dokkie

A recent beta release states - Added Dropbox local profile support

What is this? I can't find any information and am intrigued to determine if it could be useful for me or not.

I see this must have been fixed in the 10.9.8.0 beta. All my fileserver shortcuts are working again! thanks.

yes I used to and it used to work:

Example:

Host: NAS

Folder: \NAS\My-Folder\

I assume you are saying I should do the following:

Host: NAS

Folder: \My-Folder\

I guess that is better than the workaround I described

Host:

Folder: \NAS\My-Folder\

I apologise for the delayed reply but I have determined what has changed to break my fileserver mappings...

If I have the host name in the host and credentials tab, it breaks the fileserver mapping - which seems like odd behavior. If I remove the host details from the hosts and credentials tab and just have the fileserver mapping in the general section it works.

It wasn't like this in the past.

Hi Hubert,

Can you clarify what you mean by export a file explorer session for me?

Regards,

Michael

Hi Hubert,

Confirming this is still broken with version 10.9.0.0

At least the window doesn't disappear immediately anymore. If I cut and past the fileserver path into the embedded window, it will navigate to the fileserver folder.

Michael

edited by dokkie on 5/25/2015

Hello Michael,

This should be fixed in the next version of RDM. Thank you for finding this issue. When the next version of RDM is released, could you give it a try and tell us if the problem is gone?

Regards,

edited by Hubert Mireault on 4/17/2015

Hi Hubert,

Will be happy to test in the next release. Will it be in the next beta? Any ETA on that?

Thanks,

Michael

Hi,

Since upgrading to 10.5.2.0 all of my file explorer sessions to file server folders are broken. When I open the session, the file explorer window will open for half a second then the session disappears. This will happen if the embedded or undocked session options are selected. If I select to launch the session externally, windows explorer will open but it will only bring up my local documents directory. If I manually cut and past the fileserver path from the session into windows file explorer, I can get to the fileserver folders no problems.

Regards,

Michael

Hi David,

Just did some quick tests. I can reproduce the custom icons disappearing by simulating my VPN issue by creating a temporary firewall rule to block access from RDM to port 443 (secure port for dropbox comms). When RDM can't find dropbox and if I try to view properties for a session or modify the session, the custom icons will be stripped out. When I allow access back to dropbox there are 2 possible outcomes:

1) If I haven't modified anything, RDM will download the original connections.xml and all icons will reappear.

2) If I have modified a session or added a new session then a new connections.xml (minus the custom icons) will be uploaded to dropbox - meaning I have to rebuild all custom icons / favicons from that point onward.

Hopefully you can use this as a test scenario for yourself.

Thanks

Michael

We have modified the DropBox implementation in the latet beta. Could you take a look at it to see if you still get your error?

Hi David,

Unfortunately with my particular VPN scenario with dropbox I still get the issue of favicons / custom icons disappearing and the application logs show silent dropbox errors. I assume it is because in this VPN scenario dropbox cannot be contacted and the issue is created.

I have sent you the logs - look at 22/11/2014

The XML compression sounds like a great improvement. I look forward to the next release.

Back to my original bug, were the logs that I supplied ever looked into to see what the problem is?

Regards,

Michael

No problems, let me know how you go, it would be very handy. Especially when I work with so many different VPN's.

Michael

Hello,

Would it be possible to add an indicator within RDM to show that a VPN used by a session is open?

A logical place would be within the dashboard display of the VPN and it's referenced sessions to either add a column to show VPN status or simply to highlight the open session button to green (one opened) and the close session button from greyed out to red (to indicate to close and active session).

Thanks.

Michael

Hi David,

I have emailed you the application log. Plenty of errors towards the end of the log.

As for the delay, the file size isn't that big, its only 384KB - my home Internet is quite slow at 8Mbps/1Mbps.

It's interesting to see that each time I select properties on a session, RDM downloads the whole connections.xml everytime, and each change to a session requires for .xml to be uploaded.

Is it possible that a local cache can be used after the initial download of the connections.xml and that the delta changes are only uploaded. This would speed up user experience of RDM for external sources over slow Internet connections.

Hi David,

I can confirm with you, that when executing the same VPN with the data source set to local, I have no issues.

Additional tests have uncovered some interesting info:

I have no issues with the data store set to dropbox and initiating a VPN that is configured for split tunneling but....

if the data store is set to dropbox and the VPN does not have split tunneling configured and the VPN terminates in an environment with restricted access to Internet resources - I will lose all my custom icons if I make any changes to any sessions – eg needs to update the .RDM file on dropbox

During this time the RDM application logs do generate silent dropbox connection errors see below and some other HTML errors

DropNet.Exceptions.DropboxException: Exception of type 'DropNet.Exceptions.DropboxException' was thrown. at DropNet.DropNetClient.Execute[T](ApiType apiType, IRestRequest request) at Devolutions.RemoteDesktopManager.Business.DataSources.DropBoxConnectionDataSource.GetDropBoxConnection(Boolean silent)

Did you want me to mail you the application logs?

Also, FYI is it normal for RDM to take at least 5 seconds to respond after making a session update when the data source is dropbox??

Dokkie

All my custom icons, favicons, and icons from installed applications disappear to the default icons in the following situation.

Scenario:

Data source: Dropbox

Open a VPN session (whereby local Internet access is severed due to VPN)

All icons default themselves.

I imagine RDM is trying to reach the datasource and fails so it has this effect?

Can this be looked into as loosing all my custom icons is frustrating.

I answered the question myself when I stated that it seemed that a browser extension wasn't being activated for auto login. Within the lastpass integration instructions I did not realise that I had to install the RDM browser extensions into each browser for this to work.

I have subsequently added the RDM browser extensions and all is working!

Hi there,

Lastpass integration does not seem to be working properly for me. I hadn't used this feature prior to 10.0 so I am not sure if it is caused by the update or not.

I have followed all the instructions as per: http://help.remotedesktopmanager.com/index.html?credentials_lastpass.htm

I am using 2 factor authentication with Yubikey and have enabled all the appropriate settings within lastpass.

I can access my lastpass credential repository via RDM but when I hook a web session to utilise the integrated last pass repository with the selected website credentials, the web page launches but the required credentials from the last pass vault are not supplied to the web page for automated login. I suspect because the browser lastpass extension is not being logged into.

Anyone else experiencing this or am I doing something wrong?

Any luck with this??

Hi,

I will verify if it's possible. We use it internally so it will be easy to test if it's possible.

Regards

Hi there,

Is it possible to add OneDrive for Business into the Cloud Explorer choices?

Regards.

That's ok. Its working great now. Thank you.

Hi,

I added the environment path variables support in the add-on.

Now it should work as expected.

Best regards,

Hi there,

Still doesn't seem to work for me....

Hi Andre,

No problems, I understand. Once again thanks for the quick fix.

On a side note, When defining a Shared SecreCRT session, if I specify the path utilising an environment path variable (eg %LocalAppData%\SecureCRT\Config), the directory and choose session buttons (...) do not look up the environment path variable to be able to choose the sessions from the SecureCRT\Config folder.

Regards,

Dokkie

Hi Andre,

Just before we close this. I just noticed that RDM spawns a new instance of secure CRT for each session and embeds that into RDM. Just checking to see if this behavior can be modified to open a new tab within the existing SecureCRT window as opposed to opening multiple SecureCRT instances? This is how multiple sessions work when choosing open external.

Regards,

Dokkie

Hi Andre,

Just letting you know that the new addon you created works!!

I am grateful for the speedy response and fix. Very impressed.

Keep up the great work.

edited by dokkie on 7/10/2014

edited by dokkie on 7/10/2014