hermann01

Hi Olivier,

thanks for the quick response. Is the Roadmap available for customers or is it only an internal document? Or to ask directly, is there an ETA?

Best regards,

Hermann

Hi Guys,

we are slowly implementing the Devolutions Workspace/Web Login browser extension to a small group of users. The extension is connected to our Devolutions Server and as for now we can only add Website-Information (credentials) in the extension. Our test users have asked us if it is possible to add additional information like credit cards and contact information as an entry category, that would make the shopping experience for our purchasing teams more comfortable while browsing the web and using the extension.

I did see that you can add other type of entries when you login to the webinterface of the Devolutions Server, but you can't search for them or use them in the browser extension.

Do you think that's a thing that you could integrate?

Thanks & best regards,

Hermann

Hello Maurice,

thanks a lot for the link, i almost forgot that there was an internal configuration site apart from the DPS Console configuration window. We will tweak the settings to find the best value for our users. Regarding the vaults I didn't think that there would be that much vaults per user/role, but if that's the case you're right it might be a bad idea to link i.e. > 100 vaults at startup. Since we are using only one vault per department i didn't see that problem.

Best regards,

Hermann

Hi guys,

we are using the Devolutions web Login combined with a Devolution Password Server and we were testing this solution for the last couple months. While doing the tests, we found 3 things that could improve the user experience a lot if they were adjusted.

1) After a fresh Plugin Installation the user h as to manually select the vault to sync, only the private vault is automatically selected. Is it possible to automatically assign the correct vault that is already linked to the user in the configuration? (role is linked to vault, user is linked to role)

2) When you undock a laptop (LAN/WLAN switch) you need to relogin into the DWL/DPS solution (probably because of ip address change!?). Is it possible to avoid that?

3) Sometimes it feels like there is a very short session timeout. Let's say you leave the browser open for 2-3 hours and do other work in the meantime. Your DWL session gets logged out and you have to relogin. Is it possible to adjust the timeout time?

It would be great if you could consider these/one of these changes, our users would appreciate it . FYI, we're using DPS 2020.2.9.0 with the newest DWL addon in Microsoft Edge Chromium.

Thanks,

Hermann

Hi Hubert,

i have send you some information through PM, i hope this helps.

Regards,

Hermann

Hello Hubert,

in our NWBC Package the exe file is called NWBC.exe instead of NWBCClient.exe which is strange since its an official SAP package, also the parameters didn't work at all for me. I also tried to find some parameter in the NWBC manual but with no success, no parameters at all. I will ask our internal SAP Team if they can provide me any information regarding the command line parameters of the SAP NWBC.

FYI, tested with NWBC 7.0 Patchlevel 3

Regards,

Hermann

Hello Jeff,

thanks for your quick response. If you need any help in analyzing the problem please let me know.

Best regards,

Hermann

Hi Guys,

some of our users love to use the SAP GUI FrontEnd AddOn in RDM, but since SAP GUI 7.40 no Saplogon.ini is used anymore, instead it uses SAPUILandscape.xml. After a few attempts to configure it, i realized that the AddOn does not seem to support the new SAP systems file. A quick search in the forum showed only older posts regarding that subject with no successfull ending.

If i try to create a custom connection string based on our SAPUILandscape.xml i receive the error "Unable to read ini file" like the other guys from the older threads did. Is there any hope for this AddOn or will it not be developed any further?

Best regards,

Hermann

Hello Maurice,

for some special websites it is mandatory for us to use IE 11. I found some old links showing that DWL was available for Internet Explorer as well, but all new links are missing the links to the IE plugin. Can you tell me if there is any chance that you put that plugin back online? And yes, i know how bad it is to have to resort to IE, but we are bound to it for specific sites.

Thanks & best regards,

Hermann

Hello Maurice,

Thanks a lot for clearing that up, it seems the help page confused me a little bit :-)

I will do a test installation to see how far we can automate the configuration for each user. If you have any documentation regarding the unattended setup of DWL I would appreciate a link to it.

Best regards,

Hermann

Hi Maurice,

actually there is a warning directly in your help page, you can find it here:

https://help.remotedesktopmanager.com/index.html?devolutionsweblogin_overview.htm

There is a part saying: Devolutions Web Loginwas created for a normal desktop environment. It uses inter process communication (IPC) with the client application. Using it on a terminal server introduces a level of risk that may be unacceptable for corporate users.

It also states that you can use it securely if you use a specific port for each user and secure the connection additionally with a password/application key. Since we like to make it as simple as possible for our users, we try to avoid additional authentication steps if not absolutely necessary. I want our users to be able to login into Citrix (they already need password + 2nd factor for that), start their browser and using their credentials without any other need for additional configuration and authentication. Is that possible with DWL in a terminal server/citrix environment?

Best regards,

Hermann

Hi guys,

we are looking for a password management solution that allows to inject the credentials into a website/browser. As far as i know we can do this either through DPS or DPH in combination with the Devolution Web Login Plugin. But as far as i know from the past, this Plugin is not Citrix compatible due to the way it's communicating with the server. (insecure)

Is this (still) true or is your Plugin Citrix-Compatible?

Best regards,

Hermann

Hi Jeff,

actually your answer makes perfectly sense!

Our deployment software allows different commands for the install and for the update process. With this options available i can use the customer installer for the fresh installation and just install the regular msi without customizations for the upgrade process.

I'll test it let you know the result.

Thanks for your support!

Greetings,

Hermann

Hi Jeff,

Thank you for your quick response. It seems i was careless when making the screenshot, i marked the wrong field due to different languages between normal use of the program in german (CustomInstallerDE.png) and making a screenshot in english (CustomInstallerEN.png). In german the data source credentials are on the right side, in the english ui they are on the left (see screenshots).

