sacchigiorgio

The last crash was on Friday, September 12.

The Event Viewer reports

While RDM

While using it, it doesn't give me any problems.

I leave the app open in the background, but then I realize that it has closed in the meantime.

I've already uninstalled (with a complete cleanup) and reinstalled.

Up until 2/3 releases ago, I never had any problems.

When the app is running in the background (it's open in the icon tray), it closes randomly

This happens 4 or 5 times during a work day, and I have to reopen it each time

My version is 2025.2.28.0 64-bit installae on Win11 24H2

Until a few versions ago I had never encountered this problem.

Why is it impossible for me to save all the potential clients I connect to and associate a password with them in advance

There are about 500 computers that change continuously

Every day we receive dozens of support calls where each user tells us their computer name (LT001, LT002 ​​or DT300, DT459, etc...) and each time you have to choose which password to use hoping it is the right one (almost never, ahahahah)

It would be useful to have an option to save credentials during connection that can be checked and that can be reused at a later time creating a history as time goes by

In the company we use VNC to connect to internal clients to provide assistance via Quick Connect

The problem is that some computers have one password and others use another to allow the connection

We would like to store, for each computer name to which we connect, the default access password

Thank you

The configuration is correct

I hadn't thought to click on Refresh :(

The icons actually turn red

Thanks a lot for the help

Have a good day

I already had these options active

this does not allow me to understand in real time whether a given host is online or not (without using the tool)

because the icons in the tree don't change color for me

I think it might be interesting as feature (if it's already present, I haven't found how to activate it) to be able to have the icon of each individual host colored based on the ping.

Or add something in the overview tab that helps me understand if the host is online or not.

It happens that I have to connect to 50-70 hosts in RDP to update the OS and I have to reboot every single host in turn.

I would like to be able to understand when I can reconnect

Thank you