jbacino

Well...Did not see anything official yet...but latest update appears to have fixed these issues for me

2023.2.27.0

hello,

We have reported this also to support, but the steps in this post did not resolve the issue. (In our situation)

It has been in the past few releases where this problem was noticed.

thx!

Great!! any ETA?

hello,

It recently came to our attention that an admin can not force a 2fa change or reset a user password as the account is not directly linked to the product.

While the security is understood, this is extremely a problem in a business environment or MSP controlled IT where users are supported.

Most products allow an administrator the ability to at least force a password change and a 2fa reset.

Even Office 365 admins can do this. :)

Currently, it seems an user would need to do additional tasks to get it reset which involve your IT if they do not have the recovery key.

Is this something that is or can be considered changing?

Thank you!

Joe

Hello!

I see this has been added! thx you!

However, when you view the OTP it is static and does not change.

So by the time you get the otp and go to enter it, the code may change as you can not see the countdown nor new code.

At that point you need to exit the view, go back and try again...and still may not make the countdown

Can this be added:

Have that field show the count down till code change and refresh the code when it does.

Basically, just like if this was an OTP entry and you view password. At that point it brings up the current code, count down, then refreshes.

You can still have the username, password and OTP fields....but have the countdown and code refresh happen in this view

thx again

Example:

If i create a web site session, we can enter the OTP in the entry

However, we can not see the code

It would be beneficial to have on the right click context menu to show username, password, and a choice for OTP

Right now, i have to create sub OTP connection to achieve this which adds one more entry and un needed administration.

Thank you

Crtrl +C does seems to work but Can this be set for the context menu for all fields?

It would make more sense to have the same function across the UI

thx

Here you go

To make data entry easier, there should be the ability to edit the tabs / fields right from the dashboard / preview of RDM without going into a full edit mode

Example: If we need to change something in the Notes field, we should be able to edit from the tab.

Thanks

Currently, only a few tabs allow a right click context menu

There should be the ability to copy and paste from all tabs ESP notes

Additionally, allowing a copy and paste from the overview tab would be helpful

Thank you

Thanks for the Reply David

Is there a way then to get all information out of a entry in a nice readable format?

We need to sometimes print off documentation and all information is needed.

Any input?

thx again

Ok Thanks...

I may need to send over a screen shot...the formatting was removed on the forum post

:(

But Basically, we have groups under groups, under groups and so on.

Hello,

Our screen connect structure is setup like so

All Machines by Organization

Org Name 1

Site

Desktops

Connected

Disconnected

Servers

Connected

Disconnected

Org Name 2

Site

Desktops

Connected

Disconnected

Servers

Connected

Disconnected

Using the import, we can only see "All Machines by Organization" and that is it. Nothing under that entry.

I mentioned during a support ticket about this a while ago and it was being investigated.

Does this work and i am just missing something?

Thanks in advance

Hello,

We need to be able to export an entry HTML with all fields contained in the entry

Example:

Right now we can only export the main fields like Notes, Login, software, web site...

However, the other data in the entry does not seem to be exported.

Example: anything under Information/general, software, hardware,contact,Purchase,Notes,Custom Fields.

Optionally, this could be an selection that can be made on the export window when providing the encryption password.

Additional, having password history being included would be very helpful.

Thanks for your help