ssmith5521

Hi Etienne,

this method doesnt work because it automatically opens my default browser (firefox)

and if i set it to Internet Explorer, it still open up edge?

the only way ive gotten it to work so far is very complex but do-able with edge and the activex plugin

open edge and enable the IE mode - https://mcmw.abilitynet.org.uk/how-to-use-internet-explorer-mode-in-the-microsoft-edge-browser-for-windows-11

visit the IP address, then click integrated remote console, and install the active x then refresh the website in IE mode again, and away it goes, works a treat !?

the javascript error im getting happens when i click the integrated remote console saying unable to get property 'focus' of undefined or null reference which is when i notice another tab has opened but it fails to load the page even though the link in the address bar is correct

Regards

Simon

Hi All,

im wondering if anybody has gotten ILO2 to work properly for remote control with RDM?

ive tried the ILO Web - but that only shows the web panel and no control is possible

ive tried the Web Browser - again displays the page fine, but click control and all i get is javascript pop up errors

(i made sure to select internet explorer as the browser to allow to use the .net plugin)

i even tried the standalone app, but again that only works for ilo 3 upwards

any help/suggestions would be amazing!

Regards

Simon

Hi,

sorry about that, this was a fast post as i was out and about

the invalid number is showing inside the web panel online when you list the computers and select one

BUT also inside RDM when i connect to a waykbastion server and it lists all of the client computers

we have updated a handful of computers from 2004 to 21H1 and they seem to show as 2009? (fact: 2009 is actually 20H2)

i have also updated our waykbastion to 2021.1.6 and its still showing as 2009 instead of 21H1

the wayagents are also using the latest version - 2021.1.5

https://en.wikipedia.org/wiki/Windows_10_version_history

Regards

Simon

Hi,

wayk bastion is showing 21h1 as 2009 ?

Regards

Simon

Hi Xavier,

ill try but its very hard to sorta demostrate

but basically...

i can send the HASH key/symbol (#) (ALT+3) in the standalone waykclient app if i tick 'Send Input as Unicode'

but the 'Send Input as Unicode' option is missing in the built-in waykclient in RDM

the is no way to send the HASH symbol or anything?

Regards

Simon

Hi,

currently its not possible to send the HASH key on mac to a windows client

normally i would use ALT+3 to type # in say texteditor or rdp sessions

however its not possible inside waykclient in RDM

its also not possible in standalone waykclient unless i tick the item 'Send Input as Unicode' then once i use ALT+3 it then send the hash key as expected

the is no option for unicode inside the waykclient in RDM can this be added?

Regards

Simon

Hi,

it would amazing to have an option of when the end user clicks the red cross, it doesnt phsyically close the application!

but rather it just minimizes the application, like that the minimize button already does

as we have issue where the end user clicks the red cross and the applications then closed

and we cant then ask the user to control the computer with the permission prompt

we have to ask them to open the application via the desktop icon to then get prompted for permission by the end user

Regards

Simon

Hi Richard,

both wayk agent and wayk client popped up saying the was an update available for 2021.1.3

so I have installed them ( installed them manually though as i throught wayk agent should of autoupdated itself? )

case of wait and see if the cpu usage happens again thanks!

Regards

Simon

Hi Richard

the latest online and downloads shows 2021.1.2?

but the release notes show 2021.1.3?

did somebody forget to update the website/download server haha

also I’m getting no notifications for any updates either?

regards

simon

Hi Richard

the latest online and downloads shows 2021.1.2?

but the release notes show 2021.1.3?

dos somebody forget to update the website/download server haha

regards

simon

Hi Richard,

amazingly it took a long time to get to 100% again

however it just randomly decided to do it now after i resumed my mac from sleep (i closed the screen then opened it like 30mins later)

i have PM you the log file

EDIT: last few log lines if helpful

2021-05-27 16:47:31 wayk_rust::den::wrapper [DEBUG] - Exited Den::register_host_v3 successfully
2021-05-27 16:47:31 common::logging [DEBUG] - Identity after Register 936835
2021-05-27 16:47:31 common::logging [INFO] - Verify msg... (callId=0).
2021-05-27 16:47:32 common::logging [INFO] - << Verify Response
2021-05-27 16:47:32 common::logging [INFO] - Verify message (callId=0) succeeded in 26 ms
2021-05-27 16:47:32 NowService::service::callbacks [DEBUG] - den_client_on_state_change called - state=Connected
2021-05-27 16:47:32 NowService::service [INFO] - Source ID: 936835
2021-05-27 16:47:32 common::logging [DEBUG] - signalling worker thread
2021-05-27 16:47:32 common::logging [DEBUG] - curl url: https://wayk.link/key/xxxxx (proxy: )
2021-05-27 16:47:32 common::logging [DEBUG] - /Library/Application Support/Wayk/branding.zip matches hash xxxxx, nothing to do
2021-05-27 16:47:32 common::logging [DEBUG] - curl url: https://wayk.link/key/xxxxx (proxy: )
2021-05-27 16:47:32 NowService::service [DEBUG] - Den url: wss://remote.xxxxx.com
2021-05-27 16:47:32 NowService::service [DEBUG] - den_client_on_state_change finished successfully
2021-05-27 16:47:32 NowService::service::callbacks [DEBUG] - den_client_on_state_change successfully finished
2021-05-27 16:47:32 common::logging [WARN] - NowTimerQueue_Insert: timer 0x00007f810d828158 already in queue: 0x00007f810d0130b0 (current: 0x00007f810d0130b0)

Regards

Simon

Hi Richard,

ok i found all the log files

i have deleted them all, restarted laptop, its then recreated them all and currently its at 1% cpu as expected,

the minute its at 100% again, ill copy logs and then email them over!

Regards

Simon

Hi Richard,

im running Mac OS X 10.15.7

the problem i have is i cant send you logs because the isnt any to send?!

ive checked the waykagent.log but those logs are only date stamped AFTER i run the wayk agent application the is nothing in between?

the nowservice is already running in the background with 100% cpu?

same with the waykhost.log, date stamp was 3 days ago, when i last switched my laptop on?

EDIT: i have also just realised i have posted this bug report using my business account instead of my normal personal one (simonsmith5521)

Regards

Simon

Hi,

im having a strange issue now

since updating my wayk agent on my mac laptop to 2021.1.2

the nowservice is always at 100% cpu usage?

its not too bad as i have quad core (8 cores so 800% in total)

but its really annoying me because the waykagent app isnt even running,

its the nowservice that runs in the background thats at 100% usage?

ive checked my logs but nothing sticks out that says ERROR OR WARNING, just normal INFO messages?

help would be amazing!

Regards

Simon

HI Jonathan,

im looking to be able to see my DNS records,

currently it only shows my Domain names in a list, thats it?

helpful links

https://docs.aws.amazon.com/Route53/latest/APIReference/API_GetHostedZone.html - return information about the domain (not the records itself)

https://docs.aws.amazon.com/Route53/latest/APIReference/API_ListResourceRecordSets.html - return list of my DNS records for that domain

Regards

SImon