labsy

Hi,

a bunch of April 2026 Micorosft updates seem to break remote resources, like printers and clipboard sharing via rremote desktop file, which is not signed with trusted code signing certificate. I guess that's the reason why now I cannot copy/paste FILES anymore over Remote Desktop Manager.

Christine, you rock!

Actually, I did not use Application Login, because half way down to following your hint, I landed on SIGN IN of RDM, where mypassword was entered in e-mail field. Once I changed that to my proper e-mail, problem was solved. thank you very much for pointing in right direction!

Hi,

when I change anyrthing in RDM, now it opens my default browser (Chrome in my case) and asks me to login so it will save changes. Once I did not pay attention and by mistake I entered my password in "e-mail" field and quickly pressed ENTER. Login of course failed, and throwed me to REGISTER ACCOUNT form, where in e-mail field there was my password.

Now I cannot get rid of this, every time I change anything in RDM, this same REGISTER page pops-up and in E-mail field there's my password clearly visible. How can I celar cache of RDM redirector to get back normal LOGIN pop-up insteard of REGISTER?

Actually...if I just delete the right part of URL and leave only:

https://login.devolutions.com

....I fall into my account without even logging in. Which is OK, I guess.

But whenever I change anything in my RDM, again this URL opens and REGITER form displays:

https://login.devolutions.com/op/register?login_hint=mypassword&authn_code=pw3NQFuxMVNKEkZo

and this is the result:

I already did:

• cleared Browser cache

• cleared RDM's offline cache

• logged in and logged out of my Devolutions account

But nothing helps. Every time I get REGISTER prompt and backup cannot be created.

are there any credentials saved in the Windows Credential Manager?

Hmmm, weird. Indeed there are!

And they are all for one particular FQDN (one customer, which resolves to dozen of servers) and from same date, 10th of june. "autodiscover" is one of those credentials, and I can recall that I was using Microsoft Outlook connectivity tester that day. And it obviously had "save credentials" checkbox, which I checked, but it never crossed my mind, that it will save credentials ito this machine Credentials Manager.

Anyways, thank you for pointing it out for me.

Hi,

I have been using RDM for a long time, no problems in past years.

Now I've came across Script error "forEach" (described here, with workaround), so I simply upgraded to latest 2021.1.41 version. The above mentioned script error got away....

...but I've encountered weird issue:

I do NOT have ANY RDP credentials stored. Never, ever!

But when I click on some of RDP connections, they open and login automatically, without asking for RDP credentials???!!!

Any idea how is this possible?

Nevermind...found WINDOW --> RESET LAYOUT

Thank you for offering a hand ;)

Hi,

I admit I never liked RDM views or logic behind right-click menu navigation and information, offered in each views. Probably because I always struggle finding what I need, and I rarely find what I need in info screens.

But I like RDM as a tool very much, one of the best of its kind!

Today I installed RDM on new computer, clicked "something" in VIEW menu....and awwwwwwww....I got DASHBOARD only. With tons of useless info. And above TABS: Navigation and Welcome. When I display NAVIGATION and expand any branch, I get instantly thrown to DASHBOARD, showing info about expanded barnch, and NAVIGATION tab of course hides.

Geeeez, please, help me get back the CLASSIC view, like it used to be since ever in Windows:

• navigation on LEFT, always visible

• and CONTENT or whatever it is called on RIGHT (this is where my RDP sessions display, with RDP session tabs on top)

• and nothing else, no crpa gozillion of docked windows, no needels info on screen...you know what I mean

I spent 15 minutes, struggling within menus, and now I do not have nerves to continue. My previous Pc just died yesterday, and I am leaving for vacation - desparatelly need to setup my PC back to operation, because it is my entry point for all remote operations. Nervous as hell anyways.

Thank you!

@previous post as Guest - that's me, Labsy. Forum logs me out too quick and I did not notice being just a guest :)

Hi David,

YES, your tip about graphics drivers were in place. In fact, we've had several issues on multiple computers with random graphics problems, all caused by one of two latest Windows 10 updates 1703 and 1709. Seems like many computers with integrated Intel HD graphics (on chip...actually having graphics processor in CPU) have problems with drivers from Windows 10 repository.

