konradbauckmeier1

Hello, thank you for the answer! From my perspective as a user, it’s at least unexpected that after generating an SSH key, you’re prompted to set a passphrase to save it, but that passphrase isn’t actually stored in Password Safe itself.

Since I hadn’t saved it anywhere else, the SSH key was then useless and had to be regenerated and redeployed.

I would like to suggest considering an improvement to the user experience. A prompt asking whether the passphrase should be saved—with a warning that it cannot be recovered or changed later—would be helpful.

Regardless of any future improvements, I consider my request resolved. Thank you!

Hello,

I use RDM 2026.1.22.0 and used the ssh key generator to generate a SSH key. I pressed th button "generate", than input a passphrase for the private key and then pressed save.

(if a do not enter a passphrase I get a warning after pressing "save")

Now in the next window, I can't find the passphrase. But I am able to enter a new (or the same) passphrase. Apparently this is used if opend in SSH-Key-Agent)

Please direct me to the manual or explain the intend of usage. For me, the feature doesn't work the way I'd expect it to. I expext a password vault to save all relevant keys, passwords and passphases for me.

Regards Konrad

Sorry for getting back so late: It took my IT department some time to roll out the new version.

Thank you, the problem is fixed now.

Oh that simple, yes ist works now as expected. THANK YOU!

I thought we had tested that as well. In any case, the “automatic detection” button doesn't make sense in the GUI. It would also be nice if the documentation here were more detailed.

the gateway url is resolvable externally the tcp hostname is not. I also used the FQDN for the telnet tests.

Of course I can share the logs, but as I explained earlier, they are empty, because there are no connection attempts form RDM to the public gateway IP (no packet in the firewall at all) if I am outside the VPN and try to reach internal systems without VPN. Thats why I am assuming, that I have not unterstood the usage of the gateway in the first place or I have configured RDM not correctly.

However, from the offce there is already a network-based VPN connection to the datacenter (some entries in the logs) and from outside I am able to do a telnet to the gateway ports (visible via firewall traceroute)

Thank you for your support!

regards Konrad (sorry there was a planned change of my email adress, thats why I have a new username)