Users

All Posts (178)

avatar

AGran

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

No, because then the window size stays as is.

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

CTRL-Reconnect on the 3rd session causes the first (with smart reconnect) to reconnect

CTRL, SHIFT and arrow on 2nd monitor

avatar
avatar
avatar
avatar
avatar

That seems to do the trick, thanks!

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

Nothing in the log from today. OS is Windows 7

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

Doesn't make a difference.

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

did that. Had 2 sesions open: one with smart sizing, one with smart reconnect. Both RDP 8.1.

Then opened a 3rd one, that is in a different tab group and therefore showed the tab pane.

Smart sizing session scaled, as such blurry.

Smart reconnect did nothing, got scrollbars

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

I set it in the session properties, that should have had the same effect, right?

CTRL, SHIFT and arrow on 2nd monitor

avatar
avatar
avatar
avatar
avatar

Change to what?! Sorry for my stupidity.

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

With smart sizing, the window is scaled to the reduced space. That makes fonts blurrish.

Smart reconnect doesn't trigger, so I'm left with scrollbars in that case

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

Hmrpf.

Updated, with no network connection to RDMS. Got a "Authenticating" window, then 2 times error that it cant resolve the RDMS host, now an empty session list. Will keep you posted

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

Any idea?

CTRL, SHIFT and arrow on 2nd monitor

avatar
avatar
avatar
avatar
avatar

Any idea?

CTRL, SHIFT and arrow on 2nd monitor

avatar
avatar
avatar
avatar
avatar

There you go

CTRL, SHIFT and arrow on 2nd monitor

avatar
avatar
avatar
avatar
avatar

Sorry David, I'm confused. Not sure what exactly you are looking for. Here is a full RDM screenshot.

CTRL, SHIFT and arrow on 2nd monitor

avatar
avatar
avatar
avatar
avatar

See attached

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

See attached. Same happens, when the session tabs start to need two rows.

Autosizing does not work every time

avatar
avatar
avatar
avatar
avatar

I think we have something similar, likely related:

I open a few RDP session, embedded, tabbed, with tab group A. remote desktop size default, screen sizing mode either default, fit, or smart (no difference).

All looks good, window fits.

Then I open a session that is in a different tab group. This causes RDM to show the tab group bar, which obviously reduces the space available for the RDP sessions.

They now get scroll bars, which is annoying.

CTRL, SHIFT and arrow on 2nd monitor

avatar
avatar
avatar
avatar
avatar

Hi,

I think RDM should not react on keyboard input when it doesn't have the focus. Have the same issue here.

I can't even input an @ oder | in other applications any more, as the Alt Gr seems to be grabbed by RDM sometimes.

regards

Alex

How to debug users not seeing sessions

avatar
avatar
avatar

Hi,

I have a user that can only see a handfull of sessions. I couldn't get to the bottom of it, permissions seemd ok.

So what I did is to clone the whole user in AD.

Now the cloned one has all sessions I expect, the other one hasn't.

I also removed the user from RDMS, still no luck.

How do I debug that further?

regards

Alex

Remote Desktop Manager Jump Beta

avatar
avatar
avatar
avatar
avatar

We can do some remote support excersise if you want to debug on your own!

Remote Desktop Manager Jump Beta

avatar
avatar
avatar
avatar
avatar

Hi,

thanks for the effort.

- Is your Jump host running in a terminal services environment?

No.

- On the Jump host if you start an RDP session to the "jump destination" manually (configured on the jump host) does it work?

yes

- On the Jump host if you close RDM Agent, but keep RDM open, does the Jump work (please run profiler on the jump host & post the log)?

No. I get the 15s timeout waiting to connect to the agent, then an error that my client couldn't connect. Nothing in the profiler window.

- Is jump working on any other jump hosts?

I have a colleagure who managed to set it up, but on different hosts, and I don't have the credentials for that atm.

regards

Alex

Remote Desktop Manager Jump Beta

avatar
avatar
avatar
avatar
avatar

Alright:

- Install on both client and sever.

Done.

- On server, start the RDM Agent, right-click on the RDM Agent icon, Settings & check "Log debug messages".

Done.

- on the client start the profiler (debug 1024)

done.

