cbazzucco

Hi,

I've just migrated to version 2024.3.10.0, and all my sessions are gone. Even enabling the "show deprecated" option doesn't work, so for now, I've reverted to the previous version.

First question: is this normal?

Second question: how can I migrate to another data source? Any suggestions on what to use if I have 3 PCs?

Thanks

Hello,

Are you referring to the distinction between "external" and "undocked" sessions?

• "Undocked" refers to sessions that RDM initiates but displays in a separate window.

• "External" implies that another application is responsible for launching the session.

Best regards,

I meant the difference between the external application and the "internal" (undocked or docked) RDP application.

What's the key difference?

Hello,

An internal ticket has been created for an issue that appears similar to yours. To confirm whether your issue is related to the other one, could you please perform the following tests or answer the following questions?

1.     Have you installed the latest version of Windows (KB5030219)?

2.     Could you try disabling RDP API hooking and then restart RDM to see if it resolves the issue? For instructions, please refer to his link: https://docs.devolutions.net/kb/remote-desktop-manager/knowledge-base/microsoft-rdp-api-hooking

3.     If disabling RDP API hooking doesn't help, please re-enable it. This time, turn on the RDP logs provided by RDP API hooking to help us better understand Microsoft RDP's internal behavior. For instructions, please refer to this link: https://docs.devolutions.net/kb/remote-desktop-manager/knowledge-base/microsoft-rdp-api-hooking/#microsoft-rdp-logging

If you have any further questions, concerns, or require additional support, please don't hesitate to let me know. I'm here to assist you.

Best regards,

Hi,

1. Yes

2. Disabling api hooking made it work again with external settings, thx

Can you tell me the difference between external and internal RDP? wich is the most stable?

Hi all,

as title I have the problem that opening sessions with display "External" closes immediatly.

example:

This is the log:

as you see I have this problem from days. Trying using for example "Undocked" works

how can I resolve?

Hi,

any news about this?

I have a problem opening rdp sessions with external (embedded and docked works) and I'm on windows 11 pro with rdm 2023.2.27 (updated this morning but previous version had the problem too)