bilgiislem

Hello,

I updated to the latest version. My problem persists. My recording settings are set to default.

Hi,

• 2025.2.27.0 64-bit (JIT)

• Local

• RDP-Remote Desktop Connection

https://prnt.sc/qTBU3ETJeP20

Thank you.

I'm having trouble recording screens, and the images won't open at all. Changing the screen recording structure hasn't fixed the issue. It's a constant problem. Thank you.

Hello,

You can change the capture method when starting a new recording.

Best regards,

https://prnt.sc/aVJubPdixCYZ, no :(

Hello,

As mentioned in my previous message, I was able to reproduce your issue and a case as been open on our end.

since then I have identified two different workarounds if you wish to use version 2025.1:

1. Avoid selecting 'Full size' as the resolution. In my testing, setting it to 'Default' or 'Full HD (1080p)' resolved the issue.

2. select 'GDI' as the capture method instead of ffmepg. With this setting, I did not encounter the problem either.

Best regards,

Hello, thank you for your interest. How can I choose ffmpeg instead of 'GDI'? I couldn't find its location.

I have the same issue, also I could not find the configuration setting in the board files.

Thank you,

Thank you,

THANK YOU...

no,

i want to transfer it from devolutions cloud to personnel hub.

thank you.

Thank you, how can I transfer Rdm extension to Hub?

Isn't there a way to transfer Cloud Personnel Hub directly?

There are too many attempts.

Thank you again.

Hello,

This is a very bad situation. Why was it removed?

Can't we at least transfer the local backup to the cloud without using it?

Also, how long can we use cloud backup in older versions?

Thank You.

I upgraded to Version V2024.2.12.0. Cloud backup does not work. There is a warning saying Cloud backup(DEPRECATED.)

Note: My Devolutions account is active.

My VNS information no longer works. After the version update, I cannot connect to activated directory member computers. I didn't have any problems before :(