zim2323

Thanks for the update!

I was hoping there was a way to stop this, but evidently that is not the case. Thanks for checking on this!

Chris

Any more ideas?

Yes, same DOMAIN credentials. Servers allow up to 2 admins to connect without RDS/terminal services, but I expected the same credentials to steal the session as you described.

I have been a sys admin remoting into datacenter/server environments for over 25 years and I have used RDM for well over 10 years. I don't know if this is an issue between mac/windows connections, but it was definitely not expected.

I have an active RDP session in RDM open on my Windows laptop. I attempt to connect and take over that session from another laptop. Instead of using the existing session (same DOMAIN credentials) it creates a new session. Is there a way to force RDM to connect to an existing session?

I'm using a Windows Laptop and a Macbook Pro M2. I've tested this in both directions. I have to disconnect from the session for it to use the same session. If I try to connect while either laptop has an active session then it creates a new session instead of "stealing" the existing.

Thanks,

Chris

@Alexandre

I am now seeing intermittent lockups with only a single embedded RDP session open. I have tested on 2019.1.11 and 2019.1.12. I've tried with manual tab activation both on and off. Definitely worse with it CHECKED.

Chris

@Alexandre

Ah, sorry I misunderstood. I'll uncheck and see if that helps in this newer version.

@Alexandre

No, options stayed activated through upgrade. You had me enable that option, which seemed to help until the latest update. I have had 2 more lockups since my last msg.

@Alexandre Roy

I have had another hard lockup of RDM this morning. I upgraded to 2019.1.11.0 prior to this issue. I have been working fine with multiple embedded RDP sessions open until this mornings update. I verified that Manual Tab Creation is still checked in Advanced settings.

Chris

This change seems to have worked. I'll continue to test and if there are any additional issues I will report back.

Upgraded from 14.1.3.

Theme is same I've used for the last 3-4 years. Default - Light

Always embedded.

Yes!

I have the following in 6 separate events from today. Listed as type "Error Silent".

System.Reflection.ReflectionTypeLoadException: Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.

at System.Reflection.RuntimeModule.GetTypes(RuntimeModule module)

at System.Reflection.Assembly.GetTypes()

at Devolutions.RemoteDesktopManager.Managers.AddOnManager.Load()

I've also noted that I only seem to get these locks when opening more than 1 RDP session. I've had a single session open for several hours without issue so far.

Thanks!

Chris

I'm having an issue in 2019.1.9.0 where the entire interface locks. I can still work within the RDP session with the current focus, but nothing else works. I have to open Task Manager and force Remote Desktop Manager closed and open it new. I've had this happen 3 times in the last 30 minutes.

@Stefane

Attached screenshot of 'Vew Certificate'.

I keep getting the following every time I open RDM and Tools Manager to update plugins. <attached>

So far 99% better then it was before with ONLY the 2 additional settings added to the CFG file. I had 1 focus issues yesterday and 1 very small screen repaint issue this morning. So far though, overall, the issues I was having is nearly non-existent.

Is there anything else you need me to test or change to try and narrow this down more?

Chris Miller

I had 1 focus issue where an app behind RDM popped over when continuing activity inside an active RDP session, but other than that, no more issues with screen repaint. I'll continue to monitor and give status.

So far, making those 2 changes in the CFG file, I am no longer seeing focus and refresh artifact issues. I'll continue to beat it up and if I see anything I'll try the other RDP type. So far, it's looking promising.

Thanks for all your help! I'll continue to work through the suggestions today. I've added the above settings to the config. I'll test regular RDP for a bit before changing to FreeRDP.

zim2323

The only thing I really do is RDP related, so I couldn't tell you whether or not anything else is affected.

As for the 2 settings, I can't find them in the file already so I'm assuming I need to add them. Where do I add them?

@David, If you're asking me, then yes. I typically don't change anything but tool locations and the individual session configs.

@Alexandre

Any update on the screen redraw issue? I've played with a gazillion settings and nothing resolves the issue.

@Alexandre

I changed this setting and this has not resolved the issue either.

@Alexandre

To this point I've tried all combinations of smart connect, no compression, no bitmap, full color(32bit), etc and none of them have improved the issue. When I get some time today/Monday, I'll reinstall RDM on my Surface Pro 3 laptop again and make sure that the issue still isn't there.

zim2323

@Alexandere

Thanks for your time yesterday for our troubleshooting session. Per your email and the subsequent post here, I have disabled compression. I set all other settings (smart reconnect,etc) back to where they were to test from "baseline". I have a heavy amount of work in RDP sessions scheduled today, so I should be able to give some good feedback.