- launch a jump session

done.

- on the server, right-click RDMAgent "View Logs"

[02.10.2014 22:04:27] c0000000

[02.10.2014 22:04:27] 6952573558737a3535454d423471344756786b6733562f4355374765354230515a5a364b52326269735368594d7433354...

[02.10.2014 22:04:27] RDMJump: Ready

[02.10.2014 22:04:27] Started

[02.10.2014 22:05:38] Close Connect

[02.10.2014 22:05:38] Unzulässige Funktion.

[02.10.2014 22:05:38] bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

bei System.IO.FileStream.BeginWriteCore(Byte[] bytes, Int32 offset, Int32 numBytes, AsyncCallback userCallback, Object stateObject)

bei System.IO.FileStream.Flush(Boolean flushToDisk)

bei System.IO.FileStream.Flush()

bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.SendMessage(JumpMessage message)

[02.10.2014 22:05:49] Remote connect

[02.10.2014 22:05:49] c0000000

[02.10.2014 22:05:49] Auf eine geschlossene Datei kann nicht zugegriffen werden.

[02.10.2014 22:05:49] bei System.IO.__Error.FileNotOpen()

bei System.IO.FileStream.BeginRead(Byte[] array, Int32 offset, Int32 numBytes, AsyncCallback userCallback, Object stateObject)

bei Devolutions.RemoteDesktopManager.Managers.VirtualChannelManager.CallBack(IAsyncResult asyncResult)

[02.10.2014 22:05:49] RDMJump: Sleeping 150ms

[02.10.2014 22:05:49] RDMJump: Sleeping 220ms

[02.10.2014 22:05:49] RDMJump: Sleeping 330ms

[02.10.2014 22:05:50] RDMJump: Sleeping 490ms

[02.10.2014 22:05:50] RDMJump: Sleeping 730ms

[02.10.2014 22:05:51] RDMJump: Sleeping 1090ms

[02.10.2014 22:05:52] RDMJump: Sleeping 1630ms

[02.10.2014 22:05:54] RDMJump: Sleeping 2440ms

[02.10.2014 22:05:56] RDMJump: Sleeping 3660ms

[02.10.2014 22:06:00] RDMJump: Sleeping 5490ms

[02.10.2014 22:06:00] RDMJump: Acknowledge timeout

Client:

[02.10.2014 22:05:45]DEBUG RDMJump: Sending connection jump [f17c49ba-4066-412c-bee7-ceaeaea825d6]

[02.10.2014 22:05:45]DEBUG RDMJump: Sending Session

[02.10.2014 22:05:49]DEBUG RDMCmd: Sending Acknowledge in response to ChannelOpen [6c686d3f-d480-4a63-8593-99924213634c]

[02.10.2014 22:05:49]DEBUG Channel RDMCmd offset : -00:00:00.4368010

[02.10.2014 22:05:49]DEBUG RDMCmd: Type: Acknowledge, Size: 196bytes

[02.10.2014 22:05:49]DEBUG RDMJump: Sending Acknowledge in response to ChannelOpen [45ac322e-8bf7-4404-98c3-e989487759a6]

[02.10.2014 22:05:49]DEBUG Channel RDMJump offset : -00:00:00.4478021

[02.10.2014 22:05:49]DEBUG RDMJump: Type: Acknowledge, Size: 196bytes

[02.10.2014 22:05:49]DEBUG RDMJump: Redirect message to RDMCmd

[02.10.2014 22:05:49]DEBUG Channel RDMCmd offset : -00:00:00.4368010

[02.10.2014 22:05:49]DEBUG RDMCmd: Type: Session, Size: 7280bytes

Remote Desktop Manager Jump Beta

avatar
avatar
avatar
avatar
avatar

will try as soon as I got a new serial

Custom Installer Manager - Download Window

avatar
avatar
avatar
avatar
avatar

+1 from me. Put all those progress stuff in status bar and get it out of our way. I think we raised that in the past, but currently can't find it

Remote Desktop Manager 9.5 Beta

avatar
avatar
avatar
avatar
avatar

Great, thanks. This version just greeted me with "Your jump license is now exprired". I need a new one to debug further.

1 - 25 of 178 items