niagarasystems

I've evaluated the possibility of utilizing the advanced database features in the enterprise version of Remote Desktop Manager but I'm looking for something more simplistic. Some alternative programs have the ability to review a total time per session or total time per current & last session, but Remote Desktop Manager requires the need to review a log or database entry and engage in work to obtain that information.

It would be nice if I could simply right click on a connection I've created and review session histories with totals.

I'm a happy registered user of version 8 but I have a new requirement to track the time I spend engaged in various remote tasks for clients and the only means I can see of easily doing that with Remote Desktop Manager v8 is to review the Usage Logs (Local) but it seems time intensive to do this.

I see that there are database connectors for additional logging features but I don't need anything so robust, just a basic ability to review total time per session(s). Does version 9 have this? Or do I already have this in version 8?

Thank you in advance!

I'm sure it has a lot to do with Microsoft's smart-sizing implementation and it's unpredictable behaviour.

All my remote sessions are 'upsized' to a set amount that's equal amongst all my remote configurations, but how is that value decided? (I don't really expect you to answer as I have a feeling that's a Microsoft thing). Heck, I'd like it just a little bigger if I knew how to do that but I don't think it's possible...

The primary reason I started using Remote Desktop Manager was because it was the only application that consistently upsized all my sessions in a way I couldn't get with standard mstsc.exe or competitive applications so when all my connections were like normal 1:1 pixels, I freaked out!

Disregard, somehow un-configuring all my remote connections and re-configuring them with the same settings restored the configuration. Very weird since they had the settings when it wasn't working as it does now, when it is working.

I was using 8.1.something for some time and decided to upgrade to 8.3.3.0 to determine if it improved certain experiences.

Unfortunately after upgrading, all of my RDP sessions are now 1:1 pixel so I can't read anything on my high resolution display. Previously the embedded tabs would smart size the experience to a readable size.

Is there any way to restore that? This expanded view is the primary reason I'm using this software and I regret updating as it's really affected my ability to work remotely on various systems. I can't seem to force it to go back to expanded size.

Thank you!

David, thank you for the response. I'd actually considered if that was built into the software but I didn't have the option to undock my navigation list. I right-clicked on the white space of the list and I could create new entries, import, export, etc., but I couldn't undock and there was nothing at the top of the list to undock...

After I changed my UI from "Classic" to "Default (Menu)" I was able to achieve this docking functionality.

I'm not entirely sure why I was using 'Classic' instead of 'Default (Menu)' so I suppose this will work out just fine. I think it's because I didn't like the ribbon interface and all the extra stuff that I don't use and maybe 'Default (Menu)' wasn't as good when Ribbon debut as it is now? I can't say but my issue is resolved, thank you!

There's an overwhelming amount of options in Remote Desktop Manager that are spread out in various area that I'm not confident I've fully explored them so I figured I'd ask my question here.

Is there any way to move the entry list to the right hand side of the screen, rather than the left hand side?

(I recently upgraded my work desk and had to shuffle monitors around and I previously had a vertical monitor to the left of Remote Desktop Manager so I could run the program partly extended onto the left monitor so I could use the embedded tabs in the top left hand corner, otherwise I can't click on anything from 1" to the left of the screen as relayed here - http://forum.devolutions.net/topic2034-cant-click-anything-inch-from-border.aspx)

Hunting for past communications so I can re-configure my preferred configuration and just wanted to thank you for advising me of this solution. I simply disabled "filter" and that resolved my issue. Very strange the program would take focus even when it's in the background or minimized... nevertheless, my issue was fixed so a late thank you!

I should have posted before I updated the software as the .bak file before that might have had the settings. Too late now unfortunately, since opening it twice after that would have overwritten the .bak. Fortunately you've advised me that this file exists and now that I know of its existence, once I have a proper configuration that I like, I'll back up the file so I can restore it if it happens again.

Mind you, this is the first time this has been experienced so maybe it was just a random bug that I'll never see again. If no one else has complained, it's probably just a one time problem!

Unfortunately the .bak file of my configuration is the last time I opened it, which is when I experienced the problem, so basically the software decided to reset itself and wipe my configurations.

I did not install any software, this experience was random.

I I started up Remote Desktop Manager like every other day today and upon starting, the software popped up with a notification of a new version, the view is completely different (my classic view was turned off), and the software is in Trial mode... well, it seems like all my settings are gone and I need to reconfigure the program to my liking.

All my remote connections are still there fortunately...

Is there a way to recover the lost settings somehow, maybe from a backup file? The upper menu is so I don't even know how to get to preferences to try and reconfigure my preferred view. I tried installing this update that the message harassed me about but that didn't fix anything.

