dennis01

I have two groups that I cannot delete, there is some kind of database issue. RDM (v11.7.2) appears to delete them, and they go away, but next time I launch the app the folders are back. I can rename them, and move them into other groups, but they just wont be deleted.

Is there a trick or a workaround?

I was testing the PC version of RDM vs the OSX version of RDM again this morning. Both systems the same database. I noticed I could connect to SSH sessions fine on the PC, and it passes credentials properly. But on OSX connecting to the same exact item I was getting the message "Error: Password Authentication denied." Then I noticed that even when I switch the credential field to "None" on OSX I still get this error.

Is this a bug? Is there a workaround?

One of the things we use RDM for is connecting to switches. Switches use SSH and/or Telnet. RDM has no problem passing credentials to SSH sessions, but it does not seem to work for Telnet. Is there a trick to get it to work? Or can I request this feature?

Similar to SSH, this is the text I receive when I connect to a switch:

telnet session telnet0 on /dev/ptyb0

login:

As for the Send Report sending report to Apple. It is probably because it is a native crash. Alas, there is few things we can do (regarding catching this and changing behaviour) since it usually means it happens on unmanaged code. You can always send an email to support (support@devolutions.net) with a short description of what was being done and the content of the Apple crash window.

We love the PC version of RDM. But after spending hours in RDM on OSX I have to repeat what I said earlier: it is extremely disappointing and pretty much unusable. It crashes constantly and is nowhere near the PC version, it's almost a different product. It needs work guys.

Thanks David!

I did a test today where I changed the port of my SQL Express server from the default of 1433. I changed it to 3341. In RDM I eddited my datasource entries and put the server in as sql-express.mydomain.com:3341 but it appeared RDM would not accept this way of entering the port number.

So... Is it possible to use a custom port? If so, how? If not, can I request that feature?

Thanks for the reply Xavier, clearly the folder structure should be the same on both platforms. Please do add it to your list of things to do.

(You can disable this behaviour in the options)

Could you specify which setting you are referring to?

Thanks again

I've begun setting up RDM for our organization. After 10 minutes this is how the root of our setup looks on a PC:

https://s32.postimg.org/73o09rpv9/Screen_Shot_2016_07_12_at_2_15_04_PM.png

But... unfortunately.... this is how it looks on Mac:

https://s31.postimg.org/3tvr53onf/Screen_Shot_2016_07_12_at_2_15_42_PM.png

Is there any workaround for this kind of issue so that I don't confuse my Mac users? I need the experience to be as similar as possible.

You will note that it has copied the two folders from Credentials, and put those copies into the Sessions section. Note those copied folders are empty. But when I tried to erase them on the Mac, it took out the original folders too (which were full of stuff). So I manually re-entered the stuff, and then looked again an hour later and I had duplicate entries of everything. To summarize: It made a real mess and my experience so far is that the OSX client is not syncing to the database the same as the PC, I'm not sure we will be able to run this on PC and Mac at the same time.

PS: In general the more I play around with RDM on OSX and compare it to the PC version, the more disappointed I am. It needs work. We are getting frequent crashes, do you guys want us to report them? To who/where? If I click the "Send Report" button after a crash it appears to sends it to Apple instead of Devolutions - I suggest this is the first thing that should be fixed.

Thanks!

I am testing with the Software/Serials entries that you can add to RDM.

Why is the Software field a dropdown box? How do you populate this box?

Hi Hubert, please keep me posted on this. Note we have made an initial purchase of 9 copies for testing.

One last question: what is the difference between the "NoMachine Add-on" and the "NX Client Add-on" ? They are both dated 06/11/2014 release and appear to do the same thing... ?

Hi Hubert, yes, in our case this kind of integration with Nomachine would be a big selling point for us, and I suspect it would be useful for others as well.

Thanks Hubert. I'm disappointed to hear the "Credentials" field from the addon is not used, it's confusing that it is there to begin with. I spent a fair amount of time time trying to get it to work.

