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msc

Connection Log as Billing Purpose

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Hi,

e.g. not all the time of the session may be billable, but a part of it: Session Time 30:00 min, Billable Time (manual entered in a separate field) 15:00 min.

Torsten

Connection Log as Billing Purpose

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Hi,

we mainly use RDM for customer support. Therefore it would be interesting to apply the connection log as billing purpose. Therefore we need:

1.) Additional Field in the session to join with our ERP or CRM (Account ID)

2.) Dialog when open/close the session (e.g. the dialog 'comment on open/close') with additional options

2a.) Billing purpose = Yes/No

2b.) Account ID = 12345 (one session should be have n Account ID's)

2c.) Billable Time

Thanks Torsten

select monitor on session open

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Hi,

in our company everybody is working with to monitors. Therefore it’s a nice feature to open the session on the monitor you like to. But it would be more useable, if everybody can select it’s monitor on session open:

Open => Open Session (on monitor) => Primary monitor

=> Secondary monitor

=> Current monitor

Remote Desktop Manager 7.0 Beta

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Hi,

nice feature thanks for this. But when I click continue to take over this session, then it stay in the list of opened sessions. It would be better when you delete this record. Is it possible?

Unable to connect to the data source.

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Hi,

when a Session VPN is open and I refresh my sql data source (Fiel/Refresh) then I got the message "Unable to connect to the data source". There are 2 kinds of following errors (depends on the VPN):

1. "Login Failed. The login is from an untrusted domain and cannot be used with Windows authentication. (Microsoft SQL Server, Error: 18452)"

2. "Cannot Generate SSPI Context"

Can you help me?

Install on systems with less memory than 512 MB

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Thanks. It worked fine.

Display on Primary, Secondary, Current Monitor

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Hi,

I tested the settings of Primary, Secondary, Current Monitor. But even if I try to use the setting "current" my session open on the Secondary Monitor. How that setting work? I thought the meaning of "current" is that the session open on the same Monitor as the RDM Console is located.

My problem is as follow: We are a Group of user working on the same sql database. All user have 2 monitors. Some have on the primary monitor a higher resolution than on the secondary monitor. Therefore work the setting "smart sizing" if they move to the other monitor and resize to that max. resolution. But we have also user they have on the primary monitor a less resolution than on the secondary monitor. If they move to the other monitor (higher resolution) the session has to resize to that max. How can I realize that?

Install on systems with less memory than 512 MB

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I use a VPC for sessions with exotic VPN'S. The VPC is running WinXP with 128 MB memory. If I want to install my newest RDM Version 7.0.4 on the VPC I got the Message: "Cannot be installed on systems with less physical memory than 512 MB." I know that earlier Versions of RDM permitted the Installation on this machine. How can I use RDM on my VPC?

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