The final solution was to manually install INTEL HD graphics drivers, downloaded directly from Intel's support page. Those from Windows 10 repository and also from OEM repository were not OK.

Hmmm...just did a test on another machine and unfortunately (for me) it's the issue only on my PC. For new and old data sources. :(

Hi Jeff,

here's my diag:

• Using Microsoft RDC Manager ...... NO problems

• Switching to FreeRDP option ........ NO problems

• Using MSTSC.exe ....................... NO problems

• Un-docked RDP versions 7.0 to 8.1 via Devolutions RDM .......... NO problem

• Any Devolutions option of RDP 7.0 to 8.1 ..... FLICKERING PROBLEM

Maybe related - within latest Devolutions RDM versions I notice that I can hardly hit double-click on ANY connection in left-hand tree in order to start the connection. I mean, I do double-click on connection, but it does not lounch, but rather just opens properties window on right part of the screen, so I need to click "Open Session" to lounch it.

Like my mouse would had a lag on double click... but I notice this only within Devolutions RDM, nowhere else.

Hi Jeff,

Yes, I've tried disable HDPI scale factor under File --> Options --> Types --> RDP --> Advanced --> "Disable RDP scale factor (HDPI)", but there is no change.

Also, I am NOT using zoom or fit to window, just plain 1:1 pixel to pixel ratio.

BTW... I am the "Guest" from one post above. Obviously I was not logged in or something went wrong when I posted.

Here VIDEO screenshot of how it looks like: https://youtu.be/wJndds2hQkc

Hi,

linked to my separate post https://forum.devolutions.net/topic28732--free-mouse-flickering-not-able-to-click-on-rdp-screen.aspx?MessageID=110775#post110775 I have problems with mouse cursor in RDP, too. The symptoms:

• mouse cursor is flickering ON THE SAME SPOT (not jumping around)

• it looks like mouse arrow is vibrating 1 pixel up/down all the time

• when I hoover mouse over some link or boundary, it rapidly changes cursor symbols from arrow to hand (or dragging symbol) with frequency of at least 3 rapid symbol changes in one second

• This is happening EXCLUSIVELY and ONLY when RDP session is embedded (docked) inside Devolutions app. As soon as I either open RDP separatelly or even if I un-dock problematic session, flickering stops.

• All started with upgrade to latest 4.0.3.0 version

Any idea?

Hi,

first off, excellent job, guyz!

Then a possible BUG:

After upgrading to 4.0.3.0 FREE version, all my RDP sessions, which are displayed in-line (embedded), flicker mouse cursor all the time. Seems like mouse cursor is trying to position itself a pixel left/right or a pixel up/down, causing it to flicker all the time, or changing rapidly from HAND to ARROW when over a link in RDP session.

An annoying consequence is that whatever you click, you need to click many times to catch just the right moment between mouse repositioning flickers, which sometimes makes RDP session useless.

Externally opened RDP sessions or directly opened via MSTSC on my computer do NOT exhibit the above mentioned problem. Just Devolution's embedded RDPs.

Can provide you with more details upon request to help you solve the issue.

Thanx!

Hi,

I am using RDC for my daily work. Servers administration, network administration etc. By the book I should write down every remote job I do, but in real world it all goes too quickly I can hardly follow up. Phones ringing, gozillion requests via HelpDesk, another gozillion via email, having a dozen of Remote Desktops opened at a time, so I cannot remember where my head is, who would think of writing down what you were doing and how much time you spent on each case after such a day?

So, I think it would be a GREAT idea to have RDC somehow collect my activity on remote desktops, and show a summary upon request. I could then sum up all my remote work for each site/RDC folder at the end of the month, and attach report to my monthl bill.

The only caveat here is whether it is possible to not just see if Remote Desktop is opened or not, but also if it is active or not. But for start, some monthly stats of time spent having just OPENED each remote desktop would be great.

What do you think?