Attached is an NXS file, which is just plain XML, view in Notepad++ or any XML editor. It looks to me like it might be possible to pass the username and password if RDM created/editted this file on the fly.

Some background on why we want this: We have chosen Nomachine Enterprise Desktop because it allows multiple users with multiple accounts (local and domain) to connect to the same desktop at the same time, like a KVM, better then VNC. We want to add RDM on top of that for more control and logging and all the extra features you guys have packed in there.

I am having trouble passing credentials from RDM to Nomachine... We want to use RDM as a frontend for Nomachine Enterprise Desktop. We want all our credentials to come from RDM. It looks like this should be possible, but it is not working for me. Question #1: Is it possible?

Another question: When you set up Nomachine sessions you need to select the "Starting Method". Can you explain the exact difference between "Using stored profile in session" and "Using profile file name on local disk"? The difference is confusing:

If I select the first option (profile in session) it requires a Nomachine .NXS file

If I select the second option (local disk) it does not require a Nomachine .NXS file, but you can add one if you want.

Okay so I understand the 1st option, but then what is the 2nd option, exactly? Why won't it pass credentials for me?

Thanks in advance

(NoMachine Enterprise Client v5.1.26, RDM Enterprise v11.5.4)

Hello, thanks for the response Jean-François, that video about security groups was exactly what I was looking for. One last question please: Using RDM with integrated security and Microsoft SQL or SQL Express: there will be two steps for each new user I want to add:

(1) manually create the user account in RDM, which will be the same as their domain account, basically just creating a link from active directory to RDM

(2) for each new user I need to have them login to the desktop with their domain credentials, launch RDM, manually connect it to the SQL Datasource, and manually delete the local datasource.

If we had hundreds or thousands of users, how could we eliminate those two steps?

Thanks again Maurice. I am still having trouble wrapping my head around how I can customize this for different users... the user profile you pointed out seems to just contain schema information, and I don't think I want a custom installation package.

Could someone walk me through this? Very simple example:

I want a user named Bob to see a list of 5 VNC connections.... I want a user named Sue to only have access to 3 of those connections.

So.. how should I set this up? How do Bob and Sue login to RDM? Do they just use their domain credentials to login to the Windows desktop - and then once launched RDM will use those domain credentials and show them a list based on what has been setup for their domain account? Or do they login to RDM with a local account? How do I then set up different sessions for different user? Do they both use the same data source? etc etc

Thanks Maurice. So far I find the documentation lacking in several areas for such a complex app, but I'm making slow progress.

More questions if you don't mind:

I've ended up with Sql Server Express 2016. It is up and running with active directory integration on the same virtual machine I have RDM on. Now I want to test how I can manage user permissions, so I've also set up a security group and added domain user to it, this test user has View permissions only.

Now when I log back into my VM with the test domain user, and launch RDM, it acts like it's never been run before, and uses a Local Data Source - instead of being linked by default to Sql Server Express. Do I have to manually reconnect it for every user? Am I on the right track here? Will I be able to set up different lists of available sessions/resources based on which user domain user is logged into the box?

Greetings,

I've been asked to evaluate this product for my organization. I am currently having difficulty setting up users with Integrated Security (Active Directory). I require this because I would like RDM to load up with different settings depending on which user is logged into their Windows desktop.

The documentation claims there are four ways to do this:

- MySQL Enterprise Edition with the Windows Authentication Pluggin

- Microsoft SQL Server

- MariaDB

- Devolutions Server

Options #1 and #2 are ruled out for me due to cost restraints. That leaves MariaDB as my first choice, but it also seems to require a Windows Authentication Pluggin similar to MySQL. Except that according to this MariaDB page the pluggin does not exist: https://mariadb.com/kb/en/mariadb/windows-authentication-on-ad/

So is this an error in the RDM documentation? Can MariaDB be used, or not? If not, this leaves me no other option except the "Devolutions Server"? Can someone provide some info, what is this server, what are the prices?

Can someone point me in the right direction? Thanks!