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macray76

Problem with Devolutions Cloud and RDM Windows 2023.3.20.0

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I've worked out the issue. I use an external app (called Touch Portal) that calls "macros" on my desktop to directly open RDM sessions. Because the data source has been updated it has a new ID so when I was opening up my sessions using the app it was defaulting to the original data source and coming up with the errors.

So you can close this support issue. Many thanks

Problem with Devolutions Cloud and RDM Windows 2023.3.20.0

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Copied this from the other forum where I posted...

As well as the 403 (User already migrated) error, I also get the following status 422 error (The HTTP status code of the response was not expected) when editing a connection:

at Devolutions.Hub.Clients.HubClient.<PutEntryAsync>d__71.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Devolutions.Hub.Clients.HubClient.<>c__DisplayClass70_0.<<PutEntry>b__0>d.MoveNext()

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at Devolutions.Hub.Clients.HubClient.PutEntry(Guid vaultId, Guid entryId, Entry entryToPut)

at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnectionAsEntry(Guid dataSourceID, Guid repositoryID, Connection toSave, Connection[] currentConnections)

at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnection(Guid dataSourceID, Guid repositoryID, Connection toSave)

at Devolutions.RemoteDesktopManager.Business.DataSources.HubConnectionDataSource.SaveConnection(Connection connection)

Problem with Devolutions Cloud and RDM Windows 2023.3.20.0

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@Nicolas In my case I don't run RDM Android but my RDM Windows version is already at 2023.3.20.0.

App start showing HTTP 403 error after Devolutions Cloud is migrated

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I also get the following status 422 error (The HTTP status code of the response was not expected) when editing a connection:

   at Devolutions.Hub.Clients.HubClient.<PutEntryAsync>d__71.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Devolutions.Hub.Clients.HubClient.<>c__DisplayClass70_0.<<PutEntry>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Devolutions.Hub.Clients.HubClient.PutEntry(Guid vaultId, Guid entryId, Entry entryToPut)
   at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnectionAsEntry(Guid dataSourceID, Guid repositoryID, Connection toSave, Connection[] currentConnections)
   at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubDataSourceManager.SaveConnection(Guid dataSourceID, Guid repositoryID, Connection toSave)
   at Devolutions.RemoteDesktopManager.Business.DataSources.HubConnectionDataSource.SaveConnection(Connection connection)

App start showing HTTP 403 error after Devolutions Cloud is migrated

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I'm having the same issue.

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