ckelsoe

Well those changes made it worse. LogMeIn popped out of RDM and in it's own window. No keyboard or mouse control possible in the log me in window. I could work in the remote desktop session in RDM fine. I can work in RDM and logmein when I use logmein outside of RDM with no issue.

Ok - I have made the changes. Set IE as the default. Version 10 since that is the version I have to use for other sites. I am in a process that I cannot interrupt so I will test this tonight or tomorrow and let you know. I hope it is that easy.

I cannot replicate when LogMeIn is external in IE and a RDM RDP session is active. It does replicate when LogMeIn is embedded.

Hi,

Has anyone seen how an embedded logmein session can mess up the keyboard on the host and any other remote session. I am seeing the following:

1. If logmein session is active, then open another logmein session the keystrokes are sent to the original session (which does not have focus).

2. If logmein session is active then keyboard does not work in any other session (RDP, etc) until logmein session is closed.

This is using 4.0 of RDM. Issues also seems to appear outside of RDM when using Logmein directly.

Trying to figure this one out is it is seriously annoying.

How do you specify a text VPN group? For example in the Group list on the VPN web page I see San Francisco, Chicago, Washington DC, etc. In RDM I only see options for a numeric value.

It seems to be an issue with the hand off between the VPN and the RDP session. The speed is much better when I connect to the VPN first then connect the RDP session. Having the RDP session open the VPN connection is what is locking RDM and taking 3-6 minutes to connect to the RDP session.

Disabling UDP made no difference.

Well I got kicked out so had to log back in. Selecting External seemed to take just as long. It is somewhere with the OpenVPN / RDP handoff. I cannot figure it out. I wonder if other OpenVPN users are seeing the same or if it is something with the configuration for Sophos. Unfortunately I do not have another client using Sophos at this time to test that.

Will do then next time I connect. Takes to long to do it now ;)

I have downloaded and installed the latest version. Still takes a very long time to start the RDP session after the VPN is loaded. RDM locks up during that time. Takes 4-6 minutes to connect which is not that acceptable compared to other vpn / rdp connections I make.

Let me know what other things we can try.

Also, is there a way to auto fill the vpn credentials when the customer has apparently set for that not to be allowed on the actual vpn client?

Yes. It is after that past that the application locks up for a period of time and eventually - after 3-6 minutes will unfreeze and initiate the RDP session.

When connecting

Hi,

Is anyone having issues with Sophos / OpenVPN? In my experience it locks up Remote Desktop Manager for about 5 minutes enabling me to connect to machines via RDP. This happens during the VPN connection process. I thought that it never worked but did find out that eventually it will free up RDM so I can work.

Thanks,

Charles

Sent PM

I have tried various things with no success. I am find with hitting the link, entering my credentials, etc. I really just want the Citrix Receiver contained within RDM. I understand that I will not be able to autologin due to the RSA stuff.

I regularly need to log into a Citrix environment and have been unsuccessful managing this in RDM. Can someone provide some tips that would help? Here is what I currently do (outside of RDM):

1. Browse to https://server.domain.com/Citrix/XenApp/auth/login.aspx

2. Enter user name, passcode + RSA Key value, and select the domain

3. Enter a second password on the Two-Factor Authentication page that displays next

4. Because I only have one desktop assigned (a jump server that we use to RDP into other servers as needed) the web page goes to the Applicaions / Desktops page and the Citrix Receiver opens in a new window taking me to the server that I am assigned to.

Is there a way to have this all integrated and managed within the RDM environment? I see the options but have been unable to figure out how to do it.

Thanks very much for any guidance.