support17

Thanks for the information.

There were no User Specific Settings configured on the entry so we'll use Version Management to make sure everyone has an up-to-date version of RDM and see if it reoccurs.

Best regards.

Hello,

We recently had an issue were someone from our team got connected to a different machine (server A) than the one in the entry he used (server B). Looking at the logs, there was a discrepancy between his, that showed he connected to server B, and the ones an admin could see, that showed he connected to server A at that exact time.

He was using version 2022.3.33.0 while we had upgraded the database to the latest version with version 2023.1.10.0. Could this error be due to using an old version of RDM after a database upgrade?

Best regards.

Thank you for the solution.

Hello,

We have noticed that when multiple users are using RDM on an RDS server, the Chrome Plug-in sometimes synchronize with the private vault of the wrong user. It would seem the vault they use is the vault of the first user to open RDM on the server.

For example, User1 is on the server then User2 connects to it. When User2 tries to login on a website via the Chrome Web login, the login and password available are those of User1.

Both RDM and the Plug-in are up to date (2019.2.24.0 and 2020.1.0.0 respectively).

Thanks.

parfait, cela fonctionne merci

bonjour, Le problème reste identique.

J'ai entendu parlé d'une version beta qui allait sortir afin de corriger le problème?

Bonjour,

j'ai tester la fonctionnalité IIS de RDM et j'ai cette erreur :

Erreur du serveur dans l'application '/RDMS'.

Échec de l'ouverture de session de l'utilisateur

le diagnostic m'indique que tout est OK.

Merci pour votre aide

Hello,

is it possible to configure a default browser for "opening external" tab (connexion configured with IE) like firefox for all connexion ?

Thank you

hello, when can we test this beta version? thanks

bonjour,

les lenteurs sont constamment constatées(environ 15 secondes pour éditer un objet).

Les logs sont bien purgés.

Est il possible de désactiver les icones pour voir si cela vient de la?

merci pour votre aide

malheureusement non. cf capture

bonjour, nous avons le meme problème avec la derniere version de RDM, par contre nous utilons les custom image.

Cela peut poser un problème?

merci