbConnectionOptions userOptions, DbConnectionInternal oldConnection, DbConnectionInternal& connection) at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal(DbConnection outerConnection, DbConnectionFactory connectionFactory, TaskCompletionSource`1 retry, DbConnectionOptions userOptions) at System.Data.SqlClient.SqlConnection.TryOpenInner(TaskCompletionSource`1 retry) at System.Data.SqlClient.SqlConnection.TryOpen(TaskCompletionSource`1 retry) at System.Data.SqlClient.SqlConnection.Open() at Devolutions.Server.DatabaseManager.GetDataSet(String sql, IEnumerable`1 parameters, CommandType commandType) at Devolutions.Server.DatabaseManager.GetData(String sql, IEnumerable`1 parameters) at Devolutions.Server.DataSourceManager.GetDataSourceSettingsDataTable() at Devolutions.Server.DataSourceManager.GetDataSourceSettings(SessionContext context) at Devolutions.Server.ServerManager.GetWebServerInfo(SessionContext context) at Devolutions.Server.ServerInfo.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) ------------------------------------------ Win32Exception - The network path was not found --- Default

Thanks, can we get early release on this for us to test? Would hate to be forced to switch off mirroring on the DB and now it seems to swap mirror pairs every morning.

First, I have looked in your records and you can indeed deploy DVLS in HA/Load balancing topology. If you plan to do so, please consult the following online help page about managing encryption keys in a HA/Load balancing topology.

Excellent - will put that into the todo itemlist.

Finally, because your SQL Server instance already manages the fail over, there is no need to set the fail over partner in the DVLS settings.

Are you sure ? We're not talking Always on availability group, but a standard Synchronous Mirror. My understanding of the error that we have is that DVLS continues to talk to the 'mirror partner' server after a failover and since that DB isn't primary it doesnt answer. So I would assume that some sort of logic is needed in DVLS to retry the connection on the other configured DB.

/Kaj

We're using 4.7.0.0 on DVLS

Hi!

Its the SQL Server that automatically manages the failover to the mirrored partner & I've setup failover partner in DVLS settings.

Its only one instance of DVLS, dont think our license allows us to install a HA/Load balanced topology with DVLS - correct me if I'm wrong.

/Kaj

Hi!

We got our DVLS SQL Backend (SQL2017) setup with a synchronous mirror setup, so it autofailsover when it needs to. I've configured backup SQL server in DVLS settings, but it doesnt seem to get that, since DVLS gets a DB error everytime the DB has failed over to the mirror partner.

What do I need to check/configure to get DVLS to understand/change automatically to the other mirrored instance?

/Kaj