(user deleted)

Just tried 5.3.0, and unfortunately this issue still exists.

I have reproduced this exact scenario. The session works from Windows RDM, but not Mac. It opens to a black screen and never connects. If you enable verbose 2, It hangs at 'ssh_analyze_banner: SSH-2.0-Cisco-1.25'. If you enable logging with verbose 2, it connects normally.

Attached are verbose 1-4 logs as requested above.

I take that back. If I don't enter a password in the prompt and click cancel, it will crash RDM every time.

I changed it to a password logon and was unable to get it to crash RDM.

@David Small and @Brad Richardson,

Are you opening a VPN prior to establish the SSH connection?

Could you export us your SSH Shell session (without the credentials) so that our QA department could analyze them.

Best regards,

No VPN. It is using an inherited 'private vault search', for a private key.

Here is the export:

<?xml version="1.0"?>

<ArrayOfConnection>

<Connection>

<Terminal>

<Host>psiweb</Host>

</Terminal>

<TerminalMac />

<ConnectionType>SSHShell</ConnectionType>

<Group>!PSI\Servers\Linux</Group>

<ID>e4a7ccaa-b953-4b6f-b994-68372ea3290f</ID>

<Name>psiweb</Name>

<OpenEmbedded>true</OpenEmbedded>

<Stamp>17664449-9130-40ba-8011-c6e71c312d7a</Stamp>

</Connection>

</ArrayOfConnection>

I am experiencing crashing of SSH Shell sessions on 13.5.4.0. Same situation as described by OP, but not limited to alternative ports. Very easily reproduced.