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dbowman

Copy Username and Password" button not working after update to 2026.3.5.0

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I have the problem too. With 2026.3.15.0 it now works sometimes and sometimes you just get the username, no password after pasting username. It works correctly less than a quarter of the time. Doing username and password individually works. 2026.2 was fine. This is in a Website session. RDP sessions seem to work fine. I tested multiple different web sessions.

> a clipboard manager, or a security tool that monitors the clipboard is running on the machine

Negative.

BUG - Copy One-time password from menu doesn't work

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It was fixed for me in 2024.3.27.0 and continues to work.

Recent release broke auto-login for Cisco Firepower

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Hello Jacob,

I can confirm that 2025.1.31 fixes the issue. Thank you so very much.

Recent release broke auto-login for Cisco Firepower

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Great. Thank you.

Knowing you probably don't have a Cisco Firepower (FDM mode, not ASA or FMC) to test with, I offer myself for any testing needs you may have.

Recent release broke auto-login for Cisco Firepower

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That log got me started. After trying 6 versions I got:

2025.1.24.0 fails

2024.3.31.0 works

There are no versions between those two available on your Previous Versions web page.

The Windows version is the only one I have tried.

Recent release broke auto-login for Cisco Firepower

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The first one broken was the version I was running before the version I'm running now -- of course that isn't helpful. Are upgrades recorded in a log file or something?

Recent release broke auto-login for Cisco Firepower

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A recent release, possibly 1 or 2 before 2025.1.30, broke the pasting of the password into the web login form on a Cisco Firepower (in FDM mode). It worked flawless before.

  • Have tested against 3 of these firewalls and RDM now fails to auto-login on all of them.

  • The firmware on the firewalls was not changed (I would have been the one to do that and I didn't).

  • Have tried from two different notebooks (Windows 10 & 11).

  • The names of the fields in the form did not change.

  • The "Discover" button correctly identifies the login, password, and button fields.

  • It correctly pastes in the username and presses the log in button, but the password field remains empty and the login fails.

  • I have tried playing with the autofill delay, but it doesn't change anything.

I have attached the html for the <div> containing the username and password fields.

I log in to these firewalls a lot as some are still being configured and the loss of autologin makes me sad.

BUG - Copy One-time password from menu doesn't work

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I look forward to it. Thank you. I'll report back.

BUG - Copy One-time password from menu doesn't work

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Updated to 2024.3.16.0. Not fixed. Still no pop-up notification and clipboard remains unchanged. Copying OTP from "View OTP" still works.

BUG - Copy One-time password from menu doesn't work

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Recording uploaded.

BUG - Copy One-time password from menu doesn't work

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I didn't get a request for a recording. Not my email inbox or spam folder nor in my forum inbox.

All I do is right-click the entry in the tree list and select "Copy one-time password" (the menu item is enabled). I do not get the RDM "Clipboard Notification" pop-up message and nothing happens to the clipboard.

Right-click and select "View one-time password" shows me the code and I press the copy icon. Then I do get the RDM "Clipboard Notification" pop-up, and the OTP is on the clipboard.

If I double click to start the session and right-click the session's tab and select "Clipboard --> Copy one-time password", the same nothingness happens, no pop-up and no clipboard change.

BUG - Copy One-time password from menu doesn't work

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And I do have the setting "One-time password" enabled under Application > Clipboard > Copy credentials

BUG - Copy One-time password from menu doesn't work

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The OTP code is setup. I quote from above:

  • "View one-time-password" and copying from there works.

The code is setup correctly in RDM. That just one menu item, "Copy one-time-password", does not work.

BUG - Copy One-time password from menu doesn't work

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> Could you please let me know which entry type you are trying to process?

I just have the one entry (I think) with an OTP and it is a web site entry.

> could you try pasting the content outside of RDM

Tried that many times. It's not there either. "Copy one-time password" does nothing with the clipboard inside or outside RDM. The original clipboard contents will still be there, unchanged.

> please update your RDM

Done. Not fixed.

BUG - Copy One-time password from menu doesn't work

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I have this same issue. Using SQLite, running v2004.3.12.0, Windows 10. All the other copy options work, I see the popup and it's copied to the clipboard. "Copy one-time-password" does nothing no matter what context menu I try it on. "View one-time-password" and copying from there works.

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