Terribly annoying :/

Thank you once again, I will try that. It's not something that's so easy to test since it happens randomly and unexpectedly but I'll update if it happens again...

Excellent. Thanks David!

I've recently been experiencing this filter box while I'm in entirely different programs on the host computer. I could be typing in Microsoft Word and suddenly the filter box appears in the middle of my Word document! Remote Desktop Manager is running in the background but it's out of focus, possibly even minimized.

I haven't quite narrowed down if there's perhaps another app on my system that's causing this behaviour but the only abnormal experience I have on my computer is a filter box from Remote Desktop Manager.

Will it make it into the newer versions down the road, accessible in the classic UI? I can wait until then.

I've recently encountered another issue with filtering...

So let's say I'm logged into a remote RDP session and doing some work. I hit CTRL-F to search for something within the file I'm remotely working with and sometimes the filter dialogue comes up and since I type so fast, I end up filtering my view and not searching for what I want.

The remote system is still active so I'm not sure why this happens.

Is there any option to disable filtering altogether?

I can't really provide any suggestions outside of relaying that I can connect to my FreeBSD 9.1 server that's pretty much an out of the box installation.

I was using Putty but I just changed it to "SSH Shell" and it's working there too... not using a private key here though.

I wanted to add that the option to "show filter in status bar" would give me a better solution, but this option does not work with the classic interface.

Thanks for the suggestion! I was hunting around in options when I should be looking in View | Layout and I turned off the Footer Pane.

All good now!

I'm using the classic UI so not sure if it's an issue with regular UI, but when you click on the application the focus is often on the filter box of Remote Desktop Manager so while on a support call I often type into that box, realize I'm typing into nothing (but i'm not really) and then I've cleared out all my remote desktop connects so now I'm frustrated...

Then a few seconds goes by and I realize the program defaults to filter box focus rather than your typical nowhere focus and I'm inefficiently filtering out my connections.

Is there any way to disable this annoying box? I never use it and it's really crippling my efficiency.

Thanks in advance!

David, no, I'll have to spend some time investigating the advanced uses of the software. Thanks for letting me know the possibility is there, I just have to find it!

I was delighted to learn that Remote Desktop Manager supported connecting to SSH sessions and I now use it to connect to a number of systems. I was curious if it would be possible to give the option to mask "After Login Commands"? The reason I ask is I'd like to use it so 'su' then 'password' so save myself an additional extra step. I'd expect that most SSH users do not allow root to SSH but often su to root, so this would save an extra few clicks.

Thanks for the consideration!

David, thank you! I was tired after a long day and so agitated with this issue that I looked for every other option related to bars and icons, that I didn't consider an option to revert to the classic interface. Quite frankly, I prefer the classic interface anyhow so this solution makes me the happiest. Thanks again!

I don't know if you'd consider it a bug or not but you might want to consider those two options mentioned below don't save between restarts of the program.

Since the UI change, this quick access toolbar is aggravating me enough to hate this application. I set it to "Show Quick Access Toolbar Below the Ribbon" and after closing the program and starting it again, the quick access toolbar is back again. So then I remove all the icons so it's simply not there and they come back when I turn it back on.

Windows applications do not have icons along the top of the title bar since it's supposed to be the title bar... so this disrupts the intuitive flow of Windows and I'd like this program to behave similarly.

In the event anyone is curious why they're so annoying, as a high DPI user I have to orient the application so that the top left hand corner is off screen otherwise I can't interact with an inch from the top or from the right of remote desktop sessions; the quick icon buttons get in the way of me attempting to adjust the application so I become frustrated.

So I guess, where's the option to disable these things? Thanks in advance.

edited by niagarasystems on 11/27/2012

This happens only in embedded mode, yes. I don't know how to have the scaled up view in any other mode. I have a feeling this is a functional problem with Microsoft's client more than an issue with this specific software package. I do not use large font but I use the scaled up embedded mode to make the tiny font bigger on a larger resolution.

I've already disabled background, themes, etc., and it did not have a positive effect.

I've been evaluating a number of remote desktop applications in the hopes of finding one that will allow me to view a session scaled larger than natural RDP supports as a number of us have monitors with a considerably higher resolution than our clients, so regular mstsc is producing an experiance with a desktop that's basically unreadable.

Remote Desktop Manager enhances my productivity unfortunately it's scaling ability produces issues I experienced with other programs I evaluated...

Basically, I can't click on anything that's about 1 inch from the border of the screen. I suffered with this situation for about a week until I discovered that if I stretch the window beyond my monitor 1's size, so the corner of Remote Desktop Manager is stretched into monitor two and if I move the ression to the corners of monitor 1, I can click within that 1" area.

Can anyone offer advise on how this can be corrected? The software is pretty good otherwise, but stretching every session to take up two monitors is unwieldy.