Anyway I created a new rdi file to make sure i did not mix it up on the test as well, you can see the settings I used for this test in the screenshot CustomInstaller_LastTest.png

I also attached a screenshot of the data source configuration dialog for you to better explain what I want (DataSourceConfiguration.png).

The last test showed that the data source information was used in the update which is good (DataSourceConfigurationAfterUpdate.png) but on the other hand the credentials field was overwritten with empty fields after the update instead of being ignored and left like it was (LoginScreenAfterUpdate.png & DataSourceConfigurationAfterUpdate.png)

So I have 50% of the solution i wanted, do you see any way to get to the 100%?

If we can't achieve that, our users have to re-enter the credential settings after each update which is not really bad but still annoying.

Best regards,

Hermann

Hi guys,

i'm creating a new configuration file for our custom installer for our next update and cannot figure out how to do it right. The goal is to include the datasource information itself in the installer but not the credentials dialog from the datasource. The reason is simple, our users set this credentials manually and if i overwrite it with the installer they have to do this again.

You might ask why we do not use %userdomain%\%username% as variable, thats quite simple, we use different users for windows and RDM for security reasons (never work with Admin in Windows, but the RDM-Account has all Admin related information).

I attached a screenshot from my installer dialog but if i use this configuration no datasource configuration is being set when installing (empty datasource).

I would be happy if you could help me with this.

Thanks a lot!

Hermann

DVLS-Server: 4.7.1.0

RDM-Client: 13.0.6.0

Hi Jeff,

shame on me, since our windows-user was the same as the RDM-User before we did not realize that this was the windows user :-)

Thanks for clearing that up!

@David

Nice to see you react so quickly, Devolutions Support is really great!

Best regards,

Hermann

Hi guys,

i tried the following:

1. Export private vault & user specific settings from user A (rw\hzingl)

2. Import the private vault & user specific settings to user B (rw\admin)

After i did that almost everything was fine apart from a few missing user specific settings (import said it imported it and shows it in the list, but the settings isn't changed like it should be). But one thing really bothers me. If i click on File - My Account Settings it shows the username of user A where the export files are from instead of user B which is the user I am logged into.

Does the import of User Specific Settings and/or private vault change this information?

For better understanding i attached a screenshot.

Best regards,

Hermann

Hi James,

thanks a lot for the effort, at least we know now that it is not possible to copy the favorites from user A to user B in an "easy" way.

I'll tell our users to do that manually.

Best regards,

Hermann

Hi James,

sorry for the late reply. I tried what you suggested to replace the Favorites.xml but it did not work as expected, the favorites stayed as they were before, no change at all. After that did not work i tried to rename the Favorites.xml to see if there would still be Favorites. To my surprise the system just recreated the Favorites.xml with the favorites that where there before.

It seems to me that the Favorites are saved in another place and synced to the XML-File or something like that.

Any ideas?

Best regards,

Hermann

Hi Erica,

the database is indeed hosted on another machine, it is hosted on our SQL Cluster Installation and most probably the loss of connection in the night happens due to the backup of the vm and/or the database. But i am not really sure that this is the problem since the backup happens daily and the problem does not appear daily.

Also i think you might be wrong regarding the login-errors, due to the not working logins this errors are produced, it is no like the users enter their password wrong all the time. It might be helpful to organize a remote session to check the configuration together, what do you think?

Best regards,

Hermann

Hi Erica,

no problem at all, i will export the logs to and send them to the e-mail address.

Best regards,

Hermann

Hi Erica,

today it happened again, no user was able to login into the datasource anymore until i restarted the server. The error messages are the same before so nothing changed. Do you have any other suggestions?

Best regards,

Hermann

Hi David,

i tried to copy the favorites.xml but this did not work, it even confused me more.

Imagine the following situation:

You have one PC with One Windows User, inside this Windows Session you have two RDM-Users that need to have the same favorites (that's the goal).

If you go now to %AppDataLocal%\Devolutions\RemoteDesktopManager\SOMECOMPLEXUSERID you will find "one" Favorites.xml which seems to be used by both RDM-Users.

If i change the favorites for user A the IDList-Value inside the Favorites.xml gets changed, if I change the favorites in user B the same file gets changed. What is even more strange is that both keep their individual favorites even if they use the same file.

I can only suppose that the IDList-Value is a combinated value for both users within this Windows User/Session and the RDM-Database splits this up to the proper RDM-Users.

Any suggestions or corrections? :-)

Best regards,

Hermann

Hi Nico,

we ran into a similar situation not long ago. We had the problem that the 64-Bit RDM Icon was pinned onto the taskbar and people were starting this version instead of the 32-Bit version. The problem was that the 64-Bit version did not work well with some of the SAP Addons that we use (SAPGui). Our solution was to remove the pinned Icon with a powershell script after the installation.

The script we used (and customized to our needs) can be found here: https://gallery.technet.microsoft.com/scriptcenter/b66434f1-4b3f-4a94-8dc3-e406eb30b750#content

If you just want to delete a desktop icon you could send a del command that deletes the *.lnk file after the installation process is done.

i.e. del "C:\Users\Public\Desktop\Remote Desktop Manager.lnk" /Q

If you need further help with the script let me know.

Best regards,

Hermann

Hi Jeff,

since 13.0.6.0 is out already i wanted to ask how it looks with the export/import Favorite function?

Right now it seems only possibly to export them, but an Import is not possible (function is grayed out in the context menu)

Any ideas on that?

Best regards,

Hermann